Interactive Facebook
           Workshop

     Set up your business for
         Success on Facebook

                  #TSMPifw
What you will learn today...


 • Facebook Strategy

 • Facebook Orientation

 • Facebook Setup

 • Facebook Content
How Do You Catch A Fish?
Facebook Today...

•   Monthly active users now over 900 million
•   One in 7.7 people on the planet have a Facebook account
•   Monthly mobile users now total 488 million
•   83 million users accessed Facebook solely from mobiles in March ‘12
•   42 million “Pages” with 10 likes or more
•   Over 9 million Facebook “apps”
•   3.2 billion Likes and Comments are posted daily
•   300 million photos are uploaded to the site each day
Part 1
Facebook Strategy
Describe Your Business
Describe Your Business From Client’s View...
Describe Ideal Client’s Top 10...


• Fears – what keeps them awake at night?

• Wants – what do they want?

• Needs – what do they need?

• What frustrates them?
Now prioritise these
  into the top 3
      issues
What are the
   top 10 mistakes
your prospects make
around your product?
What is your primary business objective?



                   • Build a list
                   •   Sell products
                   •   Increase brand awareness
                   •   Improve customer service
                   •   Increase engagement levels
Track Your Results




               Social Media Marketing Industry Report 2012
What is your ‘call to action’?


                    •   Become a fan
                    •   Drive traffic to website
                    •   Build a database
                    •   Increase referrals
                    •   Purchase product
Cyclic Phase of Facebook Marketing




Image courtesy of Wildfireapps.com
Social Media Marketing Strategy Plan

                                    Where are you now?                                                              Where do you want to be?
•Strengths: put your strengths here                                               •Achievements for 3 successful years: put what you want to achieve personally, financially, spiritually and
•Weaknesses: put your weaknesses here                                             business-wise here
                                                                                  •Things that need to be in place within the next 12 months:
                                                                                              o      List the most important things you need to do to make your achievements happen




                                                                      How will you get there?

Strategy 1:                        Strategy 2:           Strategy 3               Strategy 4:                            Strategy 5:                            Strategy 6:




                                   2.1                   3.1                      4.1                                    5.1                                    6.1




When:                              When:                 When:                    When:                                  When:                                  When:
Who:                               Who:                  Who:                     Who:                                   Who:                                   Who:
Part 2
Facebook Orientation
The Different Types Of Pages On Facebook


• Personal Profile

• Business Page / Fan Page / “LIKE”

• Group Page / “JOIN”

• Interest Page / Community Page

• Places Page
What’s the difference between...


• Newsfeed

• Ticker

• Wall

• Chat
Optimum Setup
          Personal Profile                   Business Page




Personal Newsfeed                Page Newsfeed
Profile Page                     Page Profile
Connect with friends/family      Interact only with other Pages
Interact with everything on FB   Offers customisation
Facebook’s Secret Treasure...




     Facebook’s search function
To Message Or Post?


Message = Private



Post = Public*



* You can adjust on Personal Profile
Protect Your Private Account

To prevent your account being hacked:
• Set a secure password
• Adjust your Account Settings – Secure Browsing
    (Account settings > Security > Secure Browsing – enable)


• Adjust your Account Settings – Login Notifications
   (Account settings > Security > Login Notifications – enable)
Part 3
Facebook Setup
Setting Up A Business Page Correctly

    http://www.facebook.com/pages/create.php
The Importance of your Facebook Page Title

 • Try to keep it under 25 characters (FB Ads)

 • Use keywords that your customers will
   search for
What is a Vanity URL?

 • Short, neat URL for your Facebook Page
    www.facebook.com/EasyOnlineMarketingForYou


 • www.facebook.com/username

 • Once you set it, you cannot change so make
   sure it is exactly what you want
Tips on creating a FB Business Page

 1. Choose the appropriate Category

 2. Use Keywords in your title of the page

 3. Fill in the INFO page in as much detail as you can – add
     keywords here too especially About & Description

 4. Upload a good image (photo/logo)

 5. Suggest the page to your existing contacts to like so you can
     secure your Vanity URL

 6. Start posting regularly
Maximising Facebook Real Estate

                                    New Cover
                                      Image
                                    851 x 315
  Profile
    Pic                            * Rules apply
 180 x 180




                                  App Thumbnails
                                      111 x 74
                                      Great for
       About                       Calls To Action
      Section                          Max 12
        Add                         Top 3 most
      Call To                        important
      Action
Maximising Facebook Real Estate
Timeline Images – Precise measurements

