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Intenrational logistics advisory

This document provides an overview of supply chain logistics advisory services. It includes: 1) A description of the services offered, including planning, execution, monitoring, advisory support, and vendor management. 2) Case studies showing typical client challenges addressed like high freight costs and optimization of international shipping. 3) Examples of savings achieved for clients in various industries such as pharmaceuticals, chemicals, and fertilizers ranging from 4-25% of targeted logistics expenses.

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The better the question. The better the answer. The better the world works. Supply Chain Logistics Management Freight Advisory
Page 2 1 International Logistics Advisory 4 Appendix B – Logistics Expert 3 Appendix A – Our Credentials What’s inside? 2 What We Offer
Page 3 Logistics Strategy Dispatch Planning Execution & Monitoring Review volumes & trends to prepare a wallet share strategy Review annual budget plan to prepare cost optimisation strategy Provide overall savings plan for EXIM logistics enabling cost optimization Propose plan on freight optimization basis, direct agreement / spot E-auctions / RFQ methodology Provide analysis on actual vs budgeted Advisory Support on International Logistics Review Daily / weekly receipt & dispatch planning along with logistics team Pre-planning for exports (AIR & SEA) & domestics to achieve prompt dispatch Receipt of projected RM imports within free times for swift turnaround Review demand planning on monthly basis Review of inbound & outbound transportation to balance cost & benefits Provide advisory support on charter of air carrier for emergency deliveries Assist logistics team to achieve OTIF targets for dispatches for EXIM & Domestic Provide advisory support on Space / equipment confirmation Reduce dwell times in receipt & dispatches for EXIM & Domestic Review Domestics distribution network design & provide suggestion for optimization Detention & Demurrage Dwell time of EXIM documentary cycle Provide market freight intelligence, operation intelligence, benchmark rates & negotiations support Advisory support for term contracts: EXIM Freight (AIR & SEA) & Domestics Logistics Review on Force Majeure & exemptions on how risk & liabilities are apportioned Review on performance of 3PL partners for agreed KPI’s Provide guidance on better service level agreement parameters Review budget cost & actual vs budget cost analysis Review of cost optimization on weight / volumes ratio on packaging Detail analysis of TAT’s, documentary cycle timelines and D&D’s Support on allied / regulatory documentary clearances Periodic review of functional KPI’s Transportations & exchange of documents Review performance of logistics vendors Review & implementation support of operational & functional KPIs Vendor Management Control & Reporting
Page 4 What We Offer Transform Supply Chain Logistics Economic Engine for your Company’s Growth For discussion purpose only Functions Processes Benefits delivered to the client Operational Agility Planning and Supply chain synchronization Planning & execution for Prompt Dispatch Service EXIM portfolio Analysis, vendor management,, Market Intelligence Detailed analysis of entire export and import freight and outward charges. Innovation Reverse auction tool, RFQ process, Freight Loss Analysis Customised auction tool for reverse bidding for freight (road, sea, and air) Reduce Leakage Pricing Override, Variance analysis from budgeted cost Perform AP audit checks to ensure agreed invoicing on various cost leavers. Optimizing Risk Benchmarking cost levers Benchmarking of cost leavers and ancillary charges as per market standards. Sustainabili ty Define KPIs and KRAs, Performance based operational risks on delay, detention etc. Efficiency Improving TAT of Vehicles Reduction of vehicle detention, improve dispatch, reduce cost, faster monetization. Productivity Savings Wallet Share Strategy & Budget Planning Prepare a conclusive annual export and import freight budget plan to monitor actual expenses on periodic basis against the budget. On Time Analytics Our Analytical tools provide Real time analysis on various functions related to supply chain management. Customized MIS Templates, KPI’s and Dashboarding tools. Delayered costing , market trends provide on time analysis, transparency., MIS – systems integration Exceptional Client Service Advisory Support Provide on Call advisory support and quarterly audit after completion of engagement 12 - 16 % Illustrative % Savings
Page 5 ► Order Visibility ► Demand skewness ► Loading & unloading efficiency ► Backhauling opportunity Improvement Themes Drivers Cluster Load Planning ► Order management ► Customer negotiations - incentivization Levers 4 - 6 % ► Truck chassis Management ► Fuel Cost ► Loan & rentals cost ► Maintenance costs Freight rate negotiation ► Identify strategic partners ► Reverse Auctions ► Transporter negotiations ► Backhauling load opportunities Freight Billing & Audit ► Service levels ► Industry benchmark of competition ► Planning adherence Operating Model ► Tailored delivery model for different product categories ► GPS track & trace ► Customer Negotiations ► Malpractices in billing ► Duplication of bills ► Automation for repeated processes ► Conducting audits % Savings Illustrative Optimizing Domestic Logistics
Page 6 Analylatics & Review - Reporting For discussion purpose only
Page 7 Market Intelligence & Freight Advisory Trends For discussion purpose only
Page 8 ► Our Credentials and case studies
Page 9 Client : Pharmaceutical Company Exports : Regulated Markets & Emerging Markets Client issue : High Freight Cost ex India, streamline their logistics division What we did Client experience ► Analysis of EXIM freight and outward charges ► Analysis of as-is spend vendor wise ► Analyse volume port wise / destination wise ► Created a wallet share strategy, ► Design Monthly KPIs ► Review on documentation cycle & TATs ► Review Logistics structure ► Review & suggestion of technology enabler ► MIS for operational KIP’s ► Development of Wallet share strategy for logistics cost ► Analysis of international freight cost &incidental charges ► Internal Benchmarking of ocean freight rates helped client to negotiate the rates with Carriers (Air & Sea) ► Prepared process documentation ► KPI dashboard ► Targeted logistics cost : $ 12.5 m ► Savings % : 8% ► Saving achieved : $ 1 m For discussion purpose only Our Credentials : Select Case Studies Air Freight & Reefer Container Case Study - 1
Page 10 Client : Special Chemical & Polymer Manufacturer Imports : RM - Mainly China Exports : Chemicals polymers Mainly USA & Europe Client issue : High Warehousing & Distribution cost at USA & Europe, Freight Cost ex India What we did Client experience ► Analysis of EXIM freight and outward charges ► Analysis of as-is spend vendor wise ► Analyse volume port wise / destination wise ► Created a wallet share strategy, ► Graduated from spot rates to term contracts ► Vendor Management – Negotiation hand holding ► Graduated to Direct carrier relations ► Authorized economic operator ► Warehouse optimization @ USA & Europe. ► Relocation of warehouse in USA ► Development of cost saving strategy and analysis of international freight cost and incidental charges. ► Internal Benchmarking of ocean freight rates helped client to negotiate the rates with shipping line ► Prepared process documentation and KPI dashboard ► Implementation of strategy to optimise Outbound warehousing cost at USA and Europe ► Targeted logistics cost : $ 4 m ► Savings % : 25% ► Saving achieved : $ 1 m For discussion purpose only O Case Study - 2ur Credentials : Select Case Studies Container Vessel’s – Liner Trade
