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Bishop House Consulting, Inc.
                          www.BishopHouse.com




Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved –
                                             www.BishopHouse.com
The key outcome for any succession planning
process is the ability of the leadership team to
determine criteria for assessing the potential of
individual employees.
           employees

Many articles and books provide approaches to
assessing potential and potential is broadly defined
as the capacity of an employee to be able to perform
work at a higher level at some point in the future.




                        Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved –
                                                                     www.BishopHouse.com
Interestingly, most organizations really need to look
at “potential “ more deeply and authors Ram Charan,
           i l       d    l    d   h     R    Ch
Stephen Drotter and James Noel have aptly explored
potential in their book The Leadership Pipeline. The
p                                    p p
authors provide a deeper look at potential across
three categories and the likelihood of future
contribution.
contribution




                       Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved –
                                                                    www.BishopHouse.com
In The Leadership Pipeline, the authors propose
looking at potential as the likely future work
contribution along a continuum of Mastery to
Growth to Turn.
Turn Potential – Able to do the work at the next
level in three to five years or sooner.
                       y
Growth Potential – Able to do the work of bigger
jobs at the same level in the near term.
Master Potential – Able to do the same kind of
Mastery
work current being done only better.


                      Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved –
                                                                   www.BishopHouse.com
The best approach in building a talent or leadership
pipeline is to assess the potential across these three
 i li i t             th    t ti l         th    th
categories and compare those assessments against
the sustained performance for each leader.

It is critical that both perspectives of the leader are
ascertained.
ascertained The sustainability of performance at
exceptional levels creates the pathway for a leader
with potential to excel broadly and deeply for the
good of th company.
     d f the



                          Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved –
                                                                       www.BishopHouse.com
Below is the Performance-Potential Grid which graphically depicts a
matrix of the combinations for sustainable performance and potential.

                               Sustained Performance Level


                                 Low                    Full                        Exceptional
 Like Future Work
            tion




                     Turn      Low/Turn             Full/Turn                   Exceptional/Turn
            e
    Contribut




                    Growth    Low/Growth          Full/Growth                 Exceptional/Growth
    ely
    C




                    Mastery   Low/Mastery         Full/Mastery                Exceptional/Mastery

                                                                            Adapted from The Leadership Pipeline

                                            Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved –
                                                                                         www.BishopHouse.com
Category      Description                                      Details
Turn
T          Can be promoted to
           C b            t dt   • Exhibits operating, technical, and professional
                                   E hibit         ti   t h i l     d    f    i   l
           a higher leadership     skills that are extremely broad and deep
           level within 3 to 5   • Exhibits managerial skills that are expected at
           years                   the next highest organizational level
                                 • Demonstrates leadership skills that are
                                   expected at the next highest organizational
                                   level
                                 • Regularly works at building new skills and
                                   abilities
                                 • Aspires to higher level challenges and
                                   opportunities
                                 • Demonstrates “fire in the belly”
                                 • Has a business perspective beyond current
                                   organizational level
                                 • Is oriented toward total business results, not
                                   just focused on the success of own area
                                                                      Adapted from The Leadership Pipeline


                                   Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved –
                                                                                www.BishopHouse.com
Category      Description                                     Details
Growth
G   th     Can be promoted
           C b            t d   • Exhibits operating, technical, and
                                  E hibit        ti    t h i l            d
           at the same            professional skills that are high for
           leadership level       current organizational level
           within 3 years
                    y           • Exhibits managerial skills that are high
                                                 g                                g
                                  for current organizational level
                                • Frequently demonstrates leadership skills
                                  that are high for current organizational
                                  level
                                • Adds new skills when job calls for it
                                • Aspires to greater challenges but
                                  primarily at the same organizational level
                                • Is motivated to do more than is expected
                                • Has a business perspective beyond
                                  current position
                                • Is focused on the success of own area and
                                  the team              Adapted from The Leadership Pipeline
                                  Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved –
                                                                               www.BishopHouse.com
Category   Description         Details
Mastery
M t        Can improve in
           C i           i     • On balance, exhibits operating, technical,
                                 O b l          hibit        ti    t h i l
           current role with     and professional skills that are acceptable
           the same effort       for current organizational level
                               • Demonstrates little effort to build new
                                 skills but keeps current skills sharp
                               • Aspires to stay with company, as opposed
                                 to assuming bigger challenges or higher
                                 personal contributions
                               • Is motivated to do what is needed in
                                 current job
                               • Understands the job
                               • Is focused primarily on technical issues
                                                                    Adapted from The Leadership Pipeline