  Cover image:        851 x 315

  Profile Picture:    125 x 125

  Thumbnail image:    111 x 74

  Images in wall post: 404 x 404

  Highlighted images: 843 x 403
Rules For Cover Images

   Get creative
   Show people using your product

     Price or purchase info ie: 40% off
     Contact info
     Reference to features such as ‘Like’, ‘Share’ etc
     Calls to action
     Should not infringe anyone’s copyright
     Must not be primarily text-based
Creative Ideas - Theme
Creative Ideas – Extend your image to CTA
Creative Ideas – Sensation
Creative Ideas – Sense of Belonging
Creative Ideas – Identify
Thumbnails That Drive Traffic

  Larger Thumbnails for Apps 111 x 74 pixels

  Up to 12 Apps can be shown on your Timeline Page

  You can move the thumbnails around

  Can customize except Photos, Likes, Videos

  Great place for call to action
App Thumbnails....Strategy
App Thumbnails....Strategy

  • Click the top right hand corner of Thumbnail

  • Click Edit Settings

  • Click Change to edit the image

  • Enter text to name the Thumbnail and save

  • Click Okay
Custom Pages – where are they hiding?

  Tabs are now called Apps

  Custom pages have increased from 520 px to 810 px wide

  No Default Tab setting

  You can still do reveal/fan-gate pages

  Find ways to be creative

  Encourage your visitors to take action
Custom Pages – where are they hiding?

  Use Thumbnails for organic traffic

  Use Facebook Ads for direct traffic

  Test and measure both!
Quick Results with Custom Pages...

  Competitions/Promotions

  Create engagement

  Make it an attractive offer
Quick Results with Custom Pages...
Resources


   Tabfusion.com – blog app ($30 for 3 years)

   Pagemodo.com – DIY Custom FB Pages

   Fiverr.com – Timeline graphics

   EasyOnlineMarketingForYou.com – custom FB

   TheSocialMediaPrincess.com – online training
Introducing the “Marketing Mastermind Club”
Introducing the “Marketing Mastermind Club”

   “Thanks so much for the brain-storming we did on my future outlook Julie.
   After mind-mapping where I was and where I was going, I ended up with a
   task list of what would make the difference in my life. Now after 6 months
   my profit has increased 30% from implementing those suggestions, I have
   stopped dealing with people I didn’t want to deal with and I now have
   choice. Without it I would not have had a clear vision on just how close I
   was to becoming free from the 9-5 grind. You have given me confidence in
   not only my marketing, but my business. Thank you.”

                                                    Leanne Arden, Astro Visual

                                                      www.astrovisual.com.au
Introducing the “Marketing Mastermind Club”

  I was floundering with my social media, doing a bit here and a bit there with a purpose but I didn't
  know really what I was doing and was becoming increasingly frustrated.

  I 'd had a small association with Julie over about 18 months. I'm one of these people who watch,
  listen and then decide who I want to do business with. Julie ticked all of the boxes I was looking for
  in a social media expert. Someone I knew I could trust to deliver what I needed, and someone who
  didn't cost the earth.

  I had watched one of Julie's webinars and was very taken with the professional delivery. I also
  attended a network meeting where Julie was the guest speaker and I liked what I saw and heard, I
  knew we had to do business.

  I joined Julie's Social Media Princess's Mentoring Program and believe me I'm so happy. This lady
  lives and breathes social media but she has a heart, you only have to email Julie and the next thing
  she is on the phone wanting to help.

  Thank you so much Julie, you have given me so much clarity around a world which is/was very
  foreign to me and thank you for caring.

  Kind regards
  Val Chambers
  www.theoillady.com
Introducing the “Marketing Mastermind Club”

  As a corporate consultant, providing executive coaching, change management, employee
  engagement and strategic planning services to some of the largest companies in Australia, I
  invariably end up in conversations with executives about their personal branding and how they can
  better position themselves both internally and externally to their company.

  When I spent time with Julie Mason, The Social Media Princess, I was blown away! Make no
  mistake, the world has changed irrevocably and social media is the cause! Executives and
  managers in companies, who care about their personal brand, their network and the connection of
  their company to marketplace, cannot ignore social media.

  Since I have spent time with Julie, I have realized how some of our biggest companies are only just
  touching the surface of the social media opportunity. What Julie has taught me is nothing short of
  mind blowing and has added incredible value to the coaching I can give my clients. She is very
  generous with her knowledge and continually expands her own skill level (so I keep looking great to
  my clients). She has exploded my own profile and is absolutely my “go to guru” on strategic social
  media.

