This document discusses the importance of end-user training for SharePoint implementations. It begins by introducing the presenter and their background. Several case studies are then referenced showing the top challenges with SharePoint include development time, end-user adoption, and governance. The document argues that if organizations train their end-users, it will lead to increased adoption. Both the direct and indirect costs of training are outlined, as well as the tangible benefits it provides like increased accuracy, motivation, and satisfaction. Examples are given of how training can positively impact an organization's business through improved retention, quality, and competitiveness. The document concludes by offering suggestions for effective SharePoint training approaches and stretching limited training budgets.
How can you make the best use of SharePoint to help your company generate value? You need to map the usage of SharePoint to your company's business model. To do this it helps to also examine the business model you are utilizing for your internal SharePoint organization. This presentation walks through utilizing the Business Model Canvas to visualize, examine and prototype your SharePoint business model.
How can you make the best use of SharePoint to help your company generate value? You need to map the usage of SharePoint to your company's business model. To do this it helps to also examine the business model you are utilizing for your internal SharePoint organization. This presentation walks through utilizing the Business Model Canvas to visualize, examine and prototype your SharePoint business model.
resume is the first impression, How to prepare nice resume? here are the tips.
Earthsoft Foundation of Guidance (EFG) is working as an NGO/NPO for students - Education & Career
guidance and for Professionals for soft skills enhancements. I am working on speading , sharing
knowledge; experience globally.It has uploaded important presentations at http://myefg.in/downloads.aspx.
Also https://dl.dropbox.com/u/83265908/Links-events.xls has links for all ppt files.
Read http://tl.gd/jm1gh5
Be mentor using your education, knowledge & experience to contribute for a social cause & do conduct
free training/ workshop seeking help of existing platforms like rotary,etc
Kindly spread to your friends.Thank you!
- Earthsoft Foundation of Guidance
Let us make earth little softer..
CAPPS 2012 Presentation-Gainful Employment & the Externship ConnectionAnn Cross
•The externship isn’t just a student’s last course and job placement shouldn’t begin at graduation! An efficient and effective externship program is the dynamic connection which takes your students out of the classroom and into the workforce. Campus and education directors, compliance managers, placement directors and externship coordinators will all benefit from the comprehensive perspective of this diverse panel of industry experts and this lively presentation on leveraging technology to implement externship best practices in the era of gainful employment. The panel will address key issues effecting externship programs including: How to teach soft skills to hard students to minimize drops and increase employability; Overcoming paperwork – Streamlining your department’s processes can minimize administrative work, maximize compliance and get your staff out in the field working with students and sites; Effective site development – Employer engagement begins with your externship program; Hired upon graduation! Proven strategies to increase extern-to-hire conversion rates
A successful assessment of the potential of leaders against performance can prepare you and your company to determine a succession plan for key roles. Articulating, analyzing and understanding potential also allows the company to properly invest in those leaders who offer the greatest opportunity to achieve a high return on investment of company resources focused on building leaders.
Valkuilen en successen van workplace innovation bij philipsoverhetnieuwewerken
Deze presentatie is gegeven tijdens het Congres Over Het Nieuwe Werken op 6 december 2012 in Nieuwegein. Kijk voor meer informatie op Overhetnieuwewerken.nl.
How to Encourage SharePoint User AdoptionAptera Inc
One of the keys, if not THE key to actually realizing the value from your SharePoint implementation is user adoption.
You’ve done everything right: You listened to your users, planned your taxonomy, and now you are ready to go live. What can you do to ensure that users see the value and usefulness of the solution you provided? In this presentation, we will cover techniques to help with this exact problem. From conception to post production, what should be part of your plan to ensure that all of the hard work you put into your SharePoint project is fully adopted as an integral business tool.
resume is the first impression, How to prepare nice resume? here are the tips.
Earthsoft Foundation of Guidance (EFG) is working as an NGO/NPO for students - Education & Career
guidance and for Professionals for soft skills enhancements. I am working on speading , sharing
knowledge; experience globally.It has uploaded important presentations at http://myefg.in/downloads.aspx.
Also https://dl.dropbox.com/u/83265908/Links-events.xls has links for all ppt files.
Read http://tl.gd/jm1gh5
Be mentor using your education, knowledge & experience to contribute for a social cause & do conduct
free training/ workshop seeking help of existing platforms like rotary,etc
Kindly spread to your friends.Thank you!
