Corey Timpson
VP, Exhibitions, Research, and Design
Canadian Museum for Human Rights
corey.timpson@humanrights.ca

@coreytimpson
Inclusive Design Practices
Strategies and Skills for Museum Practitioners
CMA : 2017.04.05
Gabrielle Trépanier

Audit and Evaluation
Canada Science & Technology Museum
gtrepanier@techno-science.ca
Inclusive Design
PREMISE
Rather than design and develop something and then figure out how
to make it accessible, we design with all audiences, and all abilities,
in mind from the outset.
“Inclusion” would also address cultural, linguistic, and other dynamics of
difference.
Inclusive Design
METHODOLOGY
. Inclusive Design Advisory Council (IDAC)
. IDAC-WG
Make informed business decisions.
Build awareness among staff, visitors, and museum field.
Inclusive Design
IMPLICATIONS
. facilities construction and management
. exhibit design & fabrication
. digital software design & development
. media design & production
. product invention
. partnerships
. leadership recognition
Inclusive Design
EXHIBIT DESIGN & FABRICATION
. Environmental Scan
. Smithsonian Accessibility Guidelines
. Museum of Science London, Building Accessible Exhibitions.
. Musée de la civilisation Québec
. National Building Code
. Provincial Building Code
. WCAG 2.0
. + more
Inclusive Design
EXHIBIT DESIGN & FABRICATION
Inclusive Design
EXHIBIT DESIGN & FABRICATION
Inclusive Design
EXHIBIT DESIGN & FABRICATION
Inclusive Design
EXHIBIT DESIGN & FABRICATION
Inclusive Design
EXHIBIT DESIGN & FABRICATION
Inclusive Design
EXHIBIT DESIGN & FABRICATION
Inclusive Design
EXHIBIT DESIGN & FABRICATION
Inclusive Design
Inclusive Design
REDUNDENCY
REDUNDENCY
Inclusive Design
DIGITAL SOFTWARE DESIGN & DEVELOPMENT
Inclusive Design
DIGITAL SOFTWARE DESIGN & DEVELOPMENT
Inclusive Design
DIGITAL SOFTWARE DESIGN & DEVELOPMENT
Inclusive Design
DIGITAL SOFTWARE DESIGN & DEVELOPMENT
Inclusive Design
DIGITAL SOFTWARE DESIGN & DEVELOPMENT
Inclusive Design
DIGITAL SOFTWARE DESIGN & DEVELOPMENT
Inclusive Design
MEDIA DESIGN & PRODUCTION
Inclusive Design
MEDIA DESIGN & PRODUCTION
Inclusive Design
MEDIA DESIGN & PRODUCTION
Inclusive Design
MEDIA DESIGN & PRODUCTION
Inclusive Design
PRODUCT DESIGN & INVENTION
Inclusive Design
PRODUCT DESIGN & INVENTION
Inclusive Design
Mobile Guide
Mobile Guide
MOBILE APP
. Driver for development was Inclusive Design
. available for iOS and Android
. in English and French
MOBILE APP
. Driver for development was Inclusive Design
. available for iOS and Android
. in English and French
. and ASL, LSQ, and DA
Mobile Guide
MOBILE APP
Mobile Guide
MOBILE APP
Mobile Guide
MOBILE APP
Mobile Guide
MOBILE APP
Mobile Guide
The Road
Road
ECOSYSTEM
95 digital installations
+100 hours of video
100,000 words of text
+300 objects/artefacts
19 Mixed Media / Immersive Environments
1 Web site
1 Mobile Program
Digital Signage System (5 different instances)
ECOSYSTEM
Q. How did we accomplish this?
Road
Road
ECOSYSTEM
Q. How did we accomplish this?
A. Prototyping, testing, at every phase through an iterative process.
Road
ECOSYSTEM - IMMERSIVE
Road
ECOSYSTEM - IMMERSIVE
Road
ECOSYSTEM - OTHER (GESTURE)
Road
ECOSYSTEM - OTHER (GESTURE)
ECOSYSTEM - OTHER (MIXED)
Road
ECOSYSTEM - OTHER (MIXED)
Road
ECOSYSTEM - OTHER (MIXED)
Road
ECOSYSTEM - LINEAR (REALLY, IMMERSIVE)
Road
ECOSYSTEM - LINEAR (REALLY, IMMERSIVE)
Road
ECOSYSTEM - LINEAR (REALLY, IMMERSIVE)
Road
Facilities
Facilities
ABOVE AND BEYOND
. Building Code (Provincial, National)
. Best Practice
. Input from the CCD and others
ABOVE AND BEYOND
Facilities
ABOVE AND BEYOND
Facilities
ABOVE AND BEYOND
Facilities
Take-Away
OUR WORK IS NEVER DONE
. We have a methodology of continued evolution
. CMHR Inclusive Design Policy
. CMHR Standards “Anthology”
. Hard of Hearing (Neck Loops, Induction Broadcast, Induction Tech)
. Perpetual iteration and adaptation
Take-Away
SIGHT UNSEEN
Take-Away
METHODOLOGY
. the work is never done (it continues on)
. iteration (prototyping, testing, at every phase)
. include and involve people
. accept and embrace criticism
Take-Away
METHODOLOGY
. the work is never done (it continues on)
. iteration (prototyping, testing, at every phase)
. include and involve people
. accept and embrace criticism
OUR GREATEST SUCCESS
. Inclusive Design thinking has become a key characteristic of our
corporate culture.
Take-Away
CSTMC Accessibility Standards for Exhibitions
http://documents.techno-science.ca/documents/
CSTMCAccessibilityStandardsIllustratedDec.2016.pdf
Inclusive Design - CMHR - Approach to Execution
http://mw2016.museumsandtheweb.com/paper/inclusive-design-from-
approach-to-execution/
The Great Canadian Quest for an Inclusively Rich
Experience

http://name-aam.org/uploads/downloadables/
EXH.fall_15/7.%20EXH%20Fall%202015_Timpson.pdf
Links
Corey Timpson
VP, Exhibitions, Research, and Design
Canadian Museum for Human Rights
corey.timpson@humanrights.ca

@coreytimpson
Inclusive Design Practices
Strategies and Skills for Museum Practitioners
CMA : 2017.04.05
Gabrielle Trépanier

Audit and Evaluation
Canada Science & Technology Museum
gtrepanier@techno-science.ca

Inclusive Design Practices: Strategies and Skills for Museum Practitioner