The Art of Service created a series of 4 short presentations to give a high level introduction into the various concepts of Cloud Computing.
For more information please contact Ivanka Menken at service@theartofservice.com
Cloud Application Development – The Future is nowSPEC INDIA
Cloud computing has been carving a niche for itself in each and every business, be it any domain, any geography. Providing a big relief to the business owners in terms of maintaining infrastructure, costs, efficiency, security and profitability, Cloud Application Development has a strong hold in the present as well as in the future to come. Have a look at certain attributes that makes cloud computing as the technology of today and tomorrow.
Get More at: http://blog.spec-india.com/cloud-application-development-set-rule-today-tomorrow/
So You Need To Build A Private Cloud. What Now? Best Practices For Building Y...Dell World
Moving from infrastructure-centric IT to efficient, software-driven private or hybrid cloud requires more than gluing together knobs and gears. In addition to the infrastructure considerations, special attention needs to be paid to tying business workflows and organizational processes to IT processes to optimize application delivery and increase productivity for your users and customers. How you approach cloud-building to make it really usable by the business is the key to success.
JBS provides cloud infrastructure solutions. JBS designs a responsive and user-friendly IT infrastructure that expertly addresses all business challenges.
Cloud computing is here to stay. On demand computing, self service, completely metered and easily scalable characteristics of cloud are very attractive and a breath of fresh air from the typical IT managed infrastructure. But adopting and moving to cloud has its own challenges. As a leader in online games, EA is stretching the boundaries of various hosting options including public and private cloud. Let us take you through the journey that details the process of comparing, contrasting, evaluating various providers, platforms and tools.
Extensibility: The Key To Managing Your Entire Cloud PortfolioDell World
As cloud adoption increases, cloud management becomes more and more of a challenge. No longer can you look at managing your clouds with a one-off management strategy. In this session, you will learn how forward-thinking organizations around the world are bringing cloud into their IT operations and integrating it with their existing tools, systems, and processes to simplify management for administrators and streamline provisioning for developers. We will discuss governance tools, like security systems and chargeback models, as well as policy tools, monitoring solutions, ITSM systems and more. Discover how applying an extensible management approach across all of your clouds, including SaaS, PaaS and IaaS, can increase scale, availability and performance.
There is a lot of talk in technology circles about 'the Cloud' these days. Wondering what it means for you and your business systems? While this new era of cloud computing can bring benefits to your organization these need to be weighed against the risks.
Learn from experts what is really happening today and what you should be considering for the future.
Cloud: To Build or Buy - Can You Justify On-Premises IT?Dell World
This document discusses building a business case for private cloud adoption. It begins with an overview of cloud adoption trends and the needs of different stakeholders. Common challenges to cloud adoption are also presented. The document then examines myths and realities about cloud computing. A case study is provided on the total economic impact of private cloud based on interviews and surveys. Key benefits included improved efficiency, cost savings, and business agility. The document concludes with next steps around driving private cloud transformation, including people and cultural changes.
Make A Stress Free Move To The Cloud: Application Modernization and Managemen...Dell World
Delivering IT services that keep the business running from day to day is always challenging. Delivering these services while simultaneously moving your IT infrastructure to the cloud can be almost impossible without the right tools and support. Attend this session to hear directly from leaders at Dell who specialize in application management and learn how Dell migration tools and services accelerate your move to the cloud while maintaining the high quality access to web and mobile services that your users demand.
Cloud Application Development – The Future is nowSPEC INDIA
Cloud computing has been carving a niche for itself in each and every business, be it any domain, any geography. Providing a big relief to the business owners in terms of maintaining infrastructure, costs, efficiency, security and profitability, Cloud Application Development has a strong hold in the present as well as in the future to come. Have a look at certain attributes that makes cloud computing as the technology of today and tomorrow.
Get More at: http://blog.spec-india.com/cloud-application-development-set-rule-today-tomorrow/
So You Need To Build A Private Cloud. What Now? Best Practices For Building Y...Dell World
Moving from infrastructure-centric IT to efficient, software-driven private or hybrid cloud requires more than gluing together knobs and gears. In addition to the infrastructure considerations, special attention needs to be paid to tying business workflows and organizational processes to IT processes to optimize application delivery and increase productivity for your users and customers. How you approach cloud-building to make it really usable by the business is the key to success.
JBS provides cloud infrastructure solutions. JBS designs a responsive and user-friendly IT infrastructure that expertly addresses all business challenges.
Cloud computing is here to stay. On demand computing, self service, completely metered and easily scalable characteristics of cloud are very attractive and a breath of fresh air from the typical IT managed infrastructure. But adopting and moving to cloud has its own challenges. As a leader in online games, EA is stretching the boundaries of various hosting options including public and private cloud. Let us take you through the journey that details the process of comparing, contrasting, evaluating various providers, platforms and tools.
Extensibility: The Key To Managing Your Entire Cloud PortfolioDell World
As cloud adoption increases, cloud management becomes more and more of a challenge. No longer can you look at managing your clouds with a one-off management strategy. In this session, you will learn how forward-thinking organizations around the world are bringing cloud into their IT operations and integrating it with their existing tools, systems, and processes to simplify management for administrators and streamline provisioning for developers. We will discuss governance tools, like security systems and chargeback models, as well as policy tools, monitoring solutions, ITSM systems and more. Discover how applying an extensible management approach across all of your clouds, including SaaS, PaaS and IaaS, can increase scale, availability and performance.
There is a lot of talk in technology circles about 'the Cloud' these days. Wondering what it means for you and your business systems? While this new era of cloud computing can bring benefits to your organization these need to be weighed against the risks.
Learn from experts what is really happening today and what you should be considering for the future.
Cloud: To Build or Buy - Can You Justify On-Premises IT?Dell World
This document discusses building a business case for private cloud adoption. It begins with an overview of cloud adoption trends and the needs of different stakeholders. Common challenges to cloud adoption are also presented. The document then examines myths and realities about cloud computing. A case study is provided on the total economic impact of private cloud based on interviews and surveys. Key benefits included improved efficiency, cost savings, and business agility. The document concludes with next steps around driving private cloud transformation, including people and cultural changes.
Make A Stress Free Move To The Cloud: Application Modernization and Managemen...Dell World
Delivering IT services that keep the business running from day to day is always challenging. Delivering these services while simultaneously moving your IT infrastructure to the cloud can be almost impossible without the right tools and support. Attend this session to hear directly from leaders at Dell who specialize in application management and learn how Dell migration tools and services accelerate your move to the cloud while maintaining the high quality access to web and mobile services that your users demand.
Data Movement, Management and Governance In The Cloud: DocuSign Case StudyDell World
Learn how DocuSign, a leader in digital transaction management, has scaled its IT infrastructure for growth, automated business processes and created extendable efficiencies by implementing Dell Boomi AtomSphere as its integration platform as a service. In this session, you will learn how DocuSign went from managing a host of disparate applications to automating data movement, management and governance across them, while establishing an enterprise-grade IT infrastructure—and how you can, too.
Prescriptive Cloud Services for the Future Ready EnterpriseDell World
In today’s ever-changing, software-defined world, matching workloads to the right cloud solutions is incredibly challenging. Failure to do so can add complexity and lead to excessive spend on suboptimal cloud services. At this panel of Dell Cloud providers and customers, you will discover how our worldwide partnerships and in-depth expertise help organizations become future ready, optimizing cloud costs and workloads. You'll learn how our prescriptive cloud services have helped reduce risk and get the most of out of cloud investments. Regardless of geographic location or workload type, Dell can help you plan for your unique cloud future.
