This document discusses enterprise design and provides an overview of key topics. It notes that by 2018, 40% of enterprise architects will focus on design-driven architecture and that design thinking puts the customer at the center. It introduces concepts like innovation, transformation, developing solutions, and uncovering opportunities. An enterprise design framework, stack, and starter kit are presented. Certification courses in enterprise design are also mentioned.
Microsoft Ignite 2016 #THR1044. Session sharing initial results of the Measuring Collaboration Success community initiative, with this presentation focusing on the failure of organizations to properly define collaboration, which impacts their ability to then monitor and measure whether or not it has been successful.
Is your team on the same page when it comes to design strategy? Is there a greater alignment with what your design team wants to achieve with the business it represents? In this presentation “Helping teams paddle in the same direction through Design Strategy”, I talked about some key questions you should ask your team to help you challenge the notion of being aligned on a proper design direction.
Lightning talk presented at MERL Tech 2018.
Often we think of dashboards as interactive reports instead of being digital products.
By rethinking our criteria of success for launching a new dashboard and borrowing from UX design, we can think more meaningfully about how we build dashboards stakeholders actually want to use.
Microsoft Ignite 2016 #THR1044. Session sharing initial results of the Measuring Collaboration Success community initiative, with this presentation focusing on the failure of organizations to properly define collaboration, which impacts their ability to then monitor and measure whether or not it has been successful.
Is your team on the same page when it comes to design strategy? Is there a greater alignment with what your design team wants to achieve with the business it represents? In this presentation “Helping teams paddle in the same direction through Design Strategy”, I talked about some key questions you should ask your team to help you challenge the notion of being aligned on a proper design direction.
Lightning talk presented at MERL Tech 2018.
Often we think of dashboards as interactive reports instead of being digital products.
By rethinking our criteria of success for launching a new dashboard and borrowing from UX design, we can think more meaningfully about how we build dashboards stakeholders actually want to use.
Anders Vergaderen Uiteenzetting RealDolmenBirgit Roels
The connected company: 66% van de CIOs zien efficiënte samenwerking als essentieel voor waarde creatie. Bovendien zijn het merendeel van de taken van kenniswerkers dermate complex geworden dat samenwerking tussen verschillende disciplines binnen een bedrijf en over bedrijven heen noodzakelijk is. RealDolmen licht in deze presentatie toe hoe technologie samenwerking kan ondersteunen en wat de valkuilen en best practices zijn bij de implementatie van samenwerkingsplatformen.
From dark patterns and data breaches to social media hatemongering and live-streamed terror, the digital experiences and interactions we help create as designers are increasingly hijacked and used in wicked ways we never intended—or could even imagine. But as designers, are we really absolved from responsibility? Are we truly innocent in these outcomes?
Building on their research and POV work at the intersection of activism and technology and compassionate design, Theresa Stewart and Antonio García present evidence from today’s headlines (and history) as a case for establishing a new design dogma and greater demand for self-reflection, resolve and responsibility by designers.
@atheresastewart
https://www.wearecolored.co/
@a_m_garcia
https://amgarcia.com
In this portfolio you will find a broad range of design work I have completed over the last several years. The work shown includes personal sketches, design management diagrams, strategy work, graphic design, and architecture work.
Markovate is a Toronto based digital product and mobile app development company that aims to offer future ready, robust, and scalable mobile products to high growth companies and start ups that strive to make a difference in this era of digital transformation. We are obsessed with delivering seamless mobile experiences across multiple platforms, devices, and OS versions.
PDF, audio, and voiceover are now available on designintechreport.wordpress.com
Today’s most beloved technology products and services balance design and engineering in a way that perfectly blends form and function. Businesses started by designers have created billions of dollars of value, are raising billions in capital, and VC firms increasingly see the importance of design. The third annual Design in Tech Report examines how design trends are revolutionizing the entrepreneurial and corporate ecosystems in tech. This report covers related M&A activity, new patterns in creativity × business, and the rise of computational design.
Fail fast and learn quickly: managing digital innovation | The innovative or...CharityComms
Dan Sutch, director, CAST
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Use Collaboration to Solve Your Biggest ChallengesApttus
If you’re working with your team effectively, you can overcome any challenge, whether it is a business problem or one of the world’s great issues. This session will reveal tools and techniques that can make any team of any size more effective. With collaboration, you’ll climb higher, go farther, and achieve more than you ever thought possible.
