More than 75% of retailers are planning to replace their POS hardware in less than 4 years, according to Boston Retail Partners 12th Annual POS Benchmark Survey.
Register today for this webinar to access more of the survey results and as well as learn how you can better manage the technology procurement process in a way that not only makes your life simpler but could help reduce acquisition costs.
Key points include:
- Investment priorities of retailers around store systems;
- Adoption plans for mobile solutions;
- A simpler hardware procurement process;
- Key steps to managing costs.
Big data and the bi wild west kognitio hiskey mar 2013Kognitio
This session reviews “Big Data” case studies from media analysis, retail analytics and customer loyalty that go beyond the data warehouse and Hadoop. Disruption from the “Facebook generation,” armed with iPads, Droid Phones and netbooks brings a melee of new tools, devices and data sources. An analytical platform is the ‘Golden Spike’ to hitch stable, proven, and mature BI solutions with the data frontier—deep analytics, predictive modeling, sentiment analysis, etc. to enable competitive advantage.
-or- “Big Data and the BI Wild West: Don’t Bring an Elephant to a Gun Fight!”
-or- “Big Data and the BI Wild West: Don’t Bring an Elephant to a Gun Fight!”
Capturing intelligence while managing relationshipsIntergen
Focuses on how to provide sales representatives with the tools to manage customer relationships and to capture valuable field intelligence via direct observations. Enabling immediate transmitting of field information via mobile devices to headquarters. to enable category managers, trade promotion managers, finance and logistics instant-connect views, so that business managers can intelligently and swiftly reorder field priorities to energize a launch, or avoid a supply chain issue. Presented at the NZ Retail Show during April 2011.
Robbins Mass Cusotmization in b2 b information services-2011Jane Robbins
presentation on similarities and differences in business and operating model between customized information services for consumer or individual preferences, and those for firm or organizational needs.
Big data and the bi wild west kognitio hiskey mar 2013Kognitio
This session reviews “Big Data” case studies from media analysis, retail analytics and customer loyalty that go beyond the data warehouse and Hadoop. Disruption from the “Facebook generation,” armed with iPads, Droid Phones and netbooks brings a melee of new tools, devices and data sources. An analytical platform is the ‘Golden Spike’ to hitch stable, proven, and mature BI solutions with the data frontier—deep analytics, predictive modeling, sentiment analysis, etc. to enable competitive advantage.
-or- “Big Data and the BI Wild West: Don’t Bring an Elephant to a Gun Fight!”
-or- “Big Data and the BI Wild West: Don’t Bring an Elephant to a Gun Fight!”
Capturing intelligence while managing relationshipsIntergen
Focuses on how to provide sales representatives with the tools to manage customer relationships and to capture valuable field intelligence via direct observations. Enabling immediate transmitting of field information via mobile devices to headquarters. to enable category managers, trade promotion managers, finance and logistics instant-connect views, so that business managers can intelligently and swiftly reorder field priorities to energize a launch, or avoid a supply chain issue. Presented at the NZ Retail Show during April 2011.
Robbins Mass Cusotmization in b2 b information services-2011Jane Robbins
presentation on similarities and differences in business and operating model between customized information services for consumer or individual preferences, and those for firm or organizational needs.
Consumers are smarter today than ever before. In fact, today's consumers own your brand. Their shopping expectations are higher, they make decisions faster, and they research thoroughly and independently. Consumers also know they have a lot of choice regarding when and where to purchase. Added to the mix are consumers who are increasingly technology savvy, more demanding, and are making tradeoffs by focusing on value, transparency and accountability. If retailers are unable to provide the convenience or service consumers expect, loyalty will evaporate, competitive advantage will erode, and retailers’ value proposition will crumble.
In this webcast you will discover how to satisfy the smarter consumer by providing a seamless customer experience that reaches across all touch points, spanning human, digital, social and mobile modes of access that are optimized according to customer preferences...a customer experience that delivers products and services flawlessly to keep customers coming back for more.
Learn how Best Buy responds to customer control and demands and how the electronics and home appliances retailer is tackling issues with mobile, digital, social media, inventory availability, fulfillment flexibility and convenience.
Once consumers get a taste of the seamless shopping experience, they expect it. It doesn’t matter what your product or service is. Join us and learn how to put your business back in control of the shopping experience.
Identifying and Evaluating Winning IT ServicesCognizant
Evaluating IT services is notoriously tricky and increasingly essential. We present a guide and several equations for a service measurement continuum based on ease of evaluation of a given service and taking into consideration perceived benefits and costs (monetary and nonmonetary) as well as intangible factors
This is the presentation that James Burnes VP of Development and Strategy and Mike Rendel Senior Art Director at MediaSauce. The presentation talks about the changes in communicating with your prospects, and how can you use other alternatives to the brochure.
