Dimerco Express is a freight forwarding company established in 1971 with operations in 17 countries. It established operations in India in 2012 and is recognized as a top freight forwarder at Chennai Airport. It offers freight forwarding, customs clearance, warehousing and fourth party logistics services. It has operations in major Indian cities and transports a variety of goods via air and sea freight, with standard operating procedures for import and export shipments. The company performs a SWOT analysis and identifies opportunities in smartphone logistics and expanding to new locations, while weaknesses include a lack of capabilities in warehousing and compliance and weakness in some local operations. Site visits showed import/export warehouses and procedures for unloading, stacking and sealing cargo.

1. FREIGHT FORWARDING,
CUSTOM CLEARANCE &
FOURTH PARTY LOGISTICS
AT DIMERCO EXPRESS(INDIA)
PVT. LTD
Khushboo Shah

2. About the Company
 Dimerco Express group established in 1971 in
Taiwan
 Operates in 140 business location over 17
countries
 Established operations in Indian Market in Quarter
4 of 2012
 recognized by Airports Authority of India (AAI) as
within top 5 Freight forwarder for Inbound volume
at Chennai Airport by Feb 2016
 Expertise in managing freight movement for
Mobile handsets, Electronic, Semiconductor and
Telecom products

3.  EXIM cargo movement
 Inter-country trade
 Freight movement
 Warehousing: bonded and non bonded.
 Logistics Consulting
 Freight forwarding
 Custom brokerage and clearance
 Fourth party logistics
Basket of Products and
Services Offered

4.  BANGALORE (HQ)
 CHENNAI
 NEW DELHI
 MUMBAI
 AHEMDABAD
 HYDERABAD
Service Operations in India
Air Freight
 Standard , Fast and Express Air services
 Customised Routing for special requirement
 Daily Departures to worldwide Destinations
 Compliances for Security and Safety measures
 Arrange Full and part Charter
 DG cargo Handling
 Buyers Consolidation, Hanging Garments (GOH)
Major operating Locations

5. Sea Freight
 FCL, LCL door to door , Port to port Services
 Solution Routing with best cost
 Scheduled Departures to worldwide Destinations
 Compliances for Security and Safety measures
 Arrange Full and part Charter
 Special Equipment – DG, OT , Temp, Break bulk
 Buyers Consolidation
Cargo Insurance
 Best Premium Rates
 Comprehensive Coverage
 Extendable limits than available

6. Basic Incoterms
Named Place of
Delivery
Named Place of
Destination
Named Port of
Shipment
Rules for any
mode of transport
1. EXW
2. FCA
1. CPT
2. CIP
3. DAT
1. DAP
2. DDF
Rule of sea &
inland waterway
transport
1. CFR
2. CIF
1. FAS
2. FOB
Eliminated
Incoterms
1. DAF
2. DEQ
1. DDU

7. Air Freight :
1.Air Export
Checking
Customer and
Company code
Generating HAWB Generating MAWB
Preview of HAWB
and MAWB
Uploading the
Export Documents
for Import station.
Updating the flight
information
Sending the emanifest to
destination station after
filling in all the shipment
details in HAWB and
MAWB
Sending Prealert Billing Closing Lot
Standard Operating Procedure

8. Master Airway Bill

9. 2. Air Import
Generating
MAWB/HAWB
manually/eManifest
Sending Arrival
notice to CNEE
through Value+
Updating the ATA,
POD ,
Delivery/Pick up
information
Billing Invoice
Closing Lot
Standard Operating Procedure

10. Ocean Freight:
1. Ocean Export
Generating
HB/L
number
a. New HB/L
b.HB/L
SearchSO
container
detail fill up
Creating
HB/L draft
Generate
Lot number
Create MB/L
draft
Posting
sales and
costs
a.
Generating
Invoice
b. Cost
Issue HB/L
Pre-alert
Closing Lot
Standard Operating Procedure

11. 2. Ocean Import
1. • Searching for the eManifested Job
2. • Generation of Lot#
3. • Information to cross check
4. • Sending arrival notice and checking miles stone
5. • Billing
6. • POD updating
7. • Checking Profitability
8. • Closing the job
Standard Operating Procedure

12. Comparative Analysis
Parameters Air Freight Ocean Freight
Cost  
Weight  
Network Coverage  
Diversities of commodities  
IT Systems (Control &
tracking)
 
Lead Time  
Damage to goods  
High Medium Low
  

13. Freight Movement
1.Import Freight Movement Module
Arrival
Relocation
Customs Clearance
Customs Approval
Delivery
Standard Operating Procedure

14. Pickup
Transportation
& Relocation
Customs
Clearance
Customs
Approval
Loading &
Departure
2. Export Freight Movement
Module
Standard Operating Procedure

15. Filling 'Bill of Entry' via EDI/ Manually
filling documents
Processing 'Bill of Entry' by Custom
Officals. Appraisal and Assessment
Payment of duties assessed as per tariff
Cargo examination in line with
appraised documents
Customs 'Out of charge' . Customs
cargo cleared & ready for delivery
Custom Brokerage and
Clearance
Standard Operating Procedure

16. SWOT Analysis
Strength (Internal)
 Can address value added services including
FTZ warehousing
 Has capability to perform full function in MAA,
BLR and DEL
 For freight market we have good partnerships
locally that can sustain and grow new
business

17. Weakness (Internal)
 Not fully competent in opportunities for
Brokerage & Compliance, Warehousing
business. No internal Capacity to Support end
mile logistics
 Weak in ops in BOM due to outsourcing to
partner. meekly represented in other growing
locations like AMD, HYD.
 Scaling up to urgent requirement of manpower
is a weakness due to non availability of skill
and trust.

18. Opportunities (External)
 Great Opportunity to increase volume and
business in Smartphone vertical targeting local
India business in this segment.
 Make in India concept
 Expanding our new offices to BOM,AMD and
HYD to meet the requirement of the growing
market

19. Threat (External)
 Other MNC already occupy space and
competitive in all segments.
 Lack of manpower and trust
 Established players have a strong foreground

20. Unbroken Seal by the
Unloading
Cargo
Stacking
Cargo
Site Visit to ICD BLR and CWC

21. Warehouse of Imports and
Exports
Seized cargo shipment
Site Visit to ICD BLR and CWC

22. Import godown
Export godown
Site Visit to ICD BLR and CWC