Hybrid clouds that combine private and public cloud benefits, the Industrial Internet using cloud-based intelligent machines, and personal clouds being incorporated into enterprises are among the trends discussed. Security, privacy, confidentiality and access control are key trust issues. Costs can be reduced by freeing IT personnel for more complex tasks, but outages must be planned for. Moving to the cloud offers advantages like scalability and accessibility but also risks like loss of data control and security issues. Companies should research vendors and legal issues before adopting cloud solutions.
AgilePath's Live Webinar: Exploring the Cloud Governance Lifecycle Dec 16 2010AgilePath Corporation
The document discusses AgilePath Corporation's approach to cloud governance. It introduces their Cloud Governance Lifecycle model which covers the entire process from planning to offboarding. It also discusses their Cloud Computing Reference Model (CC-RM) which provides a framework for modeling cloud patterns and architectures. The document outlines some of the major challenges around cloud governance and defines key terms.
This document provides an overview of cloud computing presented by a team. It defines cloud computing as running applications from an external shared data center rather than locally. It describes the three layers of cloud computing: Infrastructure as a Service, Platform as a Service, and Software as a Service. The document also discusses how cloud computing is a disruptive force that changes pricing models, value chains, and the roles of people and businesses. Key advantages of cloud computing include reduced costs, flexibility, scalability, and quick setup. However, challenges include security, lock-ins, and cultural barriers to adoption.
The document discusses how the combination of CenturyLink and Savvis offers customers a robust IT infrastructure solution. The combined company provides access to 49 data centers with over 2 million square feet of space and a fiber network spanning over 207,000 miles. This allows customers to securely deliver and scale their applications using a seamless platform with end-to-end service level agreements. Customers will benefit from the ability to more holistically specify and right size their data center and network needs while reducing operational costs.
The document discusses the rise of cloud computing and its implications for IT organizations. It notes that cloud computing requires IT to outsource elements of its service value chain and to automate request fulfillment and provisioning processes. Effective supplier management is important for working with external cloud providers and involves categorizing suppliers, integrating suppliers into the service lifecycle, and establishing governance structures for process ownership.
Deploying Unified Communications with Lync on the easiest, most secure platformDell World
Virtual desktop infrastructure (VDI) offers a simple and secure way to deploy unified communications with Lync. In this session you will learn about the new Dell appliance, operating system and thin clients that set a new standard for easy implementation of Citrix XenDesktop with ultra-secure connectivity to Microsoft Lync. Experience live displays of these innovative technologies and discover how customers have realized the benefits of unified communications more easily and securely with Dell.
Moving your IT to the Cloud with an Enterprise Cloud Strategymstockwell
Moving Your IT to the Cloud
An enterprise cloud strategy provides a framework for selecting cloud providers and balancing public and private cloud approaches. It transforms the data center into a private cloud for workloads that cannot move to public clouds due to regulatory or technical constraints. The strategy also integrates public and private clouds by developing a cloud management platform to track usage and workloads across clouds. Developing an enterprise cloud strategy requires determining which applications are suitable for each cloud option, addressing infrastructure decisions, and planning ongoing operations and management of the hybrid cloud environment.
This document is an introduction and schedule for a cloud computing services presentation by Richard Harvey, founder of ngineered LTD, which provides cloud services to public and private sector organizations. The presentation will cover topics such as what cloud computing is, public vs private cloud implementations, a review of market-leading technologies, use case scenarios and challenges, migrating existing applications to the cloud while considering people and processes, architecture considerations for Platform as a Service vs Infrastructure as a Service, enterprise features of public cloud offerings, mobile working options including Citrix and Amazon Workspaces, and the procurement of cloud services through the Amazon Partner Network.
Watch ReliaCloud and RedPath's presentation on the topic of "Developing Your Cloud Strategy". Cloud computing represents a major shift in the way that companies view infrastructure. The benefits of cloud computing are huge, but there are also some questions about security, location of data, and control that need to be addressed.
During this seminar, we will provide a quick introduction to cloud computing with a focus on Infrastructure as a Service (IaaS). We will cover the five items you need to consider when putting together your cloud roadmap, including:
•Introduction to IaaS
•Developing Your Cloud Strategy
•The IaaS Decision Process
•Public vs. Private Clouds
•Case Study
Dell offers an interesting portfolio on Cloud Solutions, from on-premise to off-premise, including specific hardware for agile datacenters, software to manage the environment and partners to implement and run cloud environments.
The document discusses how cloud computing can help transform organizations in the construction industry. It provides an overview of Byrne Software's cloud-based solutions for project management, budget forecasting, BIM, file sharing, and content management. The document recommends that organizations identify risks, conduct evaluations of software and vendors, evaluate internal vs. external efforts, develop a business case, work with consultants, and do a cloud assessment to jumpstart their journey to the cloud.
Developing a cloud strategy - Presentation Nexon ABC EventNexon Asia Pacific
This document provides an overview of moving business operations to the cloud. It discusses the benefits of cloud computing including addressing common challenges faced by customers around delivering required services, managing complex infrastructure, and maintaining up-to-date systems. The document also covers cloud transformation patterns, different cloud service models, and how Microsoft Azure can provide availability on demand to empower businesses. Overall, the document promotes cloud computing and Microsoft Azure as ways for businesses to extend their datacenters, achieve true hybrid cloud solutions, and dynamically respond to business needs.
The document discusses how everything as a service (EaaS) is delivering information, opportunities, and experiences through cloud computing anywhere and anytime. It outlines how enterprises are adopting both public and private clouds to manage costs, risks, and performance of external services. HP is helping organizations with their cloud initiatives by enabling service providers and delivering cloud services from HP. HP offers a range of cloud consulting and support services to help customers develop cloud strategies and implement cloud solutions.
Governance and the Social Enterprise
James Hindes, The Standard, Director of Enterprise CRM
Lou Fox, Blue Wolf Group, CTO
James Burns, Salesforce.com, Director - Platform
Agenda
Introductions
A Strategic Governance Framework for the Salesforce Platform
The Standard’s Journey to Cloud Governance
Q&A
James Burns
Company – Salesforce.com
Role - Director – Platform Community Solution Advisors
Salesforce experience - 18 months
30 years Enterprise Architecture and design
Strategic Governance Framework
The Standard’s Journey to Cloud Governance
James Hindes – Director Enterprise CRM
Lou Fox – CTO, Blue Wolfe
James Burns
Director – Platform
Community Solution Advisors
http://uk.linkedin.com/in/burnsjames
CoE Drives Strategic Alignment and Ensures Value
Change Control
Basically to manage successful projects its needs 3 key ingredients:
The correct Processes for the job at hand.
The correct people.
The use of the correct techniques for the job at hand.
Traditional via Cloud
Over the years many great IT projects have delivered successfully.
With Cloud we can build on these processes and techniques.
No need to reinvent them.
The Single Org vs Multi Org Dilemma
Decision Process Methodology
Business Considerations
Solution speed to market
Flexibility and adaptability
Frequency of change
Predictability of delivery
Regional, global user base
Commonality of business process across the company
Collaboration use cases
Cross-application access across Salesforce applications to backend systems eg SAP
Technical Considerations
Data security level
Sharing of data across Salesforce applications
Record level access rights
User profiles
Business reporting requirements
Salesforce Org level security and system administration complexity
Common functionality between applications
Do the applications need to share data
Coding Standards
Strategic Governance Framework
Innovations that simplify desktop virtualization Dell World
Virtual desktop infrastructure (VDI) is an alternative desktop deployment model that offers increased flexibility and simplified management. In this session, you will learn how to sharply decrease the time required to plan, deploy and operate VDI in small to mid-size environments. The discussion will focus on Dell appliances for both Citrix and vWorkspace—part of a comprehensive portfolio of end-to-end VDI solutions—optimized to quickly and cost-effectively satisfy a variety of specific use cases and user requirements.
