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This talk was delivered in October 2016 at the Social Media in Higher Education Summit (Boston).
In the not too distant past, institutes of higher education relied on tried and true channels for interacting with prospective and current students, alumni and donors. But recently, due to social technologies, the tables are turned and the very groups that higher education seeks to engage with, are coming in droves digitally with questions, requests and expectations. While the audience needs remain the same, the methods for engaging have changed dramatically. As Higher Education enters this new world of 24X7 interaction, they often struggle to identify the best practices that can shepherd success. This session will share the methods for building a cohesive social strategy and measuring the impact while enabling the unique needs of various departments, programs and campaigns
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This talk was delivered in October 2016 at the Social Media in Higher Education Summit (Boston).
In the not too distant past, institutes of higher education relied on tried and true channels for interacting with prospective and current students, alumni and donors. But recently, due to social technologies, the tables are turned and the very groups that higher education seeks to engage with, are coming in droves digitally with questions, requests and expectations. While the audience needs remain the same, the methods for engaging have changed dramatically. As Higher Education enters this new world of 24X7 interaction, they often struggle to identify the best practices that can shepherd success. This session will share the methods for building a cohesive social strategy and measuring the impact while enabling the unique needs of various departments, programs and campaigns
DCU Community Knowledge Exchange Digital Marketing Plan 2015/2016 PresentationAdam Hide
This was a comprehensive digital marketing plan for The Community Knowledge Exchange in DCU for the 2015/2016 academic year. The plan was centered on some key marketing objectives to improve awareness, enhance CKE reputation, encourage students to address community issues & portray academic research as a positive community driver. The CKE had no budget and limited staff so we had to come up with ways to maximize efficiency with very few man hours.
Cross institutional collaboration for connected cpd in heSue Beckingham
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Higher education & Digital Marketing: Trends & Best PracticesWeb_Spiders
This Webinar on 'Higher education & Digital Marketing: Trends & Best Practices' is specially for marketers associated with higher education institutions.
Learn more about a well planned digital media strategy, which holds the key to success.
For on-demand learning and social media workshops visit: http://webinars.webspiders.com/on-demand-learning/digital-marketing
For more Digital Marketing & Social Media Presentations from Web Spiders visit:http://www.slideshare.net/Pisocialmedia
Led by Esther Barrett, subject specialist in teaching, learning and assessment, Jisc.
With contributions from:
Dr Liz Bennett, director of learning and teaching, University of Huddersfield
Ciara Duffy, virtual services manager, South West College
Louise Woods and Claire McCloskey, e-learning developers, South West College
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Social Strategies for Successful Student EngagementSalesforce.org
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During this webinar, you will learn how to create virtual learning environments to complement your existing learning management system through increasing learner engagement, improving knowledge retention and reaching learners at their point of need.
This interactive webinar will feature guidance on how to:
Increase the reach and effectiveness of your training programs.
Use a virtual learning environment to provide an outstanding learning experience.
Enhance and extend your existing learning management system.
Extend the life of training sessions and content.
Does your onboarding program leave your employees energized and excited? Or do they see it as a boring required chore? Would you like your new hire onboarding to be more interactive and engaging?
An effective onboarding program is critical to help new hires to add value quickly and become productive members of your workforce. Join our webcast to learn how to use virtual onboarding to more effectively engage, equip and energize your employees.
Register now to learn best practices for:
Training your new hires at a significantly lower cost
Providing a more engaging new-hire onboarding experience
Improving new employee satisfaction and retention
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https://www.jisc.ac.uk/events/student-experience-experts-group-meeting-20-apr-2016
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Cross institutional collaboration for connected cpd in heSue Beckingham
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Abstract: https://altc.alt.ac.uk/2015/sessions/the-power-of-open-cross-institutional-collaboration-for-connected-professional-development-in-higher-education-801/
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Higher education & Digital Marketing: Trends & Best PracticesWeb_Spiders
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Learn more about a well planned digital media strategy, which holds the key to success.
For on-demand learning and social media workshops visit: http://webinars.webspiders.com/on-demand-learning/digital-marketing
For more Digital Marketing & Social Media Presentations from Web Spiders visit:http://www.slideshare.net/Pisocialmedia
Led by Esther Barrett, subject specialist in teaching, learning and assessment, Jisc.
