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Info-Tech Research Group 1
Info-Tech Research Group 2
Member community sharing
best practices since 1997
Harness the Insight & Experience of 35,000 IT Professionals
Info-Tech Research Group 3
Implications from Leadership Paradox
Info-Tech Research Group 4
Build core process governance
Step-by-step- guidance with tools and
templates to optimize or re-engineer 45
core processes. Based on the COBIT framework.
Implement projects successfully
Get end-to-end project guidance with tools, templates and
workshops. Covers Applications, Infrastructure and
Strategy & Leadership.
Talent & leadership
Strategies on how to lead your team effectively. Training,
engaging , attracting talent, team development
Talk directly with Analysts to achieve
Greater project success
Unlimited Analyst Interaction
Evaluate IT’s performance
• CIO Business Vision - Reveal your
organization’s
satisfaction with IT’s core services.
• End User & Application Feedback
• PPM Assessment
• Process Governance
• CIO/CEO Alignment
Save time, maximize IT resources
• Custom Vendor Short listing
• Contract Reviews
• Templates & Policies – 858
• Tools – 862
• Job Descriptions – 144
• Webinars
Overview of Main Services
Process & Project Blueprints BENCHMARKING & DIAGNOSTICS
TOOLS & RESOURCES
Info-Tech Research Group 5
Blueprint vs. Whitepaper
Info-Tech Research Group 6
The Key to Repeatable Success is through Process
Info-Tech Research Group 7
Service Management
IT Continuity Management / BCP
Information Security Management
Service Catalog Design
Service Level Management
Availability & Capacity
Management
Change & Release Management
Asset Management
Configuration Management
Service Desk Optimization
Incident & Problem Management
Operations Management
Application Development
Application Rationalization
Identity Access Management
How we Integrate with ITIL V.3
Info-Tech Research Group 8
Measured Value – Data Driven Reports
Info-Tech Research Group 9
Point-by-Point Comparison

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Doe run

  • 2. Info-Tech Research Group 2 Member community sharing best practices since 1997 Harness the Insight & Experience of 35,000 IT Professionals
  • 3. Info-Tech Research Group 3 Implications from Leadership Paradox
  • 4. Info-Tech Research Group 4 Build core process governance Step-by-step- guidance with tools and templates to optimize or re-engineer 45 core processes. Based on the COBIT framework. Implement projects successfully Get end-to-end project guidance with tools, templates and workshops. Covers Applications, Infrastructure and Strategy & Leadership. Talent & leadership Strategies on how to lead your team effectively. Training, engaging , attracting talent, team development Talk directly with Analysts to achieve Greater project success Unlimited Analyst Interaction Evaluate IT’s performance • CIO Business Vision - Reveal your organization’s satisfaction with IT’s core services. • End User & Application Feedback • PPM Assessment • Process Governance • CIO/CEO Alignment Save time, maximize IT resources • Custom Vendor Short listing • Contract Reviews • Templates & Policies – 858 • Tools – 862 • Job Descriptions – 144 • Webinars Overview of Main Services Process & Project Blueprints BENCHMARKING & DIAGNOSTICS TOOLS & RESOURCES
  • 5. Info-Tech Research Group 5 Blueprint vs. Whitepaper
  • 6. Info-Tech Research Group 6 The Key to Repeatable Success is through Process
  • 7. Info-Tech Research Group 7 Service Management IT Continuity Management / BCP Information Security Management Service Catalog Design Service Level Management Availability & Capacity Management Change & Release Management Asset Management Configuration Management Service Desk Optimization Incident & Problem Management Operations Management Application Development Application Rationalization Identity Access Management How we Integrate with ITIL V.3
  • 8. Info-Tech Research Group 8 Measured Value – Data Driven Reports
  • 9. Info-Tech Research Group 9 Point-by-Point Comparison

Editor's Notes

  1. . Not trying to be Gartner . Focus isn’t to write on trends… where technology is going to be in 5 years . Assume that you’re where you are for a reason and have somewhat of a vision on what you want to accomplish . We help you get there; address the ‘how to’ aspect of getting your projects done . From initial feasibility planning to project launch, our research helps guide you . Current state analysis, TCO, implementation best practices, provides supporting policies and SOPs . SPECIFIC FOCUS = Helping With Project Execution . Research based on members . Mitigate risk, demonstrate business value, save time, optimize decision making
  2. Internal Benchmarking & Diagnostics Expensive to make decisions based on assumptions; makes data collection easy and provide you with powerful information to act on Address operational inefficiencies and engage business or stakeholders Oftentimes surprising results, because collecting this depth of data is difficult regardless of your skills and experience Program piloted by our CIO Business Vision – to collect departmental stakeholder feedback across IT’s core services Assessing the app portfolio, ppm operations, state of your security Great way to start the membership – provides direction as to what resources will be best for you Rest of what you see is a combination of the advisory and research services we provide Written research = Blueprints - step by step guides to help you execute and optimize both your key projects and processes. Projects – strategy for office 365, implementing agile, selecting an email security gateway ****Take them to the process page To accompany the written research: analyst interaction and tools/resources
  3. COBIT is the only framework that provides a business perspective into IT’s suite of processes, in order to deliver value to IT’s stakeholders Depending on the suite of processes: EA – TOGAF, Service Management – ITIL, Risk Management – ISO
  4. COBIT is the only framework that provides a business perspective into IT’s suite of processes, in order to deliver value to IT’s stakeholders Depending on the suite of processes: EA – TOGAF, Service Management – ITIL, Risk Management – ISO