  Kind regards

  Simon Bowen
  Rosscrae International Pty Ltd
  www.simonbowen.com.au
Part 4
Facebook Content
The KISS Principle



     Keep It Significant & Sharable
Content Layout

 • Star Posts

 • Pin Posts

 • Add some history – change the date
Content Layout – Star (Highlighted) Posts
Content Layout – Pin Posts
Content Layout – add some history
Content Layout – add some history
Get your content auto-delivered

                    www.google.com.au/alerts

                    Enter your keywords in the Search Terms box

                    Choose how often you receive the alerts

                    Enter your email address

                    Monitor what is happening in your industry
                    daily
The difference between Marketing & Advertising



             Marketing...
            creates the desire
       for the product or service
The difference between Marketing & Advertising



            Advertising...
       Assumes you already have
      an interest and need only the
        “how & where” to buy it
Examples of Marketing Posts


       Summer is the peak time for bush-fires, so remember to clean up
       any leaf matter around your house, especially on flat roofs or patios


       Gutter-guard not only protects your gutters from leaves but is great
       at keeping out those pesky tennis balls that ‘accidentally’ find their
       way onto the roof and can block your downpipes.


       Keeping your roof clean from debris build up can stop corrosion of
       your metal gutters and roof. A build-up of rotting leaves can cause
       rust to develop meaning costly repairs.
Examples of Advertising Posts

   Summer is peak season for bushfires and leaves on your roof are a
   frequent cause of housefires – keep your roofs clean - purchase
   www.XYZroofgutterguard.com now!


   Prevent expensive metal gutter replacement costs by keeping your
   gutters clean of rotting leaves, see our special offer on Gutter Guard at
   www.XYZroofgutterguard.com today!


                 Important Ratio
          4 x marketing to 1 x advertising
What to post...

    •   Status updates (see 2 suggestions list)
    •   Relevant videos
    •   Photos – remember to tag people in them
    •   News articles
    •   Ask a question
    •   Post about an upcoming event you are running
    •   Shoutouts
    •   Fun stuff
Quote Sources

   http://www.woopidoo.com/business_quotes/index.htm

   http://www.brainyquote.com/

   http://www.motivatingquotes.com/

   http://www.quotationspage.com/subjects/

   http://funnysayings.webs.com/qmarkslaughlines.htm#Funny
Increase Followers

   •   Have a clear call to action
   •   Suggest page to friends and ask them to refer
   •   Use Facebook as your Page
   •   Take photos at events and tag photos
   •   Connect personally & transfer
   •   Strategic alliances
   •   Groups
   •   Email/business card
Interactive facebook workshop 2012
Interactive facebook workshop 2012