Page 11 Client : Leading Refinery in U.K Import: Crude: Ex USA, Middle East Exports: Products to North Europe, Med & West Africa Challenge : Client engage in parcel trade & paid premium on freight cost What we did Client experience ► Detail review of the lay can and cargo size to understand their operations and storage constraints ► Benchmark their freight rates on their key trade routes ► Provide them market intelligence on the spot rates ► Develop alternative vessel hiring strategy to optimise their logistics cost ► Proposed to do monthly vessel charter ► Review of their demurrage & detention cost ► Recommended strategy on vessel chartering ► Validation of their past demurrage & detention cost ► Strategy to reduce/eliminate demurrage & detention cost ► Targeted logistics cost : $ 12.5 m ► Savings % : 12% ► Savings achieved : $ 1.5 m For discussion purpose only Case Study - 3 Special Purpose Oil Tankers
Page 12 Client : Leading Fertilizer Manufacturer Imports : Ammonia, Chemicals from Middle East , Europe, Asia. Exports : - Urea – Domestic consumption. Client issue : Vessel availability, high Detention/Demurrage cost & Cargo storage at destination Case Study - 4 VLGC / LNG Gas Tankers What we did Client experience ► Created floating storage capacity at Nhava Sheva ► Facilitating in further import of cargo and reducing their raw material cost ► Reduction of demurrages and detention cost ► Operation Streamline ► Targeted logistics cost : $ 17.4 m ► Savings % : 23% ► Savings achieved : $ 4 m For discussion purpose only ► Detail review of their operations and storage capacity at Nhava Sheva ► Benchmark freight rates on the trade route with other companies and market index ► Performed pilot project end to end logistics ► Graduated from Voyage charter to Time charter –Graduated from CIF to FOB. ► Created floated storage – increase capacity ► Enhanced inflow of ammonia imports
Page 13 Color Pigment Manufacturer Targeted Logistics Expense - $ 2.1 m Western India Export, Import, Warehousing & Dist. Savings realised for our clients in various industries Forging Steel Manufacturer Targeted Logistics Expense - $ 3,5 m Eastern India Export and Destination Cost. Copper Wire Manufacturer Targeted Logistics Expense - $ 0.7 m Western India Export , Local and Destination Cost. Fertilizer Importer Targeted Logistics Expense - $ 8.5 m Western India Vessel Chartering Pharmaceutical Manufacturer Targeted Logistics Expense $ 12.5 m Western India Export Cost Stainless Steel Manufacturer Targeted Logistics Expense - $ 1.4 m Western India Export, Locals & Destination Cost. Rice Exporter Targeted Logistics Expense - $ 5.6 m North India Export Chemical Trader Targeted Logistics Expense - $ 0.7 m Western India Export Polystyrene Manufacturer Targeted Logistics Expense - $ 1.5 m Western India Export & Local Charges. Polyfilms Manufacturer Targeted Logistics Expense - $ 0.4 m Western India Plant to Port & Dispatch Planning Credentials Achievements So Far!
Page 14 ► Team CVs
Page 15 Bullet text ► Hemal is a Partner in the Advisory Services practice of Ernst & Young, India with over 20 years of professional experience in financial risk management. He leads the Financial Service Risk Management practice offering financial risk management solutions to companies, and government organisations ► Hemal has relevant experience of closely working with various mid-market companies . He is part of mid-market team of EY which focuses on assisting companies on strategic initiatives ► He is a commerce graduate and a qualified chartered accountant ► Financial risk & Management ► Business Management ► Risk & Governance ► Cost Management ► Business Transformation ► Performance Improvement ► Hemal has rich experience of working with more than 200 companies in India and abroad. He has extensive experience in carrying out assignments in the areas of business performance, financial risk & management and business transformation. ► Hemal has had the opportunity to lead & manage a USD 1.5bn group & build various organisational capabilities to manage growth & stressed market situation. ► He has been pivotal in institutionalizing several change management initiatives to drive growth & performance agenda. He lead the business for 3 years alongside promoter management. ► He lead Finance, Quality, Logistics, HR, IT, International business, Profitability management, Costing, Taxation ► Lead Enterprise and Risk Management functions of large private sector companies ► Advising a leading marine and packaged food company on various strategic initiatives: ► Financial planning and cost reduction ► Business transformation exercise ► Tax and Company structuring ► Process review & improvisations ► Advising a leading fertilizer and chemical manufacturer on: ► Optimizing Freight cost ► Increase their floating capacity ► Minimizing demurrages ► Advising a large pharma company on: ► Implementing a global treasury function ► Designing and implementing financial risk management policy & procedures ► Awareness session for board/ stakeholders/ management ► International Freight Cost Optimization ► Outward Warehousing charges ► Advising a leading polymer packaging company on: ► Financial planning & growth ► Fund management ► Freight Cost Optimization ► Advised leading companies on technical accounting aspects. ► Advised several companies on Corporate Treasury, investment management, foreign exchange risk, interest rate, commodity risk, cash & liquidity risk and International Freight Cost optimization. Background Experience Skills Hemal Shah Partner, Advisory Tel +91 22 6192 0590 Mobile +91 98 2050 8315 Email h.shah@in.ey.com
Page 16 Bullet text ► Akhil is a Director in the Advisory Services. ► In last capacity he was VP-Head of an CFS + ICD in Maharashtra + CEO of Freight Forwarding Business operations handling 75000 teu annually. ► Lead business transformation, developed global agency network n set up Custom clearance & Freight forwarding business in USA & Europe. ► MBA in Port Development & Management and holds Certificate of Competency, Master Mariner, from Department General of Shipping ► International Freights & Distribution Operations ► Domestic Logistics Rail / Road / Air / Sea – Operations ► Warehousing CFS / Hinterland ICD- Domestic Logistics – Warehousing Operations ► Freight Chartering & brokering ► Strategic Product & Business development ► Value Optimization & Cost Control ► Vendor development and outsourcing ► Setup of organizational SOP’s, KRA / KPI’s Akhil has been leading strategic business transformation role with goals of profitability by quick decision making & implementation. He has over 25 years of high quality senior management experience with working multinational company’s . Has lead Infrastructure development of CFS & ICD as green field projects, Setting up Multimodal Freight Forwarding business, Regional P&L responsibility roles for Shipping Lines, Vessel operations and Agency Trade experience. Prioir Joining EY we was working with Viraj Profiles Ltd & Vaishno Mega movers LLP. As CEO with full P&L Responsibility for Vaishno CFS & ICD, Empty Repair yard, Warehouse & Freight Forwarding ► Leadership and People Management – ► Advisory / Consultancy being provided to Mid- Market segment Companies on Shipping – Freight & Logistics cost value optimization. ► Set up n Commencement of Rail Operations at ICD with collaboration with CONCOR India for streamline logistics and cost saving. ► De-merging & merging of logistics & Infrastructure assets from parent Co to SBU. ► Domestic & International freight