This document discusses the growing need for businesses to have anytime, anywhere access to their information and applications due to increasing data volumes and complexity. It notes that IT spending as a percentage of revenue continues to grow as businesses struggle to efficiently manage exponentially increasing data. The document then promotes the benefits of the CenturyLink and Savvis merger, which would provide customers with a robust fiber network, 48 data centers across the US, and one-stop access to combined IT infrastructure and networking capabilities. It argues the merger would allow customers to more holistically specify and scale their requirements while deploying applications faster and reducing costs.
The document discusses whether on-cloud business intelligence makes sense. It outlines the evolution of cloud computing and advantages of on-cloud solutions such as low cost and easy scalability. While on-cloud addresses many challenges of traditional BI like high costs and technical skills requirements, complex data preparation, models and analytics remain difficult for on-cloud to fully solve. Strategies like simplifying tasks, automation, and using columnar databases can help reduce complexity. On-cloud BI is suitable when in-house options lack skills or resources, or projects are short-term. Careful vendor selection is important for on-cloud BI success.
Modul ini membahasakan perancangan pengajaran matematik yang efektif di sekolah rendah. Topik-topik yang dibahas meliputi semakan kurikulum matematik, penyediaan skema kerja tahunan dan harian, pengurusan dan komunikasi kelas, serta pengajaran mikro dan makro. Modul ini bertujuan membantu calon guru memahami aspek-aspek penting dalam merancang dan melaksanakan pengajaran matematik yang berhasil.
Data Movement, Management and Governance In The Cloud: DocuSign Case StudyDell World
Learn how DocuSign, a leader in digital transaction management, has scaled its IT infrastructure for growth, automated business processes and created extendable efficiencies by implementing Dell Boomi AtomSphere as its integration platform as a service. In this session, you will learn how DocuSign went from managing a host of disparate applications to automating data movement, management and governance across them, while establishing an enterprise-grade IT infrastructure—and how you can, too.
Prescriptive Cloud Services for the Future Ready EnterpriseDell World
In today’s ever-changing, software-defined world, matching workloads to the right cloud solutions is incredibly challenging. Failure to do so can add complexity and lead to excessive spend on suboptimal cloud services. At this panel of Dell Cloud providers and customers, you will discover how our worldwide partnerships and in-depth expertise help organizations become future ready, optimizing cloud costs and workloads. You'll learn how our prescriptive cloud services have helped reduce risk and get the most of out of cloud investments. Regardless of geographic location or workload type, Dell can help you plan for your unique cloud future.
Hybrid clouds that combine private and public cloud benefits, the Industrial Internet using cloud-based intelligent machines, and personal clouds being incorporated into enterprises are among the trends discussed. Security, privacy, confidentiality and access control are key trust issues. Costs can be reduced by freeing IT personnel for more complex tasks, but outages must be planned for. Moving to the cloud offers advantages like scalability and accessibility but also risks like loss of data control and security issues. Companies should research vendors and legal issues before adopting cloud solutions.
AgilePath's Live Webinar: Exploring the Cloud Governance Lifecycle Dec 16 2010AgilePath Corporation
The document discusses AgilePath Corporation's approach to cloud governance. It introduces their Cloud Governance Lifecycle model which covers the entire process from planning to offboarding. It also discusses their Cloud Computing Reference Model (CC-RM) which provides a framework for modeling cloud patterns and architectures. The document outlines some of the major challenges around cloud governance and defines key terms.
This document provides an overview of cloud computing presented by a team. It defines cloud computing as running applications from an external shared data center rather than locally. It describes the three layers of cloud computing: Infrastructure as a Service, Platform as a Service, and Software as a Service. The document also discusses how cloud computing is a disruptive force that changes pricing models, value chains, and the roles of people and businesses. Key advantages of cloud computing include reduced costs, flexibility, scalability, and quick setup. However, challenges include security, lock-ins, and cultural barriers to adoption.
The document discusses how the combination of CenturyLink and Savvis offers customers a robust IT infrastructure solution. The combined company provides access to 49 data centers with over 2 million square feet of space and a fiber network spanning over 207,000 miles. This allows customers to securely deliver and scale their applications using a seamless platform with end-to-end service level agreements. Customers will benefit from the ability to more holistically specify and right size their data center and network needs while reducing operational costs.
The document discusses the rise of cloud computing and its implications for IT organizations. It notes that cloud computing requires IT to outsource elements of its service value chain and to automate request fulfillment and provisioning processes. Effective supplier management is important for working with external cloud providers and involves categorizing suppliers, integrating suppliers into the service lifecycle, and establishing governance structures for process ownership.
Deploying Unified Communications with Lync on the easiest, most secure platformDell World
Virtual desktop infrastructure (VDI) offers a simple and secure way to deploy unified communications with Lync. In this session you will learn about the new Dell appliance, operating system and thin clients that set a new standard for easy implementation of Citrix XenDesktop with ultra-secure connectivity to Microsoft Lync. Experience live displays of these innovative technologies and discover how customers have realized the benefits of unified communications more easily and securely with Dell.
Moving your IT to the Cloud with an Enterprise Cloud Strategymstockwell
Moving Your IT to the Cloud
An enterprise cloud strategy provides a framework for selecting cloud providers and balancing public and private cloud approaches. It transforms the data center into a private cloud for workloads that cannot move to public clouds due to regulatory or technical constraints. The strategy also integrates public and private clouds by developing a cloud management platform to track usage and workloads across clouds. Developing an enterprise cloud strategy requires determining which applications are suitable for each cloud option, addressing infrastructure decisions, and planning ongoing operations and management of the hybrid cloud environment.
This document is an introduction and schedule for a cloud computing services presentation by Richard Harvey, founder of ngineered LTD, which provides cloud services to public and private sector organizations. The presentation will cover topics such as what cloud computing is, public vs private cloud implementations, a review of market-leading technologies, use case scenarios and challenges, migrating existing applications to the cloud while considering people and processes, architecture considerations for Platform as a Service vs Infrastructure as a Service, enterprise features of public cloud offerings, mobile working options including Citrix and Amazon Workspaces, and the procurement of cloud services through the Amazon Partner Network.
Watch ReliaCloud and RedPath's presentation on the topic of "Developing Your Cloud Strategy". Cloud computing represents a major shift in the way that companies view infrastructure. The benefits of cloud computing are huge, but there are also some questions about security, location of data, and control that need to be addressed.
During this seminar, we will provide a quick introduction to cloud computing with a focus on Infrastructure as a Service (IaaS). We will cover the five items you need to consider when putting together your cloud roadmap, including:
•Introduction to IaaS
•Developing Your Cloud Strategy
•The IaaS Decision Process
•Public vs. Private Clouds
•Case Study
Dell offers an interesting portfolio on Cloud Solutions, from on-premise to off-premise, including specific hardware for agile datacenters, software to manage the environment and partners to implement and run cloud environments.
The document discusses how cloud computing can help transform organizations in the construction industry. It provides an overview of Byrne Software's cloud-based solutions for project management, budget forecasting, BIM, file sharing, and content management. The document recommends that organizations identify risks, conduct evaluations of software and vendors, evaluate internal vs. external efforts, develop a business case, work with consultants, and do a cloud assessment to jumpstart their journey to the cloud.
Developing a cloud strategy - Presentation Nexon ABC EventNexon Asia Pacific
This document provides an overview of moving business operations to the cloud. It discusses the benefits of cloud computing including addressing common challenges faced by customers around delivering required services, managing complex infrastructure, and maintaining up-to-date systems. The document also covers cloud transformation patterns, different cloud service models, and how Microsoft Azure can provide availability on demand to empower businesses. Overall, the document promotes cloud computing and Microsoft Azure as ways for businesses to extend their datacenters, achieve true hybrid cloud solutions, and dynamically respond to business needs.