                                Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved –
                                                                             www.BishopHouse.com
Gather a 3 to 5 member project team, a Leadership
Pipeline Team (LPT).
Pi li T         (LPT)
Assess all leaders in the organization.
Plot the results on a Performance Potential Grid.
                      Performance-Potential Grid
Discuss and adjust each leader’s position on the
grid.
Create development plans.




                     Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved –
                                                                  www.BishopHouse.com
3 to 5 top leaders in the organization
Manages the assessment process
Synthesizes the assessment data
Guides the development plans




                      Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved –
                                                                   www.BishopHouse.com
All current leaders in the organization need to be
involved in the assessment of potential. A process to
i    l d i th               t f   t ti l           t
inventory the current leaders and their respective
potential ratings provides the necessary data.
               g

   Each leader will assess themselves
   Each leader will be assessed by their superior
   Each leader will be assessed other leaders
   throughout the organization




                         Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved –
                                                                      www.BishopHouse.com
A standard set of descriptors for determining
potential must be agreed upon.
         i l      b        d
It is critical that the assessor be honest in their
assessment that the leader may have t e des e but
assess e t t at t e eade         ay a e the desire
has not yet demonstrated the ability to progress to
bigger jobs.




                     Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved –
                                                                  www.BishopHouse.com
Using an external facilitator, the LPT discusses and
debates the assessed leaders and their respective
d b       h         dl d          d h i         i
placements on the Performance-Potential Grid.
These d scuss o s are as important – if not more
   ese discussions a e       po ta t       ot o e
important – than the actual placement on the grid.
Great care should be taken in setting the ground
rules f the discussions and th criticality th t th
  l for th di        i       d the iti lit that the
discussions in the room are confidential.




                      Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved –
                                                                   www.BishopHouse.com
The LPT should prioritize their discussions and actions for
leaders falling in the highlighted areas of the g
              g          g g                    grid.
                              Sustained Performance Level


                                Low                    Full                        Exceptional
Like Future Work
           tion




                    Turn      Low/Turn             Full/Turn                   Exceptional/Turn
           e
   Contribut




                   Growth    Low/Growth          Full/Growth                 Exceptional/Growth
   ely
   C




                   Mastery   Low/Mastery         Full/Mastery                Exceptional/Mastery

                                                                           Adapted from The Leadership Pipeline

                                           Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved –
                                                                                        www.BishopHouse.com
Exceptional/Turn – These leaders offer the highest
potential and should receive the greatest
       i l d h ld          i  h
investment of time, energy and money.
Exceptional/Growth Leaders – Prepare t ese
   cept o a /G o t eade s         epa e these
leaders for the next level.
Full/Turn Leaders – Determine what experiences
can h l these leaders to improve their
     help th    l d     t i         th i
performance.
Exceptional/Mastery Leaders – These seasoned
     p       /      y
contributors will remain in their role; determine
how to recognize them for their contributions.

                     Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved –
                                                                  www.BishopHouse.com
A development plan for each high potential leader will
need to be developed. Below are several methods
which could be utilized in the development of leaders.
  Advanced degree programs
  Significant special projects/assignments
  Leadership development curriculum – i
  L d hi d         l            i l     internal
                                               l
  and/or external
  Job/role rotation
  Mentoring
  Executive coaching

                        Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved –
                                                                     www.BishopHouse.com
Low/Mastery – These leaders are in the wrong
leadership level and should be demoted or they
l d hi l       l d h ld b d           d     h
need to be managed out of the organizations.
Low/Turn – If these leaders have suc potential,
 o / u        t ese eade s a e such pote t a ,
determine what is holding back their sustained
performance.




