OGX as sales
Increasing the effectiveness of the promotion
      for external and internal pipeline
Material Content

1) Internal pipeline sales
         Flow & timeline
         Promotion actions
         Overcoming barriers
2) External pipeline sales
         Flow & timeline
         Promotion actions
         Overcoming barriers
3) Responsibilities (TM vs OGX)
4) Managing the OGX sales
INTERNAL PIPELINE SALES
Flow & Timeline

   Internal
                           Virtual            Physical
Communication            promotion           promotion
    Plan

  Should be done        Should be done       Must be done



 Applications
                        Applications         Indication
   follow up
                         Collection          Campaigns
 (interviews)

During promotion        During promotion   1st - 2nd week of May




                        Promote to new members!
Promotional Actions
 VIRTUAL PROMOTION

o Facebook: Use the Facebook groups of your LC to promote the internal
  recruitment of Global Citizen. If your LC has functional groups, also promote
  the internal recruitment inside! Create events inviting people to live a Global
  Citizen Experience! Remember to customize your message so the members
  identify and understand they are the target!
o Forums: Use the LC forum to promote the program!
o Twitter: post teasers on it (news about the main suppliers countries, news
  about international and volunteer experience) and promote the program! Take
  advantage of the Cooperations for Leaders which have highly attractive
  destinations.
o Hotsite: promote it in all your promotional materials and promotion actions
o Website: Post specific information about the program in your LC, and the link
  to our hotsite. It’s important that you use the same visual guidelines.
o E-mail marketing: Send emails with customized messages for your members.
  Use your database to target members & alumni.
Promotion Actions
 PHYSICAL PROMOTION

o General Meetings: Include the promotion of Global Citizen! Don’t forget to promote
  the destinations for leaders and align the message with Take The LEAD!
o Mentoring Meetings: Previously align with mentors regarding specific messages that
  should be spread within the mentees regarding the Global Citizen Program and the
  advantages to go on exchange on this semester. Ask them to support the members with
  the planning.
o Functional Meetings: Include the promotion of Global Citizen! Don’t forget to promote
  the destinations for leaders and align the message with Take The LEAD!
o Go for it! Event!: organize and event to promote Global Citizen (exchange experience),
  Team Leader experiences and Global Learning environment. Gather alumni to showcase
  their team leader experience, trainees to share their international experience and
  members to engage them with this experiences and discuss about global issues. Take
  advantage of the environment and connect the global issues with the opportunity to
  impact society through the Global Citizen Program.
Promotion Actions
 DIRECT SALES
o Create an internal recruitment team (TL: Recruitment Cell).
o Define the target and make the members of the recruitment cell
  responsible for approaching the overall membership of the LC. Each
  member of the team must be responsible of specific members of the LC to
  approach and sale the Global Citizen Program.
o Set an individual goal of Ra for this internal recruitment team.
o Create internal competitions and link it to R&R!
Overcoming Barriers

I can’t leave my functional area now! I´m Team Leader or key
 member!
o If you are Team Leader search for a member to be the final responsible for
  the team while you are on exchange. The performance won’t drop as long
  as you make a good “transition” with your member and keep making the
  track of your team results while exchange!
o Take advantage of technology and use online collaboration tools like
  Microsoft Sharepoint, Wiziq, Skype, Webex, etc.
o Financial incentives for internal pipeline that will go on X in June/July
  (e.g. discounts / offer health insurance)
EXTERNAL PIPELINE SALES
Flow & Timeline

                                              Communication                         Virtual
                        Targeting
                                                  Plan                            promotion

                      Should be done           Should be done                             1st - 2nd week of May




During promotion
                      Applications              Indication                         Physical
                       Collection               Campaigns                         promotion

                                                                1st - 2nd week of May



                      Applications
                        follow up              Expand your reach! Promote to new
                      (interviews)             courses and universities!
                   Together with promotion
Promotion Actions
 VIRTUAL PROMOTION

o Facebook: use the facebook app (and create new ones) and banner;
  promote the official video on it; create events inviting people to live a
  Global Citizen experience!
  PS: Pay attention at the new online campaign that is coming soon!
o Twitter: post teasers on it (news about the main suppliers countries, news
  about international and volunteer experience) and promote the program!
o Hotsite: promote it in all your promotional materials and promotion
  actions
o Website: Post specific information about the program in your LC, and the
  link to our hotsite. It’s important that you use the same visual guidelines.
o E-mail marketing: Send emails to google groups or university mailing. Ask
  your members to send to their friends!
Promotion Actions
     PHYSICAL PROMOTION

    o   Posters
    o   Flyers
    o   Printed cards with the hotsite link
    o   Lectures (use the testimonial of EPs returnees)