The document discusses how everything as a service (EaaS) is delivering information, opportunities, and experiences through cloud computing anywhere and anytime. It outlines how enterprises are adopting both public and private clouds to manage costs, risks, and performance of external services. HP is helping organizations with their cloud initiatives by enabling service providers and delivering cloud services from HP. HP offers a range of cloud consulting and support services to help customers develop cloud strategies and implement cloud solutions.
Governance and the Social Enterprise
James Hindes, The Standard, Director of Enterprise CRM
Lou Fox, Blue Wolf Group, CTO
James Burns, Salesforce.com, Director - Platform
Agenda
Introductions
A Strategic Governance Framework for the Salesforce Platform
The Standard’s Journey to Cloud Governance
Q&A
James Burns
Company – Salesforce.com
Role - Director – Platform Community Solution Advisors
Salesforce experience - 18 months
30 years Enterprise Architecture and design
Strategic Governance Framework
The Standard’s Journey to Cloud Governance
James Hindes – Director Enterprise CRM
Lou Fox – CTO, Blue Wolfe
James Burns
Director – Platform
Community Solution Advisors
http://uk.linkedin.com/in/burnsjames
CoE Drives Strategic Alignment and Ensures Value
Change Control
Basically to manage successful projects its needs 3 key ingredients:
The correct Processes for the job at hand.
The correct people.
The use of the correct techniques for the job at hand.
Traditional via Cloud
Over the years many great IT projects have delivered successfully.
With Cloud we can build on these processes and techniques.
No need to reinvent them.
The Single Org vs Multi Org Dilemma
Decision Process Methodology
Business Considerations
Solution speed to market
Flexibility and adaptability
Frequency of change
Predictability of delivery
Regional, global user base
Commonality of business process across the company
Collaboration use cases
Cross-application access across Salesforce applications to backend systems eg SAP
Technical Considerations
Data security level
Sharing of data across Salesforce applications
Record level access rights
User profiles
Business reporting requirements
Salesforce Org level security and system administration complexity
Common functionality between applications
Do the applications need to share data
Coding Standards
Strategic Governance Framework
Innovations that simplify desktop virtualization Dell World
Virtual desktop infrastructure (VDI) is an alternative desktop deployment model that offers increased flexibility and simplified management. In this session, you will learn how to sharply decrease the time required to plan, deploy and operate VDI in small to mid-size environments. The discussion will focus on Dell appliances for both Citrix and vWorkspace—part of a comprehensive portfolio of end-to-end VDI solutions—optimized to quickly and cost-effectively satisfy a variety of specific use cases and user requirements.
This document discusses the growing need for businesses to have anytime, anywhere access to their information and applications due to increasing data volumes and complexity. It notes that IT spending as a percentage of revenue continues to grow as businesses struggle to efficiently manage exponentially increasing data. The document then promotes the benefits of the CenturyLink and Savvis merger, which would provide customers with a robust fiber network, 48 data centers across the US, and one-stop access to combined IT infrastructure and networking capabilities. It argues the merger would allow customers to more holistically specify and scale their requirements while deploying applications faster and reducing costs.
The document discusses whether on-cloud business intelligence makes sense. It outlines the evolution of cloud computing and advantages of on-cloud solutions such as low cost and easy scalability. While on-cloud addresses many challenges of traditional BI like high costs and technical skills requirements, complex data preparation, models and analytics remain difficult for on-cloud to fully solve. Strategies like simplifying tasks, automation, and using columnar databases can help reduce complexity. On-cloud BI is suitable when in-house options lack skills or resources, or projects are short-term. Careful vendor selection is important for on-cloud BI success.
Modul ini membahasakan perancangan pengajaran matematik yang efektif di sekolah rendah. Topik-topik yang dibahas meliputi semakan kurikulum matematik, penyediaan skema kerja tahunan dan harian, pengurusan dan komunikasi kelas, serta pengajaran mikro dan makro. Modul ini bertujuan membantu calon guru memahami aspek-aspek penting dalam merancang dan melaksanakan pengajaran matematik yang berhasil.
The document summarizes a 12-week multi-skills construction course run by North Warwickshire and Hinckley College. The course is one day a week for 12 weeks, running from 9:30am to 3:30pm in Bedworth and Polesworth. Students will learn basic knowledge and skills in brickwork, carpentry, plastering, painting and decorating, and health and safety in the workplace. Financial assistance is available for travel and equipment costs, and students can work towards a City & Guilds introductory certificate.
This document discusses how ideology affects entrepreneurship in Peru. It argues that collective values prevalent in society can jeopardize entrepreneurship, productivity, and wealth creation. Collective values found in tribal societies like solidarity and social responsibility contrast with individualistic values like private property and competition that are more conducive to an open society with a complex economy. The document analyzes how ideologies influence politics and lawmaking, and how laws intended to enhance reality can instead create conflicts and harm the economy by placing obstacles on individuals' freedom.
The audience provided mostly positive feedback on the media products. They enjoyed the use of stop motion, storyline, and location in the video. However, some stop motion was "skippy" and there were too many black screens. The print product received praise for its layout, lighting, and images but was criticized for seeming unfinished and not connecting to the narrative. Overall, the audience validated the target demographic of 16-25 year olds.
The document discusses two short films, "Memories" and "Sign Language", that have influenced Limelight Productions. "Memories" was directed by Radoslaw Sienski and won several awards including Best Fiction at festivals in London and Ireland. Though low budget with no funding, it effectively conveyed character empathy without dialogue. "Sign Language" was directed by Oscar Sharpe and won awards including the Grand Prize at Virgin Media Shorts and Reed Film Festival. It used a documentary style and clever props like sign language to communicate. Both films demonstrate how Limelight Productions could tell stories on a budget through visuals and minimal dialogue.
How elearning can enhance the overall learning experience for face to face education.
Practical case study.
For information on our product offering, go to http://store.theartofservice.com
This document outlines admission requirements and programs offered at Vancouver Island University. Undergraduate programs require graduation from high school with a minimum English requirement. Conditional acceptance is possible for those who do not meet the English requirement. The Post-Degree Diploma in Business Studies requires a business or non-business bachelor's degree. The MBA program requires a minimum B average in the last 2 years of a business or non-business bachelor's degree with a IELTS 6.5 and work experience is preferred. The document then lists over 100 programs offered in areas such as arts, sciences, business, health, and trades.
Christianity originated from the teachings of Jesus Christ and is one of the largest religions in the world with over 2.2 billion followers. The main Christian beliefs are that God is almighty and Jesus, his son, died for humanity's sins. Major Christian holidays include Christmas and Easter. Places of worship are churches and the religion has significantly influenced modern society and culture.
This chapter discusses static fluid properties including pressure, units of pressure, pressure measurement instruments, the manometric equation, calculation of pressure forces on submerged surfaces, buoyancy force calculation, and fluid equilibrium. It is important that all applications discussed assume the fluid is at rest. The document provides examples and exercises to illustrate these static fluid concepts.
The document discusses economics and wealth. [1] It defines economics as studying how people improve their standard of living through wealth creation, focusing on individual human actions and behavior. [2] Government intervention in the economy through laws and regulations often does more harm than good by interfering with natural economic laws and impeding wealth creation. [3] The role of government should be limited to protecting individuals' right to life, liberty and private property, not intervening in economic matters or imposing regulations unless responding to violence or criminal actions.
ESEconf2011 - Cruywagen Leon: "Cool ways to work smarter in the cloud"Aberla
Leon Cruywagen discusses how cloud computing can help businesses address challenges through reduced costs, improved security and resiliency, and increased agility. Cloud computing offers a new consumption and delivery model for IT resources on-demand via the internet. IBM is investing in cloud computing to meet internal and client needs through data centers globally and a portfolio of cloud services across planning, building, and delivering clouds. Working with partners, IBM aims to help businesses optimize their cloud journey and take advantage of the opportunities cloud provides.