- Earthsoft Foundation of Guidance
Let us make earth little softer..
CAPPS 2012 Presentation-Gainful Employment & the Externship ConnectionAnn Cross
•The externship isn’t just a student’s last course and job placement shouldn’t begin at graduation! An efficient and effective externship program is the dynamic connection which takes your students out of the classroom and into the workforce. Campus and education directors, compliance managers, placement directors and externship coordinators will all benefit from the comprehensive perspective of this diverse panel of industry experts and this lively presentation on leveraging technology to implement externship best practices in the era of gainful employment. The panel will address key issues effecting externship programs including: How to teach soft skills to hard students to minimize drops and increase employability; Overcoming paperwork – Streamlining your department’s processes can minimize administrative work, maximize compliance and get your staff out in the field working with students and sites; Effective site development – Employer engagement begins with your externship program; Hired upon graduation! Proven strategies to increase extern-to-hire conversion rates
A successful assessment of the potential of leaders against performance can prepare you and your company to determine a succession plan for key roles. Articulating, analyzing and understanding potential also allows the company to properly invest in those leaders who offer the greatest opportunity to achieve a high return on investment of company resources focused on building leaders.
Valkuilen en successen van workplace innovation bij philipsoverhetnieuwewerken
Deze presentatie is gegeven tijdens het Congres Over Het Nieuwe Werken op 6 december 2012 in Nieuwegein. Kijk voor meer informatie op Overhetnieuwewerken.nl.
How to Encourage SharePoint User AdoptionAptera Inc
One of the keys, if not THE key to actually realizing the value from your SharePoint implementation is user adoption.
You’ve done everything right: You listened to your users, planned your taxonomy, and now you are ready to go live. What can you do to ensure that users see the value and usefulness of the solution you provided? In this presentation, we will cover techniques to help with this exact problem. From conception to post production, what should be part of your plan to ensure that all of the hard work you put into your SharePoint project is fully adopted as an integral business tool.
POLLUX MEISTERSTADT - TALLEST BUILDING IN BATAM1 2
Meisterstadt Batam
Berada di area Superblok terluas (8.6 H) bertaraf Internasional kerja sama dengan BJ Habibie dengan Pollux Properties (Singapore Listed Company) di Batam.
The Meisterstadt Batam adalah pelopor Icon Superblok di Batam. Dengan konsep one stop living dengan fasilitas terlengkap seperti
- Hospital (Germany Steam Cell),
- University,
- Senior Residents,
- Office Building(100Lantai),
- Hotel Louis Kienne (Operator Ariva Group)
- Mall
- Apartement
- Shop House
Meisterstadt Batam memiliki 8 tower Apartemen, Tower Financial Centre, Tower hotel, Pollux Mall Batam dan Shophouses.
Nama Proyek : Meisterstadt Batam
Developer : Pollux Habibie International.
Alamat : Jln. Laksanama Bintan, Batam, Riau.
Komponent dalam Meisterstadt Batam :
a. 8 tower Apartemen Meisterstadt Batam,
b. Tower Pollux Habibie Financial Center,
c. Louis Lienne Hotel Batam Center,
d. Pollux Mall Batam,
e. Pollux Habibie International Hospital
f. Galerie Street Shophouses.
Lokasi Meisterstadt Batam terletak di jantung Batam Centre, hanya berjarak 5 menit dari Batam Center Ferry Terminal, akses ke Bandara International Hang Nadim, akses ke Nagoya Batam, berdekatan dengan berbagai fasilitas pendidikan (sekolah, universitas) di Batam.
No 21° Encontro Ibero-Americano de Afrodescendentes realizado no Brasil em 2011, Salvador foi declarada a capital negra da América Latina. Quais os fatores que influenciaram esta decisão?
Too often, recruiting is a reactive game instead of proactive.
By examining the gaps in your funnel, you’ll improve each phase of the recruiting strategy from employment branding to the hire.
Join us on Tuesday, June 14 as Matt Singer, VP of Marketing at Jobvite, dives into data from our own database of 45 million job seekers and thousands of our own customers. He’ll show:
Why employer branding is the first step in building a positive application process.
How to convert more job seekers to applicants by a deeper analysis of your job ads.
