2. Company profile
“COUNTO HONDA” was established in
the year 2003.
Owner – Mr. Rajesh Khaunte ( MD )
Location – Mapusa
Business – Dealer in Honda Bikes and
servicing
Total employees - 65
3. Topic of the study
EMPLOYEE RETENTION
Why Retention is important?
The Cost of Turnover
Loss of Company Knowledge
Disruption of Customer Service
Turnover spirals into more turnover
4. Objective of the study
To know if Counto Honda makes any effort
to retain its employees.
The reason why the employees leave the
job.
The factors that keep the employees
happy.
Suggest some retention strategies to the
organization.
5. Methodology
Sample size/Number of respondents: 30
Sample type: Simple Random Sampling
Data Collection
Data was collected from the employees of Counto
Honda with the help of a questionnaire.
13Questions were framed in the form of:
Open ended questions
Close ended questions
Scales used was – Dichotomous scale (yes or no)
-- Likert 5 pointscale
6. FINDINGS
1 . How flexible company towards
employees personal needs , leaves and
other facilities.
very
inflexible
23%
somewhat
inflexible
60%
somewhat
flexible
17%
7. FINDINGS
2. Rate the Equipments and infrastructure
provided.
very
good
3%
good
70%
poor
27%
8. FINDINGS
3. Any Rewards and Recognition
- No rewards and Recognition provided.
4. skills and education qualification required.
Sales Dept – Graduate, Communication
skills with English, Konkani, Marathi, hindi
and finance knowledge.
Accounts dept – Accounts knowledge,
finance , graduate.
Spares - Inventory management, product
knowledge, listening skills.
Service – ITI , SSC pass , technical skills.
9. 5. Any Retention efforts by counto honda ?
- No efforts to retain employees .
6. Purpose for working at counto honda ?
- salary
- Experience and certificate
7. Does your superior appreciates your
efforts ?
- No such efforts
10. 8. Any Training program conducted ?
- 8 days initial training
9. Would you suggest your friend to join
this company ?
-
prob
yes
7%
not
sure
10%
prob
not
33%
definitel
y not
50%
11. 10. If you decide to leave the job , what
would be the reason ?
- less salary
- more working hours
- better job in future
11. How satisfied are you with the job ?.
satisfied
27%
very
disatified
20%
dissatisfie
d
53%
12. 12. Employee suggestion to the Company
- Salary/wages to be increased.
- Incentives to be provided.
- Working hours to be reduced.
- provide transport allowance.
- regular feedback need to be provided.
14. SUGGESTIONS
Increase in the salary of workers and
provide incentives.
Give feedback on employee performance
on a regular basis.
Be flexible in terms of work-life balance
Create a culture of engagement
Conduct Exit interviews