Instant messaging allows for communication and collaboration across devices through online services provided by Microsoft. Several companies have successfully adopted Microsoft's online services, simplifying communication technologies for employees. Users report being more efficient and productive with familiar email programs accessible from any mobile device, wherever network quality allows.

5. Instant messaging
* Access from mobile devices depends on carrier network quality and availability.

6. * Access from mobile devices depends on carrier network quality and availability.

7. * Access from mobile devices depends on carrier network quality and availability

8. * Access from mobile devices depends on carrier network quality and availability

9. * Access from mobile devices depends on carrier network quality and availability

11. "Coca-Cola Enterprises needed to “With the successful rollout of “User response has been
simplify its communication and Microsoft Online Services to our overwhelmingly positive. Our
collaboration technologies to North American stores, we have employees are thrilled to have a
provide better business value to demonstrated that we can go into modern, familiar email program,
our employees. Microsoft Online the „cloud‟ with confidence.” which makes them more efficient
gave us the technology to do so and productive.”
and exceeded our expectations."
John Key,
Assistant Director of John Shepard Mike Strause
Communication and Collaboration Director, Global IT Infrastructure IT Architect, Global Shared
Technologies, Services, Starbucks Services, Godiva Chocolatier
Coca-Cola Enterprises

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21. © 2011 Microsoft Corporation. All rights reserved. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.