Including the User: How insights drive business #pswud2017Jeremy Johnson
Design is inclusive by nature. The ability to understand people, their needs, and emotions throughout a journey is what User Experience Designers excel at! That said, many organizations still need that nudge to really get out build true empathy for the people they’re building tools, systems, and apps for. This talk will help you ramp up with modern best practices in insights gathering, while helping you build the case to invest in user understanding through showcasing the value to both your business and your brand.
SpigitEngage - The latest release of our Enterprise Innovation PlatformMilind Pansare
On October 23, 2013, Charles and I presented the newest release of SpigitEngage (Fall 2013) on a Spigit Cafe webinar. This webinar introduced Enterprise Innovation Management solutions, then did a deep dive into Spigit with a Demo ( the demo was a major portion of the webinar, no slides for that though). There are also a few slides here that talk about Mindjet and our product portfolio post-merger with Spigit.
This presentation is targeted to architecture professionals in the design industry. The presentation is divided into four parts. The first part describes the factors at play in the future of work in architecture. The second part outlines trends in the design process for architectural offices. The third, discusses the ways where human capital investment is needed based on both trend and factors in play for the industry in the future. Lastly, a positive outlook for the future of work in the sector is outlined.
In this talk I give an overview of the elements of User Experience Design, and more importantly, why you should care about it. The goal is to provide some baseline knowledge of the user-centered design process to equip anyone to take those skills back to their desks and start applying it immediately. I discuss user experience research, content strategy, interaction design, and visual design, and how those elements work together to build great experiences.
Enterprises are behind many of the systems that run human life on our planet: government, healthcare, finance, big tech, you name it. Can we design them to be more useful for people, and more successful in creating a positive impact?
In this webinar, Milan will introduce you to Enterprise Design, an emerging practice aiming to do just that. It requires going beyond the typical scope of design for better products or services, and instead focusing on the enterprise itself as both the environment to reshape and our material to design with. Milan will take you the core ideas of Enterprise Design: an approach for connecting customer-centred product and service development with the architectural changes required to deliver. Combining ingredients of Architectural and Design Thinking with applied Systems Design, Enterprise Design provides a holistic and systemic approach to help you deal with the challenges of innovation and transformation at enterprise scale.
Anders Vergaderen Uiteenzetting RealDolmenBirgit Roels
The connected company: 66% van de CIOs zien efficiënte samenwerking als essentieel voor waarde creatie. Bovendien zijn het merendeel van de taken van kenniswerkers dermate complex geworden dat samenwerking tussen verschillende disciplines binnen een bedrijf en over bedrijven heen noodzakelijk is. RealDolmen licht in deze presentatie toe hoe technologie samenwerking kan ondersteunen en wat de valkuilen en best practices zijn bij de implementatie van samenwerkingsplatformen.
From dark patterns and data breaches to social media hatemongering and live-streamed terror, the digital experiences and interactions we help create as designers are increasingly hijacked and used in wicked ways we never intended—or could even imagine. But as designers, are we really absolved from responsibility? Are we truly innocent in these outcomes?
Building on their research and POV work at the intersection of activism and technology and compassionate design, Theresa Stewart and Antonio García present evidence from today’s headlines (and history) as a case for establishing a new design dogma and greater demand for self-reflection, resolve and responsibility by designers.
@atheresastewart
https://www.wearecolored.co/
@a_m_garcia
https://amgarcia.com
In this portfolio you will find a broad range of design work I have completed over the last several years. The work shown includes personal sketches, design management diagrams, strategy work, graphic design, and architecture work.
Markovate is a Toronto based digital product and mobile app development company that aims to offer future ready, robust, and scalable mobile products to high growth companies and start ups that strive to make a difference in this era of digital transformation. We are obsessed with delivering seamless mobile experiences across multiple platforms, devices, and OS versions.
PDF, audio, and voiceover are now available on designintechreport.wordpress.com
Today’s most beloved technology products and services balance design and engineering in a way that perfectly blends form and function. Businesses started by designers have created billions of dollars of value, are raising billions in capital, and VC firms increasingly see the importance of design. The third annual Design in Tech Report examines how design trends are revolutionizing the entrepreneurial and corporate ecosystems in tech. This report covers related M&A activity, new patterns in creativity × business, and the rise of computational design.
Fail fast and learn quickly: managing digital innovation | The innovative or...CharityComms
Dan Sutch, director, CAST
Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
Use Collaboration to Solve Your Biggest ChallengesApttus
If you’re working with your team effectively, you can overcome any challenge, whether it is a business problem or one of the world’s great issues. This session will reveal tools and techniques that can make any team of any size more effective. With collaboration, you’ll climb higher, go farther, and achieve more than you ever thought possible.
