The document discusses the evolution of intranet systems, emphasizing the shift from SharePoint to Office 365 as a primary platform due to its cloud capabilities. It outlines two major trends: the integration of enterprise social layers and Microsoft's shift towards cloud-based solutions, while highlighting various intranet concepts that organizations can adopt based on their complexity and needs. Recommendations for choosing the right intranet system depend on specific organizational requirements and the nature of document management.

1. Intranet systems
beyond
SharePoint
– and the future of SharePoint
2015-02-25 / Copenhagen, Denmark
Perttu Tolvanen, Web & CMS Expert, @perttutolvanen
…in Scandinavia
… and why Office 365 is the
new SharePoint – and also an
alternative (because it is very
different beast).

2. 1. PROJECT
PLANNING
2. CONCEPT
3. REQUIREMENTS
SPECIFICATION
4. TECHNOLOGY
SELECTION
5. COMPETITIVE
BIDDING PROCESS
6. PARTNER
SELECTION
7. PARTICIPATION IN
STEERING GROUPS
8. TRAINING AND
SEMINARS
• Vendor- and technology neutral consultancy
for intranet, extranet and CMS projects
• Helsinki-based, but most clients operate in
Northern Europe, Scandinavia or Russia
• Founded 2012, growing

3. Agenda
North Patrol Oy 20143
Two trending
topics right now
Overview of the
most typical
intranet
concepts
Main
challengers for
SharePoint in
each scenario
1) Enterprise social layer and
2) Microsoft’s cloud ambitions
Remember: The longer the life cycle, the greater the
importance of making a good technology choice! – and
intranets tend to have pretty long life cycles.

4. “The big picture”
North Patrol Oy 2014
HR systems
(Oracle, SAP, etc)
Intranet
News, guidelines,
phonebook, important
documents, search
Phonebook
/ people
profiles
ERP (SAP & others)
(+ other line of
business systems)
CRM
Partner
extranets
WebsitesCustomer
extranets
eCommerce
Custom
apps
Document
management
& project sites
Good intranet concept has to be an integral part of the ”bigger
picture”. And since internal systems have a lot of differences between
companies we will see different intranet concepts in the future also.
Make sure you understand the role
of your intranet before you make
the technology choice!
… and there truly is
different kinds of
intranet concepts!

5. Trend 1: Social layer for the enterprise
Is it something completely different and new? Should I buy it as a
separate system? Is it going to replace email?

6. North Patrol Oy 2014
HR systems
(Oracle, SAP, etc)
Intranet
News, guidelines,
phonebook, important
documents, search
Phonebook
/ people
profiles
ERP (SAP & others)
(+ other line of
business systems)
CRM
Partner
extranets
WebsitesCustomer
extranets
eCommerce
Custom
apps
Document
management
& project sites
~ ”enterprise social layer” ~
Definitely something to think about when it
comes to making the work life of office
workers easier. But still pretty early phase
concept – especially since we already have
email as pretty good notification dashboard.
Prediction: Social feed as a
stand-alone concept will not
become mainstream. However,
it will merge with email clients
– and we’ll get a ”better email”.
All systems will become more
social. We will have
commenting for timesheets,
documents, proposals and
lunch menus!

7. Trend 2: Microsoft and the cloud
What is the biggest intranet vendor doing
right now? What should the buyers
understand from Microsoft’s plans?

8. Future of SharePoint
Document
management Simple, social
intranets
Document-
centric
collaboration
Report
browsing
Simple
custom
applications
Dashboards
for business
teams
Partner
extranets
(document heavy)
Enterprise
social channel
(Newsfeed)
Right now the on-premise
SharePoint 2013 is actually very
good in many things.

9. Future of SharePoint
Document
management
& editing Simple,
social
intranets
Enterprise
social channel
(Yammer)
Document-
centric
collaboration
Report
browsing
Simple
dashboards
for business
teams
Simple
partner
extranets
(document heavy)
Email,
calendar,
Lync, etc.
Document
management Simple, social
intranets
Document-
centric
collaboration
Report
browsing
Simple
custom
applications
Dashboards
for business
teams
Partner
extranets
(document heavy)
Enterprise
social channel
(Newsfeed)
Sadly the on-premise
SharePoint is not getting any
better. It still can deliver, even
for new projects, but don’t
expect it to get any better.
”The next version of SharePoint” is
Office 365, and it is already here.
SharePoint 2015 will just be a fancy
service package.