forwarding operations. ► Infrastructure Development – ► Development & Commencement of ICD Tarapur - monitoring infrastructure development of an 11.5 acre Inland Container Terminal. ► Setting up & development of CFS ► Formation of Logistics Co. and procurement of own fleet of trucks & heavy equipment, Kalmars, etc. ► Development of Custom Bonded warehouse at Vaishno CFS, Nhava Sheva. ► Set up leased warehoused in Rotterdam for Europe, Genoa for Italy, new York in USA, to handle door ► Strategic Business Developments , Operations and cost control – ► Setting up n leading team for Freight forwarding in Mumbai & global offices in Rotterdam & New York. ► Setting up of New 3PL shipping & logistics Co for the Group in India, EU & USA. ► Setting up and established VLY – ICD at Tarapur. ► Introductions of Rail Logistics, Contracts done a/w Concor India, to streamline road logistics. ► Developed daily tracking and controlling of all export containers thereby ensuring company’s weekly revenue monetization KPI’s of 100 cr maintained by reducing dwell time of containers at port and encouraging faster turnaround by initiating incentive schemes for ground level operation staff. ► Initiated, developed n implemented new Intra region export business in CSAV Norasia. ► Achieved new records in loading maximum physical teus on a csav vessel’s by good planning and capacity control. Background Experience Skills Capt. Akhil Khanna (Subject Matter Expert) Director – Advisory Services Ernst & Young LLP Tel +91 2261922483 Mobile +91 9619767173 Email akhil.khanna@in.ey.com
Page 17 Bullet text ► Sagar is a Manager in the Advisory Services. ► In his last capacity he was Sr .Manager – Shipping & Logistics division for a stainless steel manufacturer ► Xpert in EXIM Documentation, port operations & customs edi. ► He has done Graduation in Commerce. ► International Freights & Distribution Operations ► Domestic Logistics Rail / Road / Air / Sea – Operations ► Warehousing CFS ► Hinterland ICD ► EXIM documentation at gateway port ► Custom clearance and CHA documentation - EXIM ► Domestic Logistics ► International & domestic Warehousing Operations ► Vendor Managements. ► Sagar has a good experience in shipping logistics operations & documentations implementing the organizational SOP’s with goals of reduce costing. He has over 15 years of good experience working with MNC’s. Operational handing of Exim movements , CFS , ICD, Freight Forwarding, Shipping Liner Vessel operations. Prior Joining EY he was working with ISINOX LTD , Viraj Profiles Ltd & Vaishno Mega movers LLP. Responsible for all EXIM operations. ► Leadership and People Management – ► Advisory / Consultancy being provided to Mid- Market segment Companies on Shipping – Freight & Logistics cost value optimization. ► Domestic & International freight forwarding operation, International Documents in shipping logistics. ► Team Leader for Import operations – CFS, ICD and FTD Division. ► Shipping Operations and documentation ► In Charge of EXIM documentation and port operations with CSAV lines. ► Successfully shifted BULNAVA SRL steel plant from Italy to BOISAR, INDIA within stipulated in OD Containers as well as Break Bulk Vessels & hassle free movement , customs clearance at ICD BOISAR. ► Operational successful RAIL movement between Nhava Sheva & Tarapur for ICD BOISAR as well as DPD shipments of VIRAJ PROFILES LTD. ► Successfully changed import shipments from CIF to FOB giving 10% cost reductions ► Reduced the vehicles turnaround time in ISINOX LTD Plants. ► Strategic Business Developments , Operations and cost control – ► Lead team of about 75 peoples in Freight forwarding , Shipping- Import Documentations. ► Operational setting up of New 3PL shipping & logistics Co for the Group in India, EU & USA. ► Monitor daily tracking and controlling of all export containers thereby ensuring company’s weekly revenue monetization KPI’s. ► Monitor container vessel operation while berth , port clearance etc. Background Experience Skills Mr. Sagar Patil Manager – Advisory Services Ernst & Young LLP Mobile +91 9167854449 Email sagar.patil@in.ey.com
Page 18 Bullet text ► Tanoj is a Senior Consultant in the Advisory Services ► In last capacity he was a Business Controller CFS at Nhava Sheva + ICD in Maharashtra + Freight Forwarding Business operations handling 75000 teus annually ► He has done Cost Accountant (ICWAI) in the year 2013 ► Cost Control ► Process audit and improvements ► Warehousing CFS / Hinterland ICD- Domestic Logistics – Warehousing Operations ► Trade Finance process for Export and Import Transaction ► Financial Statement and Ratio Analysis Experience Tanoj has over 5 years of experience in Costing and Audit of Logistics and manufacturing industry. Prior joining EY, he was working with Viraj Profiles Ltd as Business Controller for their CFS, ICD, transportation and Freight Forwarding operations and at Laxcon Steels Ltd as Costing and Finance Executive. Cost Audit & Controller ► Monthly Budgeting of ICD, CFS, transportation and Freight Forwarding divisions ► Preparation of Quarterly ROI to the management ► Improved processes to stop revenue leakages ► In-depth analysis of cost and variance of Logistics division to reduce cost ► Design and preparation of MIS reports for management on EBDITA of the customers and business ► Assisting in Implementation of SAP Transportation module for Freight Forwarding and ICD ► Audit of monthly Financial MIS and reconciliation with costing data ► Co-ordinating with Sales and Operation team to improve the current process and ensure smooth functioning of business ► Approving the pricing for the customers of CFS and ICD ► Issuing tenders to vendors and evaluating their quotations and fixing the costing for CFS ► Resolving Customers and vendors grievance/issues with Operations/Sales Background Skills Tanoj Advani Manager – Advisory Services Ernst & Young LLP Mobile +91 8460145451 Email tanoj.advani@in.ey.com
Page 19 Bullet text ► Manish is a Manager in the Advisory Services. ► In last capacity he was Export Head of India’s leading ICD in South Gujarat handling 48000 teu annually. ► He has done PG. Diploma in International Trade and Graduation in Commerce ► Domestic Logistics Rail / Road / Air / Sea – Operations ► Data analysis and methodical and logical approach ► Warehousing CFS / Hinterland ICD- Domestic Logistics – Warehousing Operations ► Business Development and retention plan ► Product pricing ,Utilisation and revenue management ► Interpersonal, liaising and cross-functional team management skills ► Setup of organizational SOP’s, KRA / KPI’s Manish is a strategic planner and performance-driven & accomplished professional with 20+ years experience in commercial and operation function in shipping line. and Inland Container Depot. He gained expertise in Sales and Revenue Management, Customer service, Product Management & Development, Client Servicing & Relationship Management and Project Management. Prior joining EY, Manish was associated with Maersk Line, Höegh Autoliners, CSAV, Hapag Lloyd and delivered projects like, commercial tariff, simplification and restructure. Freight audit, commercial process mapping (end-end), control points driven by KPI setting. ► Leadership and People Management – ► Clarity of objectives and ability to get others to listen with the goal ► Ability to communicate, to relate, listen, flexibility , empathy and trust. ► Develop interpersonal skills within the team by regular knowledge sharing activity ► Process Management – ► Business Process Discovery by identify the people involved in processes, determine their sequencing and skill sets, and define the inputs and outputs of the processes ► Project Management, Change Management, consistent communication, from the beginning to the end and process Modelling ► Aligning, analysing, benchmarking, deploy technology, measuring processes with business strategy ► Strategic Business Developments , Operations and cost control – ► Maximises the impact of transactional sales through effective probing and lead qualification. ► Personalised service and builds relationships with customers. ► Rail operations in ICD – Tumb i.e. handling of containers train and cargo trains ► Introductions of Rail Logistics, Contracts done a/w Concor India, to streamline road logistics. ► Estimates expected performance and profitability. Analyzes the profitable sector by transforming into Target. ► Identifying negative (-ve) contributed sector and strategizing to increase on better contributing business. Background Experience Skills Manish Prasad Manager – Advisory Services Ernst & Young LLP Tel +91 22 61921244 Mobile +91 91580 45840 Email manish.prasad@in.ey.com
