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Introduction to PMP
(Project Management Professional)
By Nguyen Quoc Hung
@ LIFETIME technologies
5th Duy Tan Geek [28/May/2014]
1
About me
Mr. Nguyễn Quốc Hùng PMP, MBA (soon)
29 years old
Project Manager at LIFETIME technologies
Still coding everyday (PHP, front-end)
Email: hungnq@lifetimetech.vn / me@nguyenquochung.com
Skype ID: hunnq0801
2
About company
• 100% foreign-owned
• IT industry, outsourcing
• 80 members
• Web application, Mobile application
Address: 9F, Viet A building, Cau Giay district, Hanoi,
Vietnam
Website: www.lifetimetech.vn
3
Agenda
• What is PMP?
• Project Management Body of Knowledge (PMBOK)
• What is project / project management?
• Process Groups
• Knowledge Areas
4
What is PMP?
• The most important certification
for project managers
• Demonstrates that you have the
experience, education and
competency to lead and direct
projects
• Offered by the Project
Management Institute (PMI)
• Globally recognized and
demanded 2 2 5 8 13 16 22 33
50
81
148
244
351
384
0
50
100
150
200
250
300
350
400
450
20012002200320042005200620072008200920102011201220132014
PMP in Viet Nam
PMP
There are currently 583,806 active PMP certified
individuals and 270 chartered chapters across
193 countries worldwide.
5
PMBOK
• Stands for Project Management Body of
Knowledge
• Generally recognized as good practice -
application of the knowledge, skills, tools,
and techniques can enhance the chances of
success over many projects
• Provides and promotes a common
vocabulary within the project management
profession
• Code of Ethics and Professional Conduct
guides
6
What is a project?
• Is a temporary endeavor with a beginning and an
end
• Creates a unique product, service, or result
Example of projects:
• Build a building
• Hold a wedding event
• Maintenance
7
What is project management?
• Application of knowledge, skills, tools, and
techniques to project activities
• Application and integration of the 47 logically
grouped project management processes
Inputs
Tools and
Techniques
Outputs
8
Process Groups
Initiating Planning Executing
Monitoring and
Controlling
Closing
9
Plan Do
Check
&
Action
Process Groups
10
Knowledge Areas
Integration Management
Scope Management
Time Management
Cost Management
Quality Management
Human Resource Management
Communication Management
Risk Management
Procurement Management
Stakeholder Management
11
Knowledge Areas
Scope
Cost
Quality
Time
Integration
Human
Resource
Communication Risk Procurement
12
5. Scope Management
Initiating Planning Executing Monitoring &
Controlling
Closing
5.1 Plan Scope
Management
5.2 Collect
Requirements
5.3 Define Scope
5.4 Create WBS
5.5 Validate Scope
5.6 Control Scope
• Gold Plating & Scope Creep
• Product Scope & Project Scope
• No more, no less
• All scope changes should be controlled
13
6. Time Management
• Missing deadline, working overtime, padding, risk?
• Realistic schedule
• Bottom up, team buy-in
Initiating Planning Executing Monitoring &
Controlling
Closing
6.1 Plan Schedule
Management
6.2 Define
Activities
6.3 Sequence
Activities
6.4 Estimate
Activity Resources
6.5 Estimate
Activity Durations
6.6 Develop
Schedule
6.7 Control
Schedule
14
7. Cost Management
• Why: under estimate, cost overrun, life cycle cost
• Law of Diminishing Returns
• Bottom up, realistic
Initiating Planning Executing Monitoring &
Controlling
Closing
7.1 Plan Cost
Management
7.2 Estimate Costs
7.3 Determine
Budget
7.4 Control Costs
15
8. Quality Management
• Prevention over inspection
• Customer satisfaction: conform to requirement vs.
fitness for use
• Continuous improvement
• Management Responsibility
• Cost of quality
Initiating Planning Executing Monitoring &
Controlling
Closing
8.1 Plan Quality
Management
8.2 Perform Quality
Assurance
8.3 Control Quality
16
9. Human Resource Management
• Why: Laziness, Conflicts, Resource Availability, Required
Skills
• Roles and Responsibility
• Forms of power
• Leadership styles
• Motivation theories
Initiating Planning Executing Monitoring &
Controlling
Closing
9.1 Plan Human
Resource
Management
9.2 Acquire Project
Team
9.3 Develop Project
Team
9.4 Manage Project
Team
17
Plan HR Management
18
Self-
actualization
Esteem
Love/Belonging
Safety
Physiological
Initiating Planning Executing Monitoring &
Controlling
Closing
9.1 Plan Human
Resource
Management
Acquire Project Team
• Pre-assigned, hire new resources,
bring on consultant
• Common mistake: Hallo effect
19
Initiating Planning Executing Monitoring &
Controlling
Closing
9.2 Acquire Project
Team
Develop Project Team
20
Initiating Planning Executing Monitoring &
Controlling
Closing
9.3 Develop Project
Team
Manage Project Team
Forms
of
power
Coercive
Reward
PositionExpert
Referent
21
Coercive
Position
Reward
Expert
Referent
Initiating Planning Executing Monitoring &
Controlling
Closing
9.4 Manage Project
Team
10. Communication Management
• 70% of failed project are due to ineffective
communication
• PM spends 90% of his time in communication
• Who, What, When, Where, How?
