Migrating to Cloud Services

        Henry Hughes
A Changing Approach

• “Too many universities operate in an outdated
  way. They’ve failed to recognise the savings and
  service improvements that could be obtained
  through engagement with commercial partners
  and the use of shared services…”

                         Higher Education in the Age of Austerity
Sector Financial Drivers
2010-11      2011-12     2012-13      2013-14   2014-15
16.7         16.5        15.6         14.7      13.7

• Department of Business, Innovation and Skills
       – 25% reduction over 4 years
• HE Teaching budget cut by 40% over 4 years.
       – £2.9bn (£7.1-£4.2bn)
• FE Teaching budget cut by 25% over 4 years.
       – £1.1bn
• Departments merging, funding difficult to access
• Funding Councils changing funding methodologies
Campus Drivers
– Focus on cost reduction and service improvement
   • Data Centers can use >10% of power for an entire campus
– Carbon Reduction Commitment
   • Impact organisations with energy usage >6,000MWh and will increase
     each year
   • Additional carbon-related taxation is likely
– Real estate becoming more valuable for other activities
– Problems provisioning additional power in some areas
What is Cloud Computing?
• Helpful NIST Definition

   Characteristics          Service Models              Deployment Models

   On-demand self-service Software as a service         Private Cloud
   Broad network access   Platform as a service         Community Cloud
   Resource pooling       Infrastructure as a service   Public Cloud
   Rapid elasticity                                     Hybrid Cloud
   Measured Service
Government Cloud
“The Government is currently developing proposals for G-Cloud.
This cloud computing infrastructure will enable public bodies to
select and host ICT services from a secure, resilient and cost-
effective shared environment.” – Cabinet Office

Aims –
• Reduction of ICT costs
• Improve government services and agility through use of ICT
• Reduction of carbon footprint due to Government ICT services
• Improve data centre services
• Align with other Government thinking
Cloud?
      High




                                                 IT Delivered
                                                 commodity
                                                “As a service”
               Demand




                                IT Delivered
Ubiquity




                                  product              Move to commodisiation
                               “As a product”          erodes value of the old
                                                       (Schumpeter – creative
                                                       destruction) accelerating
                                                       new innovation…
                            bespoke

               Innovation
                                                   Improvement
      Low




             Low                                                 High
                                Certainty
Is it that easy?
• Significant investment in customised in-house systems, means
  moving external is not simple
• Total cost of ownership is often not known, elements within with IT,
  Estates and Finance functions
• Costing of IT services is a difficult task involving three interacting
  variables: people, processes and technology.
• Making reliable estimates of potential cost savings is difficult
• There are concerns over data security and privacy
• There are uncertainties regarding data location and legal risks
• There are uncertainties with regard to changes to security models
Risks in Cloud Computing
• Useful paper “Putting Cloud security in perspective” from Capgemini
Compliance            Multi-tenancy         Lock-in                Availability
Data Protection Act   Shared storage or     Difficult for PaaS     Cloud services
PCI-DSS               compute resource                             likely to offer more
                                            Possible route for     resilience
Data hosted abroad    Provider Security     SaaS
(US Patriot Act)                                                   What are existing
                      Flexibility & value   Market needs to        services achieving?
Safe Harbour          balanced against      develop in this area
Agreement             security risk                                How safe is your
                                                                   data currently?
Service layers
                                             People
                                                                                   Organisation
                                          Client device


                                         Interconnecting
                                             network
                                                                            JANET Cloud




                                                                                                   Software-aaS
Software



                                       Application software

                                          Infrastructure
           Platform




                                                                                    Platform-aaS
                                             software

                                        Operating system




                                                              Infrastructure-aaS
                      Infrastructure




                                           Virtulisation

                                             Servers

                                          Networking &
                                           Firewalling

                                           Data centre
Brokerage
• Guiding themes
  –   Enabling re-use/re-sale of existing provision & capacity
  –   Identifying new models and opportunities
  –   Supporting adoption of new technologies & models
  –   Supporting organisations and keeping autonomy with institutions
  –   Promoting interoperability, open standards and data formats
  –   De-risking new models and services (SLA’s, T&Cs, governance)
  –   Creating an effective competitive market for suppliers
  –   Enabling new projects, developments, and shared services
Identify Pilots
                                      Timescales                         Anticipated Service
                                                                                       Start
     Create Prototype Projects               Prove
                                                                   Deliver wider scale
    (with Commercial Suppliers)             concepts

                   Build Prototypes
                                                         Migrate Prototypes (to service)
              (with sector organisations)