Page 20 Bullet text Financial Services Risk Management Group ► Nagendar is a Senior Consultant in the Advisory Services ► Overall 10 years of experience in Procurement, Pricing, Operations and Sales. ► In last capacity he was a Sales Account Manager in Maersk Line. ► Handling customer base of forwarders/direct clients and contributing to region volume of 12000ffe/annum. ► He is an Engineering graduate along with Master’s Degree in Port and Shipping Management ► Business Analysis and Development ► Liner Sales and Operations ► Procurement and Vendor Management ► Pricing and Trade Analysis ► Process audit and improvements Experience At Ernst & Young, Nagendar is responsible for supporting the Freight and Distribution Cost Optimization. Prior joining EY, he was working with Maersk Line as Sales Account Manager. Previously handled role in ICD Operations/Pricing/Tender and Contract Management/Equipment Management/Procurement. His experience during the previous engagements is summarized as below: ➢ Develop and manage budget base from clients and increase market share for the region build customer value propositions for all appropriate business opportunities and strive for consultative sales. ➢ Research and analyse competitive and industry trends (prepare reports, sales statistics, price and service of competition, regular trade updates) ➢ Developed hinterland by working along with internal/external stakeholders on various strategies like providing Store Door service for EXIM Cargo/Liner PDA/Block train service/Triangulation. ➢ Carrying out process audits to verify integrity of processes & implement improvements to avoid any loss of revenue or reduce cost. ➢ Responsible for negotiating and appointing vendors and performing assessments as per agreed SLAs. ➢ Analyse tenders in accordance with past performance and ensure yield optimization considering commercial aspects of tender/customer/strategy, seasonality and commitments. ➢ Provide cost-effective logistics operations of spares/lunes to the vessel under operations. Sales Account Manager ► Understand customer business requirements and create opportunity pipeline in salesforce.com ► Strive for consultative selling and build customer value proposition ► Focus in selling Maersk value added services ► Act as trade focal and keep trade updated with the market trends and alignments required ► Resolving Customers issues with disputes/operations ► Onboarding new customers ► Maintain sales hygiene Background Skills Nagendar Singh Bisht Senior Consultant – Advisory Services Ernst & Young LLP Mobile +91 9953877230 Email nagendar.bisht@in.ey.com@in.ey.com
Page 21 ► Nishant is an analyst in the Risk Advisory services. ► In the previous company he was handling Ocean freight pricing and customer service issues in the Export division. ► He has done his M.COM from Mumbai university in 2017. ► He holds diploma degree in EXIM from Welingkar’s institute of Management. ► Pursuing MBA from ISB. ► International Freights & Distribution Operations ► CFS and ICD operations and costing. ► Business development and Pricing. ► Value Optimization & Cost Control At Ernst & Young he is responsible for working with clients in engagement for Freight cost optimization, providing them more economical and efficient logistics and supply chain management solutions for their international/domestic business. ▪ Assisted the team in performing detailed analysis of entire EXIM portfolio, detailed analysis and benchmarking of various cost levers like sea freight, B/L, DDU, services, exchange rate, F&F, DAP, carrier interface, terminal handling, documentation, port surcharge, etc. Identify cost levers for negotiation with select additional vendors along with existing vendors (both F&F agents and Carriers). Help in review of process, documentation, existing KPIs with an objective to enhance the same to include leading market practices. Conducted review of the budget and market billing to be in line with market rates and provide suggestions to optimise the same Past Experiences: Vaishno Megamovers LLP (Feb’ 2016 to Sep’ 2017) • Vaishno Megamovers is a logistic arm and Part of the 1.5 Billion USD Viraj Group. • Was Actively involved in all freight cost negotiations and contract filing for the Group. • Managing complete Export operations whilst aiding customers with issues pertaining to operations/documentation. • Assisting the Sales team with Joint calls to better understand customer requirements thus leading to customer retention and gaining customer loyalty, • Monitoring team performance at micro level during weekly meetings and CRM updates. Internship: All India Clearing and Forwarding Pvt.Ltd (June’ 2015 to August’ 2015) • Export SI filings and arranging D/O’s from Shipping Lines as per requirement. • Keeping track of all export shipments and providing updates to team for necessary action. Smaaash Entertainment Pvt.ltd (May’ 2013 to June’ 2013) • Joined as a marketing intern from College for a seasonal cricket tournament, successfully achieved a target of persuading 100+ customers to enroll for the tournament. Background Experience Skills Nishant Uppal Consultant– IIC Risk Advisory Services Ernst & Young LLP Mobile +91 9699365575 Email nishant.uppal@in.ey.com
Disclaimer © Ernst & Young LLP, India The information in this presentation pack is confidential and contains proprietary information of EY. It should not be provided to anyone other that the intended recipients without our written consent. Anyone who receives a copy of this presentation pack other than in the context of our oral presentation/ communication should note that we do not have any responsibility to anyone other than our client in respect of the information contained in this document. Ernst & Young LLP is one of the Indian client serving member firms of EYGM Limited. For more information about our organization, please visit www.ey.com/in. Ernst & Young LLP is a Limited Liability Partnership, registered under the Limited Liability Partnership Act, 2008 in India, having its registered office at 22 Camac Street, 3rd Floor, Block C, Kolkata – 700016 © 2016 Ernst & Young LLP. Published in India. All Rights Reserved. This publication contains information in summary form and is therefore intended for general guidance only. It is not intended to be a substitute for detailed research or the exercise of professional judgment. Neither EYGM Limited nor any other member of the global Ernst & Young organization can accept any responsibility for loss occasioned to any person acting or refraining from action as a result of any material in this publication. On any specific matter, reference should be made to the appropriate advisor.