• Effective Meeting?
Initiating Planning Executing Monitoring &
Controlling
Closing
10.1 Plan
Communications
Management
10.2 Manage
Communications
10.3 Control
Communications
22
11. Risk Management
• Is an uncertain event of condition that, if it occurs,
has an effect on at least one of project objectives
• Threat (negative) or opportunity (positive)?
• Probability and impact
• How to manage risk?
Initiating Planning Executing Monitoring & Controlling Closing
11.1 Plan Risk Management
11.2 Identify Risks
11.3 Perform Qualitative Risk
Analysis
11.4 Perform Quantitative
Risk Analysis
11.5 Plan Risk Responses
11.6 Control Risks
23
12. Procurement Management
• Make or Buy Analysis
• Buyer/seller, contract types
• Negotiation: main items? Who is usually win?
• Control, watch out!
Initiating Planning Executing Monitoring &
Controlling
Closing
12.1 Plan
Procurement
Management
12.2 Conduct
Procurements
12.3 Control
Procurements
12.4 Close
Procurements
24
13. Stakeholder Management
• Who has interest or gain, positive or negative
impact
• Why: intentionally or unintentionally, the kill our
work!
• Engagement level: Unaware, Resistant, Neutral,
Supportive, Leading
Initiating Planning Executing Monitoring &
Controlling
Closing
13.1 Identify
Stakeholders
13.2 Plan
Stakeholder
Management
13.3 Manage
Stakeholder
Engagement
13.4 Control
Stakeholder
Engagement
25
4. Integration Management
• Work authorization, change control
• Put all pieces of a project together into a cohesive
whole
Initiating Planning Executing Monitoring &
Controlling
Closing
4.1 Develop Project
Charter
4.2 Develop Project
Management Plan
4.3 Direct and
Manage Project
Work
4.4 Monitor and
Control Project
Work
4.5 Perform
Integrated Change
Control
4.6 Close Project
or Phase
26
Q&A
Thank you!
27

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Introduction to pmp

  • 1. Introduction to PMP (Project Management Professional) By Nguyen Quoc Hung @ LIFETIME technologies 5th Duy Tan Geek [28/May/2014] 1
  • 2. About me Mr. Nguyễn Quốc Hùng PMP, MBA (soon) 29 years old Project Manager at LIFETIME technologies Still coding everyday (PHP, front-end) Email: hungnq@lifetimetech.vn / me@nguyenquochung.com Skype ID: hunnq0801 2
  • 3. About company • 100% foreign-owned • IT industry, outsourcing • 80 members • Web application, Mobile application Address: 9F, Viet A building, Cau Giay district, Hanoi, Vietnam Website: www.lifetimetech.vn 3
  • 4. Agenda • What is PMP? • Project Management Body of Knowledge (PMBOK) • What is project / project management? • Process Groups • Knowledge Areas 4
  • 5. What is PMP? • The most important certification for project managers • Demonstrates that you have the experience, education and competency to lead and direct projects • Offered by the Project Management Institute (PMI) • Globally recognized and demanded 2 2 5 8 13 16 22 33 50 81 148 244 351 384 0 50 100 150 200 250 300 350 400 450 20012002200320042005200620072008200920102011201220132014 PMP in Viet Nam PMP There are currently 583,806 active PMP certified individuals and 270 chartered chapters across 193 countries worldwide. 5
  • 6. PMBOK • Stands for Project Management Body of Knowledge • Generally recognized as good practice - application of the knowledge, skills, tools, and techniques can enhance the chances of success over many projects • Provides and promotes a common vocabulary within the project management profession • Code of Ethics and Professional Conduct guides 6
  • 7. What is a project? • Is a temporary endeavor with a beginning and an end • Creates a unique product, service, or result Example of projects: • Build a building • Hold a wedding event • Maintenance 7
  • 8. What is project management? • Application of knowledge, skills, tools, and techniques to project activities • Application and integration of the 47 logically grouped project management processes Inputs Tools and Techniques Outputs 8
  • 9. Process Groups Initiating Planning Executing Monitoring and Controlling Closing 9 Plan Do Check & Action
  • 11. Knowledge Areas Integration Management Scope Management Time Management Cost Management Quality Management Human Resource Management Communication Management Risk Management Procurement Management Stakeholder Management 11
