This document discusses different types of interviews and strategies for planning effective interviews. It covers four main types of interviews: employment interviews to determine job suitability; performance reviews to provide feedback and set goals; counseling interviews to address personal or employment issues; and disciplinary interviews to address problems. When planning an interview, one should state the purpose, research the other party, decide the structure and question approach, plan the setting, and anticipate issues. The document also discusses direct, indirect, and combination interview approaches as well as ethics for both interviewers and respondents.

1. INTERVIEWING FOR INFORMATION AND EMPLOYMENT.

2. REMEMBER……. CHANCE FAVORS ONLY THE MIND THAT IS PREPARED. “ I KEEP SIX HONEST SERVING MEN,THEY TAUGHT ME ALL I KNOW. THEIR NAMES ARE: WHAT AND WHY WHEN AND HOW WHERE AND WHO. RUDYARD KIPLING.

3. DEF: INTERVIEW An interview is a goal oriented interpersonal communication between an interviewer and a respondent. According to websters dictionary: Interview is a dynamic communication context with a purpose or goal.

4. Types of interviews. 1.Employment interviews:These provide general information to potential applicants before a job actually exists.ultimately it seeks to determine whether a particular applicant is suitable for the job. 2.Performance appraisal interviews: These provide job related feedback to employees.Areas of improvement are identified and new goals are set.

5. 3.Counseling interviews:These provide guidance and assistance to employees. They sometimes involve very personal and emotional issues such as family problems,drinking….. 4.Disciplinary interviews:They become necessary when there are disruptive problems that must be curtailed. ie:chronic absenteeism,insubordination.

6. Persuasive interviews: They primarily seek to induce somebody to adopt a new idea,product or service generally associated with selling.

7. PLANNING THE INTERVIEW There are 6 strategies in planning a interview: 1.State the purpose. 2.Get information about the other party. 3.Decide the structure (directive or non-directive). 4.Consider the possible questions(closed ended or open ended.) 5. Plan the physical setting. 6.Anticipate problems.

8. WHAT ARE INTERVIEW APPROACHES???? 1. DIRECT APPROACH: An approach in which the interviewer determines the purpose of the interview and exerts control over the types of questions and the pace of the interview. 2. INDIRECT APPROACH: An approach in which an interviewer shares control of the pace,content and focus of the interview with the respondent. 3.COMBINATION APPROACH: A mixture of indirect and direct approaches when freedom of expression is called for but pertinent facts and information are needed.

9. THE ETHICS OF INTERVIEWING. Guidelines for the interviewer: 1.Don’t make unrealistic promises. 2.Don’t reveal confidential information. 3.Don’t ask illegal questions. 4. Don’t be controlling. 5.Don’t be overfriendly.

10. Guidelines for the respondent: 1.Don’t be dishonest. 2.Don’t waste the interviewer’s time.