Beyond Chat How To Boost Online Sales With Rich Media Customer EngagementToke Tangkjaer
E-Commerce shopping cart abandonment rates remain shockingly high as 62% of all potential purchasers abandoned their shopping carts in the first quarter of 2009. What’s behind the continued high attrition?
A new era for retail
https://www.accenture.com/hu-en/~/media/Accenture/Conversion-Assets/DotCom/Documents/Global/PDF/Technology_4/Accenture-A-New-Era-For-Retail.pdf
Direct Store Delivery (DSD) - Next Gen application for managing the daily store or retailer store delivery. Direct Store Delivery system is a integrated system which enable companies to ensure that right quantity is always available at the retail store. ORION is a Cloud-Mobility based DSD
Consumers are smarter today than ever before. In fact, today's consumers own your brand. Their shopping expectations are higher, they make decisions faster, and they research thoroughly and independently. Consumers also know they have a lot of choice regarding when and where to purchase. Added to the mix are consumers who are increasingly technology savvy, more demanding, and are making tradeoffs by focusing on value, transparency and accountability. If retailers are unable to provide the convenience or service consumers expect, loyalty will evaporate, competitive advantage will erode, and retailers’ value proposition will crumble.
In this webcast you will discover how to satisfy the smarter consumer by providing a seamless customer experience that reaches across all touch points, spanning human, digital, social and mobile modes of access that are optimized according to customer preferences...a customer experience that delivers products and services flawlessly to keep customers coming back for more.
Learn how Best Buy responds to customer control and demands and how the electronics and home appliances retailer is tackling issues with mobile, digital, social media, inventory availability, fulfillment flexibility and convenience.
Once consumers get a taste of the seamless shopping experience, they expect it. It doesn’t matter what your product or service is. Join us and learn how to put your business back in control of the shopping experience.
Identifying and Evaluating Winning IT ServicesCognizant
Evaluating IT services is notoriously tricky and increasingly essential. We present a guide and several equations for a service measurement continuum based on ease of evaluation of a given service and taking into consideration perceived benefits and costs (monetary and nonmonetary) as well as intangible factors
This is the presentation that James Burnes VP of Development and Strategy and Mike Rendel Senior Art Director at MediaSauce. The presentation talks about the changes in communicating with your prospects, and how can you use other alternatives to the brochure.
Beyond Chat How To Boost Online Sales With Rich Media Customer EngagementToke Tangkjaer
E-Commerce shopping cart abandonment rates remain shockingly high as 62% of all potential purchasers abandoned their shopping carts in the first quarter of 2009. What’s behind the continued high attrition?
A new era for retail
https://www.accenture.com/hu-en/~/media/Accenture/Conversion-Assets/DotCom/Documents/Global/PDF/Technology_4/Accenture-A-New-Era-For-Retail.pdf
Direct Store Delivery (DSD) - Next Gen application for managing the daily store or retailer store delivery. Direct Store Delivery system is a integrated system which enable companies to ensure that right quantity is always available at the retail store. ORION is a Cloud-Mobility based DSD
Today's globalised economy means your business needs to respond more quickly to a dynamic marketplace. In order to thrive, businesses must improve agility to adopt new growth and market strategies, while supporting a highly mobile workforce at optimal cost. At the same time, they must create a collaborative environment that boosts the productivity and interactions among employees, partners and clients - wherever they may be.
This presentation provides a comprehensive overview of the current retail industry. It begins with a look into the four primary types of retailers: department stores, specialty retailers, big box retailers and discount retailers. From there, the deck explores the topic of overall channel expansion, which leads into a discussion on two omni-channel trends for 2013. The presentation wraps up with a discussion on technology companies that are partnering with retailers and a summary of opportunities for retail companies.
Converging the customer experience across channels has never been more important. In fact, in a recent Retail Systems Research (RSR) study, more retailers report that they operate online/e-Commerce channels (92%) compared to traditional stores (89%). And, 100% of retailers surveyed consider “a single brand identity across channels” as important.
In order to move forward on the road toward a successful omnichannel experience, retailers need to take a step back and consider their current strategies, as well as hardware and software capabilities.
In this upcoming webinar, Nikki Baird from RSR will share insights from the June 2012 survey titled: Omni-Channel 2012: Cross-Channel Comes Of Age. Some of the topics she will cover include:
The new rules of cross-channel retail
The value of cross-channel shoppers
The Digital-Physical connection
The role of Marketing in the strategy mix
NCR will join the discussion by outlining the steps toward cross-channel success, illuminated through real-world case studies. Once merchants commit to a compelling and consistent cross-channel experience, they must follow through with superior data analysis and promotion optimization, facilitated with best-in-class point of sale (POS) solutions. With all the proper components in place, retailers will improve loyalty and profits by delighting customers, no matter which channel they choose.