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Intenrational logistics advisory

  • 1.
    The better thequestion. The better the answer. The better the world works. Supply Chain Logistics Management Freight Advisory
  • 2.
    Page 2 1 InternationalLogistics Advisory 4 Appendix B – Logistics Expert 3 Appendix A – Our Credentials What’s inside? 2 What We Offer
  • 3.
    Page 3 Logistics Strategy Dispatch Planning Execution & Monitoring Reviewvolumes & trends to prepare a wallet share strategy Review annual budget plan to prepare cost optimisation strategy Provide overall savings plan for EXIM logistics enabling cost optimization Propose plan on freight optimization basis, direct agreement / spot E-auctions / RFQ methodology Provide analysis on actual vs budgeted Advisory Support on International Logistics Review Daily / weekly receipt & dispatch planning along with logistics team Pre-planning for exports (AIR & SEA) & domestics to achieve prompt dispatch Receipt of projected RM imports within free times for swift turnaround Review demand planning on monthly basis Review of inbound & outbound transportation to balance cost & benefits Provide advisory support on charter of air carrier for emergency deliveries Assist logistics team to achieve OTIF targets for dispatches for EXIM & Domestic Provide advisory support on Space / equipment confirmation Reduce dwell times in receipt & dispatches for EXIM & Domestic Review Domestics distribution network design & provide suggestion for optimization Detention & Demurrage Dwell time of EXIM documentary cycle Provide market freight intelligence, operation intelligence, benchmark rates & negotiations support Advisory support for term contracts: EXIM Freight (AIR & SEA) & Domestics Logistics Review on Force Majeure & exemptions on how risk & liabilities are apportioned Review on performance of 3PL partners for agreed KPI’s Provide guidance on better service level agreement parameters Review budget cost & actual vs budget cost analysis Review of cost optimization on weight / volumes ratio on packaging Detail analysis of TAT’s, documentary cycle timelines and D&D’s Support on allied / regulatory documentary clearances Periodic review of functional KPI’s Transportations & exchange of documents Review performance of logistics vendors Review & implementation support of operational & functional KPIs Vendor Management Control & Reporting
  • 4.
    Page 4 What WeOffer Transform Supply Chain Logistics Economic Engine for your Company’s Growth For discussion purpose only Functions Processes Benefits delivered to the client Operational Agility Planning and Supply chain synchronization Planning & execution for Prompt Dispatch Service EXIM portfolio Analysis, vendor management,, Market Intelligence Detailed analysis of entire export and import freight and outward charges. Innovation Reverse auction tool, RFQ process, Freight Loss Analysis Customised auction tool for reverse bidding for freight (road, sea, and air) Reduce Leakage Pricing Override, Variance analysis from budgeted cost Perform AP audit checks to ensure agreed invoicing on various cost leavers. Optimizing Risk Benchmarking cost levers Benchmarking of cost leavers and ancillary charges as per market standards. Sustainabili ty Define KPIs and KRAs, Performance based operational risks on delay, detention etc. Efficiency Improving TAT of Vehicles Reduction of vehicle detention, improve dispatch, reduce cost, faster monetization. Productivity Savings Wallet Share Strategy & Budget Planning Prepare a conclusive annual export and import freight budget plan to monitor actual expenses on periodic basis against the budget. On Time Analytics Our Analytical tools provide Real time analysis on various functions related to supply chain management. Customized MIS Templates, KPI’s and Dashboarding tools. Delayered costing , market trends provide on time analysis, transparency., MIS – systems integration Exceptional Client Service Advisory Support Provide on Call advisory support and quarterly audit after completion of engagement 12 - 16 % Illustrative % Savings
  • 5.
    Page 5 ► OrderVisibility ► Demand skewness ► Loading & unloading efficiency ► Backhauling opportunity Improvement Themes Drivers Cluster Load Planning ► Order management ► Customer negotiations - incentivization Levers 4 - 6 % ► Truck chassis Management ► Fuel Cost ► Loan & rentals cost ► Maintenance costs Freight rate negotiation ► Identify strategic partners ► Reverse Auctions ► Transporter negotiations ► Backhauling load opportunities Freight Billing & Audit ► Service levels ► Industry benchmark of competition ► Planning adherence Operating Model ► Tailored delivery model for different product categories ► GPS track & trace ► Customer Negotiations ► Malpractices in billing ► Duplication of bills ► Automation for repeated processes ► Conducting audits % Savings Illustrative Optimizing Domestic Logistics
  • 6.
    Page 6 Analylatics &Review - Reporting For discussion purpose only
  • 7.
    Page 7 Market Intelligence& Freight Advisory Trends For discussion purpose only
  • 8.
    Page 8 ► OurCredentials and case studies
  • 9.
    Page 9 Client :Pharmaceutical Company Exports : Regulated Markets & Emerging Markets Client issue : High Freight Cost ex India, streamline their logistics division What we did Client experience ► Analysis of EXIM freight and outward charges ► Analysis of as-is spend vendor wise ► Analyse volume port wise / destination wise ► Created a wallet share strategy, ► Design Monthly KPIs ► Review on documentation cycle & TATs ► Review Logistics structure ► Review & suggestion of technology enabler ► MIS for operational KIP’s ► Development of Wallet share strategy for logistics cost ► Analysis of international freight cost &incidental charges ► Internal Benchmarking of ocean freight rates helped client to negotiate the rates with Carriers (Air & Sea) ► Prepared process documentation ► KPI dashboard ► Targeted logistics cost : $ 12.5 m ► Savings % : 8% ► Saving achieved : $ 1 m For discussion purpose only Our Credentials : Select Case Studies Air Freight & Reefer Container Case Study - 1
  • 10.
    Page 10 Client :Special Chemical & Polymer Manufacturer Imports : RM - Mainly China Exports : Chemicals polymers Mainly USA & Europe Client issue : High Warehousing & Distribution cost at USA & Europe, Freight Cost ex India What we did Client experience ► Analysis of EXIM freight and outward charges ► Analysis of as-is spend vendor wise ► Analyse volume port wise / destination wise ► Created a wallet share strategy, ► Graduated from spot rates to term contracts ► Vendor Management – Negotiation hand holding ► Graduated to Direct carrier relations ► Authorized economic operator ► Warehouse optimization @ USA & Europe. ► Relocation of warehouse in USA ► Development of cost saving strategy and analysis of international freight cost and incidental charges. ► Internal Benchmarking of ocean freight rates helped client to negotiate the rates with shipping line ► Prepared process documentation and KPI dashboard ► Implementation of strategy to optimise Outbound warehousing cost at USA and Europe ► Targeted logistics cost : $ 4 m ► Savings % : 25% ► Saving achieved : $ 1 m For discussion purpose only O Case Study - 2ur Credentials : Select Case Studies Container Vessel’s – Liner Trade
  • 11.
