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Improve Your Listening Skills 
“We have two ears and one mouth, so we 
should listen more than we say.”
Genuine listening has become a rare gift
Tips to Develop Effective 
Listening Skills
1. Face the Speaker and Maintain Eye-contact
2. Be Attentive but Relaxed
3. Keep an Open Mind 
• Once you indulge in criticizing, jumping to 
conclusions or trying to speed up by 
interrupting and finishing other person’s 
sentences, you have compromised your 
effectiveness as a listener.
4. Listen to the Words and Try to 
Picture What the Speaker is Saying
5. Don’t Interrupt and Don’t 
impose Your Solutions
6. Wait for the Speaker to Ask Clarifying Questions 
• When you don’t understand something, of course 
you should ask the speaker to explain it to you. 
But rather than interrupting, wait until the 
speaker pauses.
7. Ask Questions Only to Ensure Understanding
8. Try to Feel What the Speaker is Feeling 
Empathy is the heart and soul of good listening.
• 9. Give the Speaker Regular Feedback
10. Pay Attention to What isn’t Said – To 
Nonverbal Cues
“When your spouse is talking; turn off the 
television. When your child is talking turn off 
the world.” 
Crystal DeLarm Clymer

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Improve your listening skills

  • 1. Improve Your Listening Skills “We have two ears and one mouth, so we should listen more than we say.”
  • 2. Genuine listening has become a rare gift
  • 3. Tips to Develop Effective Listening Skills
  • 4. 1. Face the Speaker and Maintain Eye-contact
  • 5.
  • 6. 2. Be Attentive but Relaxed
  • 7. 3. Keep an Open Mind • Once you indulge in criticizing, jumping to conclusions or trying to speed up by interrupting and finishing other person’s sentences, you have compromised your effectiveness as a listener.
  • 8. 4. Listen to the Words and Try to Picture What the Speaker is Saying
  • 9. 5. Don’t Interrupt and Don’t impose Your Solutions
  • 10. 6. Wait for the Speaker to Ask Clarifying Questions • When you don’t understand something, of course you should ask the speaker to explain it to you. But rather than interrupting, wait until the speaker pauses.
  • 11. 7. Ask Questions Only to Ensure Understanding
  • 12. 8. Try to Feel What the Speaker is Feeling Empathy is the heart and soul of good listening.
  • 13. • 9. Give the Speaker Regular Feedback
  • 14. 10. Pay Attention to What isn’t Said – To Nonverbal Cues
  • 15. “When your spouse is talking; turn off the television. When your child is talking turn off the world.” Crystal DeLarm Clymer