        •2 classrooms
         in the                  •20                                          1         2000
1 day    morning        1 week    classrooms   2 weeks   40 classrooms   classroom=   achieved
        •2 classrooms                                                     50 people    people
         at night




    o Global Village (opened for all the university)
    o Events
Promotion Actions
 INDICATIONS CAMPAIGNS
o Create a internal campaign to increase the numbers of indications and
  applications (recognize that members that indicate more people)  link it
  with some R&R
o Create in the applications a “space for indications” (indications from the
  external audience)

 DIRECT SALES
o Each member is responsible to sell it to theirs friends, colleagues and
  other students
o Educate your members about the program and about how to use their
  social medias to promote it
o Create internal competitions
Promotion Actions

 MEDIA
o Appearances at the target universities website, newspaper, magazine, etc
o Use the model of release and send it to the local media (local newspapers,
  TV programs, etc)




 Check all the promotion materials at the link:
 http://www.myaiesec.net/content/viewfile.do?opern=next&contentid=10174689

 At the guideline you can find the facebook banner and app, official video, etc
Overcoming Barriers

People just want to go on X in the end of the year
o The first step to align it with the external audience is during the
  promotion. Review all your promotion materials and ensure that they are
  reinforcing the “vacation opportunity for June and July”. Also reinforce it
  during the lectures and speeches.
o Ensure that at the application form the months for realization are only as
  June, July and August
o Choose target courses and negotiate with courses coordinators and
  professors about the exams dates (so the EP can go on exchange in middle
  of June) and absences (maybe the EP can do a project when come back of
  the X to accredit the absences)
o Sell “Multiply your impact!” product
o Financial incentives for people that will go on X in June/July (e.g.
  discounts / offer health insurance)
Overcoming Barriers

People don’t want to go to Eastern Europe and Africa
 because of the price

o Discount policies linked with matches for these regions
o Focus on private universities (usually these students have a better
  financial condition)
o Promote cases about these countries  reinforce the strong cultural
  learning
o Usually the match with these countries are faster (if the EP needs to go on
  X asap, these are the best destinations for fast match)
Overcoming Barriers

I don’t find the Latin America TNs at the system

o Just talk with the cooperation managers and ceeders. Countries as Mexico,
  Bolivia and Colombia has already raised TNs for the cooperation. Southern
  Cone is selling a specific project to receive only Brazilians!

                                    Manager                                   Contact
   CAS             Fernanda Ribas (MCVPX CAS elected)   fernanda.ribas@aiesec.net
   Mexico          Caique Diniz (NSU Cidadão Global)    caiquedr@gmail.com / caique.ribeiro@aiesec.net
   Colombia        Daniel da Cas (ceeder)               danieldacas@gmail.com
   Southern Cone   Luisa Freitas (ceeder)               luisawfreitas@gmail.com
   Bolivia         Andre Schiavini (VPTM @MA)           andre.schiavini@aiesec.net
   Guatemala       Bruno Matos (VPOGX @FO)              bruno.matos@aiesec.net
   Venezuela       Ismael Carrillo (MCVPTM)             ismael.carrillo@aiesec.net
   Peru            Andre Schiavini (VPTM @MA)           andre.schiavini@aiesec.net
RESPONSABILITIES
TM vs OGX Responsabilities: Model I

      OGX                             TM



External Pipeline               Internal Pipeline
   Promotion                       Promotion



External Pipeline               Internal Pipeline
    Selection                       Selection



External Pipeline               Internal Pipeline
   RA, MA, RE                      RA, MA, RE
TM vs OGX Responsabilities: Model II

                     OGX                                                    TM


              External Pipeline
                 Promotion
                                                                     Internal Pipeline
                                                                        Promotion
              External Pipeline
                  Selection
                                                                     Internal Pipeline
              External Pipeline                                          Selection
                 RA, MA, RE


              Internal Pipeline                                      Internal Pipeline
                RA, MA & RE                                               RA **


**Ensure this will happen! And OGX just need to literally RA the form in myaiesec.net
MANAGING THE SALES
Managing “the sales”

• The OGX members should act as sales members for students, so they
  should be managed like this as well  individual sales goals!