    Page 11 Client :Leading Refinery in U.K Import: Crude: Ex USA, Middle East Exports: Products to North Europe, Med & West Africa Challenge : Client engage in parcel trade & paid premium on freight cost What we did Client experience ► Detail review of the lay can and cargo size to understand their operations and storage constraints ► Benchmark their freight rates on their key trade routes ► Provide them market intelligence on the spot rates ► Develop alternative vessel hiring strategy to optimise their logistics cost ► Proposed to do monthly vessel charter ► Review of their demurrage & detention cost ► Recommended strategy on vessel chartering ► Validation of their past demurrage & detention cost ► Strategy to reduce/eliminate demurrage & detention cost ► Targeted logistics cost : $ 12.5 m ► Savings % : 12% ► Savings achieved : $ 1.5 m For discussion purpose only Case Study - 3 Special Purpose Oil Tankers
  • 12.
    Page 12 Client :Leading Fertilizer Manufacturer Imports : Ammonia, Chemicals from Middle East , Europe, Asia. Exports : - Urea – Domestic consumption. Client issue : Vessel availability, high Detention/Demurrage cost & Cargo storage at destination Case Study - 4 VLGC / LNG Gas Tankers What we did Client experience ► Created floating storage capacity at Nhava Sheva ► Facilitating in further import of cargo and reducing their raw material cost ► Reduction of demurrages and detention cost ► Operation Streamline ► Targeted logistics cost : $ 17.4 m ► Savings % : 23% ► Savings achieved : $ 4 m For discussion purpose only ► Detail review of their operations and storage capacity at Nhava Sheva ► Benchmark freight rates on the trade route with other companies and market index ► Performed pilot project end to end logistics ► Graduated from Voyage charter to Time charter –Graduated from CIF to FOB. ► Created floated storage – increase capacity ► Enhanced inflow of ammonia imports
  • 13.
    Page 13 Color PigmentManufacturer Targeted Logistics Expense - $ 2.1 m Western India Export, Import, Warehousing & Dist. Savings realised for our clients in various industries Forging Steel Manufacturer Targeted Logistics Expense - $ 3,5 m Eastern India Export and Destination Cost. Copper Wire Manufacturer Targeted Logistics Expense - $ 0.7 m Western India Export , Local and Destination Cost. Fertilizer Importer Targeted Logistics Expense - $ 8.5 m Western India Vessel Chartering Pharmaceutical Manufacturer Targeted Logistics Expense $ 12.5 m Western India Export Cost Stainless Steel Manufacturer Targeted Logistics Expense - $ 1.4 m Western India Export, Locals & Destination Cost. Rice Exporter Targeted Logistics Expense - $ 5.6 m North India Export Chemical Trader Targeted Logistics Expense - $ 0.7 m Western India Export Polystyrene Manufacturer Targeted Logistics Expense - $ 1.5 m Western India Export & Local Charges. Polyfilms Manufacturer Targeted Logistics Expense - $ 0.4 m Western India Plant to Port & Dispatch Planning Credentials Achievements So Far!
  • 14.
  • 15.
    Page 15 Bullet text ►Hemal is a Partner in the Advisory Services practice of Ernst & Young, India with over 20 years of professional experience in financial risk management. He leads the Financial Service Risk Management practice offering financial risk management solutions to companies, and government organisations ► Hemal has relevant experience of closely working with various mid-market companies . He is part of mid-market team of EY which focuses on assisting companies on strategic initiatives ► He is a commerce graduate and a qualified chartered accountant ► Financial risk & Management ► Business Management ► Risk & Governance ► Cost Management ► Business Transformation ► Performance Improvement ► Hemal has rich experience of working with more than 200 companies in India and abroad. He has extensive experience in carrying out assignments in the areas of business performance, financial risk & management and business transformation. ► Hemal has had the opportunity to lead & manage a USD 1.5bn group & build various organisational capabilities to manage growth & stressed market situation. ► He has been pivotal in institutionalizing several change management initiatives to drive growth & performance agenda. He lead the business for 3 years alongside promoter management. ► He lead Finance, Quality, Logistics, HR, IT, International business, Profitability management, Costing, Taxation ► Lead Enterprise and Risk Management functions of large private sector companies ► Advising a leading marine and packaged food company on various strategic initiatives: ► Financial planning and cost reduction ► Business transformation exercise ► Tax and Company structuring ► Process review & improvisations ► Advising a leading fertilizer and chemical manufacturer on: ► Optimizing Freight cost ► Increase their floating capacity ► Minimizing demurrages ► Advising a large pharma company on: ► Implementing a global treasury function ► Designing and implementing financial risk management policy & procedures ► Awareness session for board/ stakeholders/ management ► International Freight Cost Optimization ► Outward Warehousing charges ► Advising a leading polymer packaging company on: ► Financial planning & growth ► Fund management ► Freight Cost Optimization ► Advised leading companies on technical accounting aspects. ► Advised several companies on Corporate Treasury, investment management, foreign exchange risk, interest rate, commodity risk, cash & liquidity risk and International Freight Cost optimization. Background Experience Skills Hemal Shah Partner, Advisory Tel +91 22 6192 0590 Mobile +91 98 2050 8315 Email h.shah@in.ey.com
  • 16.
    Page 16 Bullet text ►Akhil is a Director in the Advisory Services. ► In last capacity he was VP-Head of an CFS + ICD in Maharashtra + CEO of Freight Forwarding Business operations handling 75000 teu annually. ► Lead business transformation, developed global agency network n set up Custom clearance & Freight forwarding business in USA & Europe. ► MBA in Port Development & Management and holds Certificate of Competency, Master Mariner, from Department General of Shipping ► International Freights & Distribution Operations ► Domestic Logistics Rail / Road / Air / Sea – Operations ► Warehousing CFS / Hinterland ICD- Domestic Logistics – Warehousing Operations ► Freight Chartering & brokering ► Strategic Product & Business development ► Value Optimization & Cost Control ► Vendor development and outsourcing ► Setup of organizational SOP’s, KRA / KPI’s Akhil has been leading strategic business transformation role with goals of profitability by quick decision making & implementation. He has over 25 years of high quality senior management experience with working multinational company’s . Has lead Infrastructure development of CFS & ICD as green field projects, Setting up Multimodal Freight Forwarding business, Regional P&L responsibility roles for Shipping Lines, Vessel operations and Agency Trade experience. Prioir Joining EY we was working with Viraj Profiles Ltd & Vaishno Mega movers LLP. As CEO with full P&L Responsibility for Vaishno CFS & ICD, Empty Repair yard, Warehouse & Freight Forwarding ► Leadership and People Management – ► Advisory / Consultancy being provided to Mid- Market segment Companies on Shipping – Freight & Logistics cost value optimization. ► Set up n Commencement of Rail Operations at ICD with collaboration with CONCOR India for streamline logistics and cost saving. ► De-merging & merging of logistics & Infrastructure assets from parent Co to SBU. ► Domestic & International freight forwarding operations. ► Infrastructure Development – ► Development & Commencement of ICD Tarapur - monitoring infrastructure development of an 11.5 acre Inland Container Terminal. ► Setting up & development of CFS ► Formation of Logistics Co. and procurement of own fleet of trucks & heavy equipment, Kalmars, etc. ► Development of Custom Bonded warehouse at Vaishno CFS, Nhava Sheva. ► Set up leased warehoused in Rotterdam for Europe, Genoa for Italy, new York in USA, to handle door ► Strategic Business Developments , Operations and cost control – ► Setting up n leading team for Freight forwarding in Mumbai & global offices in Rotterdam & New York. ► Setting up of New 3PL shipping & logistics Co for the Group in India, EU & USA. ► Setting up and established VLY – ICD at Tarapur. ► Introductions of Rail Logistics, Contracts done a/w Concor India, to streamline road logistics. ► Developed daily tracking and controlling of all export containers thereby ensuring company’s weekly revenue monetization KPI’s of 100 cr maintained by reducing dwell time of containers at port and encouraging faster turnaround by initiating incentive schemes for ground level operation staff. ► Initiated, developed n implemented new Intra region export business in CSAV Norasia. ► Achieved new records in loading maximum physical teus on a csav vessel’s by good planning and capacity control. Background Experience Skills Capt. Akhil Khanna (Subject Matter Expert) Director – Advisory Services Ernst & Young LLP Tel +91 2261922483 Mobile +91 9619767173 Email akhil.khanna@in.ey.com
  • 17.