Interactive facebook workshop 2012

  • 1.
    Interactive Facebook Workshop Set up your business for Success on Facebook #TSMPifw
  • 2.
    What you willlearn today... • Facebook Strategy • Facebook Orientation • Facebook Setup • Facebook Content
  • 3.
    How Do YouCatch A Fish?
  • 4.
    Facebook Today... • Monthly active users now over 900 million • One in 7.7 people on the planet have a Facebook account • Monthly mobile users now total 488 million • 83 million users accessed Facebook solely from mobiles in March ‘12 • 42 million “Pages” with 10 likes or more • Over 9 million Facebook “apps” • 3.2 billion Likes and Comments are posted daily • 300 million photos are uploaded to the site each day
  • 5.
  • 6.
  • 7.
    Describe Your BusinessFrom Client’s View...
  • 8.
    Describe Ideal Client’sTop 10... • Fears – what keeps them awake at night? • Wants – what do they want? • Needs – what do they need? • What frustrates them?
  • 9.
    Now prioritise these into the top 3 issues
  • 10.
    What are the top 10 mistakes your prospects make around your product?
  • 11.
    What is yourprimary business objective? • Build a list • Sell products • Increase brand awareness • Improve customer service • Increase engagement levels
  • 12.
    Track Your Results Social Media Marketing Industry Report 2012
  • 13.
    What is your‘call to action’? • Become a fan • Drive traffic to website • Build a database • Increase referrals • Purchase product
  • 14.
    Cyclic Phase ofFacebook Marketing Image courtesy of Wildfireapps.com
  • 15.
    Social Media MarketingStrategy Plan Where are you now? Where do you want to be? •Strengths: put your strengths here •Achievements for 3 successful years: put what you want to achieve personally, financially, spiritually and •Weaknesses: put your weaknesses here business-wise here •Things that need to be in place within the next 12 months: o List the most important things you need to do to make your achievements happen How will you get there? Strategy 1: Strategy 2: Strategy 3 Strategy 4: Strategy 5: Strategy 6: 2.1 3.1 4.1 5.1 6.1 When: When: When: When: When: When: Who: Who: Who: Who: Who: Who:
  • 16.
  • 17.
    The Different TypesOf Pages On Facebook • Personal Profile • Business Page / Fan Page / “LIKE” • Group Page / “JOIN” • Interest Page / Community Page • Places Page
  • 18.
    What’s the differencebetween... • Newsfeed • Ticker • Wall • Chat
  • 19.
    Optimum Setup Personal Profile Business Page Personal Newsfeed Page Newsfeed Profile Page Page Profile Connect with friends/family Interact only with other Pages Interact with everything on FB Offers customisation
  • 20.
    Facebook’s Secret Treasure... Facebook’s search function
  • 21.
    To Message OrPost? Message = Private Post = Public* * You can adjust on Personal Profile
  • 22.
    Protect Your PrivateAccount To prevent your account being hacked: • Set a secure password • Adjust your Account Settings – Secure Browsing (Account settings > Security > Secure Browsing – enable) • Adjust your Account Settings – Login Notifications (Account settings > Security > Login Notifications – enable)
  • 23.
  • 24.
    Setting Up ABusiness Page Correctly http://www.facebook.com/pages/create.php
  • 25.
    The Importance ofyour Facebook Page Title • Try to keep it under 25 characters (FB Ads) • Use keywords that your customers will search for
  • 26.
    What is aVanity URL? • Short, neat URL for your Facebook Page www.facebook.com/EasyOnlineMarketingForYou • www.facebook.com/username • Once you set it, you cannot change so make sure it is exactly what you want
  • 27.
    Tips on creatinga FB Business Page 1. Choose the appropriate Category 2. Use Keywords in your title of the page 3. Fill in the INFO page in as much detail as you can – add keywords here too especially About & Description 4. Upload a good image (photo/logo) 5. Suggest the page to your existing contacts to like so you can secure your Vanity URL 6. Start posting regularly
  • 28.
    Maximising Facebook RealEstate New Cover Image 851 x 315 Profile Pic * Rules apply 180 x 180 App Thumbnails 111 x 74 Great for About Calls To Action Section Max 12 Add Top 3 most Call To important Action
  • 29.
  • 30.
    Timeline Images –Precise measurements Cover image: 851 x 315 Profile Picture: 125 x 125 Thumbnail image: 111 x 74 Images in wall post: 404 x 404 Highlighted images: 843 x 403
  • 31.
    Rules For CoverImages  Get creative  Show people using your product  Price or purchase info ie: 40% off  Contact info  Reference to features such as ‘Like’, ‘Share’ etc  Calls to action  Should not infringe anyone’s copyright  Must not be primarily text-based
  • 32.
  • 33.
    Creative Ideas –Extend your image to CTA
  • 34.
  • 35.
    Creative Ideas –Sense of Belonging
  • 36.
  • 37.
    Thumbnails That DriveTraffic Larger Thumbnails for Apps 111 x 74 pixels Up to 12 Apps can be shown on your Timeline Page You can move the thumbnails around Can customize except Photos, Likes, Videos Great place for call to action
  • 38.
  • 39.
    App Thumbnails....Strategy • Click the top right hand corner of Thumbnail • Click Edit Settings • Click Change to edit the image • Enter text to name the Thumbnail and save • Click Okay
  • 40.
    Custom Pages –where are they hiding? Tabs are now called Apps Custom pages have increased from 520 px to 810 px wide No Default Tab setting You can still do reveal/fan-gate pages Find ways to be creative Encourage your visitors to take action
  • 41.
    Custom Pages –where are they hiding?  Use Thumbnails for organic traffic  Use Facebook Ads for direct traffic  Test and measure both!
  • 42.
    Quick Results withCustom Pages...  Competitions/Promotions  Create engagement  Make it an attractive offer
  • 43.
    Quick Results withCustom Pages...
  • 44.
    Resources Tabfusion.com – blog app ($30 for 3 years) Pagemodo.com – DIY Custom FB Pages Fiverr.com – Timeline graphics EasyOnlineMarketingForYou.com – custom FB TheSocialMediaPrincess.com – online training