Cloud computing provides on-demand delivery of IT resources and applications via the Internet with benefits of scalability, cost-savings and flexibility. However, security is a major concern as customers lose direct control over data and infrastructure. The document discusses key cloud security domains including data security, reliability, compliance and security management. Customers are most concerned about security, reliability and economics when considering cloud adoption. Providers must offer transparency, strong availability guarantees and easy security controls to help customers address these risks.
This document discusses how IT operations are becoming more complex with the rise of cloud computing and virtualization. It notes that managing technologies across on-premises and cloud environments introduces challenges around monitoring, automation, and maintaining processes. The document also discusses how NetEnrich provides services to help companies operationalize their virtual and cloud environments through consulting, monitoring, security, and managing the full lifecycle of virtual machines and cloud workloads.
The document discusses how IT must transform from maintaining technology to delivering business innovation to address the "new normal" gap between business demands and IT capacity. It outlines challenges like innovation being delivered too slowly and current IT being expensive to sustain. The solution presented is for IT to accelerate innovation by leveraging new technologies and the cloud, transform processes through automation and efficiency, and secure systems to reduce risks. CA Technologies is positioned as an expert that can help service providers address these issues and capture new market opportunities through solutions that accelerate, transform, and secure their operations.
Cisco live 2013 anything as a service david deakinOptusBusiness
The document discusses the journey to delivering IT services using a "Anything-as-a-Service" model. It begins by building the foundation, which involves getting executive buy-in, identifying suitable workloads to move to cloud, and setting up private cloud infrastructure. The next step is guiding the transformation, which involves changing mindsets, focusing on application placement, and implementing policy-driven governance across cloud providers. The final step is enabling cloud-based services and realizing the benefits such as agility, cost optimization, and demonstrating ROI through measurement of outcomes.
Internap’s Adam Weissmuller and Michael Carman of VMware discuss different paths businesses take toward cloud adoption, how to evolve your own cloud strategy and key considerations for choosing a pro
1) Technology is now the most important external force impacting organizations, with CEOs identifying it as the top factor in 2012.
2) CIOs are turning to innovative technologies like big data, mobile, cloud, business process management, and security to deliver business outcomes.
3) A next generation cloud infrastructure is fundamental to enabling new models of engagement through systems of engagement and shared infrastructure, as well as enabling new service innovations.
Internap’s John Freimuth and Steve LeClair of VMware discuss different paths businesses take toward cloud adoption, how to evolve your own cloud strategy and key considerations for choosing a provider to meet your virtualization goals.
How to Transform Enterprise Applications to On-premise Clouds with Wipro and ...Eucalyptus Systems, Inc.
The document discusses how Wipro and Eucalyptus can help enterprises transform their applications to private clouds. It provides an overview of Eucalyptus' private cloud platform and its compatibility with AWS. Wipro's cloud strategy and services are also summarized, including solutions for application transformation, infrastructure transformation, and process transformation leveraging SaaS. Case studies demonstrate how Wipro has helped clients standardize development environments and variabilize infrastructure costs through public clouds.
How to Transform Enterprise Applications to On-premise Clouds with Wipro and ...Eucalyptus Systems, Inc.
The document discusses how to transform enterprise applications to on-premise clouds with Wipro and Eucalyptus. It provides an overview of Eucalyptus cloud infrastructure as a service and private clouds. It discusses private cloud use cases, preparing for private cloud deployment including understanding workload and virtual machine development, and architecting a private cloud. It also discusses Eucalyptus version 3 capabilities and Wipro's integrated cloud services.
How to Transform Enterprise Applications to On-premise Clouds with Wipro and ...Eucalyptus Systems, Inc.
The document discusses how Wipro and Eucalyptus can help enterprises transform their applications to private clouds. It provides an overview of Eucalyptus' private cloud platform and its compatibility with AWS. Wipro's cloud strategy and services are also summarized, including solutions for application transformation, infrastructure transformation, and process transformation leveraging SaaS. Case studies demonstrate how Wipro has helped clients standardize development environments and variabilize infrastructure costs through public clouds.
This document discusses developing a cloud strategy and key considerations for choosing an infrastructure provider. It provides an overview of cloud definitions and trends, outlines a process for developing a cloud strategy, and identifies questions to consider when selecting a cloud services provider, such as required levels of security, customization, performance and support. VMware and Internap solutions for private and hybrid cloud are presented as options that can address enterprise requirements around security, application portability and flexibility.
This document discusses the financial pressures on universities from government budget cuts and the drivers to reduce costs through cloud computing. It provides an overview of cloud computing models and the UK government's plans to develop a shared "G-Cloud" infrastructure. While cloud computing could provide savings, there are also risks around security, compliance with regulations, and vendor lock-in that need to be considered. The document proposes creating pilot projects with commercial cloud providers and universities to prove concepts and help drive adoption across the higher education sector.
This document discusses how CA Technologies can help organizations adopt new IT delivery models through its Business Service Innovation framework. It highlights how CA's solutions can help organizations drive innovation by leveraging new technologies like cloud computing, transform IT by improving efficiency and managing complexity, and reduce risk through increased security. The document outlines CA's approach to cloud decision-making and application assessment, as well as its automation and management capabilities for hybrid cloud environments.
It has always been a challenge to explain and convince top management including the Chief Financial Officers to embark into Cloud Computing. Predominantly because many still unclear or not so very sure what is cloud computing. Is it managed hosting, co-location or managed services? While technology providers and vendors continue to confuse management technology jargon, the need to embark into cloud computing seems inevitable...just like any others before such as the need to have emails, websites, online transactions, web based applications etc.
This presentation provides layman's, easy to understand meaning of cloud computing, why is it important for management,especially the CFO to seriously consider embarking into and some statistics and trend of how the world will move toward cloud.
This document discusses developing a cloud strategy and provides information about Infrastructure as a Service (IaaS). It introduces speakers from VISI and Redpath who can help organizations develop their cloud strategy. The agenda outlines topics like the types of cloud services, why organizations adopt the cloud to save costs and improve agility, and how to create a cloud strategy by understanding the current and desired future states. Considerations for choosing an IaaS provider are also discussed. Redpath and ReliaCloud are presented as partners that can assist with leveraging the cloud.
On March 23, TD Azlan held the "Build 4 the Cloud" seminar at De Olifant in Breukelen, Utrecht.
By organizing this seminar, TD Azlan was able to show her resellers which opportunities TD Azlan can offer to their enterprise, for virtualization and datacenter solutions.
Speakers Marc Samsom (Cisco) and Jan Smit (VMWare), among others, shared very useful information about upcoming changes in the datacenter market.
Windstream Webinar: The Latest Trends in Virtualization: Is the cloud right f...Windstream Enterprise
The document discusses whether the cloud is right for a business. It provides an overview of a leading cloud computing and managed hosting provider. It then discusses how the journey to the cloud starts with virtualization and how characteristics of the cloud include being dynamic, service-centric, self-service, elastic, and consumption-based billing. The document outlines different types of public cloud offerings including low-cost infrastructure as a service (IaaS), platform as a service (PaaS)/software as a service (SaaS), and managed services. It also discusses common barriers to cloud adoption such as security, visibility, and control. The document emphasizes that security, integration, reliability, and standards are key issues for public clouds and that
Similar to Introduction to Cloud Computing part 1 (20)
How does Conflict resolution help you in your career?
What are the differences between functional and dysfunctional conflict?
How do you deal with conflict and how can you improve your conflict resolution strategies?
This presentation gives you an introduction into the course "Developing and Improving your Value" - want to learn more? Check out the discount coupon for the Udemy course.
What are the toolkits that we currently have available for our clients?
How can we help Career Driven IT Professionals to look good?! Check out this catalog... And new toolkits are added on a regular basis.