Retailers need to understand how to target customers in the right way and customers need retailers to understand them and offer them something at value all the time. OmniChannel retailing is the ultimate solution for retailer to connect with their customers and provide them with outstanding customized experience.
Join our Social Learning Network:
http://www.openthinking.ae
A Practical Guide for Integrating Mobile into your B2B Business Strategy & Marketing Mix. Presented by Will Keible, Manager of Digital Sales and Marketing for WCNC.com, the digital arm of Charlotte’s NBC affiliate, WCNC-TV.
Top 5 Strategies for Retail Data AnalyticsHortonworks
It’s an exciting time for retailers as technology is driving a major disruption in the market. Whether you are just beginning to build a retail data analytics program or you have been gaining advanced insights from your data for quite some time, join Eric and Shish as we explore the trends, drivers and hurdles in retail data analytics
Digital Transformation in Customer Service: Roadmap for Success in 2014Ajit Khadd
Consumers have gone digital; you hear phrases like “digital by default” and “digital transformation”
in the C-suite. In fact, CDOs (Chief Digital Officers) are the latest addition to the C-suite!
B2B Ecommerce through Magento and how integration will helpAPPSeCONNECT
It has been a great year for B2B E-commerce and it is important to keep an eye on the digital and technology trends to embrace the success you want for your business.
The purpose of this webinar was to bring forward the amazing B2B capabilities of Magento and how integration with back-office systems / ERP will help your business become more efficient.
We covered:
· B2B Digital Commerce Trends
· Assessing your needs / How to create a MoSCoW list
· InSync Magento / SAP Business Connector
· Featured Case Study
For more such webinars, please keep an eye on:
http://www.appseconnect.com/webinars
Keynote Presentation by John Willmott, CEO NelsonHall at the BPO Innovations Conference held recently in New York and hosted by the Outsourcing Institute
Every day retailers are faced with new challenges in connecting with the consumer. This discussion explores how standards can help in implementing new ideas based on the ever changing consumer quickly and efficiently.
Rebooting the branch: Branch strategy in a multi-channel, global environment.Luis Del Castillo
The rise of the digital consumer and the high-cost infrastructure of physical banking locations are leading to a declining ROI for branches.Evolving the branch strategy to align with changing consumer and economic realities can help banks boost ROI and position themselves for the future.
Similar to Increasing The ROI On Next Gen Store SystemsIncreasing The ROI On Next Gen Store Systems (20)
The First Annual Killer Content Awards recognize organizations that have raised the
bar in content marketing tactics. Winners were formally honored at an awards ceremony
April 24, 2012 in New York City at The Times Center, during DemandGen Report’s B2B Content2Conversion Conference, an industry-first educational and networking event focused on helping B2B marketers develop, map, measure and optimize content marketing strategies.
Experiential Retail: New Data Reveals the Opportunities (and Challenges) of T...G3 Communications
Access the full event here: https://event.on24.com/wcc/r/1943213/38846AF00F46D5307C0D6A919EC74D9C
"Retailers across categories are rethinking their brick-and-mortar strategies, shifting from pushing sales to building communities. In fact, new data from Retail TouchPoints and TimeTrade reveals that more brands are experimenting with pop-ups, product launch events, influencer events and classes to drive in-store traffic, build local engagement and even drive bottom-line results. During this webinar, RTP and TimeTrade will provide an exclusive first look at the results, delving into:
• Trends in experiential retail, including top tactics, promotion and amplification trends, and more;
• Common challenges in experiential strategy and execution; and
• Missed opportunities and areas where retailers can improve."
Building Customer Success With Enhanced Employee EngagementG3 Communications
Access the full event here: https://event.on24.com/wcc/r/1956171/6FBD87FB123A769E1C9499F4CDC6E922
"Successful retailers recognize that their front-line employees are much more than just shelf-stockers and cashiers: they are absolutely critical to creating the kind of unique, memorable customer experiences that differentiate a retail brand. Unless their employees feel that they are an engaged, vital part of the shopping experience, retailers are finding that it’s nearly impossible for them to execute on customer experience (CX) initiatives.
By tapping into the Voice of the Employee (VoE) — which involves collecting, managing and acting on employee feedback — and by linking it to Voice of the Customer (VoC) programs, retailers can get the data they need to enhance employee engagement. And with Millennials and Gen Z employees entering the workforce, their desire for finding connection and purpose at their jobs increases the necessity and value of such programs.
This Retail TouchPoints Connected Consumer Series webinar, sponsored by Medallia, will use real-world retailer examples to explore how VoE and VoC can be successfully linked, and how retailers can use the data and insights generated by these communication initiatives to build employee engagement, enhance the customer experience and boost the bottom line. Additionally, attendees will learn what’s needed to establish a VoE program; what to look for in a partner; and how best to use the information that the program generates to achieve desired business results."