    Page 17 Bullet text ►Sagar is a Manager in the Advisory Services. ► In his last capacity he was Sr .Manager – Shipping & Logistics division for a stainless steel manufacturer ► Xpert in EXIM Documentation, port operations & customs edi. ► He has done Graduation in Commerce. ► International Freights & Distribution Operations ► Domestic Logistics Rail / Road / Air / Sea – Operations ► Warehousing CFS ► Hinterland ICD ► EXIM documentation at gateway port ► Custom clearance and CHA documentation - EXIM ► Domestic Logistics ► International & domestic Warehousing Operations ► Vendor Managements. ► Sagar has a good experience in shipping logistics operations & documentations implementing the organizational SOP’s with goals of reduce costing. He has over 15 years of good experience working with MNC’s. Operational handing of Exim movements , CFS , ICD, Freight Forwarding, Shipping Liner Vessel operations. Prior Joining EY he was working with ISINOX LTD , Viraj Profiles Ltd & Vaishno Mega movers LLP. Responsible for all EXIM operations. ► Leadership and People Management – ► Advisory / Consultancy being provided to Mid- Market segment Companies on Shipping – Freight & Logistics cost value optimization. ► Domestic & International freight forwarding operation, International Documents in shipping logistics. ► Team Leader for Import operations – CFS, ICD and FTD Division. ► Shipping Operations and documentation ► In Charge of EXIM documentation and port operations with CSAV lines. ► Successfully shifted BULNAVA SRL steel plant from Italy to BOISAR, INDIA within stipulated in OD Containers as well as Break Bulk Vessels & hassle free movement , customs clearance at ICD BOISAR. ► Operational successful RAIL movement between Nhava Sheva & Tarapur for ICD BOISAR as well as DPD shipments of VIRAJ PROFILES LTD. ► Successfully changed import shipments from CIF to FOB giving 10% cost reductions ► Reduced the vehicles turnaround time in ISINOX LTD Plants. ► Strategic Business Developments , Operations and cost control – ► Lead team of about 75 peoples in Freight forwarding , Shipping- Import Documentations. ► Operational setting up of New 3PL shipping & logistics Co for the Group in India, EU & USA. ► Monitor daily tracking and controlling of all export containers thereby ensuring company’s weekly revenue monetization KPI’s. ► Monitor container vessel operation while berth , port clearance etc. Background Experience Skills Mr. Sagar Patil Manager – Advisory Services Ernst & Young LLP Mobile +91 9167854449 Email sagar.patil@in.ey.com
  • 18.
    Page 18 Bullet text ►Tanoj is a Senior Consultant in the Advisory Services ► In last capacity he was a Business Controller CFS at Nhava Sheva + ICD in Maharashtra + Freight Forwarding Business operations handling 75000 teus annually ► He has done Cost Accountant (ICWAI) in the year 2013 ► Cost Control ► Process audit and improvements ► Warehousing CFS / Hinterland ICD- Domestic Logistics – Warehousing Operations ► Trade Finance process for Export and Import Transaction ► Financial Statement and Ratio Analysis Experience Tanoj has over 5 years of experience in Costing and Audit of Logistics and manufacturing industry. Prior joining EY, he was working with Viraj Profiles Ltd as Business Controller for their CFS, ICD, transportation and Freight Forwarding operations and at Laxcon Steels Ltd as Costing and Finance Executive. Cost Audit & Controller ► Monthly Budgeting of ICD, CFS, transportation and Freight Forwarding divisions ► Preparation of Quarterly ROI to the management ► Improved processes to stop revenue leakages ► In-depth analysis of cost and variance of Logistics division to reduce cost ► Design and preparation of MIS reports for management on EBDITA of the customers and business ► Assisting in Implementation of SAP Transportation module for Freight Forwarding and ICD ► Audit of monthly Financial MIS and reconciliation with costing data ► Co-ordinating with Sales and Operation team to improve the current process and ensure smooth functioning of business ► Approving the pricing for the customers of CFS and ICD ► Issuing tenders to vendors and evaluating their quotations and fixing the costing for CFS ► Resolving Customers and vendors grievance/issues with Operations/Sales Background Skills Tanoj Advani Manager – Advisory Services Ernst & Young LLP Mobile +91 8460145451 Email tanoj.advani@in.ey.com
  • 19.