With the economy being what it is these days, and the IT industry constantly changing we need to actively work on our career.
What do you need to do to stay relevant in your job?
We did some research into the most wanted jobs in 2012
The Art of Service offers this 4-part presentation series as an introduction into Cloud Computing.
The final episode touches on the management aspects of Cloud Computing
The Art of Service created a short series of 4 presentations to introduce the various cloud computing concepts. this is part 2 covering SaaS and Virtualization.
Ivanka Menken - CEO of The Art of Service ( http://theartofservice.com ) delivers a presentation on "Customer Service in a fast changing world"... why Customer Service is different from Help Desk and Service Desk. And how Customer Service requirements have changed in the past 10 years.
Want the full presentation? Watch the delivery of this presentation on Youtube while you flick through these slides for the full experience: http://youtu.be/Z4gjua_W53A
The modern Service Desk should be automated and self service. We live in a world of instant gratification. Mobile technology and cloud based IT delivery have created the expectation of instant support and a human service desk won't be able to respond to these expectations within the financial boundaries and constraints we have to deal with.
How are we going to do 24x7 support to our end-users? The ITIL books are based on old expectations and paradigms... it's time we catch up with the wind of change that is blowing through our corporate world!
Expect to leave with examples on how the best in the business deal with this dilemma and a clear understanding of 2 completely different business models that are successful in our current financial climate.
The Art of Service has moved to a newer, fresher and brighter office. Surely this can only improve our student support.. check out the swanky new IT Infrastructure we added! :-)
A review of the growth of the Israel Genealogy Research Association Database Collection for the last 12 months. Our collection is now passed the 3 million mark and still growing. See which archives have contributed the most. See the different types of records we have, and which years have had records added. You can also see what we have for the future.
This slide is special for master students (MIBS & MIFB) in UUM. Also useful for readers who are interested in the topic of contemporary Islamic banking.
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Healing can occur in two ways: Regeneration and Repair
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This Dissertation explores the particular circumstances of Mirzapur, a region located in the
core of India. Mirzapur, with its varied terrains and abundant biodiversity, offers an optimal
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The complex relationship between human activities and the environment has been the focus
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significant role in maintaining the ecological equilibrium of our planet.Land serves as the foundation for all human activities and provides the necessary materials for
these activities. As the most crucial natural resource, its utilization by humans results in different
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land.
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like India, rapid population growth and the emphasis on extensive resource exploitation can lead
to significant land degradation, adversely affecting the region's land cover.
Therefore, human intervention has significantly influenced land use patterns over many
centuries, evolving its structure over time and space. In the present era, these changes have
accelerated due to factors such as agriculture and urbanization. Information regarding land use and
cover is essential for various planning and management tasks related to the Earth's surface,
providing crucial environmental data for scientific, resource management, policy purposes, and
diverse human activities.
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of any area. Consequently, a wide range of professionals, including earth system scientists, land
and water managers, and urban planners, are interested in obtaining data on land use and cover
changes, conversion trends, and other related patterns. The spatial dimensions of land use and
cover support policymakers and scientists in making well-informed decisions, as alterations in
these patterns indicate shifts in economic and social conditions. Monitoring such changes with the
help of Advanced technologies like Remote Sensing and Geographic Information Systems is
crucial for coordinated efforts across different administrative levels. Advanced technologies like
Remote Sensing and Geographic Information Systems
9
Changes in vegetation cover refer to variations in the distribution, composition, and overall
structure of plant communities across different temporal and spatial scales. These changes can
occur natural.
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Main Java[All of the Base Concepts}.docxadhitya5119
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Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Dr. Vinod Kumar Kanvaria
Exploiting Artificial Intelligence for Empowering Researchers and Faculty,
International FDP on Fundamentals of Research in Social Sciences
at Integral University, Lucknow, 06.06.2024
By Dr. Vinod Kumar Kanvaria
This presentation includes basic of PCOS their pathology and treatment and also Ayurveda correlation of PCOS and Ayurvedic line of treatment mentioned in classics.
This presentation was provided by Steph Pollock of The American Psychological Association’s Journals Program, and Damita Snow, of The American Society of Civil Engineers (ASCE), for the initial session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session One: 'Setting Expectations: a DEIA Primer,' was held June 6, 2024.
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8. Cloud Services
BaaS—Business as a Service
OaaS—Organization as a Service
PaaS—Platform as a Service
DaaS—Data as a Service
SaaS— Software as a Service
FaaS—Framework as a Service
HaaS— Hardware as a Service
These are all subcomponents of Cloud Computing
9. Why use Cloud Computing?
Technological
Financial
Adoption of emerging technologies
Capital vs operational expenditures
Rapid Scalability
Pay-as-you-go features
Access Anywhere
Reduced IT management costs
Insurance against future
Competitive
Advantage
Innovation
Internal
Environmental
Transfer of risk
Sharing resources
Business without walls
Green IT
Better security
11. High Level Relationships
Business
Business Processes
IT Service Management
IT Infrastructure
Cloud Services
12. Grid vs. Cloud
http://blogs.southworks.net/mwoloski/files/2008/07/poster-thumb.gif
13. Service Management in the Cloud
• Understand Strategies
• Understand Business Requirements
• Define the Required Services
• Maintain a Service Portfolio/Catalog
• Understand the Cloud API
• Set Clear Service Levels
Broker
• Plan and Implement
Find Service Deliver/Publish Service
• Manage Risk
• Improve Services Invoke Service
Customer Provider
Hi and Welcome to this program from The Art of Service\n\nWelcome to the first program in the Cloud Computing Certification series. This course will help you to understand the different components of cloud computing and how the services that utilize “the cloud” could be managed effectively. \n
Cloud computing sounds simple enough: you open your web browser and everything you need for home, work, and fun is right at your fingertips. The problem is, like spending the day with your friends gazing at clouds in the sky, each cloud seems to take on a different shape and is always changing. \n\nThe other problem is nearly every thing used to describe cloud computing is a technology or framework that has existed for several years; therefore, it hard to say that cloud computing is really a new approach to providing IT services. The underlying principles for cloud computing can be traced back to the 1960s. \n\nAs a concept, cloud computing represents a paradigm shift on how systems are deployed. As a technology, cloud computing refers to the applications and services running on a distributed network using virtualized resources and accessed using Internet protocols and networking standards. \n\nThe key defining features of the cloud - the infrastructure, is entirely virtual, invisible to the user, potentially located anywhere in the world and requires no client installations or special hardware. In the cloud you have access to necessary infrastructure, but the usual burdens of ownership, administration, maintenance and operation of hardware and software fall to the cloud provider, not the end user. \n
The visual representation of the Internet as a “cloud” is a product of explaining traffic switching in telecommunications when Virtual Private Networks (VPN) were first introduced in the 1990s. Most people were connecting to the Internet through a dialup connection provided by the phone company. \n\nThe purpose of the cloud in discussions was, and still is, to identify the line between what is the responsibility of the provider and what is the responsibility of the user: everything in the cloud is the responsibility of the provider and is hidden from the user. In cloud computing, the question is what is available in the cloud and, for businesses, especially, how do you manage it. \n\nIt is important to understand that cloud computing is more than offsite IT services. The major reason why businesses and individuals are considering cloud computing is due to the fact that IT resources become scalable on demand and you (as the end user) don’t have to worry about the infrastructure components.\n
In September 2011, the National Institute of Standards and Technology (NIST) published their NIST Definition of Cloud Computing (NIST Special Publication 800-145) after several years of discussion. The definition provided a cloud model consisting of:\n 4 Deployment Methods – Private, Community, Public, and Hybrid Clouds\n 3 Service Models – IaaS, PaaS, and SaaS\n 5 Characteristics – on-demand self-service, broad network access, resource pooling, rapid elasticity, and measured service \n