Learn How Top Retailers are Winning the Last Mile With Delivery Experience Ma...G3 Communications
Access the full event here: https://event.on24.com/wcc/r/1959223/858371423C975CB61D19288C605A108C
"The last mile has become a customer experience battleground for retailers, but it’s one that brands can win. While Amazon has raised consumer expectations around delivery speed, what shoppers really want are delivery options tailored to their needs — including self-service options; visibility into where and how their delivery will arrive; and no-hassle resolution when issues do occur. Retailers that focus on last-mile improvements reap benefits such as higher NPS scores, increased AOV and greater customer loyalty.
In this Connected Consumer Series webinar from Retail TouchPoints, sponsored by Convey, attendees will learn how Delivery Experience Management (DEM) provides the single source of last-mile data and tools needed so that retailers can actively manage deliveries efficiently, at scale. Nearly 12% of all shipments encounter some kind of issue, from delays to damaged packages — retailers can either head off problems before they occur, or quickly resolve them to the customer’s satisfaction. With DEM, retailers can ensure customers get their orders how and when they expect, taking intelligent action to correct issues along the way and uphold brand promises.
DEM best practices from retailers including Grove Collaborative, Uncommon Goods and Neiman Marcus will illustrate how retailers can proactively turn around negative shipping experiences, and often avoid them altogether. Expert commentary from a leading industry analyst will identify key last mile challenges and reveal what retailers can do to address them, resulting in efficient transportation, top line growth, and happier customers."
Leveraging Omnichannel Trends for E-Commerce Marketplace SuccessG3 Communications
Access the full event here: https://event.on24.com/wcc/r/1963090/8D083B7B55462D75E842E96A689457C3
"From Amazon opening physical stores to Facebook opening a marketplace, the retail world is changing. Fast. And consumer behavior is the driving force behind much of that change. Brands and retailers have shifted toward “omnichannel” strategies across the retail landscape to target the increasing number of consumer touchpoints as well as the convergence of channels, business models and customer experiences. But e-commerce marketplaces are still a vital part of this changing landscape.
In this webinar, we’ll talk about recent consumer trends and specifically how brands and retailers can leverage e-commerce marketplaces to capitalize on them.
You’ll learn:
• An overview of omnichannel 2.0: Stores, delivery, mobile and voice
• Why marketplaces fit in well with current omnichannel trends
• Which domestic and international marketplaces you should consider
• How to win on marketplaces through more visibility
• And more"
The Store is Media: Reengineering Frontline Teams for the New Age of RetailG3 Communications
Access the full event here: https://event.on24.com/wcc/r/1963727/632C5E2064B82920B10916ACEA80499E
"The physical store is by far the most powerful media channel your brand has - a living, breathing, experiential story about your brand, your values and the things you sell. The new role of stores is not simply to distribute products, but to distribute remarkable and memorable experiences. The question is, who are the people entrusted with bringing your brand story to life? What cultural onboarding, training, skills and tools do your frontline staff need in order to be your stand-out storytellers - the trusted voice and face of your brand.
Join us on April 2 to learn how pioneering brands are reengineering their frontline teams for the new age of retail where the customer is king and experience is everything."
Access the full event here: https://event.on24.com/wcc/r/1828218/4A38B85D06648AB3305659E6CBC56924
This session will provide a blueprint of how top brands are integrating ecommerce, POS and order management to provide seamless a shopping experience across channels. By providing scenarios of real-life shopping journeys, the session would highlight how retail brands are using cloud systems to innovate and keep up with fast-moving market dynamics.
Customer Journey Mapping 2.0: Best Practices for Creating Differentiated Expe...G3 Communications
Access the full event here: https://event.on24.com/wcc/r/1830314/96CA67060DE107FBB5BB20AE05F86E56
"Let’s face it, customers don’t care about ""omnichannel"" - they just want a seamless and unified experience relevant to their needs. To meet customer expectations, retailers must consider the entire customer journey in their acquisition and retention strategies to optimize life time value. In this session, we will explore how to use customer journey mapping to design differentiated experiences across all customer-facing channels and share best practices for achieving a truly unified and seamless retail approach.
During this webinar we will discuss:
• The importance of customer journey mapping in today's retail world
• When and how to use customer journey mapping
• Architecting your customer journey map - the structure, data and process "
Location Intelligence - A Critical Tool in Retail Performance ManagementG3 Communications
Access the full event here: https://event.on24.com/wcc/r/1816077/DFF9ECD078983862B13E8F3DA3C7144A
Retailers have more data at their disposal than ever before. Every day new sources and types of data become available. It is critical that retailers are able to consume and analyze this data in order to understand the discrete success factors that drive store success. Location Intelligence combined with leading edge data science is how best in class retailers are finding insights they need to drive growth in today’s Unified Commerce environment. Join Gary Sankary from Esri and Joe Whitley from Environics Analytics to learn how advances in GIS technology and DataScience are enabling retailers to create interactive management decision support tools that that drive top line growth and bottom line performance.