Including the User: How insights drive business #pswud2017Jeremy Johnson
Design is inclusive by nature. The ability to understand people, their needs, and emotions throughout a journey is what User Experience Designers excel at! That said, many organizations still need that nudge to really get out build true empathy for the people they’re building tools, systems, and apps for. This talk will help you ramp up with modern best practices in insights gathering, while helping you build the case to invest in user understanding through showcasing the value to both your business and your brand.
SpigitEngage - The latest release of our Enterprise Innovation PlatformMilind Pansare
On October 23, 2013, Charles and I presented the newest release of SpigitEngage (Fall 2013) on a Spigit Cafe webinar. This webinar introduced Enterprise Innovation Management solutions, then did a deep dive into Spigit with a Demo ( the demo was a major portion of the webinar, no slides for that though). There are also a few slides here that talk about Mindjet and our product portfolio post-merger with Spigit.
This presentation is targeted to architecture professionals in the design industry. The presentation is divided into four parts. The first part describes the factors at play in the future of work in architecture. The second part outlines trends in the design process for architectural offices. The third, discusses the ways where human capital investment is needed based on both trend and factors in play for the industry in the future. Lastly, a positive outlook for the future of work in the sector is outlined.
In this talk I give an overview of the elements of User Experience Design, and more importantly, why you should care about it. The goal is to provide some baseline knowledge of the user-centered design process to equip anyone to take those skills back to their desks and start applying it immediately. I discuss user experience research, content strategy, interaction design, and visual design, and how those elements work together to build great experiences.
Enterprises are behind many of the systems that run human life on our planet: government, healthcare, finance, big tech, you name it. Can we design them to be more useful for people, and more successful in creating a positive impact?
In this webinar, Milan will introduce you to Enterprise Design, an emerging practice aiming to do just that. It requires going beyond the typical scope of design for better products or services, and instead focusing on the enterprise itself as both the environment to reshape and our material to design with. Milan will take you the core ideas of Enterprise Design: an approach for connecting customer-centred product and service development with the architectural changes required to deliver. Combining ingredients of Architectural and Design Thinking with applied Systems Design, Enterprise Design provides a holistic and systemic approach to help you deal with the challenges of innovation and transformation at enterprise scale.
Updated for the Vista UX/UI Summit in Dallas, TX
You can view a video of this presentation here: https://www.youtube.com/watch?v=NfASJamxjy4
User Experience has a direct impact on your bottom line, and it’s about time we start telling execs in their own language. I’m sure many of you spend a good amount of time evangelizing what it is that you do, and the value it adds. Over the past 15 years I’ve introduced User Experience to everyone from CEOs to developers — using storytelling, metrics, and case studies you can prove without a doubt the value that you bring.
In this talk I’ll explain what metrics to track, how to position your work, and stories where User Experience directly effected the bottom line.
Connecting Salesforce.com & Office 365 using Microsoft Flow & PowerAppsJared Matfess
What do Salesforce.com & Office 365 have in common? A lot! And now leveraging technologies such as Microsoft PowerApps & Flow, you can build some very interesting business solutions. Learn how to extend your sales operations beyond CRM and empower Information Workers both at their desks and in the field!
Similar to Intersection18 Welcome Talk - Scaling Ambitious Endeavours - Milan Guenther (20)
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Presented at Intersection18 Conference - intersectionconf.com
Iain Barker
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Karina Smith
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We co-designed a capability building framework that contextualises human-centred design specifically within government, acknowledging the nuance of operations and integrating with existing processes. We engaged with staff in a diversity of roles and levels across government agencies to create a shared understanding of the environment in which services are created and delivered including people involved and existing processes. Together we identified the factors that contribute to the successful adoption of design, and the constraints and challenges unique to the government context.
This approach to embedding a human-centred design mindset and practices was piloted on a series of live projects with design problems that involved customer service centres, culture change, physical and digital service experiences, from research through to prototyping and testing of concepts.
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What is the Masterclass about?
Innovation work is hard. Given the the pace of change in business, the complexity of company environments, and the diversity of teams, we need new ways of working. In this masterclass, designers will become familiar with two well-proven tools that enrich their design repertoire. Deeply rooted in human-centred design, these tools increase agency and allow everybody to be an active contributor to the innovation process. Its inclusive, non-competitive nature makes it a perfect fit for every team that wants to level up their innovation game.