                                    ICX                         OGX
          Individual Goal




                             # Sales Meetings    # Lectures / classrooms speeches
                            # Signed contracts    # Applicants and # Selected EPs
                                  # TN RA                     # EP RA
                                 # TN MA                      # EP MA


• Share the total program goals (applications, selected EPs, raised and
  matched EPs) between all the area members
• The team leader should track it daily-weekly
• Use the individuals goals achievement to do periodical R&R at the area 
  it can stimulate a increase at the area performance!

Internal pipeline analysis for promotion (1)

  • 1.
    OGX as sales Increasingthe effectiveness of the promotion for external and internal pipeline
  • 2.
    Material Content 1) Internalpipeline sales Flow & timeline Promotion actions Overcoming barriers 2) External pipeline sales Flow & timeline Promotion actions Overcoming barriers 3) Responsibilities (TM vs OGX) 4) Managing the OGX sales
  • 3.
  • 4.
    Flow & Timeline Internal Virtual Physical Communication promotion promotion Plan Should be done Should be done Must be done Applications Applications Indication follow up Collection Campaigns (interviews) During promotion During promotion 1st - 2nd week of May Promote to new members!
  • 5.
    Promotional Actions  VIRTUALPROMOTION o Facebook: Use the Facebook groups of your LC to promote the internal recruitment of Global Citizen. If your LC has functional groups, also promote the internal recruitment inside! Create events inviting people to live a Global Citizen Experience! Remember to customize your message so the members identify and understand they are the target! o Forums: Use the LC forum to promote the program! o Twitter: post teasers on it (news about the main suppliers countries, news about international and volunteer experience) and promote the program! Take advantage of the Cooperations for Leaders which have highly attractive destinations. o Hotsite: promote it in all your promotional materials and promotion actions o Website: Post specific information about the program in your LC, and the link to our hotsite. It’s important that you use the same visual guidelines. o E-mail marketing: Send emails with customized messages for your members. Use your database to target members & alumni.
  • 6.
    Promotion Actions  PHYSICALPROMOTION o General Meetings: Include the promotion of Global Citizen! Don’t forget to promote the destinations for leaders and align the message with Take The LEAD! o Mentoring Meetings: Previously align with mentors regarding specific messages that should be spread within the mentees regarding the Global Citizen Program and the advantages to go on exchange on this semester. Ask them to support the members with the planning. o Functional Meetings: Include the promotion of Global Citizen! Don’t forget to promote the destinations for leaders and align the message with Take The LEAD! o Go for it! Event!: organize and event to promote Global Citizen (exchange experience), Team Leader experiences and Global Learning environment. Gather alumni to showcase their team leader experience, trainees to share their international experience and members to engage them with this experiences and discuss about global issues. Take advantage of the environment and connect the global issues with the opportunity to impact society through the Global Citizen Program.
  • 7.
    Promotion Actions  DIRECTSALES o Create an internal recruitment team (TL: Recruitment Cell). o Define the target and make the members of the recruitment cell responsible for approaching the overall membership of the LC. Each member of the team must be responsible of specific members of the LC to approach and sale the Global Citizen Program. o Set an individual goal of Ra for this internal recruitment team. o Create internal competitions and link it to R&R!
  • 8.
    Overcoming Barriers I can’tleave my functional area now! I´m Team Leader or key member! o If you are Team Leader search for a member to be the final responsible for the team while you are on exchange. The performance won’t drop as long as you make a good “transition” with your member and keep making the track of your team results while exchange! o Take advantage of technology and use online collaboration tools like Microsoft Sharepoint, Wiziq, Skype, Webex, etc. o Financial incentives for internal pipeline that will go on X in June/July (e.g. discounts / offer health insurance)
  • 9.
  • 10.
    Flow & Timeline Communication Virtual Targeting Plan promotion Should be done Should be done 1st - 2nd week of May During promotion Applications Indication Physical Collection Campaigns promotion 1st - 2nd week of May Applications follow up Expand your reach! Promote to new (interviews) courses and universities! Together with promotion
  • 11.