Holiday Predictions: What to Expect Based on Data From 500 Million ShoppersG3 Communications
Access the full event here: https://event.on24.com/wcc/r/1817452/02D1B9BC132DB9B7D2D14665CC4B815D
The first in a succession of monthly holiday-focused webcasts, this session will help retailers prepare for the holiday shopping season ahead. Stay tuned for related online events in Q4 2018 and the anticipated Holiday Wrap Up in Q1 2019!
It’s the happiest time of the year, but it’s the busiest too, particularly for retailers. Every year, Salesforce analyzes data from 500 million shoppers to develop insights related to shopping behaviors during the holiday season. Last year, shoppers favored mobile to search for and purchase holiday gifts. AI-powered product recommendations demonstrated their value, driving a lift in overall transaction size for digital commerce. And every holiday season brings an element of surprise, such as the growing adoption of mobile combined with physical stores opting out of store hours on Thanksgiving Day or Black Friday.
Tune in to hear about what’s in store for retailers this holiday season and what retailers must do to capture the hearts, minds and wallets of today’s sophisticated shoppers. Listen to Salesforce’s Rick Kenney, Sr. Director, Industry Strategy and Insights and Caila Schwartz, Business Intelligence Senior Analyst, discuss shopper research trends and how to create impactful shopping experiences to set your business up for holiday success.
How to Leverage Funnel Metrics and Attribution Data for Your 2019 PlanningG3 Communications
Access the full event here: https://event.on24.com/wcc/r/1857248/435508AB175DDF720B1F0B902B23DB52
Believe it or not, it’s that time of year again.
Annual planning is a huge undertaking - laying out strategy and tactics to achieve your goals in the new year. But where should you start?
Start with the Full Circle Method: Planning, Achieving, Optimizing, and Evaluating. At the intersection of strategy, planning, and measurement, these four steps will help you study your breakthroughs and busts in 2018 and use those insights to plan for an amazing 2019. Come learn how successful companies have leveraged this data-driven framework to optimize their strategy, powered by funnel metrics and attribution data.
After this session, you will be ready to:
Derive insights from past campaign performance to plan next year’s campaigns
Layout a 4-part strategy to reach your goals
Create a marketing budget to support your 2019 objectives
With these tools, dive into your 2019 planning with confidence - following practical next steps and a proven success strategy.
Five Examples That Prove Personalized Marketing Doesn't Start with "Hello [Fi...G3 Communications
Access the full event here: https://event.on24.com/wcc/r/1851123/DEA043797F4B69BB82731C9B36A9B172
Everyone talks about the importance of personalizing the customer experience. But what does that really mean? Sure, you can greet people by name in email, but that feature has been around for a decade already. Today’s customer experience is bigger than email, and to your customer, true personalization is about
so much more than seeing their name.
After this session, you’ll be able to:
Identify new ways to personalize across your entire customer experience, including and beyond email
Maximize the most valuable customer data that exists in your different tools and systems
Strategize and coordinate with your internal teams to deliver more relevant, accurate, and productive customer and lead nurturing
The Payoffs of a Strategic Content Audit: The Gift That Keeps Giving for Unli...G3 Communications
Access the full event here: https://event.on24.com/wcc/r/1861706/5433650BDB199FF227EC5D4E2F2E72BC
"Does the task of identifying what existing content you can use for a new campaign bring on a cold sweat? Can you justify the cost of new content, without knowing exactly what you’ve got on hand? Content audits are the gifts that keep on giving, unwrapping new opportunities as you analyze the results and identify opportunities for targeting existing and new personas; diversifying your formats; and identifying neglected buying stages. The results of a custom audit can go further to give you laser focus on a specific campaign, a trending topic, or a new theme or persona. Presenting the results of a content audit can also help educate stakeholders and gain support for making investments in content marketing best practices.
Join Content4Demand and JLL to see how JLL examined its existing content to mine the gems it could use for its upcoming Future of Work (FOW) campaign.
Christine Elliott and Dana Harder will walk viewers through JLL’s successful custom content audit and discuss its value, including:
The importance of an audit as a foundational element for a cost-effective and best-in-class content strategy
The importance of identifying critical audit criteria to align to the desired outcomes
Content to be used for upcoming demand generation campaign
Providing data and insights on how content aligns to five campaign dimensions, service lines, and other strategic initiatives (like client maturity)
How the audit helped align existing content to the five Future of Work campaign dimensions and used scoring to determine depth of relevance
How applying additional custom criteria can create audit results that become a strategic weapon in advancing key marketing initiatives
JLL was able to instantly see where to allocate budget for new content development to achieve multiple campaign objectives.
