GroupL was founded in 1973 in Kolkata, India to provide training and placement services to help people earn better livelihoods. It has since expanded to 13 countries and provides training in industries like retail, hospitality, healthcare, facilities management and security. GroupL trains candidates in various skills before placing them with client companies. It also offers HR consulting services like auditing clients' recruitment processes and resolving labor disputes. The company aims to empower migrant workers through skills development and ethical recruitment practices.

1. Enabling people earn a better livelihood
Training
Placement
HR Consulting

2. Enabling people earn a better livelihood
 Founded in 1973
 Headquartered in Kolkata, India
 Over 95% employee and client retention rates
 Today, helps people earn a better livelihood
through training
 Recruitment & training reach in 13 countries
 Industries:
 Retail
 Hospitality
 Healthcare
 Facilities Management
 Security
 Partner with governments in recruitment
countries to source and train the best
candidates
 More information available on:
www.GroupL.ae
Some highlights
About Us
We have a dream. A dream to make youth successfully employed. A dream that we
work on everyday. We strive to achieve our dream by developing the skills of youth
mainly in the retail, hospitality, healthcare, security and facility management fields
and thereafter assisting them in finding gainful employment.
With this thinking in mind, we were founded in 1973 in Kolkata, India. We started off
as a security guard company which then branched out into facility management,
recruitment and training services. Today we have our own offices in India, Nepal,
Bhutan, the United Arab Emirates with an extended presence in Bangladesh,
Cameroon, Ghana, Pakistan, Philippines, Serbia, Sri Lanka, Uganda and Vietnam.
We have been placing skilled professionals within businesses since 2000. In this
time, we have built a strong network and an exhaustive database of candidates who
are actively looking for roles in the Middle East.
Over the next quarter century we would like to see our training and placement
presence spread across Africa, South-East Asia, Eastern Europe and China.
Our Ideology
GroupL FZE was founded to give internationally migrant workers an opportunity to
earn a better livelihood. Our ideology is rooted in the thought that giving people
tangible skills enables them to do so throughout their life. While up-skilling the
workers, GroupL also ensures that they are in no way made vulnerable to the
widespread exploitative labour recruitment practices.
GroupL delivers value to our clients by providing them with job-ready workers
who have been sourced ethically and received excellent training.

3. TRAINING
We have extensive in-house training
capabilities, through which our clients
receive workers who are job-ready.
We work with technical institutes to
help us deliver skill assessment and
certification.
PLACEMENT
We provide a complete placement
solution from sourcing and selecting
the best candidates, their deployment,
till their welfare and repatriation. Our
processes are tailored to the contract
and the client’s requirements.
HR CONSULTING
We have a pool of highly qualified and
experienced managers who provide
expertise to deal with a range of
international labour supply chain
issues including auditing, labour
dispute resolution and HR
administration.
TRAINING
Our in-house training capabilities, deliver a diverse range of training services to
clients looking for job-ready candidates. Our collaborations with technical institutes
enable us to conduct in-source-country training as well as assess the candidates
skills. Training is essentially conducted in English with anecdotes supplied in the
local language.
In India, along with the Government of Kerala, we have set-up a Security Training
Academy, with the specific purpose of sending trained security personnel to the
Middle East.
Our training can be customized to suit the clients’ requirements and be delivered
prior to deployment of the workers. We also offer tailor-made training at clients’
worksites to bring up the standard of the workforce post-deployment.
Case Study
The Challenge: A newly established manned guarding company was trying to make
its mark in the Abu Dhabi market. Providing the same level of service as others in
the industry would not be sufficient for their investors to get desired returns.
The Solution: GroupL sent their trainers from overseas to the client’s work sites
and provided on-the-job training to the security officers. New guards were trained in
the source countries prior to deployment. The training did not only cover security
related topics but even customer handling skills, communication skills and general
awareness about the local customs in the UAE.
The Result: The clients were appreciative that someone was interested in up-skilling
the guards and this lead to a sharp increase in client referrals. All of the guards who
were trained prior to deployment passed the licensing exams in the first attempt.
Additionally, staff turnover across the company reduced drastically resulting in an
improved bottom line.
Enabling people earn a better livelihood

