IntroductionCommunication is very vital to the progress and success of any organization and therefore the presence of any barriers to it should never be overlooked or ignored.Communication barriers should be dealt with immediately they appear as they can hinder the progress of a firm.In this presentation, the main point of discussion is on the communication problems in firms ThesisCommunication problems are some of the commonly known hindrances to the success of most organizations and therefore, they must be addressed effectively. Communication has always been a determinant of any firm’s success. However, communication barriers seem to be the norm of most firms as they neglect communication and its impact on communication. This often leads to failure of most of these organizations. This presentation is an overview of some of the communication problems that may arise in firms and the effects that this may have on the firms in terms of productivity and turn over rates. Thesis statement Communication problems are some of the commonly known hindrances to the success of most organizations and therefore, they must be addressed effectively. * Analysis of the audienceIt consists of business managers for small, and large and public and private firms.Business managers are responsible for planning and duties delegation in the firmThey also keep the firm’s financial records and are therefore aware of any progress or stagnation in the business.Managers should therefore have relevant skills in order to conduct management tasks well. Therefore, education qualifications are a prerequisite to getting a position in the management of any large firm (Guffey & Loewy, 2011).Communication effectiveness should be the concern of business managersCommunication effectiveness is what determines an organization's success by a great dealEffective communication helps by reducing the turnover of employees,, increasing production, and faster goal achievement.Lack of effective communication often costs the firm in terms of inefficiency in duty delegation, production is affected negatively and also the turn over rates go down.With effective communication, productivity increases due to the availability of specific call to action.With communication problems, firms can lose important clients and customers and therefore lose in terms of sales volume and profitabilityManagers need to come up with tools for communication so that they can identify communication needs faster (Luecke, 2004). ANALYSIS OF THE AUDIENCE Most of my audience will consist of business managers who work for both small and large and public and private organizations. Most of the business managers share the same characteristics. Business managers are bestowed with a duty of planning and delegating business functions to a wider scale. Business managers often supervise the progress of the workers and provide delegation to the work and duties of every employee. In addition, they also keep recor.

1. IntroductionCommunication is very vital to the progress and
success of any organization and therefore the presence of any
barriers to it should never be overlooked or
ignored.Communication barriers should be dealt with
immediately they appear as they can hinder the progress of a
firm.In this presentation, the main point of discussion is on the
communication problems in firms ThesisCommunication
problems are some of the commonly known hindrances to the
success of most organizations and therefore, they must be
addressed effectively.
Communication has always been a determinant of any firm’s
success. However, communication barriers seem to be the norm
of most firms as they neglect communication and its impact on
communication. This often leads to failure of most of these
organizations. This presentation is an overview of some of the
communication problems that may arise in firms and the effects
that this may have on the firms in terms of productivity and turn
over rates.
Thesis statement
Communication problems are some of the commonly known
hindrances to the success of most organizations and therefore,
they must be addressed effectively.
*

2. Analysis of the audienceIt consists of business managers for
small, and large and public and private firms.Business managers
are responsible for planning and duties delegation in the
firmThey also keep the firm’s financial records and are
therefore aware of any progress or stagnation in the
business.Managers should therefore have relevant skills in order
to conduct management tasks well. Therefore, education
qualifications are a prerequisite to getting a position in the
management of any large firm (Guffey & Loewy,
2011).Communication effectiveness should be the concern of
business managersCommunication effectiveness is what
determines an organization's success by a great dealEffective
communication helps by reducing the turnover of employees,,
increasing production, and faster goal achievement.Lack of
effective communication often costs the firm in terms of
inefficiency in duty delegation, production is affected
negatively and also the turn over rates go down.With effective
communication, productivity increases due to the availability
of specific call to action.With communication problems, firms
can lose important clients and customers and therefore lose in
terms of sales volume and profitabilityManagers need to come
up with tools for communication so that they can identify
communication needs faster (Luecke, 2004).
ANALYSIS OF THE AUDIENCE

3. Most of my audience will consist of business managers who
work for both small and large and public and private
organizations. Most of the business managers share the same
characteristics. Business managers are bestowed with a duty of
planning and delegating business functions to a wider scale.
Business managers often supervise the progress of the workers
and provide delegation to the work and duties of every
employee. In addition, they also keep records of the
organization such as the financial statements and other records
that show progress for the business existence. Every business
manager requires skills and experience that would help them to
lead the organization or the business that they control. For
small business, the managers should have at least tertiary
education on the effective management functions. However, in
large organizations, it is an obligation to have a university
degree in the field to manage. This helps to give the business
managers the skills and the ability to conduct management
functions in business (Guffey & Loewy, 2011).
Business managers should be concerned with communication in
their firms. This is because communication is the center of
business. Effective communication helps to increase efficiency
in business. A business with effective communication is often
characterized with decreased turnover rates, high production
and achievement of its goals and objectives. Business managers
should be concerned with identification of communication
problems so as to help in the improvement of success chances.
When managers fail to identify the communication problems in
the workplace, it leads to low turn over rates; inefficiencies in
delegation of duties and even issues in overall performance in
management often do arise. Removal of all barriers to
communication helps to remove all kinds of misconceptions that
might arise and prevent smooth flow of information.
Misconceptions are very dangerous for the survival of business.
Managers should therefore understand all the problems that
prevent effective flow of information in the workplace.
Effective communication increases the chances for parties to