10. Future of SharePoint
Document
management
& editing Simple,
social
intranets
Enterprise
social channel
(Yammer)
Document-
centric
collaboration
Report
browsing
Simple
dashboards
for business
teams
Simple
partner
extranets
(document heavy)
Email,
calendar,
Lync, etc.
Document
management Simple, social
intranets
Document-
centric
collaboration
Report
browsing
Simple
custom
applications
Dashboards
for business
teams
Partner
extranets
(document heavy)
Enterprise
social channel
(Newsfeed)
Simple custom
applications
Single-sign-on
point for the
enterprise
Office 365 is not something you
should customize or use as a
platform. It wants to become ”the
starting page” for your tools.
The vision of Microsoft has turned
from ”big business portals” to
”light-weight app stores”. This is a
significant strategy change.

11. Future of SharePoint
Document
management
& editing Simple,
social
intranets
Enterprise
social channel
(Yammer)
Document-
centric
collaboration
Report
browsing
Simple
dashboards
for business
teams
Simple
partner
extranets
(document heavy)
Email,
calendar,
Lync, etc.
Document
management Simple, social
intranets
Document-
centric
collaboration
Report
browsing
Simple
custom
applications
Dashboards
for business
teams
Partner
extranets
(document heavy)
Enterprise
social channel
(Newsfeed)
Simple custom
applications
Single-sign-on
point for the
enterprise
Microsoft is competing against Google and
other cloud-only players right now. This is the
battle Microsoft needs to win. That is why all
the focus is in Office 365 right now.

12. Future of SharePoint
News Guidelines
Employee
handbook
Business
reports
Book a
negotiation
room
?
Moving into Office 365 will require a major
intranet concept redesign for most
organisations – especially for bigger ones. And
many won’t do the leap…
Currently Microsoft is doing a lot of connections to other systems, e.g.
Dropbox, Box. If that continues, it might be very good news for ’SharePoint
alternatives’ – and it would make it easier to build your intranet using other
systems. Also it might make it easier for using other document
management systems. But we’ll see…

13. Typical intranet concepts and systems
Is everyone going to the cloud? What if my
plans are not the same as Microsoft’s? Are
there other concepts than ”SharePoint
concepts”?

14. Most typical concepts and systems
1) Social
publishing
- Traditional intranets (1.0) with social features
- Document management and teamwork is
mostly done using other tools and intranet is
mainly seen as a communication tool
- Added complexity from multilanguage
management or having complex organizational
structure and/or shared operations in different
countries
2) Complex
social
publishing
3)
Management
portal
concept
- Intranet is also a place to view business reports
collected from different systems
- Employees can have limited access to different
3rd party systems through intranet
4) Social
publishing &
teamwork
5) Social
publishing &
teamwork &
document
management
- Intranet is also the place for teams to discuss
projects and share information.
- Profile pages are seen as ”employee’s
dashboard” and a place to start their work
- Document management is seen as key feature.
- Besides managing important documents the
intranet should be the main place for reviewing,
editing and sharing project documents.

15. Recommendations
North Patrol Oy15
1. If your intranet concept is fairly traditional you have a lot of good options.
2. If you need good multilanguage management you should probably choose a tool like
EPiServer or any good web content management system since SharePoint/O365 doesn’t
work very well for complex multilanguage/region scenarios.
3. The more complex your organization is, and the more targeted/profiled/personalized
features you want, the less you probably benefit from SharePoint. Web content
management systems and many portal tools are often better for truly complex scenarios.
4. And remember: document management doesn’t have to be a part of intranet!
5. If you want document management and a unified search, then SharePoint is the top choice.
– The hard choice right now is whether to go Office 365 or stay with on-premise SharePoint. If you go
on-premise, just remember that Microsoft is not going to care about you very much for the next five
years or so – and SharePoint 2015 (on-premise) will most likely be just a fancy service package.
… and whatever you choose, remember to adapt your
concept to take advantage of the capabilities of the
chosen platform.
For simpler intranet scenarios Office 365 and many productized
intranet packages on top of O365 are actually very good. For
more complex scenarios you should be looking at alternatives.
O365 is not going to support that kind of complexity very soon.
Especially really big corporations will
be evaluating WCM tools and portals
much more closely for intranet
purposes in the near future…

16. North Patrol Oy 201516
Thank you.
- Twitter: @perttutolvanen and @NorthPatrol
- Additional questions and comments:
perttu.tolvanen@northpatrol.com
- http://www.northpatrol.com

17. 1. PROJECT
PLANNING
2. CONCEPT
3. REQUIREMENTS
SPECIFICATION
4. TECHNOLOGY
SELECTION
5. COMPETITIVE
BIDDING PROCESS
6. PARTNER
SELECTION
7. PARTICIPATION IN
STEERING GROUPS
8. TRAINING AND
SEMINARS
• Vendor- and technology neutral consultancy
for intranet, extranet and CMS projects
• Most clients are big organisations
headquartered in Finland or Sweden.
• Contact: perttu.tolvanen@northpatrol.com