                     Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved –
                                                                  www.BishopHouse.com
“My main job was developing talent. I was a gardener providing
 My
water and other nourishment to our top 750 people. Of course,
I had to pull out some weeds, too.”
                                    Jack Welch



“Leadership is unlocking people’s potential to become better”
 Leadership              people s                     better
                                    Bill Bradley




                            Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved –
                                                                         www.BishopHouse.com
For more information on succession planning
contact Michael Holland via email at
mike@BishopHouse.com or visit our website
www.BishopHouse.com to learn more about
our firm.
    firm




                   Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved –
                                                                www.BishopHouse.com

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Succession Planning - Assessing Potential

  • 1. Bishop House Consulting, Inc. www.BishopHouse.com Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved – www.BishopHouse.com
  • 2. The key outcome for any succession planning process is the ability of the leadership team to determine criteria for assessing the potential of individual employees. employees Many articles and books provide approaches to assessing potential and potential is broadly defined as the capacity of an employee to be able to perform work at a higher level at some point in the future. Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved – www.BishopHouse.com
  • 3. Interestingly, most organizations really need to look at “potential “ more deeply and authors Ram Charan, i l d l d h R Ch Stephen Drotter and James Noel have aptly explored potential in their book The Leadership Pipeline. The p p p authors provide a deeper look at potential across three categories and the likelihood of future contribution. contribution Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved – www.BishopHouse.com
  • 4. In The Leadership Pipeline, the authors propose looking at potential as the likely future work contribution along a continuum of Mastery to Growth to Turn. Turn Potential – Able to do the work at the next level in three to five years or sooner. y Growth Potential – Able to do the work of bigger jobs at the same level in the near term. Master Potential – Able to do the same kind of Mastery work current being done only better. Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved – www.BishopHouse.com
  • 5. The best approach in building a talent or leadership pipeline is to assess the potential across these three i li i t th t ti l th th categories and compare those assessments against the sustained performance for each leader. It is critical that both perspectives of the leader are ascertained. ascertained The sustainability of performance at exceptional levels creates the pathway for a leader with potential to excel broadly and deeply for the good of th company. d f the Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved – www.BishopHouse.com
  • 6. Below is the Performance-Potential Grid which graphically depicts a matrix of the combinations for sustainable performance and potential. Sustained Performance Level Low Full Exceptional Like Future Work tion Turn Low/Turn Full/Turn Exceptional/Turn e Contribut Growth Low/Growth Full/Growth Exceptional/Growth ely C Mastery Low/Mastery Full/Mastery Exceptional/Mastery Adapted from The Leadership Pipeline Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved – www.BishopHouse.com
  • 7. Category Description Details Turn T Can be promoted to C b t dt • Exhibits operating, technical, and professional E hibit ti t h i l d f i l a higher leadership skills that are extremely broad and deep level within 3 to 5 • Exhibits managerial skills that are expected at years the next highest organizational level • Demonstrates leadership skills that are expected at the next highest organizational level • Regularly works at building new skills and abilities • Aspires to higher level challenges and opportunities • Demonstrates “fire in the belly” • Has a business perspective beyond current organizational level • Is oriented toward total business results, not just focused on the success of own area Adapted from The Leadership Pipeline Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved – www.BishopHouse.com
  • 8. Category Description Details Growth G th Can be promoted C b t d • Exhibits operating, technical, and E hibit ti t h i l d at the same professional skills that are high for leadership level current organizational level within 3 years y • Exhibits managerial skills that are high g g for current organizational level • Frequently demonstrates leadership skills that are high for current organizational level • Adds new skills when job calls for it • Aspires to greater challenges but primarily at the same organizational level • Is motivated to do more than is expected • Has a business perspective beyond current position • Is focused on the success of own area and the team Adapted from The Leadership Pipeline Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved – www.BishopHouse.com
