Intranet Pattern Languages

pattern languages getting fluent in social software

pattern languages Promenades Playgrounds Common areas Private spaces Boundaries Pathways Neighborhoods Housing Shopping Industrial

pattern languages Front lawn Front porch Entryway Kitchen Living room Family room Bedrooms Home office Basement

intimacy gradients: intranet Revenue Generation Sales Corporate Communications Technology & Innovation Customer Connection Innovation Sensory Analytical Flavor University Customer Portals Sales Admin Branding Sales Team

monologue: web 1.0 sender message receiver

dialogue: web 2.0 participant conversation participant

transition requires will ,[object Object],[object Object],[object Object],[object Object]

transition requires skill ,[object Object],[object Object],[object Object]

old school, centralized command and control leader team member team member team member team member ,[object Object],[object Object],[object Object]

consultative decision making leader team member team member team member team member

group consultative leader team member team member team member team member         

communication patterns ,[object Object],[object Object],[object Object],[object Object],[object Object],many-to-many ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],one-to-many ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],one-to-one asynchronous synchronous (live)

social content authoring ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

blog patterns NEWS Text link text Text link text Text link text Text link text BLOG Text link text Text link text Text link text Text link text BLOG Text link text Text link text Text link text Text link text NEWS Text link text Text link text Text link text Text link text Post Title Article text text link , text quote, text, text, link , text link , text. Rate:  Comment(s): 3 Bookmark this: Delicious, Digg Tag, tag, tag 3/01/2009 Post Title Article text, text link , text text text, text, link quote, link , text. Rate:  Comment(s): 3 Bookmark this: Delicious, Digg Tag, tag, tag 2/25/2009 Post Title Article text, text, link , quote, text, text, text, link , text, link , text. Rate:  Comment(s): 3 Bookmark this: Delicious, Digg Tag, tag, tag 2/19/2009 Website Website BLOG Text link text Text link text Text link text Text link text BLOG Text link text Text link text Text link text Text link text

micro-blogs 140 Characters: life feed, life stream, activity stream, mini-journal Facebook is our real social graph , real family, friends, college mates co-workers, teachers, colleagues, fellow church mates, fellow parents, friends suggested or referred by real friends. Twitter is your public social graph. Everything is open, anyone can follow you and there is lot of chatter anytime you tune in. Asymmetrical following and being followed. @name, #topic,

once upon a time Can anybody hear me?

email collaboration send receive save view send edit send receive save view send edit ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],If you send an e-mail containing a 1MB attachment to 5 people, it can actually turn into 24MB+ of storage needs for our enterprise.

strong ties you 1st 1st 1st 1st 1st 1st 1st 1st 1st 1st 1st 1st 1st 1st 1st

strong + weak ties you 1st 1st 1st 1st 1st 1st 1st 1st 1st 1st 1st 1st 1st 1st 1st 2nd 2nd 2nd 2nd 2nd 2nd 2nd 2nd 2nd 2nd 2nd 2nd 2nd 2nd 2nd 2nd 2nd 2nd 2nd 2nd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd 3rd

private islands of knowledge: strong & weak ties

wiki collaboration view edit, save WIKI view view view ,[object Object],[object Object],[object Object],[object Object],[object Object],edit, save edit, save edit, save Wiki’s in plain english

wiki pattern: communication “commons” Grain BUG Space Market Insights Space Conf. BUG Space Customer Service Space Corp Comm Space Corp Services Space Finance Space Rev Gen Space Tech Innov Space Beverage BUG Space HR Space Order Fulfill Space IT Space Sales Service Space Oper-ations Space Product-ion Space Emerging BUG Space Sample Services Space

vertical and horizontal knowledge sharing

listening and building knowledge bases ,[object Object],News and Information Flow Assign a person or team with listening, filtering, and aggregating content

customer portals - embracing ,[object Object],[object Object],[object Object],[object Object],[object Object]

collaboration: innovation, purchasing, partnerships Year 3 Phase 3 Year 2 Phase 2 Year 1 Phase 1

collaborative platforms FONApedia 2x4? ARC? BUGs? NAD? IFT? QMM? CRT? HLT?

unleashing productivity through social software Your Name And contact info ,[object Object],[object Object],[object Object],[object Object]

What gets in our way? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

web 2.0: millions interacting seamlessly

how could this help us internally? ,[object Object],You and your team get to decide

pattern glossary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Intranet Pattern Languages

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Intranet Pattern Languages