This document contains exercises for practicing communication skills like greeting people, making telephone calls, conducting interviews, and saying goodbye. It introduces 12 characters and has students match the characters to their pictures. The exercises are done in groups and pairs, with models for conversations provided.

1. longman.com
Peter Watcyn-Jones
Communication
Companion

2. A.1
Greeting People
Groups of 5. Say hello to the other students
in your group. Use the conversation below
as a model.
Dave: Morning, Ana.
Ana: Hi, Dave. How are you doing?
Dave: I’m doing fine, thanks.
How are you?
Ana: Good.
Role Play: Making a Telephone Call
Pairs. Student A, look at this page. Student B, look at page 3.
Imagine you are Jay Sutter. Call Student B. Ask for Professor Lee.
Student B begins. Use this language:
B: Good morning. Pearson University.
A: ___________, please.
B: I’m sorry, she’s busy. Your name?
A: ___________.
B: Just a moment.
Now imagine you are a secretary.
Answer Student B’s call.
Circle the title on the message.
Write the first name and last name
of the caller.
2
TELEPHONE MESSAGE
for
Dr. French
Mr./Ms._____________________
called
will call again
Ana’s Day

3. Level 1 • Unit A.1 3
Interviews
Groups of 5. First, fill in the table with your information. Then talk to 4 other students and fill
in their information.
You 1 2 3 4
What’s your
first name?
What’s your
last name?
What’s your
hometown/area
of the city?
Now introduce your classmates to the class. Use this language:
This is Peter Strauss from Berlin.
This is Kumiko Arai from Tokyo.
Role Play: Making a Telephone Call
Pairs. Student B, look at this page. Student A, look at page 2.
Imagine you are a secretary. Answer Student A’s call.
Circle the title on the message. Write the first name and last name of the caller.
You begin. Use this language:
B: Good morning. Pearson University.
A: ___________, please.
B: I’m sorry, he’s busy. Your name?
A: ___________.
B: Just a moment.
Now imagine you are Robin Cho. Call Student A.
Ask for Dr. French.
TELEPHONE MESSAGE
for
Professor Lee
Mr./Ms._____________________
called
will call again

4. Longman English Online Communication Companion4
Meet the Characters
Whole class. Look at the pictures. Listen to your teacher.
Point to the characters when you hear their names.
Ana Pedroso
Kate Taylor
Laura Arnello
Emi Okada
Dave Chen
Maggie Arnello
Chris Redmond
Rich Chen
Frankie Arnello
Luis Mendez
Paul Arnello
Sam Weiss

5. Level 1 • Unit A.1 5
Matching Game
Pairs. Cover page 4. Match the characters in the left column to their pictures in the right
column. Write the correct letter.
______ 1. Laura Arnello
______ 2. Maggie Arnello
______ 3. Frankie Arnello
______ 4. Paul Arnello
______ 5. Emi Okada
______ 6. Chris Redmond
______ 7. Rich Chen
______ 8. Dave Chen
______ 9. Luis Mendez
______10. Kate Taylor
______11. Ana Pedrosa
______12. Sam Weiss
Saying Goodbye
Groups of 5. Say goodbye to the other students in your group.
Use the conversation below as a model.
Chris: See you later, Ana.
Ana: Okay, Chris. Bye.
Chris: Take care!
a. b.
e. f.
c. d.
g. h.
k. l.
i. j.