This document discusses intranets and extranets. An intranet is a private network that securely shares information within an organization using internet protocols. Key advantages include reduced paperwork, increased productivity and cost effectiveness. Disadvantages can include inappropriate information posting and increased training and security costs. Extranets allow controlled sharing of information with authorized external users like suppliers and customers, improving communication and customer service but requiring technical support. The document recommends using security measures like encryption, firewalls and VPNs when implementing intranets and extranets.