Ready to uncover the secret treasures in your content library? Register for the webinar and learn to mine your content for a complete campaign.
Access the full event here: https://event.on24.com/wcc/r/1800767/5BE4BCB5AE64B938308E14343DA3B309
Learn how taking a truly partner-first approach pays off in the channel. Channel marketing and management expert Cameron Avery shows you how to engage and enable partners across their journey with modern digital marketing tactics that put their business in the spotlight. Join us to see how purpose-built tech plus a partner-first approach from start to finish delivers more revenue and ROI for you.
Accelerate Your Partners' Digital Transformation With Point-Based RewardsG3 Communications
Access the full event here:
https://event.on24.com/wcc/r/1812978/8E56FF06B70D20F23162F0F26D49402F
In the digital age, the partner is in the driver's seat as they build the full solutions the customers are expecting. If you are looking to recruit, engage, empower, motivate, manage and support solution provider partners to grow sales, you'll need to adopt a lifecycle approach.
Mimicking the customer journey, the partner journey is defined as the complete sum of experiences partners go through when interacting with a vendor. Also like the customer buying-decision, data shows about 60% of a solution provider’s decision on what products to market, sell and support is completed before they engage in a vendor’s enrollment process.
Join us to discuss data around the partner journey:
Awareness: 70% of partners learn about new technologies via vendor events;
Consideration: On average partners consider 2 - 3 vendors against each other;
Decision: Technical evaluation is the most important element in their decision to bring on a new vendor;
Experience: People affect the experience the most (infrastructure second); and
Growth: On average, partners drop 10% of their vendors each year.
Access the full event here:
https://event.on24.com/wcc/r/1812978/8E56FF06B70D20F23162F0F26D49402F
In the digital age, the partner is in the driver's seat as they build the full solutions the customers are expecting. If you are looking to recruit, engage, empower, motivate, manage and support solution provider partners to grow sales, you'll need to adopt a lifecycle approach.
Mimicking the customer journey, the partner journey is defined as the complete sum of experiences partners go through when interacting with a vendor. Also like the customer buying-decision, data shows about 60% of a solution provider’s decision on what products to market, sell and support is completed before they engage in a vendor’s enrollment process.
Join us to discuss data around the partner journey:
Awareness: 70% of partners learn about new technologies via vendor events;
Consideration: On average partners consider 2 - 3 vendors against each other;
Decision: Technical evaluation is the most important element in their decision to bring on a new vendor;
Experience: People affect the experience the most (infrastructure second); and
Growth: On average, partners drop 10% of their vendors each year.
How RingCentral Optimized Account-Based Insights and Buyer Intelligence To Ra...G3 Communications
Access the full webcast here: https://dg-r.co/2L5QdrM
Data fuels every marketer’s strategy, but not all data is created equal. To be successful today, marketers need to be able to effectively analyze, optimize and maintain data accuracy as the first steps to gaining true insight. This is particularly true for account-based programs, where visibility into key decision makers is imperative. As the saying goes, “Garbage in, garbage out.” If the data going into your CRM is incomplete, incorrect or simply not the right data, any programs that rely on that data will deliver disappointing results.
During this webinar, David Cowings, Chief Marketing Data Scientist at RingCentral, and Chris Lynde, CEO of SaleScout Data Solutions, will share the steps needed to optimize buyer contact data and sales intelligence, with real-life insights from RingCentral’s demand gen data optimization process.
Engaging With Relevance At Scale: How Fluke Used AI To Transform Their Sales ...G3 Communications
Access the full webcast here: https://dg-r.co/2uiS82A
Fluke used AI-based insights to identify the right target accounts and engage them with hyper-personalized nurture and outbound using a combination of Lattice, Conversica and Eloqua – resulting in 48% higher engagement and greater opportunity creation in their target accounts.
Join our distinguished speakers to learn how Fluke used AI and data to improve segmentation and engage across different channels with hyper-personalized messaging.
Lessons From The State Of B2B Content Consumption & Demand Report And Real-Wo...G3 Communications
Access the full webcast here: https://dg-r.co/2LhxSVI
In this session, David Fortino, SVP of Audience and Product at NetLine, will discuss his observations on content consumption and demand based on findings from the company’s 2018 State of B2B Content Consumption and Demand Report. Fortino will dissect some of the stand-out data, such as consumption gap trends with C-level professionals and the significance of appealing to the larger active audience comprised of Individual Contributors.
The webcast will also feature Valerie Riley, Director of Marketing for ITProTV, who will share her experience and perspective on the efficacy of content syndication. Specifically, she will discuss:
* The challenges she faced to pilot a new, successful lead generation program prior to launching campaigns; and
* The winning strategy that led to over 1,500% ROI that can help other B2B marketers discover or expand their lead gen tactics.