  • 9. Category Description Details Mastery M t Can improve in C i i • On balance, exhibits operating, technical, O b l hibit ti t h i l current role with and professional skills that are acceptable the same effort for current organizational level • Demonstrates little effort to build new skills but keeps current skills sharp • Aspires to stay with company, as opposed to assuming bigger challenges or higher personal contributions • Is motivated to do what is needed in current job • Understands the job • Is focused primarily on technical issues Adapted from The Leadership Pipeline Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved – www.BishopHouse.com
  • 10. Gather a 3 to 5 member project team, a Leadership Pipeline Team (LPT). Pi li T (LPT) Assess all leaders in the organization. Plot the results on a Performance Potential Grid. Performance-Potential Grid Discuss and adjust each leader’s position on the grid. Create development plans. Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved – www.BishopHouse.com
  • 11. 3 to 5 top leaders in the organization Manages the assessment process Synthesizes the assessment data Guides the development plans Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved – www.BishopHouse.com
  • 12. All current leaders in the organization need to be involved in the assessment of potential. A process to i l d i th t f t ti l t inventory the current leaders and their respective potential ratings provides the necessary data. g Each leader will assess themselves Each leader will be assessed by their superior Each leader will be assessed other leaders throughout the organization Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved – www.BishopHouse.com
  • 13. A standard set of descriptors for determining potential must be agreed upon. i l b d It is critical that the assessor be honest in their assessment that the leader may have t e des e but assess e t t at t e eade ay a e the desire has not yet demonstrated the ability to progress to bigger jobs. Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved – www.BishopHouse.com
  • 14. Using an external facilitator, the LPT discusses and debates the assessed leaders and their respective d b h dl d d h i i placements on the Performance-Potential Grid. These d scuss o s are as important – if not more ese discussions a e po ta t ot o e important – than the actual placement on the grid. Great care should be taken in setting the ground rules f the discussions and th criticality th t th l for th di i d the iti lit that the discussions in the room are confidential. Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved – www.BishopHouse.com
  • 15. The LPT should prioritize their discussions and actions for leaders falling in the highlighted areas of the g g g g grid. Sustained Performance Level Low Full Exceptional Like Future Work tion Turn Low/Turn Full/Turn Exceptional/Turn e Contribut Growth Low/Growth Full/Growth Exceptional/Growth ely C Mastery Low/Mastery Full/Mastery Exceptional/Mastery Adapted from The Leadership Pipeline Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved – www.BishopHouse.com
  • 16. Exceptional/Turn – These leaders offer the highest potential and should receive the greatest i l d h ld i h investment of time, energy and money. Exceptional/Growth Leaders – Prepare t ese cept o a /G o t eade s epa e these leaders for the next level. Full/Turn Leaders – Determine what experiences can h l these leaders to improve their help th l d t i th i performance. Exceptional/Mastery Leaders – These seasoned p / y contributors will remain in their role; determine how to recognize them for their contributions. Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved – www.BishopHouse.com
  • 17. A development plan for each high potential leader will need to be developed. Below are several methods which could be utilized in the development of leaders. Advanced degree programs Significant special projects/assignments Leadership development curriculum – i L d hi d l i l internal l and/or external Job/role rotation Mentoring Executive coaching Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved – www.BishopHouse.com
  • 18. Low/Mastery – These leaders are in the wrong leadership level and should be demoted or they l d hi l l d h ld b d d h need to be managed out of the organizations. Low/Turn – If these leaders have suc potential, o / u t ese eade s a e such pote t a , determine what is holding back their sustained performance. Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved – www.BishopHouse.com
  • 19. “My main job was developing talent. I was a gardener providing My water and other nourishment to our top 750 people. Of course, I had to pull out some weeds, too.” Jack Welch “Leadership is unlocking people’s potential to become better” Leadership people s better Bill Bradley Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved – www.BishopHouse.com
  • 20. For more information on succession planning contact Michael Holland via email at mike@BishopHouse.com or visit our website www.BishopHouse.com to learn more about our firm. firm Copyright © 2009 Bishop House Consulting, Inc., All Rights Reserved – www.BishopHouse.com