The Sales Cloud is the world's #1 sales application. Learn how to help every sales team sell smarter, sell faster, and sell the way your company wants to sell on Lightning Experience. Watch the session video: http://bit.ly/1MnIBq7

2. ​ Safe harbor statement under the Private Securities Litigation Reform Act of 1995:
​ This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize
or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the
forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any
projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding
strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or
technology developments and customer contracts or use of our services.
​ The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for
our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate
of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with
completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our
ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment,
our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on
potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent
fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important
disclosures are available on the SEC Filings section of the Investor Information section of our Web site.
​ Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and
may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are
currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
Safe Harbor

3. Introducing: the
Lightning
Experience
​ Greg Gsell
​ Director, Sales Cloud Product Marketing
​ @greggsell

5. A Multi-Year Mission to Reimagine CRM
Reimagined the
mobile experience
Reimagined
the Platform
2013 2014
APIs & Components Developer Framework

6. Introducing: Lightning Experience
A Whole New Way to Sell
Sell Faster
Modern experience to maximize rep productivity
from everywhere
Sell Smarter
Analytics and in-line intelligence to close
more deals
Sell the Way You Want
Powered by the #1 cloud platform and ecosystem
to customize to your sales process
NEW

7. Sell Faster with the Redesigned Opportunity Workspace
​ Quickly see best practices and deal
guidance with Sales Path
​ Timeline shows Past Activity and
what is coming up next so you
never miss a details
​ Collaborate with the extended
team using Files and Notes

8. Quickly Update Forecasts and Monitor Alerts
​ Keep deals up to date with drag
and drop functionality
​ Intelligent Alerts identify potential
trouble spots
​ Fully customizable list views with
dynamic charts

9. Drive Productivity with Tasks and Notes
​ Rich Task experience to quickly
track critical action items
​ Take Notes on every record and
share with your entire team
​ Work seamlessly across any device

10. Demonstration

11. Start Every Day Off Right with a Personalized Home Page
​ Track progress toward quota with
an interactive performance chart
​ Assistant shows where to focus:
open tasks, hot leads and potential
opportunity issues
​ Insights provides personal, relevant
news about top accounts and
industries

12. Assistant Helps Prioritize Your Day
Instant notifications of hot leads
Stay on top of important and
overdue tasks
Keep momentum strong with
opportunity updates and
notifications

13. Gain Deeper Insights to Your Top Customers
​ Personal, relevant news articles
about top customers
​ Industry insights give context to
have richer conversations with
customers.

14. Understand Your Business with Customizable Dashboards
​ Drag and drop dashboard
customization
​ Enhanced visuals create appealing
and simple graphics
​ Ultimate flexibility with 4+ column
dashboards - #1 customer request

15. Demonstration

16. Sell the Way You Want with App Cloud
App Builder
Drag and drop
customization
Components
Reusable and easily
customizable
Design System
Build pixel perfect apps
AppExchange
Easy to install partner
apps to meet every
business need

17. ​ Salesforce Consultant
Matthew Morris
@matmorris
www.technologyflows.com

18. Lightning Experience at Dreamforce
LIGHTNING IN KEYNOTES
Sales Cloud Keynote
Moscone South
Thursday, Sept 17 10:30 AM
Also featured in
Salesforce, SMB, Platform and
Admin Keynotes
TRACK SESSIONS
Lightning Roadmap: The All New
Lightning Experience and Platform
Sales Cloud Deep Dive: Lightning
Experience Roadmap
Introduction to Lightning Experience
Lightning Experience Highlights
The Insightful Sales Person:
Intelligence in the Sales Cloud
Learn More About Lightning
Experience: The New CRM You Want
and Love
SALES ZONE in Moscone West 3
PRODUCT SHOWCASE in Expo
to get Hands On with Lightning
TRAILHEAD in Moscone West
the fun easy way to learn Lightning
Where to learn more about the all new Salesforce

19. Thank you