With contributions from:
Dr Liz Bennett, director of learning and teaching, University of Huddersfield
Ciara Duffy, virtual services manager, South West College
Louise Woods and Claire McCloskey, e-learning developers, South West College
Jisc Connect more in Northern Ireland, 23 June 2016
Social Strategies for Successful Student EngagementSalesforce.org
Engage in a discussion about how leading institutions are applying social technologies to attract new students, engage and retain their existing student population, and inspire and re-connect with alumni.
During this webinar, you will learn how to create virtual learning environments to complement your existing learning management system through increasing learner engagement, improving knowledge retention and reaching learners at their point of need.
This interactive webinar will feature guidance on how to:
Increase the reach and effectiveness of your training programs.
Use a virtual learning environment to provide an outstanding learning experience.
Enhance and extend your existing learning management system.
Extend the life of training sessions and content.
Does your onboarding program leave your employees energized and excited? Or do they see it as a boring required chore? Would you like your new hire onboarding to be more interactive and engaging?
An effective onboarding program is critical to help new hires to add value quickly and become productive members of your workforce. Join our webcast to learn how to use virtual onboarding to more effectively engage, equip and energize your employees.
Register now to learn best practices for:
Training your new hires at a significantly lower cost
Providing a more engaging new-hire onboarding experience
Improving new employee satisfaction and retention
From Jisc's student experience experts group meeting in Birmingham on 21 April 2016.
https://www.jisc.ac.uk/events/student-experience-experts-group-meeting-20-apr-2016
How to build and maintain elearning capacity within your school through the deliberate planning of harvesting and curating the Intellectual Property of the staff. The strategies that can be used to induct new staff into an organisation and how to successfully manage the exit of staff too
Bite Sized Learning Tweeting for CPD by My Care Academy #MHProud18 slidesMy Care Academy
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Prepare a presentation or a paper using research, basic comparative analysis, data organization and application of economic information. You will make an informed assessment of an economic climate outside of the United States to accomplish an entertainment industry objective.
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Francesca Gottschalk from the OECD’s Centre for Educational Research and Innovation presents at the Ask an Expert Webinar: How can education support child empowerment?
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4. Plan
• About the Digital Marketing Programme
• Overview of recent developments in digital marketing and
preparing for employment
• Upcoming events @unisouthampton
• The Digital Marketing MOOC
• The Digichamps
4
5. What technologies are referred to
here?
“It will create forgetfulness in the learners'
souls, because they will not use their
memories.“ (Socrates, 469-399BC)
“The modern world overwhelms people with
data and this is confusing and harmful to the
mind” (Conrad Gessner, 1565)
Technology will kill… (Eric Qualman)
5
7. Why should I study digital marketing?
• Marketing is changing:
– Rising customer expectations of real time information
and personalised engagement
– Focus on ‘value’, in terms of that offered to customers
and to the organisation as a whole
– Pervasive use of technology for communications and
performance analytics
• We talk to employers every week who are experiencing
significant skills shortages in these areas
7
9. MSc Digital Marketing
MSc Digital Marketing
40%
20%
40%
Analytics and Insight
Digital Communication
Value-driven Strategic
Marketing
9
10. DM Programme Structure
Semester 1
– Marketing in the 21st Century
– Building Customer Insight
– Marketing Communications & Media Management
– Web Applications
Semester 2
– Advanced Digital Communications
– Web Analytics
– Multi-channel Retailing
– Design Thinking in Marketing
Dissertation
10
11. 11
Your contribution…
• Lecture sessions will provide you with the theory and practice of the topic – this is just
the tip of the iceberg! Your task is to explore “below the water line”
• As a student you must explore the topic in greater depth - 1 hour in the
classroom = many hours of research and fact finding!
• How?
• By using the library and the internet to seek out relevant articles, networking and
participating in events, blogging about your progress
13. Web Science Institute
• The Web Science Institute brings together world-leading
multidisciplinary expertise to tackle the most pressing
global challenges facing the World Wide Web and wider
society today. It is as much about social and organisational
behaviour, as about the underpinning technology.