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In this session Sasha will:
• Discuss how self-management enables a highly scalable and agile enterprise
• Learn the essence of end to end value process management as can be applied in any organization
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Intersection18: From Wireframing Applications to Designing Organizations - Ro...Intersection Conference
Many, if not all, enterprise organizations are in a digital and agile transformation. Transformations that should lead to better digital services and faster delivery of customer value and therefore offer ample opportunity to design excellent customer experiences.
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In the first part of his presentation Rob will explain how the digital transformation triggered internal design activities and how an organization can be made customer centric and design friendly by “hacking” the agile transformation. In the second part Rob will introduce a new transformation enterprises should be in if they want to remain relevant in the future: the experience transformation.
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Presented at Intersection18 Conference - intersectionconf.com
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• Have clear boundaries, clear interactions with other business modules, and clear internal requirements
• May be utilized in multiple business processes of multiple lines of business
• May be out-sourced, in-sourced, or consolidated as internal/external business services
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• Can be independently developed with agile IT methods (by designing the above modules to enable appropriate componentization for, say, SCRUM backlogs prioritizing/planning)
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Transforming Brand Perception and Boosting Profitabilityaaryangarg12
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5. Enterprise Architecture
Gartner: by 2018, 40% of enterprise architects will focus on
design-driven architecture.
“Design Thinking is about putting the customer at the center,
designing a solution for them and then linking the solution to
traditional architect pieces.”
Marcus Blosch, VP Research
Smarter with Gartner: The Evolution of Enterprise Architecture. March 23, 2017
http://www.gartner.com/smarterwithgartner/the-evolution-of-enterprise-architecture
7. Design
“Hunger. Climate change. Poverty. Income inequality. Illiteracy.
Bigotry. Discrimination. Environmental degradation.
The list goes on.
Guess what: Design hasn’t fixed any of it. Not even slightest bit.”
Jesse Weaver
Design won’t save the world
https://medium.com/s/story/design-is-not-going-to-save-the-world-8985870471a5
9. Enterprises
Shouldn’t we hold them then accountable to a higher standard
than just to do the minimum of what the law says?
Daniel Ek, Spotify CEO
Fast Company Interview
http://f-st.co/Umqt2gM
10. Enterprise Design
Design is the rendering of intent.
Jared Spool
An enterprise is an ambitious
endeavour.
Len Fehskens
15. Enterprises need to be excellent at Design.
Innovation
creating and adopting
something new
Transformation
changing what exists
Developing
Solutions
Uncovering
Opportunities
Michael L. Tushman:
The Ambidextrous Organization
HBR 2004
Roberto Verganti:
Design Driven Innovation
HBR 2009
16. Enterprise Design is a way to work with enterprises as systems.
Big Small
Integrated
Local
System-wide
Incremental
Disruptive
Isolated
Innovation
SolutionsOpportunities
Transformation
22. Sprint
Focus on questions Focus on answers
Visionary Engagement Sprint
to onboard people and drive collaboration
Strategy Sprint
to align on a vision and develop a roadmap
Applied Experimentation Sprint
to generate and validate options
Realization Sprint
to operationalize and make it happen
23. System
Anatomy
Systems of Intelligence
Tracing Dynamics in Journeys and
Segments, using Data and Insights
Big Picture
Systems of Engagement
Sharing of Ideas and Culture,
Establishing Social Relationships
Frames
Systems of Reference
Governing Knowledge on People,
Transactions, Records and Rules
Design Space
Systems of Design
Defining Patterns for Processes,
Self-Organization and Algorithms
Rendering
Systems of Delivery
Generating Products, Artifacts, Spaces
and Digital Assets
25. Enterprise Design
Certifying Courses
Level 1: Certified
Enterprise Design Sprint Master:
2 day course and Sprint practice mentoring
Up next in Stockholm, October 10-11 2018
Bonus: Learn The Milky Way Enterprise Model
Level 2: Certified
Enterprise Design Practitioner:
6 week blended learning course, starting
in early 2019
Level 3: Certified Advanced
Enterprise Design Practitioner
6 week blended learning course,
starting in Fall 2019
26. Certified Enterprise Design Sprint Master
Stockholm, October 10-11 2018
http://www.irm.se/the-milky-enterprise-design-way/
27. 27Proprietary - All rights reserved 2018
Open Innovation Launchpad
Helping startups and corporates launch effective collaborations.