Ways to analyze the performance your ATS, best utilize the tool, and get a better ROI.
Interested in starting a company in Pakistan? Here is a quick 15-min guide for everything you need to know to get started.
This guide is provides an overview of the Pakistan market size, key players, opportunity then dives into topics such as costs of operation, rules/regulations and even local culture.
Pakistan Startup Report is a guide written by local volunteer entrepreneurs and investors. If you are interested in creating such a report for your own country, please contact hello@worldstartupreport.com. Please also consider making a donation to help create more of these free reports for other countries in need.
Thanks for reading!
Newly Hired Executives Training Proposal PowerPoint Presentation SlidesSlideTeam
If your company needs to submit a Newly Hired Executives Training Proposal PowerPoint Presentation Slides look no further. Our researchers have analyzed thousands of proposals on this topic for effectiveness and conversion. Just download our template, add your company data and submit to your client for a positive response. https://bit.ly/3gAfOWe
Knowledge Management is first and foremost a willingness and desire of people within the organisation to help each other make things better. If this desire is not truly there, all that your process and technology-related investments will lead to, are expensive and embarrassing white elephants.
by Debra Watkinson, Maple Leaf Sports Entertainment Geoff Ramey, CHRP, SHRP Vice President, Human Resources, St Andrew Goldfields Ltd.
HR departments spend a great deal of time, effort and money orienting and integrating new hires into the business. But before new employees even sign on board, recruiters having the daunting task of attracting the top and most sought after candidates under increasingly competitive conditions to commit to a new employment relationship. There is a huge opportunity for recruiters to engage candidates early, get them to yes, and begin the employment relationship long before the first day of work. In this session, the presenters will focus on:
- Creating and selling a compelling employer value proposition (EVP)
- The role of the recruiter: not just getting to “yes”
- The power of Choice Architecture and how it relates to getting a “yes”
- The fine art of building trust and relationship-based interviewing
- Ensuring offer acceptance, a great First Day and engagement beyond the Honeymoon
HR departments spend a great deal of time, effort and money orienting and integrating new hires into the business. But before new employees even sign on board, recruiters having the daunting task of attracting the top and most sought after candidates under increasingly competitive conditions to commit to a new employment relationship. There is a huge opportunity for recruiters to engage candidates early, get them to yes, and begin the employment relationship long before the first day of work. In this session, the presenters will focus on:
- Creating and selling a compelling employer value proposition (EVP)
- The role of the recruiter: not just getting to “yes”
- The power of Choice Architecture and how it relates to getting a “yes”
- The fine art of building trust and relationship-based interviewing
- Ensuring offer acceptance, a great First Day and engagement beyond the Honeymoon
Distribution Management Training Program Overview for FMI MAXX AwardCindy Joice
This presentation was given by Cindy Joice at the FMI (Food Marketing Institute) HR Training and Development conference in 2008 where Cindy was awarded the FMI MAXX award for Maximizing Human Potential.
Agile speaks of putting people first; however in my experience, people are the poor stepchild to process and tools. It’s not about getting scrum teams “more agile” it’s about shaping the organization's culture to support agile development. It’s necessary to understand the areas needed to create a culture that supports agile development. We have to wonder, are we asking ourselves the right questions? How do we engage our staff to create an agile workforce? How do we hire the right people? What is a manager's role in this new self-organized culture? How do we motivate those people? How do we connect them with the customer? It’s about embodying the spirit of agility to get all the magic of a startup and scaling that across a large organization.
In this session, we will talk about building your organization’s culture to support scaling organizational agility to keep the team passionate and purposeful.
Format: Presentation
Target Audience: Agile Coaches, Human Resources, Leaders, and Change Agents
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
The Metaverse and AI: how can decision-makers harness the Metaverse for their...Jen Stirrup
The Metaverse is popularized in science fiction, and now it is becoming closer to being a part of our daily lives through the use of social media and shopping companies. How can businesses survive in a world where Artificial Intelligence is becoming the present as well as the future of technology, and how does the Metaverse fit into business strategy when futurist ideas are developing into reality at accelerated rates? How do we do this when our data isn't up to scratch? How can we move towards success with our data so we are set up for the Metaverse when it arrives?