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Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
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Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
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Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
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Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
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Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
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4. Launched in 2007
Over 20,000 subscribers
To provide executives with relevant,
insightful content across a variety of
digital medium
Free subscription to our weekly newsletter:
www.retailtouchpoints.com/signup
5. Ken
Morris
John
Pruban
Principal
President
Boston
Retail
tekservePOS
Partners
Andrew
Gaffney
Editor
Retail
TouchPoints
7. Agenda
About Boston Retail Partners
POS Benchmarking Survey
Areas of Focus
Hardware Trends
Mobile Offerings
Networks
Virtualization of POS
Cost Comparison
Opportunities
The Future
Shifting Retail
The Network is the Key
The Future is Now
8. About Boston Retail Partners
Established in 2009, we are a leading independent retail/wholesale
management services firm
Built with a unique professional profile
Managed by industry-recognized leaders
All firm members have retail line management experience
o Several served as officers of major corporations
o Comprehensive functional and technical experience
Recruits experienced professionals in retail technology, store operations,
merchandise management, and supply chain management
Relevant experience working with both hardline and softline retail companies on
strategy, selection, and deployment of merchandise and supply chain solutions
History of serving acknowledged industry leaders (for example)
o Brooks Brothers o Target o J. Crew
o Ann Taylor o Kohl’s o Limited Brands
o TJX o TBC Corp o Charlotte Russe
o Bob’s Furniture o Vera Bradley o Polo Ralph Lauren
No exclusive partnerships or alliances with software or hardware providers
10. Agenda
About Boston Retail Partners
POS Benchmarking Survey
Areas of Focus
Hardware Trends
Mobile Offerings
Networks
Virtualization of POS
Cost Comparison
Opportunities
The Future
Shifting Retail
The Network is the Key
The Future is Now
11. Survey Overview
• Surveyed more than 500 top
U.S. retailers
• Online responses solicited in
November/December 2010
• Respondents generally C-
level or VP/ Directors of Store
Systems
• Offers insight into store-level
tactics and strategies in
industry
• Results premiered at NRF in
January 2011
12. Areas of Focus
• Retailers focusing on
POS hardware and
mobile solutions
• There are far more
areas of increased
spending this year
versus last year which
means pent-up
demand will drive
these focus areas.
13. Hardware Replacement
[Trend] • In the last few years, there has been a resurgence of
interest in upgrade or replacement of POS systems.
• Retailers have realized the importance of a strong
POS system to support the customer and associate at
the store.
14. Hardware Virtualization
[Opportunity]
• We have seen tremendous
interest in virtualization at the
home office with most retailers
moving from a distributed model
to a central, virtual model. The
time has come for retailers to
consider this model in the store
environment where most have
already embraced the concept
for many in-store applications.
15. Mobile Offerings
[Opportunity] • Between the growing acceptance of
smartphones and consumers’ need for instant
access to information, mobile is becoming a
force to be reckoned within the industry.
16. Networks
[Opportunity] • The more mobile computing we do the more
important the network becomes – we can
use it to access content and product
information from vendors, we can utilize
host-based analytics along with geo-location
capabilities to price and promote products in
real-time to our best customers and allow
them to use social networking to solicit
feedback from their friends.
Networks
17. Agenda
About Boston Retail Partners
POS Benchmarking Survey
Areas of Focus
Hardware Trends
Mobile Offerings
Networks
Virtualization of POS
Cost Comparison
Opportunities
The Future
Shifting Retail
The Network is the Key
The Future is Now
18. Virtualization of POS
• Retailers are
already
experimenting with
centralization with
many already
centrally running
loss prevention,
pricing, inventory,
replenishment, and
fulfillment – point-
of-sale offers
retailers additional
opportunities
19. Virtualization of POS
• Retailers can move
dollars usually
allocated to the POS
environment and
focus on more
strategic POS
initiatives to enhance
and personalize the
customer experience.
20. Opportunities of Virtualization
• Reduced initial hardware costs
• Reduced deployment time
• Simplified hardware maintenance
• Labor savings
• Simplified software upgrades
• Simplified PCI compliance
• Reduced training costs
• Reduced telephone costs
• Increased customer service
• Better business agility and flexibility
21. Agenda
About Boston Retail Partners
POS Benchmarking Survey
Areas of Focus
Hardware Trends
Mobile Offerings
Networks
Virtualization of POS
Cost Comparison
Opportunities
The Future
Shifting Retail
The Network is the Key
The Future is Now
22. Shifting Retail
Wal-Mart CEO predicts tech "inflection point" this year
Mobile and other technologies are shifting the way retail operates, and this
year is likely to bring even bigger change, Wal-Mart CEO Mike Duke said
at the World Economic Forum in Davos, Switzerland, this week.
23. The Network is the Key
The Network is the
Center of the Universe!