The NIST definition identifies four deployment models: public, community, private, and hybrid clouds.\nPublic clouds are designed for open use by the general public. It exists on the premises of a business, academic, government organization who is owns, manages, and operates the offering. \nCommunity clouds are designed for exclusive use by a specific community of users from organizations with shared missions or concerns. One or more of the organizations may own, manage, and operate the offering, or it may be provided by a third party provider, or a combination of the two. The solution may exist on or off the premises.\nPrivate clouds are designed for exclusive by a single organization comprised for multiple consumers. The offering may be owned, managed, or operated by the organization, a third party, of a combination of the two. The solution may be found on or off premise.\nHybrid clouds are a combination of public, community, and private clouds, bound together using standardized or proprietary technology for data and application portability. An hybrid cloud must be single entity that remains unique. \n\nThe Jericho Forum, a subset of the Open Group, has an expanded model of cloud deployments as part of their current focus – “Securely Collaborating in Clouds”. The cloud model provides for dimensions for distinguishing how clouds are formed and their manner for provisioning services. The four dimensions are:\nInternal/External – defines the physical location of the data: either within an organization’s boundaries or outside the organization’s boundaries. (on or off premise)\nProprietary/Open – defines the state of ownership of the technology used: the means for provisioning cloud services is owned and controlled by the service provider or not. This dimension impacts the portability of solution – the more proprietary the provision, the harder it will be to move from one cloud solution to another.\nPerimeterised/De-perimeterised architectures – defines whether the cloud operates within the traditional IT security perimeter or outside that perimeter.\nInsourced/Outsourced – the cloud service is provided by an organization’s It department exclusively or by a third party. An insourced cloud is typically an internal, proprietary, and perimeterised solution and represents the majority of private clouds. An outsourced could is typically an external, open, de-perimeterised solution and clearly represents a NIST-defined public cloud.\n\n(Cloud Cube Model ver 1.0, Jericho Forum: April 2009)\n\nBoth deployment models and the Jericho dimensions provide evidence about the flexibility and diversity surrounding how clouds are provided, especially in relationship to a business’ current IT infrastructure. \n
The NIST definition establishes five essential characteristics for cloud computing. Any specific deployment model, service model, or solution may elaborate on additional characteristics, but these five must always be present. \n\nOn-demand self-service – the customer is able to obtain and expand computing capabilities automatically without any interaction with the service provider.\nBroad network access – All service capabilities are available over the network and accessible through standard mechanisms using thin or thick client platforms, including workstations, laptops, tablets, and mobile phones. \nResource pooling – physical and virtual resources are pooled to serve multiple consumers within a multi-tenant model and dynamically assigned according to customer demand. The customer will generally have no control or knowledge over the exact location of the resourced provided, though a location may be specified at a higher level of abstraction, such as country or state. \nRapid elasticity – capabilities are provided and released elastically, sometimes through automation, to scale according to demand. Customer perception of service may appear that capabilities are unlimited and appropriate in any quantity at any time. \nMeasured service – Resource usage is automatically and transparently monitored, controlled, reported on and optimized through a metering capability at a level of abstraction appropriate to the service type.\n
While the NIST definition provides only three service models, the cloud computing is incredibly broad, comprising of software, service capacity, storage, middleware, virtualization, and security and management tools, all delivered as services.\n\nSome of the common lingo for cloud computing marketing in addition to the standard three are four letter acronyms for:\n\nBusiness as a service\nOrganization as a service\nData as a service\nFramework as a service\nHardware as a service\nIdentify as a service\nCompliance as a service\nAnd nothing as a service\n\nSome of these are somewhat ‘tongue in Cheek’ but the important thing to remember is that the main focus is on SERVICE delivery. All the components are seen as a service or service component. This is a change in comparison to how internal IT organisations view these components. Very often the focus is on the product, the tool, the box or piece of software – not the fact that you use these components to deliver a service to your customers and clients.\n
The benefits of the cloud influence several areas of concern for the customer. \n \nCapital expenditures represented expanding the IT infrastructure: more servers, more network components, more applications, more licenses, more investments, and more tax burdens. Additionally, more money is spent in planning, purchasing, developing, testing, deploying, and managing the expanding infrastructure. To utilize a cloud solution, the business has no capital expenditure or up front investments; all expenditures are considered operational, which can increase or decrease based on business trends.\n\nSupporting a purely operational business requires a similar model in supporting the business. The elasticity inherent with cloud services enables more resources to be available when required and less resources when they are not. Charges and billing for these resources is based on their consumption during a given period. This is especially important for small- and medium-sized businesses that do not have their own economies of scale to reduce IT costs. \n\nCloud providers are actively adopting and, even leading the development of, emerging technologies and standards. Their large scale operations allows them to take on and absorb risk without impacting the overall operations of the cloud. The result is a continual cycle of improvements that cannot be matched outside the same economy of scale. For a business, these improvements allow for faster performance, greater reliability, and better support for their business processes than they would typically be able to do on their own.\n\nThe on-demand self-service and rapid elasticity characteristics of a cloudenables the customer to grow their business without having to worry about having the IT infrastructure in place. This is especially important for businesses that not only want to use SaaS applications but develop them as well. A PaaS, for example, will provide the best combination of programming languages, collaboration tools, development processes, and monitoring and testing methods to the customer. \n\nWith the growth of mobile computing, portability has become a major concern for businesses, both in operating the business and connecting with their customers. Clouds can be accessed anywhere with a simple Internet connection. By default, all a customer needs is a web browser to access the cloud; however, some companies are creating interface applications to be used on tablets and mobile phones, which are available free or for a small price at appropriate stores. \n\nThe economic and technological future for a business has proven fairly unpredictable and uncertain. Cloud can provide a stable infrastructure that is available when it is needed despite the industry and market pressure facing the customer. \n\nWhen adopting a cloud solution, the customer is eliminating capital expenses and transferring ownership of the IT infrastructure to a service provider; but they are also transferring all or some of the risk related to IT management. This can be important for some businesses that are not in the position to address the risk properly or simply not aware of the risks involved because IT is not their business. \n\nWithout the need for capital expenditures in IT, a business can also reduce their expenditures for maintaining an IT environment, such as raised floors, cooling systems, etc. Because cloud services can be accessed anywhere, it is possible to create a true collaborative business without any walls, where all employees work together but remote from each other. \n\nAs the sixth law of cloudonomics indicates, cloud solutions will typically be more secure from attack than most businesses simply because of the size of their operations. Along these lines, cloud providers will also be more likely to comply with government and industry standards and regulations. Therefore, it’s safe to say that a business can increase the success of their business processes by leveraging the resources provided by a cloud provider. \n\nFor businesses that are conscious about their impact outside of the company walls and customer base, cloudsoffer a great opportunity for reducing the company’s carbon footprint. Pooling and sharing resources is a major characteristic of cloud computing. With cloud solutions over a public cloud, a business is sharing resources with other customers. The result is an infrastructure that utilizes less power, less natural resources, and makes less of an imprint on the environment than if each business supported their own infrastructure. \n\nAs mentioned in the tenth law of cloudonomics, cloud providers can easily choose the locations of their data centers on “greenfield sites” and even adopt expensive green technologies. For the business, this requires researching the environmental consciousness of potential cloud providers but, with the right partner, a business can participant in planetary concerns. \n
The Organizational Perspective issue ensures that we align the vision, strategy and goals of the business with the delivery of IT services.\n\nThe People issue is without doubt where IT Service Management professionals face their greatest challenges, comprising the people or the ‘soft side’ of IT that carry out day-to-day tasks, management and security.\n\nHistorically, the Technology considerations received the most attention. We now understand that without well defined processes we can often make inappropriate selections in this area.\n\nMore and more people see the importance of Processes as the primary enabler for technologies services. (the primary purpose of this program is to study some of these in detail).\n