How can you help your company evolve, adapt, and succeed using Artificial Intelligence and the Metaverse to stay ahead of the competition? What are the potential issues, complications, and benefits that these technologies could bring to us and our organizations? In this session, Jen Stirrup will explain how to start thinking about these technologies as an organisation.
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfPeter Spielvogel
Building better applications for business users with SAP Fiori.
• What is SAP Fiori and why it matters to you
• How a better user experience drives measurable business benefits
• How to get started with SAP Fiori today
• How SAP Fiori elements accelerates application development
• How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
• How SAP Fiori paves the way for using AI in SAP apps
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Epistemic Interaction - tuning interfaces to provide information for AI support
Increasing your SharePoint ROI with End-User Training
1. INCREASING YOUR SHAREPOINT ROI WITH
END-USER TRAINING
Presented by: Jen Dodd of Planet Technologies
Case Studies provided by: OMNI and NREL
2. Welcome
Who am I?
• Director of the Rocky Mountain Region – Planet Technologies
• Senior SharePoint Architect, Composite Solutions Developer
and Trainer
• Co-founder and Leadership Coordinator for the Colorado
Women in SharePoint User Group
• Recent projects – NREL, OMNI, BLM, FWS
3. • Who arePLANET TECHNOLOGIES
we?
– Five Time Microsoft Federal Partner of the Year
– Three Time Microsoft State and Local Partner of
the Year
– Headquarters in Germantown, MD
– Provide Microsoft Consulting Services, Full
Spectrum of Training, Custom Development, User
Experience, Branding and Composite Solutions for
SharePoint 2010
4. GLOBAL 360 SHAREPOINT SURVEY
Top 3 Most Challenging Issues with SharePoint
Implementation?
1. Development time and effort required to
build business applications
2. End-user adoption and training
3. Governance
10. DIRECT COST EXAMPLE
• Tuition rate is about $450 a day depending on
the type of training
• If you need to travel, add $400 for flight
• Add $100 per day for hotel
• Plus $35 for meals per day
11. • The cost of lost productivity during the
INDIRECT COSTS
training course
• An employee who makes $70,000 per year is
getting paid about $280 per day
• Assuming 75% efficiency, they are hopefully
providing a benefit to the company of about
$210 + $280 = $490 per day
12. • Cost of Training + Cost of Lost Productivity
TOTAL COST
• Local Training $450 + $490 =
• Non-Local Training $685 + $490 =
13. BENEFITS OF TRAINING
• Seen as Intangible
• Difficult to Quantify
• How do you know if the class you take will be
worth it?
• Instructors make a huge difference in the
learning process – what if yours sucks?