• Mobile shopping
• Guided selling
• Real-time analytics
• Social purchasing
• 2D Product Info
• Higher up-time
• Lower Cost…..
• Lower Cost…..
• Lower Cost…..
25. The Future is Now
We are at a strategic inflection point where the network is taking
center stage, this enables a mobile world where consumers drive
self checkout on their smart phone, interact with their friends in
real-time on purchase decisions, and receive discounts and
personalized pricing as they are shopping.
This creates a win both for the
consumer, and for the retailer who may
use less POS equipment in their stores
avoiding those additional hardware
costs.
26. Questions
To request a copy of BRP’s 12th
Annual POS Benchmarking Survey:
Mobilizing POS or Reinventing the
Store Environment: Virtualization of
Retail Point-of-Sale please visit
www.bostonretailpartners.com.
27. Using Consolidation in ….
Increasing The ROI on
the Next Gen Store Systems
Purchasing & Maintenance Trends
John Pruban, President & CEO
tekservePOS
August 23, 2011
28. C Procurement & Maintenance Trends / Challenges
Within
today’s
environment
…
comes
a
whole
new
set
of
challenges
!
29. C Procurement & Maintenance Trends / Challenges
As a retailer, how do I…
• Improve customer service and experience?
• Increase revenue?
• Find new / better ways to reduce expenses?
30. C Procurement & Maintenance Trends / Challenges
Investing in Technology!
According to Boston Retail Partners’ (BRP) 12th Annual POS
Benchmarking Survey, more than 50% of all retailers are
planning to increase spending over the next 12 months in:
POS Hardware
Mobile Solutions
CRM
POS Software
31.
32. C Procurement Trends / Challenges
" More technologies coming into IT and/or onto network.
" Within each technology, more options to chose from, more
vendors in the mix.
" Significantly reduced hardware lifecycles.
" More research to perform:
• Next generation options for an existing platform.
• Competitive options for an existing platform.
• Matching options for a designed specification.
• Specification design for a particular need.
" Less OEM representation at a direct level.
" Less people to execute research, negotiation and fulfillment.
" Increased pressure to ensure best possible price: RFPs,
auctions and multiple bids at all times.
33. C Typical Approach to Hardware Procurement
Technology Research
Price Negotiation / Bid Process OEMs /
Retailers Solution
Fulfillment
Providers
• Leveraging volume
• NextBasic order processing, existing platform.
• generation options for an PO,
Shipment Management
• RFP
• Competitive options for an existing platform.
• Auction Execution
• Matching options for a designed specification.
• Management of logistics, timetables,
• Three bids at all times
etc.
• Specification design for a particular need.
• Cost + purchasing programs
34. A Consolidated Hardware Approach
What to do ???
Find consolidated sources of information through
Outsourcing Innovation
35. A Consolidated Hardware Approach
OEMs /
Retailers Technology Research Solution
Price Negotiation /
Bid Process
Providers
Fulfillment
36. Purchasing Keys to success …
" Look for vendor with true OEM relationships, not just through
distribution channels.
" Ensure yourself of a broad product management portfolio …
more under one roof.
" Demand transparency … Cost Plus purchasing programs.
" Understand core competencies and market position.
" Look for vendor that can be leveraged or “blurred”
into other business areas …
" Repair & maintenance
" Warranty entitlement, consumable management
" Logistics, end state of asset
" Retired asset handling
37. How consolidation saves you money and time …
" Create efficiencies and save time by…
" Free up valuable internal resources to focus on core tasks.
" Less vendors; less shipping, tracking, invoices, POs to manage; less
process’; less headaches; less risk, more success.
" Eliminate time spent on researching new technology, vendors and
trends.
" No longer need to get competitive bids or re-bidding every time the
equipment needs to be ordered.
" Make better business decisions off real-time, transparent, consolidated
data visible 24/7/365.
" No more guess work on warranties; tracked, managed and when
warranties are up, equipment can be shifted over to the contract for a
seamless transition.
38. About tekservePOS…
" Established in 2001, tekservePOS is a national
POS technology and IT solutions provider.
" 10 years experience as a retail-focused company
helping to consolidate vendors within the retail IT
supply chain.
" Key customers include:
tekservePOS •
•
Office Depot
Williams-Sonoma
•
•
Eddie Bauer
The Container Store
• The Children’s Place • Neiman Marcus
• The Sports Authority • Von Maur
• Walgreen’s • J. Crew
• Brown Shoe • Brooks Brothers
• Dollar Tree • Polo Ralph Lauren
" Solution base includes:
" Hardware Procurement
" Project Rollout Services
" Repair & Maintenance
" Help Desk
" Software
39.
40. New Content on Vendor Consolidation
New whitepaper available:
The New Realities Of
Managing Store Investments
Download Now:
http://rtou.ch/Store-Investments