4. engage in increasing productivity through specific call to
action. The problems of communication can worsen the
customer relationships thus prevent the organization from
having effective productivity. Managers have the obligation to
spend too much of their time communicating to their customers
thus increasing efficiency and flow of information. In order to
improve productivity, it is essential to develop effective
communication tools for identification of all the communication
needs in the organization (Luecke, 2004).
*
Purpose for the presentationIt seeks to address issues of
communication in the workplace by placing emphasis on why
this is importantGood flow of information can only exist when
the firm understands communication barriers and how to deal
with themWith poor communication, completion of projects
takes timeUnderstanding communication helps managers to
understand the direction and flow of information (Ober, 2009).
The main aim of this presentation is to help business managers
identify communication problems in their workplace and
develop solutions for the communication problems.
Communication is very essential for the existence of the
business. Understanding communication problems helps to
remove all problems that prevent smooth flow of messages from
the sender to the final receiver. Moreover, it is important to
understand that communication problems prevent completion of
projects in the specified period. Understanding of
communication also helps managers to understand the direction
and the flow of information. The presentation will therefore
help managers to identify effective ways that will help to

5. improve the identification of information flow within a business
(Ober, 2009).
*
Purpose for the presentationBusiness managers should be able
to understand their customers better and to learn how to
communicate with them effectivelyPoor communication in the
business entails poor listening skills Lack of trust leads to poor
communication especially from top to bottom or from bottom to
the top
It is the ability of the business managers to understand their
customers and use good voices to highlight their issues. In
addition, poor listening skills are also part and parcel of poor
communication in business. The business owners are advised to
listen to the needs of their customers since they are the king
when it comes to business. Moreover, lack of trust is also
another problem that leads to poor communication within a
business. This is because the business owners are concerned
with knowing the truth about the message deliverance within a
business. Therefore, the main intention of the presentation is to
help business managers identify the problems and the barriers
that prevent effective communication in the workplace. This
will help them to develop solutions that will help solve
problems that have risen in business.
*
ConclusionMost of business failure in firms occurs due to
communication problems and lack of understandingSeventy five

6. percent of organizations are said to have poor channels of
communication according to research by Harvard University.In
order to improve productivity in the firm, communication
should be aligned well and any barriers to it
addressed.Therefore, firms should focus on improving
communication if they aim at performing their activities with
efficiency and effectiveness.To gauge the level of
communication effectiveness in your firm, ask yourself this;
How soon do you know of any changes in the company that
affect you? For example, how long does it take for you to know
of a scheduled meeting between you and your immediate boss?
CONCLUSION
Many business organizations fail to succeed due to
communication barriers. A research carried out by Harvard
university students in the faculty of business shows that 75% of
business organizations have poor communication channels. This
leads to poor performance and even productivity which is below
the expected. Some of the barriers to effective communication
within business include using the wrong channels of
communication to other people. The sender of the message
should have the ability to understand the needs of the receivers
and delegate effective messages through the appropriate
channels. Poor communication arises from using the wrong
channels to send and even receive messages between people.
This paper provides effective solutions to problems leading to
poor communication in business organizations.
*

7. ReferencesGuffey, M. E., & Loewy, D. (2011). Business
communication: Process & product. Mason, OH: Thomson
South-Western.Luecke, R. (2004). Business communication:
[authoritative answers at your fingertips]. Boston, Mass:
Harvard Business School Press.Ober, S. (2009). Contemporary
business communication. Boston: Houghton Mifflin Company.
Formal Written Communication Formats
Written and E-Correspondence Reports and Proposals
Phase 3 DBWhat are some of the considerations that will apply
when relaying the bad news message?For notification, what
channel ? Why?Direct or indirect? Why?EvidenceClose the
meeting
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Phase 3 DB – cont’dResearch the topic; two sources are a
CTUO requirement400+ wordsTwo reply posts, each 100+
wordsCheck the grading rubric under Student Expectations!
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Phase 3 IPComponents and characteristics ofBad news

8. messagesGood news messagesRoutine request messagesHow to
deliver effectively in writing?1 example of each message
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Phase 3 IP – cont’dWrite this in light of your chosen topic; the
messages should exemplify your topicResearch the topic; two
sources are a CTUO requirementIncorporate these 3+
“messages” slides into your current PowerPoint (before the
conclusion, after the Key points slides)
*
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Phase 3 IP – cont’d“Enough” words in the notes to fully explain
your slideCheck the grading rubric under Student Expectations!
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Phase 3 resourcesPowerPoint
remindershttp://media.baruch.cuny.edu/faculty/jbelland/powerp
oint/slide2.htmhttp://it.chass.ncsu.edu/training/MSPowerPoint/T
ips/tips.htmlhttp://www.cheney268.com/training/powerpoint/po
werpointtips.htm
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9. Free template from www.brainybetty.com
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Chapter 9 Contemporary Communication ProcessContemporary
Communication ModelEthics and Communication
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Chapter 10 The Rhetorical Triangle
The Speaker: Source of the Message
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Speaker
Audience
Situation (Purpose + Physical Location)
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Chapter 15 Visual AidsGraphics and ImagesWhiteboardsVisual
Aid StyleFair Use Rules
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