    Promotion Actions  VIRTUALPROMOTION o Facebook: use the facebook app (and create new ones) and banner; promote the official video on it; create events inviting people to live a Global Citizen experience! PS: Pay attention at the new online campaign that is coming soon! o Twitter: post teasers on it (news about the main suppliers countries, news about international and volunteer experience) and promote the program! o Hotsite: promote it in all your promotional materials and promotion actions o Website: Post specific information about the program in your LC, and the link to our hotsite. It’s important that you use the same visual guidelines. o E-mail marketing: Send emails to google groups or university mailing. Ask your members to send to their friends!
  • 12.
    Promotion Actions  PHYSICAL PROMOTION o Posters o Flyers o Printed cards with the hotsite link o Lectures (use the testimonial of EPs returnees) •2 classrooms in the •20 1 2000 1 day morning 1 week classrooms 2 weeks 40 classrooms classroom= achieved •2 classrooms 50 people people at night o Global Village (opened for all the university) o Events
  • 13.
    Promotion Actions  INDICATIONSCAMPAIGNS o Create a internal campaign to increase the numbers of indications and applications (recognize that members that indicate more people)  link it with some R&R o Create in the applications a “space for indications” (indications from the external audience)  DIRECT SALES o Each member is responsible to sell it to theirs friends, colleagues and other students o Educate your members about the program and about how to use their social medias to promote it o Create internal competitions
  • 14.
    Promotion Actions  MEDIA oAppearances at the target universities website, newspaper, magazine, etc o Use the model of release and send it to the local media (local newspapers, TV programs, etc) Check all the promotion materials at the link: http://www.myaiesec.net/content/viewfile.do?opern=next&contentid=10174689 At the guideline you can find the facebook banner and app, official video, etc
  • 15.
    Overcoming Barriers People justwant to go on X in the end of the year o The first step to align it with the external audience is during the promotion. Review all your promotion materials and ensure that they are reinforcing the “vacation opportunity for June and July”. Also reinforce it during the lectures and speeches. o Ensure that at the application form the months for realization are only as June, July and August o Choose target courses and negotiate with courses coordinators and professors about the exams dates (so the EP can go on exchange in middle of June) and absences (maybe the EP can do a project when come back of the X to accredit the absences) o Sell “Multiply your impact!” product o Financial incentives for people that will go on X in June/July (e.g. discounts / offer health insurance)
  • 16.
    Overcoming Barriers People don’twant to go to Eastern Europe and Africa because of the price o Discount policies linked with matches for these regions o Focus on private universities (usually these students have a better financial condition) o Promote cases about these countries  reinforce the strong cultural learning o Usually the match with these countries are faster (if the EP needs to go on X asap, these are the best destinations for fast match)
  • 17.
    Overcoming Barriers I don’tfind the Latin America TNs at the system o Just talk with the cooperation managers and ceeders. Countries as Mexico, Bolivia and Colombia has already raised TNs for the cooperation. Southern Cone is selling a specific project to receive only Brazilians! Manager Contact CAS Fernanda Ribas (MCVPX CAS elected) fernanda.ribas@aiesec.net Mexico Caique Diniz (NSU Cidadão Global) caiquedr@gmail.com / caique.ribeiro@aiesec.net Colombia Daniel da Cas (ceeder) danieldacas@gmail.com Southern Cone Luisa Freitas (ceeder) luisawfreitas@gmail.com Bolivia Andre Schiavini (VPTM @MA) andre.schiavini@aiesec.net Guatemala Bruno Matos (VPOGX @FO) bruno.matos@aiesec.net Venezuela Ismael Carrillo (MCVPTM) ismael.carrillo@aiesec.net Peru Andre Schiavini (VPTM @MA) andre.schiavini@aiesec.net
  • 18.
  • 19.
    TM vs OGXResponsabilities: Model I OGX TM External Pipeline Internal Pipeline Promotion Promotion External Pipeline Internal Pipeline Selection Selection External Pipeline Internal Pipeline RA, MA, RE RA, MA, RE
  • 20.
    TM vs OGXResponsabilities: Model II OGX TM External Pipeline Promotion Internal Pipeline Promotion External Pipeline Selection Internal Pipeline External Pipeline Selection RA, MA, RE Internal Pipeline Internal Pipeline RA, MA & RE RA ** **Ensure this will happen! And OGX just need to literally RA the form in myaiesec.net
  • 21.
  • 22.
    Managing “the sales” •The OGX members should act as sales members for students, so they should be managed like this as well  individual sales goals! ICX OGX Individual Goal # Sales Meetings # Lectures / classrooms speeches # Signed contracts # Applicants and # Selected EPs # TN RA # EP RA # TN MA # EP MA • Share the total program goals (applications, selected EPs, raised and matched EPs) between all the area members • The team leader should track it daily-weekly • Use the individuals goals achievement to do periodical R&R at the area  it can stimulate a increase at the area performance!