• Events
– Barry Wellman 31st October 6pm @unisouthampton
• Funded PhD opportunities
• WSI Blog
• WSI website 13
14. Employability events this term
• Early booking essential! Check out the Careers website
• CV writing
• Building your LinkedIn profile
• Skills workshops
• Employer presentations
• Career fairs
Management School Employability Group (Facebook)
14
15. Getting the most from your programme
• Debate, discuss, review module sessions together, reflect
• You are starting on a great journey – keep an open mind
• Contribute to class discussions and share useful materials
with the whole group
• Contribute to university clubs and societies
• Attend and network at internal and relevant external
events
• Build and manage your online profiles and networks
• Enjoy the experience
15
16. Digital marketing: where are we now?
• The Internet is now used by 78% of the British population, up
from 73% in 2011
• Social media use has plateaued at 61% (up from 60% two years
ago) – but new social tools eg WhatsApp not included (
Oxford Internet Surveys 2013)
• 77% of Fortune 500 now have active Twitter accounts and 70%
maintain a Facebook Page, according to a
University of Massachusetts Dartmouth study.
• 90% of small businesses now report using social media.
• The latest from Erik Qualman(3 mins)
16
17. Pew Internet
• Photos and videos now key social currencies
– 46% of adult internet users post their own photos or
videos online = creators.
– 41% take photos or videos they have found online and
repost them on sites designed for sharing images =
curators.
– Pinterest, Instagram, ScoopIt and Tumblr have made
curating easier because they are organised for easy
image and video-sharing.
17
18. Digital Trends 2014 by Smart Insights
Mobile (think smartphones and tablets)
Content (engagement through SMM drives SEO)
18
19. So what are employers doing?
• According to a recent study by Jobvite
– 92% of recruiters use social media in the hiring process
– 80% had been positively influenced by a candidate’s professional social
network profile
– 78% had been negatively influenced towards a candidate’s inappropriate
use of social media
• The best candidates might not be actively looking for a new job (up to
90% of the workforce)
• Social media can identify the best talent , encourage conversation
and build relationships with them
• Enables recruiters to promote their company as “a great place to
work”
19
21. So what should job seekers do?
• Recognise that building an online personal brand is
now a critical aspect of career development
• It boosts our reputation and gives us new skills in
communication, creativity and reflective thinking.
• The information we display on social networks
should actively encourage rather than discourage
potential employers
• Don’t “opt out” - finding NOTHING about a person
on a Google search creates a negative impression
too
21
22. Digital Champions
Sam Su
Oliver Bills
Panos Grimanellis
Marina Sakipi
George
Georgiev
Hamed
Ayhan
Hame
d
Ayhan
Farnoosh Berahman
Manish
Pathak
Ivan Melendez
Ahmed
Abulaila
Lucy Braiden
Alessia
Fiochi
22
23. Student Digital Champions: Flo Broderick
• Took Digital Marketing and CI modules, learned
interviewing skills and video editing
• Helped out in a big way at Digital Media Europe
• Masterminded student contribution to
Digital Literacies Conference
• Provided student perspective on our research into
online learning MOOC filming in Portus
• Now in Madrid working for Telefonica Digital
23
24. Joining the Digichamps
• More information:
– Digichamps Blog
– Facebook Group
– What do the Digichamps do? (video)
• Digichamps help staff and students with educational
applications of new technologies, build professional online
profiles, and manage social media for live events.
• Students from all University Faculties & all levels of study
• Send a note to Lisa explaining why you would like to join
the Digichamps and highlighting the skills you offer / would
like to develop 24
26. The University’s objectives for MOOCs
• To position the University as a leader in the delivery of MOOCs
within the FutureLearn alliance
• To actively extend the engagement between the University and
the learner beyond the life of the MOOC, to maximise
opportunities for the learner to carry out further study
• To help facilitate the adoption of new technology within the
institution
• http://www.southampton.ac.uk/moocs/
• Lisa’s MOOC presentation
26
27. MOOCs
• Showcase the university’s teaching/research /student
contributions to encourage enrolments on campus courses
and inspire innovation there
• Sharing of participants’ intentions/experiences via social
media is integral to the package
• these interactions carry an authenticity that traditional
promotional materials lack.
• Mobile/tablet access to course is crucial
27
28. Getting started: useful resources
• Social media for the terrified (by Sue Beckingham, Sheffield
Hallam)
• Customising content - a useful infographic by Marketing Profs
• Time spent online to exceed time watching TV in 2014
(eMarketer research)
• The digital revolution is still gearing up (Marketing Week)
• “Every potential candidate for 2040 presidential election is now
unelectable due to Facebook” - satire
28