  • 45.
    Introducing the “MarketingMastermind Club”
  • 46.
    Introducing the “MarketingMastermind Club” “Thanks so much for the brain-storming we did on my future outlook Julie. After mind-mapping where I was and where I was going, I ended up with a task list of what would make the difference in my life. Now after 6 months my profit has increased 30% from implementing those suggestions, I have stopped dealing with people I didn’t want to deal with and I now have choice. Without it I would not have had a clear vision on just how close I was to becoming free from the 9-5 grind. You have given me confidence in not only my marketing, but my business. Thank you.” Leanne Arden, Astro Visual www.astrovisual.com.au
  • 47.
    Introducing the “MarketingMastermind Club” I was floundering with my social media, doing a bit here and a bit there with a purpose but I didn't know really what I was doing and was becoming increasingly frustrated. I 'd had a small association with Julie over about 18 months. I'm one of these people who watch, listen and then decide who I want to do business with. Julie ticked all of the boxes I was looking for in a social media expert. Someone I knew I could trust to deliver what I needed, and someone who didn't cost the earth. I had watched one of Julie's webinars and was very taken with the professional delivery. I also attended a network meeting where Julie was the guest speaker and I liked what I saw and heard, I knew we had to do business. I joined Julie's Social Media Princess's Mentoring Program and believe me I'm so happy. This lady lives and breathes social media but she has a heart, you only have to email Julie and the next thing she is on the phone wanting to help. Thank you so much Julie, you have given me so much clarity around a world which is/was very foreign to me and thank you for caring. Kind regards Val Chambers www.theoillady.com
  • 48.
    Introducing the “MarketingMastermind Club” As a corporate consultant, providing executive coaching, change management, employee engagement and strategic planning services to some of the largest companies in Australia, I invariably end up in conversations with executives about their personal branding and how they can better position themselves both internally and externally to their company. When I spent time with Julie Mason, The Social Media Princess, I was blown away! Make no mistake, the world has changed irrevocably and social media is the cause! Executives and managers in companies, who care about their personal brand, their network and the connection of their company to marketplace, cannot ignore social media. Since I have spent time with Julie, I have realized how some of our biggest companies are only just touching the surface of the social media opportunity. What Julie has taught me is nothing short of mind blowing and has added incredible value to the coaching I can give my clients. She is very generous with her knowledge and continually expands her own skill level (so I keep looking great to my clients). She has exploded my own profile and is absolutely my “go to guru” on strategic social media. Kind regards Simon Bowen Rosscrae International Pty Ltd www.simonbowen.com.au
  • 49.
  • 50.
    The KISS Principle Keep It Significant & Sharable
  • 51.
    Content Layout •Star Posts • Pin Posts • Add some history – change the date
  • 52.
    Content Layout –Star (Highlighted) Posts
  • 53.
  • 54.
    Content Layout –add some history
  • 55.
    Content Layout –add some history
  • 56.
    Get your contentauto-delivered www.google.com.au/alerts Enter your keywords in the Search Terms box Choose how often you receive the alerts Enter your email address Monitor what is happening in your industry daily
  • 57.
    The difference betweenMarketing & Advertising Marketing... creates the desire for the product or service
  • 58.
    The difference betweenMarketing & Advertising Advertising... Assumes you already have an interest and need only the “how & where” to buy it
  • 59.
    Examples of MarketingPosts Summer is the peak time for bush-fires, so remember to clean up any leaf matter around your house, especially on flat roofs or patios Gutter-guard not only protects your gutters from leaves but is great at keeping out those pesky tennis balls that ‘accidentally’ find their way onto the roof and can block your downpipes. Keeping your roof clean from debris build up can stop corrosion of your metal gutters and roof. A build-up of rotting leaves can cause rust to develop meaning costly repairs.
  • 60.
    Examples of AdvertisingPosts Summer is peak season for bushfires and leaves on your roof are a frequent cause of housefires – keep your roofs clean - purchase www.XYZroofgutterguard.com now! Prevent expensive metal gutter replacement costs by keeping your gutters clean of rotting leaves, see our special offer on Gutter Guard at www.XYZroofgutterguard.com today! Important Ratio 4 x marketing to 1 x advertising
  • 61.
    What to post... • Status updates (see 2 suggestions list) • Relevant videos • Photos – remember to tag people in them • News articles • Ask a question • Post about an upcoming event you are running • Shoutouts • Fun stuff
  • 62.
    Quote Sources http://www.woopidoo.com/business_quotes/index.htm http://www.brainyquote.com/ http://www.motivatingquotes.com/ http://www.quotationspage.com/subjects/ http://funnysayings.webs.com/qmarkslaughlines.htm#Funny
  • 63.
    Increase Followers • Have a clear call to action • Suggest page to friends and ask them to refer • Use Facebook as your Page • Take photos at events and tag photos • Connect personally & transfer • Strategic alliances • Groups • Email/business card

Editor's Notes

  • #65 Who here would like to have the tools to master social media? Do I have your permission to talk about a new product I am launching?