From an enterprise perspective, it is important to understand the basic relationship the enterprise and cloud services. Cloud services are still a technology solution and therefore part of the enterprise’s IT infrastructure.\n\nThe extent of which the IT infrastructure is made up of cloud services is dependent on the strategies and goals of the business and IT Service Management. A company’s entire IT infrastructure can be comprised of cloud services, or it can be partially comprised and mixed with traditional solutions. \n\nIT Service Management provides guidelines and best practices for ensuring the IT solution meets the desired outcomes of the business. As you will eventually understand later, IT Service Management is also a service to the business as well. \n\nThe business is an entity, but what it makes it unique is the products and services it provides to its customers. To provide these products and services, the business must have business processes that describe the activities involved to create the end-product. These processes themselves utilize tools, people, and subprocesses to complete the desired work which can be viewed as services.\n\nIn short, a business is an entity that uses business processes to provide a product to the market. These business processes may require a technical solution that could be a cloud service. To ensure that the cloud service is providing the desired outcome to the business process and working with other parts of the infrastructure, IT Service Management will provide oversight.\n\n \nHow a business is organized and how they manage their business processes is key to obtaining the most out of the cloud services. The objectives and requirements are translated into service requirements that IT Service Management manages to design, test, deploy, and operate IT solutions, which can include cloud services. \n
Grid computing has been used in environments where users make few but large allocation requests. For example, a lab may have a 1000 node cluster and users make allocations for all 1000, or 500, or 200. So only a few of these allocations can be serviced at a time and others need to be scheduled for when resources are released. This results in sophisticated batch job scheduling algorithms of parallel computations.\n\nCloud computing really is about lots of small allocation requests. The Amazon EC2 accounts are limited to 20 servers each by default and lots and lots of users allocate up to 20 servers out of the pool of many thousands of servers at Amazon. The allocations are real-time and in fact there is no provision for queuing allocations until someone else releases resources. This is a completely different resource allocation paradigm, a completely different usage pattern, and all this results in completely different method of using compute resources.\n\nThis picture is an animated gif created by somebody else, but we added it because it shows very clearly how the various offerings interact and sometimes overlap. – to view the original picture online, please visit the link shown on the slide.\n
Implementation of IT Service Management for Cloud Services must be performed systematically. Some may consider that service management would be either because the ownership and management of the infrastructure and key components of the cloud service lies with the service provider. Unfortunately, the opposite is true. As the IT Infrastructure begins to be owned and managed by a cloud provider, the more IT Service Management is required. By the end of this course, these realization of this statement will be fully understood, but also an understanding of the benefits of cloud computing such that the need for and effective IT Service Management is justified. \n\nThere are several areas that any IT Service Management program must place a priority focus. \n\nREAD SLIDE\n\nEach of these areas will determine the required service model, scope of services, and measured level of service that must be achieved and maintained to support the business.\n\nUnderstanding the strategies for the business and IT is paramount for determining if cloud computing should even be an option, or what type of cloud solution should be pursued. While costs may be reduced by adopting cloud computing, some risks, real and perceived, to the business will increase that may make cloud computing unwarranted, such as security, portability, and lack of ownership. If the benefits and risks associated with cloud computing is not a perfect fit for the strategic direction of the business, any approach to adopt cloud services should be approached with extreme caution. One of the key drivers for effectively adopting cloud services is the structure and drivers of the organization: service-oriented organization will have greater success at adopting cloud services than a functional-based organization, simply because they are in the service mindset.\n\nBusiness requirements on IT should be clearly understand. Ideally, all requirements from all aspects of the business should be known. Some organizations try to adopt cloud services for a part of the business that is not properly positioned to provide the level of value available from the cloud services, when a better choice is actually available. What this does is provide a negative image of how successful cloud computing can be. By knowing and analyzing the full range of business requirements, service management can make the best choice for where to introduce cloud services. Some areas of the business are more likely choices for adopting the cloud than others, especially at the beginning: areas with reputable and proven solutions are high on the list, especially customer relationship management from SaleForce.com or Enterprise Resource Planning from NetSuite. Low on the list should be any area with a direct impact on the critical mission of the business, processes and stores confidential and sensitive data, or any business process that is not clearly defined. \n\nAll services required by the business and IT should be clearly defined. If not all services, than at least those services that are considered for solutions in the cloud. “Clearly defined” means agreement for the scope of the service, identifying and isolating all the activities of the service, distinguishing the exact nature and context of the interfaces to and from the service, and establishing effective measurements for the service that are SMART (Specific, Measurable, Achievable, Realistic, and Timely).\n\nAll the information gathered, defined, and analyzed from the previous three steps must be documented. IT Service Management must maintain a service portfolio/catalog for all proposed and actual services. Like a playbook in football or recipes in cooking, a service portfolio/catalog provides the key ingredients for achieving success inside the current situation. The service portfolio/catalog provides a description of the service from the perspective of the business. The portfolio will also track specific business aspects of the service, such as investments. The catalog provides information about how the service will be realized by the implemented IT solution. It is through the portfolio/catalog that service management will be able to effectively manage the services required by the business. \n\nThe proposed service requirements from the business will be documented within the service portfolio. The role of IT Service Management is to identify an appropriate IT solution to meet the service needs. The plan may be to adopt a cloud solution from a third-party service provider. There are several decisions to be made at this point, such as the scope of the cloud solution: will the service be achieved from an application on a cloud infrastructure or be a cloud application? Will development be required? What is the responsibilities of the cloud provider and the organization’s current IT department? The line of separation will move and be different depending on the solution being sought and offered. Especially in situations where interfacing is required between the cloud solution and other systems, the structure and allowances of the Cloud API will determine any potential risks, incompatibilities, and constraints. Since the Cloud API for different service providers and service models will be different, understanding the Cloud API becomes a critical ingredient to determining the technical viability of the proposed solution.\n\nOnce the technical viability of the proposed solution has been established, the management viability of the proposed solution must be established. This is done through the development, negotiation, and agreement of the contract and service level agreements between the business and service provider. IT Service Management will facilitate and manage this agreement on behalf of the business. \n\nIn most cases, an end-user will simply need to access the cloud service and start doing work. The more isolated the desired service is from the other services required by the business, the easier it will be to find and use a cloud service: an completely isolated service could take as little as thirty minutes. Unfortunately, the ease of finding and accessing a cloud service does not necessarily equate to the organization being ready to use the service. Some planning will need to be considered: more planning will be required based on existing factors such as the organization’s perception, complexity, and critical nature of the service. \n\nRisk will be present with any implementation of a service and the risks are higher when an organization first utilizes a cloud service. Service Management must identify and manage these risks appropriately. They must clearly understand and validate the benefits and value of the cloud service against those risks. \n\nService Improvement for cloud services provides an interesting dilemma. The service level agreement provides the foundation for the minimum expectations on the service and is essentially the only leverage the business has to encourage improvements by the service provider. If the service provider is meeting the service levels, they have no incentive to make improvements from this perspective. On the other hand, any improvements performed by the service provider will benefit the organization whether desired or not. For IT service management, the responsibility for identifying and implementing improvements still remains up to and including the interface with the Cloud API. Some improvements to be considered are the level of participation in the service by the business, documentation and communication of the service to the business, or performing audits to determine maturity of service delivery. Improvements to the business processes may have an impact on the service requirements, which will need to be managed appropriately. \n
Once you have passed your CC Foundation exam, you can continue up the pathway towards Cloud Computing Expert certification. Your next steps are the Specialist programs.\n\nIf you require any further information on any further programs, please contact elearning-support@artofservice.com.au.\n
Well done again for completing this program, we wish you the best of luck for your next program, and every success in your furture Cloud Computing career!\n