Mike Myles has experience with several user research techniques including contextual inquiry, parallel collaborative design processes, affinity diagramming, developing personas, storyboards, workflows, wireframes, mockups, prototypes, and designing mobile applications. He has used these techniques across many industries to understand user needs and problems in order to design effective solutions. Some of his work includes designing a mobile bridge inspection app through field research with inspection crews, and creating applications like a work manager for road crews, a bridge inspector app, and a fleet maintenance manager app.