4. TRAINING
We have extensive in-house training
capabilities, through which our clients
receive workers who are job-ready.
We work with technical institutes to
help us deliver skill assessment and
certification.
PLACEMENT
We provide a complete placement
solution from sourcing and selecting
the best candidates, their deployment,
till their welfare and repatriation. Our
processes are tailored to the contract
and the client’s requirements.
HR CONSULTING
We have a pool of highly qualified and
experienced managers who provide
expertise to deal with a range of
international labour supply chain
issues including auditing, labour
dispute resolution and HR
administration.
PLACEMENT
GroupL provides a complete recruiting solution from sourcing and selecting the very
best candidates, their deployment, their welfare and till their repatriation.
Our local offices conduct pre-screening by telephone interview to confirm
qualifications and proficiency in English, which is supported by secondary face-to-
face screening. Our HR teams will interview and verify each candidate’s medical
fitness and aptitude as required. Where needed, verification of credentials can also
be conducted.
All selected candidates undergo a pre-deployment induction training. Where
required, further training can be conducted so that they arrive job-ready.
Case Study
The Challenge: An established retail and hospitality company required well trained
retail staff to cater to for its upcoming expansion. The candidates being recruited
through existing channels weren't briefed adequately and didn't have realistic
expectations of life in the UAE. The client also required to establish a pipeline of
candidates on a regular basis from multiple countries.
The Solution: In conjunction with the client, GroupL developed specific training
curriculum. The course covered topics such as customer handling, communication,
appearance and local customs in the UAE. Post this, GroupL went out and shortlisted
candidates for the final selection by the client in four countries. With a view to
developing a pipeline of job-ready candidates we established semi-permanent
training centers in these countries.
The Result: Not only was the client able to source people for their immediate
expansion, they were also able to develop a pipeline of candidates to cater for their
requirements during the course of the rest of the year. The client has also given us a
steady requirement of trained candidates from these countries on a monthly basis.
Enabling people earn a better livelihood

5. TRAINING
We have extensive in-house training
capabilities, through which our clients
receive workers who are job-ready.
We work with technical institutes to
help us deliver skill assessment and
certification.
PLACEMENT
We provide a complete placement
solution from sourcing and selecting
the best candidates, their deployment,
till their welfare and repatriation. Our
processes are tailored to the contract
and the client’s requirements.
HR CONSULTING
We have a pool of highly qualified and
experienced managers who provide
expertise to deal with a range of
international labour supply chain
issues including auditing, labour
dispute resolution and HR
administration.
HR CONSULTING
While organisations undergo annual financial audits on without a thought, rarely do
they engage in an audit of their HR practices and in particular their recruitment and
selection processes. This may be due to the fact that financial transactions occur
almost daily whereas processes are quickly developed when a new person needs to
be hired.
Our highly qualified and experienced managers are able to provide expertise to deal
with a range of issues including audit of the recruitment processes, labour dispute
resolution, general HR administration, etc.
We provide our clients with ready to use checklists to ensure that job descriptions
are kept up to date and salaries are equitable and at market rates.
Case Study
The Challenge: A government body was upset with the fees unscrupulous
recruitment agents were charging candidates for jobs with them. This led to a
demotivated workforce who left once they were debt free, thereby rendering
useless their investment in training of these staff.
The Solution: GroupL interviewed the candidates already in the UAE to ascertain
which agents were notorious at over charging. Prior to the next cycle of recruitment
these agents were made to pay a security deposit with the government body. We
sent our own employees as ghost candidates to document and record the entire
process. Once in the UAE, the candidates were reimbursed the excess charges from
the security deposit. The proof gathered through this process was used to lodge a
complaint with the country’s Embassy against the erring agents.
The Result: The employees were debt free almost from the time they commenced
their employment. This resulted in happier employees and a much reduced turnover
amongst them.
Enabling people earn a better livelihood

6. GroupL FZE
PO BOX 4422
Creative Tower, Fujairah,
United Arab Emirates
dubai@groupL.in
+971 50 725 8083
www.groupL.in
Enabling people earn a better livelihood