This document discusses motivation in the workplace. It defines motivation as the strength of a person's desire to achieve goals, and as what drives human behavior. Motivation can be intrinsic, coming from internal rewards, or extrinsic, coming from external rewards. Several motivation theories are discussed, including goal theory, Maslow's hierarchy of needs, and ERG theory. Properly motivating employees can improve productivity, quality, efficiency and employee retention. Some ways to motivate employees include communication, respect, feedback, benefits, empowerment and incentives. Unmotivated employees may lack interest and cooperation. Overall, motivation is essential for individuals and industries to improve performance.