E-business involves a complex network of internal processes, external partners, and value exchanges. Key aspects include strategic planning, management, administration, performance monitoring, and adapting to changes. Implementing e-business solutions requires understanding requirements, selecting appropriate open solutions, ongoing support of IT infrastructure, and ensuring solutions meet needs on time and on budget. Common pitfalls include lack of training, outdated infrastructure, and insufficient resources. Proper preparation, education, milestones, and implementation monitoring are important for success. E-business tools must be chosen carefully to address real business needs and processes, not expect to radically change a business.

1. E-Business

2. Value System (Money)
suppliers Customers
In-house Outsource Distributor Investor Banker
Employees Contractors Products /Services/Consumer
•Performance
•Strategic Plan
•Results
•Management •Recommendations
•Administration •Strategic Plan

3. ebusiness Objectives
Process improvements Monitoring
Trading partner Management
enablement
practices’
Transaction
Business rules and its
Frequency
validation Connections
Protocols includes that Volumes
for communication &
responses
Exception & error
handling

4. Process Analysis
Internal transaction Change
processes management
Business rules & Exception
process flow, & management
Approval cycles Project management
Trading partner Security
enablement & management
management Connectivity
management

5. Requirements - 1
Deliver innovatively, high value products
& professional services to meet eBiz requirements, solve
their software problems & deliver solutions that work
Work towards a process driven engineering &
continuously improve the processes to improve eBiz
productivity & quality
It is important to understand eCustomer’s requirements
clearly & fulfilling them by employing a series of
engineering processes that ensure the software so
developed meets the scope & delivered on schedule every
time

6. Requirements - 2
One may consider open, enterprise-
wide software automation solutions that
are complete, on time & on budget
Support on the IT infrastructure
delivered & provide continuous update
& upgrade as & when they are essential
to meet the eBusiness requirements

7. Problems of eBusiness
• Senior managers do not spend
enough time & time & efforts to learn
& understand the solutions
• The end users do not receive
required training
• IT infrastructure is not up-to-date
• Time & money allocated to the
project are far less than required
• Software & system incompatibility

8. Avoiding pitfalls
Preparation -1
Questions
• What is the single most important goal
that the company is planning to reach
thanks to this solution?
• What critical problems the solution is
meant to solve?
• Do the time & money spent justify the
implementation?

9. Preparation - 2
What are the
implementation
milestones?
How you will know
that you have
reached those
milestones?

10. Education and Training
Identify the people that required
getting trained & educated
Define objectives
Define training & education criteria &
select syllabus
Set the evaluation method
Assess their progress

11. Implementation
How does the solution meet your
expectations so far?
Is it doing what it’s supposed to do?
Do you need to revise any of your
priorities?

12. Things to remember -1
eBusiness solutions are mere tools.
Don’t expect them to radically change
everything that you learnt about
business processes
eBusiness solution implementations like
any other project require strict step by
step project management

13. Things to remember - 2
Before considering an e-business solution,
make sure that there is a sound business
need to get it. eMarketplace, Private
exchange, Business portal are few of the
eBusiness solutions that help you attract new
customers & markets. These solutions also
allow streamlining many of the vital business
processes. In your eBusiness strategy these
solutions should be at the top of the list.

14. Things to remember - 3
Keep track of the new technologies &
keep an eye to your competitors’
eBusiness is an extremely fast moving
segment.

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