An interview is a pre-arranged face-to-face conversation between two parties where there is two-way information exchange. There are various types of interviews including informational, exploratory, employment, performance appraisal, counseling, grievance, correction, sales, and exit interviews. Key skills observed in interviews include questioning, listening, evaluating, and controlling. Preparation, appearance, etiquette during the interview, and following up after are important for job interviews.

1. INTERVIEW

2. What is an interview?A pre-arranged face-to-face conversation between two people

3. Constant two-way information that must take place between the partiesParties involved:

6. 1234FOUR KEY SKILLS TO BE OBSERVED

7. TYPES OFINTERVIEW

8. INFORMATIONAL / FACT-FINDINGUsually done in looking for new knowledge or informationExample of which is a survey interview during Census activities

9. DISCUSSION / EXPLORATORYUsed to clarify things not yet fully understood in an informational interviewExample is a police interview during crime investigations or a lawyer questioning during a court hearing

10. EMPLOYMENTDone in applying for a job

11. PERFORMANCE APPRAISALUsed to evaluate performance of employeesExample is the teacher evaluation in schools

12. COUNSELING INTERVIEWUsed as a way of learning issues concerned problems of individualsExample is guidance and counseling interviews done in schools

13. GRIEVANCEUsed in companies or organizations having problems or issues within peopleServes as a way of solving miscommunication or misunderstandings of people

14. CORRECTIONUsed in checking errors after an evaluation

15. SALESUsed in selling products or servicesRequires much persuasion to be successful

16. EXITUsed to clear things up before an individual leaves the jobDone in order to save the employee from leaving the company or save the company from misunderstanding of rules

17. PHASES IN THE ORGANIZATION OF A FACT-FINDING INTERVIEW

18. FUNCTIONS OF AN EMPLOYMENT-SELECTION INTERVIEWTo secure from the applicant facts about his experience and qualifications on which selection and placement will be basedTo provide the applicant with information about the position and the company To establish goodwill

19. INTERVIEW TECHNIQUESQuestioningListening and observingEvaluatingcontrolling

20. INTERVIEW STYLESPatterned interviewIndirect interview

21. JOB INTERVIEW TIPS

22. Preparation:Learn about the organization.Have a specific job or jobs in mind.Review your qualifications for the job.Be ready to briefly describe your experience, showing how it relates it the job.Be ready to answer broad questions, such as "Why should I hire you?" "Why do you want this job?" "What are your strengths and weaknesses?"Practice an interview with a friend or relative.

23. Personal appearance:Be well groomed.Dress appropriately.Do not chew gum or smoke.

24. The interview:Be early.Learn the name of your interviewer and greet him or her with a firm handshake.Use good manners with everyone you meet.Relax and answer each question concisely.Use proper English—avoid slang.Be cooperative and enthusiastic.

25. The interview:Use body language to show interest—use eye contact and don’t slouch.Ask questions about the position and the organization, but avoid questions whose answers can easily be found on the company Web site.Also avoid asking questions about salary and benefits unless a job offer is made.Thank the interviewer when you leave and shake hands.Send a short thank you note following the interview.

26. Information to bring to an interview:Social Security card.Government-issued identification (driver’s license).Resume or application. Although not all employers require a resume, you should be able to furnish the interviewer information about your education, training, and previous employment.References. Employers typically require three references. Get permission before using anyone as a reference. Make sure that they will give you a good reference. Try to avoid using relatives as references.Transcripts. Employers may require an official copy of transcripts to verify grades, coursework, dates of attendance, and highest grade completed or degree awarded.

27. Thank you!