  • 13. 5. Scope Management Initiating Planning Executing Monitoring & Controlling Closing 5.1 Plan Scope Management 5.2 Collect Requirements 5.3 Define Scope 5.4 Create WBS 5.5 Validate Scope 5.6 Control Scope • Gold Plating & Scope Creep • Product Scope & Project Scope • No more, no less • All scope changes should be controlled 13
  • 14. 6. Time Management • Missing deadline, working overtime, padding, risk? • Realistic schedule • Bottom up, team buy-in Initiating Planning Executing Monitoring & Controlling Closing 6.1 Plan Schedule Management 6.2 Define Activities 6.3 Sequence Activities 6.4 Estimate Activity Resources 6.5 Estimate Activity Durations 6.6 Develop Schedule 6.7 Control Schedule 14
  • 15. 7. Cost Management • Why: under estimate, cost overrun, life cycle cost • Law of Diminishing Returns • Bottom up, realistic Initiating Planning Executing Monitoring & Controlling Closing 7.1 Plan Cost Management 7.2 Estimate Costs 7.3 Determine Budget 7.4 Control Costs 15
  • 16. 8. Quality Management • Prevention over inspection • Customer satisfaction: conform to requirement vs. fitness for use • Continuous improvement • Management Responsibility • Cost of quality Initiating Planning Executing Monitoring & Controlling Closing 8.1 Plan Quality Management 8.2 Perform Quality Assurance 8.3 Control Quality 16
  • 17. 9. Human Resource Management • Why: Laziness, Conflicts, Resource Availability, Required Skills • Roles and Responsibility • Forms of power • Leadership styles • Motivation theories Initiating Planning Executing Monitoring & Controlling Closing 9.1 Plan Human Resource Management 9.2 Acquire Project Team 9.3 Develop Project Team 9.4 Manage Project Team 17
  • 18. Plan HR Management 18 Self- actualization Esteem Love/Belonging Safety Physiological Initiating Planning Executing Monitoring & Controlling Closing 9.1 Plan Human Resource Management
  • 19. Acquire Project Team • Pre-assigned, hire new resources, bring on consultant • Common mistake: Hallo effect 19 Initiating Planning Executing Monitoring & Controlling Closing 9.2 Acquire Project Team
  • 20. Develop Project Team 20 Initiating Planning Executing Monitoring & Controlling Closing 9.3 Develop Project Team
  • 22. 10. Communication Management • 70% of failed project are due to ineffective communication • PM spends 90% of his time in communication • Who, What, When, Where, How? • Effective Meeting? Initiating Planning Executing Monitoring & Controlling Closing 10.1 Plan Communications Management 10.2 Manage Communications 10.3 Control Communications 22
  • 23. 11. Risk Management • Is an uncertain event of condition that, if it occurs, has an effect on at least one of project objectives • Threat (negative) or opportunity (positive)? • Probability and impact • How to manage risk? Initiating Planning Executing Monitoring & Controlling Closing 11.1 Plan Risk Management 11.2 Identify Risks 11.3 Perform Qualitative Risk Analysis 11.4 Perform Quantitative Risk Analysis 11.5 Plan Risk Responses 11.6 Control Risks 23
  • 24. 12. Procurement Management • Make or Buy Analysis • Buyer/seller, contract types • Negotiation: main items? Who is usually win? • Control, watch out! Initiating Planning Executing Monitoring & Controlling Closing 12.1 Plan Procurement Management 12.2 Conduct Procurements 12.3 Control Procurements 12.4 Close Procurements 24
  • 25. 13. Stakeholder Management • Who has interest or gain, positive or negative impact • Why: intentionally or unintentionally, the kill our work! • Engagement level: Unaware, Resistant, Neutral, Supportive, Leading Initiating Planning Executing Monitoring & Controlling Closing 13.1 Identify Stakeholders 13.2 Plan Stakeholder Management 13.3 Manage Stakeholder Engagement 13.4 Control Stakeholder Engagement 25
  • 26. 4. Integration Management • Work authorization, change control • Put all pieces of a project together into a cohesive whole Initiating Planning Executing Monitoring & Controlling Closing 4.1 Develop Project Charter 4.2 Develop Project Management Plan 4.3 Direct and Manage Project Work 4.4 Monitor and Control Project Work 4.5 Perform Integrated Change Control 4.6 Close Project or Phase 26