                              Create
                           Environment

                                                  Build Digital Marketplace


                   Diligence on existing areas                  Diligence on new areas


                            Build Sustainability Model


Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May …
Seeking Pilot Sites
• Looking for universities / colleges that:
   –   Are looking to develop/move their data centres
   –   Have already adopted off campus data centre / cloud services
   –   Are looking to adopt campus data centre / cloud type services
   –   Are looking to provide campus data centre / cloud services
   –   Are negotiating with commercial providers on campus data
       centre / cloud services
Conclusions
• There are opportunities for significant cost and efficiency
  savings to be made
• The risks need to be understood in context of the service
  being purchased and need to be set in the context of the
  risks to existing services

JISC11_Cloud Solutions Henry Hughes

  • 1.
    Migrating to CloudServices Henry Hughes
  • 2.
    A Changing Approach •“Too many universities operate in an outdated way. They’ve failed to recognise the savings and service improvements that could be obtained through engagement with commercial partners and the use of shared services…” Higher Education in the Age of Austerity
  • 3.
    Sector Financial Drivers 2010-11 2011-12 2012-13 2013-14 2014-15 16.7 16.5 15.6 14.7 13.7 • Department of Business, Innovation and Skills – 25% reduction over 4 years • HE Teaching budget cut by 40% over 4 years. – £2.9bn (£7.1-£4.2bn) • FE Teaching budget cut by 25% over 4 years. – £1.1bn • Departments merging, funding difficult to access • Funding Councils changing funding methodologies
  • 4.
    Campus Drivers – Focuson cost reduction and service improvement • Data Centers can use >10% of power for an entire campus – Carbon Reduction Commitment • Impact organisations with energy usage >6,000MWh and will increase each year • Additional carbon-related taxation is likely – Real estate becoming more valuable for other activities – Problems provisioning additional power in some areas
  • 5.
    What is CloudComputing? • Helpful NIST Definition Characteristics Service Models Deployment Models On-demand self-service Software as a service Private Cloud Broad network access Platform as a service Community Cloud Resource pooling Infrastructure as a service Public Cloud Rapid elasticity Hybrid Cloud Measured Service
  • 6.
    Government Cloud “The Governmentis currently developing proposals for G-Cloud. This cloud computing infrastructure will enable public bodies to select and host ICT services from a secure, resilient and cost- effective shared environment.” – Cabinet Office Aims – • Reduction of ICT costs • Improve government services and agility through use of ICT • Reduction of carbon footprint due to Government ICT services • Improve data centre services • Align with other Government thinking
  • 7.
    Cloud? High IT Delivered commodity “As a service” Demand IT Delivered Ubiquity product Move to commodisiation “As a product” erodes value of the old (Schumpeter – creative destruction) accelerating new innovation… bespoke Innovation Improvement Low Low High Certainty
  • 8.
    Is it thateasy? • Significant investment in customised in-house systems, means moving external is not simple • Total cost of ownership is often not known, elements within with IT, Estates and Finance functions • Costing of IT services is a difficult task involving three interacting variables: people, processes and technology. • Making reliable estimates of potential cost savings is difficult • There are concerns over data security and privacy • There are uncertainties regarding data location and legal risks • There are uncertainties with regard to changes to security models
  • 9.
    Risks in CloudComputing • Useful paper “Putting Cloud security in perspective” from Capgemini Compliance Multi-tenancy Lock-in Availability Data Protection Act Shared storage or Difficult for PaaS Cloud services PCI-DSS compute resource likely to offer more Possible route for resilience Data hosted abroad Provider Security SaaS (US Patriot Act) What are existing Flexibility & value Market needs to services achieving? Safe Harbour balanced against develop in this area Agreement security risk How safe is your data currently?
  • 10.
    Service layers People Organisation Client device Interconnecting network JANET Cloud Software-aaS Software Application software Infrastructure Platform Platform-aaS software Operating system Infrastructure-aaS Infrastructure Virtulisation Servers Networking & Firewalling Data centre
  • 11.
    Brokerage • Guiding themes – Enabling re-use/re-sale of existing provision & capacity – Identifying new models and opportunities – Supporting adoption of new technologies & models – Supporting organisations and keeping autonomy with institutions – Promoting interoperability, open standards and data formats – De-risking new models and services (SLA’s, T&Cs, governance) – Creating an effective competitive market for suppliers – Enabling new projects, developments, and shared services
  • 12.
    Identify Pilots Timescales Anticipated Service Start Create Prototype Projects Prove Deliver wider scale (with Commercial Suppliers) concepts Build Prototypes Migrate Prototypes (to service) (with sector organisations) Create Environment Build Digital Marketplace Diligence on existing areas Diligence on new areas Build Sustainability Model Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May …
  • 13.
    Seeking Pilot Sites •Looking for universities / colleges that: – Are looking to develop/move their data centres – Have already adopted off campus data centre / cloud services – Are looking to adopt campus data centre / cloud type services – Are looking to provide campus data centre / cloud services – Are negotiating with commercial providers on campus data centre / cloud services
  • 14.
    Conclusions • There areopportunities for significant cost and efficiency savings to be made • The risks need to be understood in context of the service being purchased and need to be set in the context of the risks to existing services