• Freecell
15. BENEFITS OF TRAINING
Increased
Accuracy
Increased Faster
Employee Task
Motivation Execution
Ability to
Increased
Tackle a
Employee
Wider
Satisfactio
Variety of
n
Tasks
16. THE COST OF TALENT
Recruitment
Incentivizing Employees
Hanging onto talent
Losing Talent
17. RECRUITMENT
• Fee for recruiters 20 – 30% salary
• Cost of advertising
• Cost of Interviewing
• Supply and Demand for SharePoint savvy
workers is not in your favor
22. WHAT DOES WORK
• Feeling of job and task
mastery
• Healthy work environment
Increased
Accuracy
• Work/Life balance
Increased
• Varied and challenging Employee
Motivation
Faster Task
Execution
tasks
• Community and social
aspects Increased
Ability to
Tackle a
• Feeling valued by their
Employee Wider
Satisfaction Variety of
Tasks
employers
25. IN ADDITION TO BETTER UTILIZATION OF SP…
BUSINESS
• Staff Retention BENEFITS
– Training can reduce staff turnover by 70%
– Training can lead to a return on investment of
7,000%
• Improved quality and productivity
– Ongoing training almost always shows a positive
return on investment
Source: training.com.au
26. MORE BUSINESS BENEFITS
• The ‘flow-on’ effect - benefits of training in one area can
flow through to all levels of an organization
– Reduce wasted time and materials
– Reduce recruitment costs through the internal promotion of
skilled staff
– Reduce absenteeism
• Staying competitive
– Increase staff morale and satisfaction
– Increase 'soft skills' such as inter-staff communication and
leadership
– Increase time management
– Increase customer satisfaction
Source: training.com.au
27. • Increased productivity can boost your
Tbusiness reputation OF NEW TECHNOLOGY
AKING ADVANTAGE
• Ability to undertake a greater variety of work
and expand or open up new markets
• Allow you to bid for more specialized, high
value contracts
• Assist you to meet business objectives faster
31. TYPES OF SHAREPOINT TRAINING
• Generalized • Specific
Overview • Deep-dive
Generic Generic
Custom Custom
• Generalized • Specific
• Overview • Deep-dive
Effectiveness, Price, Audience size, Overall Value
32. • Instructor-led
TYPES OF TRAINING
• Online
• One-on-one mentoring
• Team Workshops
• User Groups
• Seminars
• Instructional Newsletters
33. Where to Train?
External Internal
Providers Program
Internal or External, that is the question
34. KEY QUESTIONS
What are we using SharePoint for?
• Collaboration
• Team Sites
• Project Sites
• Document Management
• Search
• Content Management
– Intranet
– Extranet
– Internet
• Solutions
– Custom applications
– Form automation
– Workflow
• Insights
– Business Intelligence
– Reports and Dashboards
35. Who are my Users?
• Demographics
KEY QUESTIONS
– Older workers tend to prefer more traditional, instructor-led
courses that are focused and short
– Younger workers tend to prefer more flexible options like on-
demand, video-based courses.
– Executives don't go to training, you train their assistants
• Location
– Centrally located or geographically dispersed
• Innovative - benefit from general training and then let their
imagination run with it, creating site and solutions
• Structured - specific customized training on solutions and
sites that are already built
• Level of Permission
36. STAGES OF SHAREPOINT TRAINING
1. Get the Spotlight – Communication, Demos, Pilot sites
2. Present Basic Concepts – What is SharePoint, Lists, Libraries, blogs, wikis
3. Make it Applicable – Why should they care? How will this benefit them?
4. Build on it – Build solutions that solve problems
5. Go Deeper – You will never get to the end of SharePoint, encourage your
users to dig deeper and learn more
38. • Coaches - If youOF be delegating site “design” capabilities to users
E N -T
XAMPLES will ON RADITIONAL pretty much T
who have limited solution design experience (which RAINING
means every organization), having experienced site design
“coaches” available to help users get started can ensure that you
end up with a solution that actually gets used.
• Drop-ins Welcome - One successful organization implemented
“drop in” office hours where new site owners could come and
spend an hour or two with an experienced solution architect to
ensure that they got appropriate guidance (in addition to formal
training).
• Establish in-house consulting services to help new site owners get
started. Offer the first hour or two of consulting for “free” and
services beyond that require a charge code.
• Internal User Group - sharing best practices and lessons learned in a
Community of Practice team site. Members serve as SharePoint
advocates and change agents.
39. MORE IDEAS
• Company sponsored brown bag lunch-n-
learns. The company provides pizza and
instructors.
• Site design and functionality contests
• Show-n-tell in team meetings
• Training tips and tricks. “Tip of the Day” on
the home page
40. • Create a Training Portal on SharePoint
JUMP START
• Make the Free SharePoint Training resources
available to your employees:
http://office.microsoft.com/en-us/sharepoint-
server-help/CH010372432.aspx
– Organized by topic
– Video training by sub-topic
– Test yourself
– Quick Reference Card
41. • JUMP S
Sharepoint-videos.com TART
• cbtclips.com
• nothingbutsharepoint.com
• educationonlineforcomputers.com (2 free
training courses for SharePoint)
• hyperteach.com
• Camtasia – make your own custom videos
• Planet Technologies Training Site
42.
43. Props…
SharePoint Magazine, Training.com.au, Michael Sampson-“User Adoption
Strategies: Shifting Second Wave People to New Collaboration Technology”,
Microsoft SharePoint Site, NREL, Planet Technologies and Google Images
Assuming you have:Gathered all the requirements, Designed an infallible architecture, Built a perfect environment, and delivered sites and solutions that save the world, it still doesn’t matter unless your users adopt the system. The most effective way to ensure adoption is through training. You can’t just send a few users to the local training facility to get a crash course on SharePoint. One of the most frequently cited reasons by companies who have had failed SharePoint implementations is because they failed to train their employees on how to use it. SharePoint in a way is a victim of its own success.