    Page 19 Bullet text ►Manish is a Manager in the Advisory Services. ► In last capacity he was Export Head of India’s leading ICD in South Gujarat handling 48000 teu annually. ► He has done PG. Diploma in International Trade and Graduation in Commerce ► Domestic Logistics Rail / Road / Air / Sea – Operations ► Data analysis and methodical and logical approach ► Warehousing CFS / Hinterland ICD- Domestic Logistics – Warehousing Operations ► Business Development and retention plan ► Product pricing ,Utilisation and revenue management ► Interpersonal, liaising and cross-functional team management skills ► Setup of organizational SOP’s, KRA / KPI’s Manish is a strategic planner and performance-driven & accomplished professional with 20+ years experience in commercial and operation function in shipping line. and Inland Container Depot. He gained expertise in Sales and Revenue Management, Customer service, Product Management & Development, Client Servicing & Relationship Management and Project Management. Prior joining EY, Manish was associated with Maersk Line, Höegh Autoliners, CSAV, Hapag Lloyd and delivered projects like, commercial tariff, simplification and restructure. Freight audit, commercial process mapping (end-end), control points driven by KPI setting. ► Leadership and People Management – ► Clarity of objectives and ability to get others to listen with the goal ► Ability to communicate, to relate, listen, flexibility , empathy and trust. ► Develop interpersonal skills within the team by regular knowledge sharing activity ► Process Management – ► Business Process Discovery by identify the people involved in processes, determine their sequencing and skill sets, and define the inputs and outputs of the processes ► Project Management, Change Management, consistent communication, from the beginning to the end and process Modelling ► Aligning, analysing, benchmarking, deploy technology, measuring processes with business strategy ► Strategic Business Developments , Operations and cost control – ► Maximises the impact of transactional sales through effective probing and lead qualification. ► Personalised service and builds relationships with customers. ► Rail operations in ICD – Tumb i.e. handling of containers train and cargo trains ► Introductions of Rail Logistics, Contracts done a/w Concor India, to streamline road logistics. ► Estimates expected performance and profitability. Analyzes the profitable sector by transforming into Target. ► Identifying negative (-ve) contributed sector and strategizing to increase on better contributing business. Background Experience Skills Manish Prasad Manager – Advisory Services Ernst & Young LLP Tel +91 22 61921244 Mobile +91 91580 45840 Email manish.prasad@in.ey.com
  • 20.
    Page 20 Bullet text FinancialServices Risk Management Group ► Nagendar is a Senior Consultant in the Advisory Services ► Overall 10 years of experience in Procurement, Pricing, Operations and Sales. ► In last capacity he was a Sales Account Manager in Maersk Line. ► Handling customer base of forwarders/direct clients and contributing to region volume of 12000ffe/annum. ► He is an Engineering graduate along with Master’s Degree in Port and Shipping Management ► Business Analysis and Development ► Liner Sales and Operations ► Procurement and Vendor Management ► Pricing and Trade Analysis ► Process audit and improvements Experience At Ernst & Young, Nagendar is responsible for supporting the Freight and Distribution Cost Optimization. Prior joining EY, he was working with Maersk Line as Sales Account Manager. Previously handled role in ICD Operations/Pricing/Tender and Contract Management/Equipment Management/Procurement. His experience during the previous engagements is summarized as below: ➢ Develop and manage budget base from clients and increase market share for the region build customer value propositions for all appropriate business opportunities and strive for consultative sales. ➢ Research and analyse competitive and industry trends (prepare reports, sales statistics, price and service of competition, regular trade updates) ➢ Developed hinterland by working along with internal/external stakeholders on various strategies like providing Store Door service for EXIM Cargo/Liner PDA/Block train service/Triangulation. ➢ Carrying out process audits to verify integrity of processes & implement improvements to avoid any loss of revenue or reduce cost. ➢ Responsible for negotiating and appointing vendors and performing assessments as per agreed SLAs. ➢ Analyse tenders in accordance with past performance and ensure yield optimization considering commercial aspects of tender/customer/strategy, seasonality and commitments. ➢ Provide cost-effective logistics operations of spares/lunes to the vessel under operations. Sales Account Manager ► Understand customer business requirements and create opportunity pipeline in salesforce.com ► Strive for consultative selling and build customer value proposition ► Focus in selling Maersk value added services ► Act as trade focal and keep trade updated with the market trends and alignments required ► Resolving Customers issues with disputes/operations ► Onboarding new customers ► Maintain sales hygiene Background Skills Nagendar Singh Bisht Senior Consultant – Advisory Services Ernst & Young LLP Mobile +91 9953877230 Email nagendar.bisht@in.ey.com@in.ey.com
  • 21.
    Page 21 ► Nishantis an analyst in the Risk Advisory services. ► In the previous company he was handling Ocean freight pricing and customer service issues in the Export division. ► He has done his M.COM from Mumbai university in 2017. ► He holds diploma degree in EXIM from Welingkar’s institute of Management. ► Pursuing MBA from ISB. ► International Freights & Distribution Operations ► CFS and ICD operations and costing. ► Business development and Pricing. ► Value Optimization & Cost Control At Ernst & Young he is responsible for working with clients in engagement for Freight cost optimization, providing them more economical and efficient logistics and supply chain management solutions for their international/domestic business. ▪ Assisted the team in performing detailed analysis of entire EXIM portfolio, detailed analysis and benchmarking of various cost levers like sea freight, B/L, DDU, services, exchange rate, F&F, DAP, carrier interface, terminal handling, documentation, port surcharge, etc. Identify cost levers for negotiation with select additional vendors along with existing vendors (both F&F agents and Carriers). Help in review of process, documentation, existing KPIs with an objective to enhance the same to include leading market practices. Conducted review of the budget and market billing to be in line with market rates and provide suggestions to optimise the same Past Experiences: Vaishno Megamovers LLP (Feb’ 2016 to Sep’ 2017) • Vaishno Megamovers is a logistic arm and Part of the 1.5 Billion USD Viraj Group. • Was Actively involved in all freight cost negotiations and contract filing for the Group. • Managing complete Export operations whilst aiding customers with issues pertaining to operations/documentation. • Assisting the Sales team with Joint calls to better understand customer requirements thus leading to customer retention and gaining customer loyalty, • Monitoring team performance at micro level during weekly meetings and CRM updates. Internship: All India Clearing and Forwarding Pvt.Ltd (June’ 2015 to August’ 2015) • Export SI filings and arranging D/O’s from Shipping Lines as per requirement. • Keeping track of all export shipments and providing updates to team for necessary action. Smaaash Entertainment Pvt.ltd (May’ 2013 to June’ 2013) • Joined as a marketing intern from College for a seasonal cricket tournament, successfully achieved a target of persuading 100+ customers to enroll for the tournament. Background Experience Skills Nishant Uppal Consultant– IIC Risk Advisory Services Ernst & Young LLP Mobile +91 9699365575 Email nishant.uppal@in.ey.com
  • 22.
    Disclaimer © Ernst &Young LLP, India The information in this presentation pack is confidential and contains proprietary information of EY. It should not be provided to anyone other that the intended recipients without our written consent. Anyone who receives a copy of this presentation pack other than in the context of our oral presentation/ communication should note that we do not have any responsibility to anyone other than our client in respect of the information contained in this document. Ernst & Young LLP is one of the Indian client serving member firms of EYGM Limited. For more information about our organization, please visit www.ey.com/in. Ernst & Young LLP is a Limited Liability Partnership, registered under the Limited Liability Partnership Act, 2008 in India, having its registered office at 22 Camac Street, 3rd Floor, Block C, Kolkata – 700016 © 2016 Ernst & Young LLP. Published in India. All Rights Reserved. This publication contains information in summary form and is therefore intended for general guidance only. It is not intended to be a substitute for detailed research or the exercise of professional judgment. Neither EYGM Limited nor any other member of the global Ernst & Young organization can accept any responsibility for loss occasioned to any person acting or refraining from action as a result of any material in this publication. On any specific matter, reference should be made to the appropriate advisor.