Savvy companies are realizing that the benefit of training their end-users goes far beyond the success of a SharePoint implementation. This is best done by creating a professional SharePoint training program, preferably built within SharePoint itself, which allows users to attend training in the way that suits them best. That could be through instructor-led, hands-on labs; self-paced web-based courses; recorded sessions; or simply through articles and videos that touch on specific areas of need. Companies with the highest adoption rate and the greatest success are taking the time to develop a full training program that allows users to learn how to use their unique environment in the quickest and easiest way possible.
Implementing SharePoint can be a shock, and it won't instantly make everything better for everyone. Even after training, not everyone sees the benefit of an awesome system like SharePoint, but watch out for those who do!
They look at the hard costs of training and see that it is expensive, very expensive. Let’s take a pessimisticlook at what they are seeing…
When organizations realize the cost of training , they often end up postponing or even dropping the training. Then, they are surprised when their users don't like or use the new solution and the results are lower than anticipated.
When Managers look at the benefits of training, this is what they often see…
Training should be one of the most important parts of an organization's overall Strategy High employee turnover may be a serious threat to an organization existence
When the cost of training, specifically SharePoint training, is systematically compared to the soft benefits, such as increased accuracy, faster task execution, and ability to tackle more varieties of tasks, increased employee satisfaction and motivation, training begins to make sense.
Extrinsic motivation does not work, it is expensive and often leads to reduced motivation (Gates Christmas Parties and children's gifts)It is expensive to lose well-trained skilled information workers. It costs a company an average of $50k when they lose an employee who takes their job knowledge with them when they walk out the door. More than just day-to-day but, cyclical processes, applications, politics, polices and procedures, relationships.
The loss of one competent person can be the equivalent of one year's pay and benefits
What if we started to look at SharePoint Training as an employee perk?
The IT professional who implements the technology usually becomes the End-User support/Trainer, that is what happened to me. However, many IT professionals avoid end-users at all cost and will feign ignorance so someone else will step up. I encourage SharePoint enthusiasts to step-up into the roll of pseudo-trainer for their group/team/division. It is an extremely marketable skill
Develop custom training in bite-sized pieces that specifically addresses how the organization is using SharePoint. Back to our discussion about value, if you go to a typical, generic SharePoint Training class, you will spend the first 40 minutes and at least an additional 20 each day discussing the differences in Foundation, standard and enterprise licensing. Not to mention entire modules that cover information you will NEVER use in your organization.
Michael Sampson - User Adoption Strategies: Shifting Second Wave People to New Collaboration Technology First wave people - early-adopters , advocates, evangelists - send them first, they will motivate the others (Casey on the Security team) early adopters of anything new, the advocates, the champions, or the enthusiasts. First wavers are more at peace with change, permissive of chaos, unfazed by ambiguity, and actually derive enjoyment from figuring something out.
Second wave people - represent the largest body of people in an organization. They are generally the ones who have to use new technology as it’s given, rather than having any direct input into what it is and how it could be used.Self-training vs formal training - reality, both must take place
Train the TrainerMany organizations will send their internal trainers to training and then task them with training the rest of the organization. This is a great way to save money. However, keep in mind that a product like SharePoint is not something you learn overnight or by going to a series of training classes, it takes time and experience to learn how to do things well.Find your Champions and provide incentive…Tag-team and Peer Training benefitsBenefits It doesn't depend on one person - by spreading the love, it is easier to pick up the slack when someone is on vacation or leaves the jobThe training is typically better - no one person knows everythingYou learn best when you have to teach itFree SharePoint Training ResourcesListed at the End
If users can’t find information, it doesn’t exist!There are tons of free resources on the Internet, you need to go out and find them and aggregate them for the users
NREL requested an all-inclusive, enterprise-wide user training program customized to their specific implementation of SharePoint.It was determined that existing courseware would be too general and too expensive to distribute to all users so custom courseware would need to be developed. The courses needed to be available on-line and on-demand or as an instructor-led class.The SharePoint training program provided the Lab with a jump-start by accelerating user-adoption and increasing the quality of collaboration. Management is able to evaluate at a glance the number of users who have taken advantage of the training with the dashboard on the training site. Most organizations do not provide this level of training and therefore do not receive the expected ROI simply because people do not know how to use SharePoint to its full potential. be available on-line and on-demand or as an instructor-led class.