Agile is often traditionally associated as being exclusively applicable to the field of software development. However, non-software development projects can take ownership and use agile values, principles and practices to great effect. In this session, I will offer some approaches, techniques and examples for introducing agile into parts of the organisation that traditionally may not have considered it such as central services like finance, HR, marketing, traditional business areas as well as other areas of IT like infrastructure and provide some real-life examples along the way.
Suncorp & the Agile Approach - Why it's a Must Have for your FutureCraig Smith
A presentation given at the University of Technology Sydney (UTS) in April 2011 to graduate students on Suncorp and why an agile culture is important for any prospective place of work.
Agile 2.0 - Rebooting a Raccoon in an Imperfect WorldCraig Smith
Presentation by Craig Smith and Greg Smith at Agile 2011 in Salt Lake City.
On this 10th anniversary of agile, our community is struggling to address the issue of how to take experienced agile practitioners to the next level, while still providing training and tools to support those who are beginning their journey. With the “agile” word getting so overloaded, the challenge is to continually innovate without assigning labels. In this talk we will discuss how to use the best of traditional, lean and agile methods to suit any team and showcase numerous patterns that demonstrate the best process to use is often a mixture of traditional practices and new innovations.
The Future Tester at Suncorp - A Journey of Building Quality In Through AgileCraig Smith
Presentation delivered by Craig Smith, Adrian Smith with Dallas Thorneycroft at STANZ 2011 in Melbourne, Australia.
When Suncorp started down the path of rolling out its agile program over four years ago, it was viewed by many internally and the industry with much scepticism and angst, yet now it is approaching mainstream adoption in the industry. One of the key challenges of becoming agile was improving our approach to testing and quality. In this talk we will talk about why we had to change, why we had to improve the “speed to cool” in relation to testing, our challenges and approach and our blueprint for the “future tester” at Suncorp. Like our agile journey, our vision for testing has been regarded an ambitious, so join us to hear why we believe raising the profile, empowerment and skillset of testing is critical to our (and your) future success.
Kaizen With GreenHopper: Visualising Agile & Kanban StorywallsCraig Smith
Best practices and lessons learned from a real-world software development team. Suncorp adopted a Kanban-based lean software development approach using JIRA, Greenhopper and other Atlassian tools.
Key Takeaways:
* Overview of agile software techniques
* How Kanban can be applied to software development, maintenance and support
* How to ensure kaizen (improvement) is part of your dev process.
Learn how we saved 76% to 81% of our event costs by using virtual worlds, and how they can be used to do agile project management with distributed teams. Presented at the Agile2010 conference in Orlando.
Seeing Constraints, Kanban Explained by Jon StahlLeanDog
I am passionate about kanban because without a lot of ceremony and time, I can get a team to self organize and communicating at a whole new level. Since constraints become visible, it allows people to be more willing to go out of their comfort zone and thus wear any hat that it takes to produce quality software. Seeing constraints, pulling value and eliminating waste is the goal of practicing kanban. This would be a "kanban explained" session for those who are not familiar with this practice. I use physical boards to illustrate the concepts and encourage good dialogue. We will discuss several types of kanban boards such as WIP, backlog and retrospectives.
This presentation has been tested at many user group meetings, at clients and conferences such as Agile 2009 & CodeMash 2010. The session takes 1 hour to present, 1 1/2 hours to have good dialogue during the presentation.
Kanban, while not a new concept, nor complex - it is often misunderstood by those who don't practice it. Intended audience is for people that understand agile story wall concepts and whole team. The best audience is a Scrum master who will learn how kanban can take their craft to the next level of a self organizing teams by seeing, not hearing about constraints.
In order to foster trust and credibility between a project team and its stakeholders, the team has the responsibility to clearly communicate the health of the project. As the leaders of a project, we can apply the metaphor of medical care and their use of "vital signs" to help form a holistic view of the state of the project. Come learn the five "Project Vital Signs", their associated quantitative metrics and how to enable a team to effectively use them as a tool to diagnose and treat project health problems.
Suncorp & the Agile Approach - Why it's a Must Have for your FutureCraig Smith
A presentation given at the University of Technology Sydney (UTS) in April 2011 to graduate students on Suncorp and why an agile culture is important for any prospective place of work.
Agile 2.0 - Rebooting a Raccoon in an Imperfect WorldCraig Smith
Presentation by Craig Smith and Greg Smith at Agile 2011 in Salt Lake City.
On this 10th anniversary of agile, our community is struggling to address the issue of how to take experienced agile practitioners to the next level, while still providing training and tools to support those who are beginning their journey. With the “agile” word getting so overloaded, the challenge is to continually innovate without assigning labels. In this talk we will discuss how to use the best of traditional, lean and agile methods to suit any team and showcase numerous patterns that demonstrate the best process to use is often a mixture of traditional practices and new innovations.
The Future Tester at Suncorp - A Journey of Building Quality In Through AgileCraig Smith
Presentation delivered by Craig Smith, Adrian Smith with Dallas Thorneycroft at STANZ 2011 in Melbourne, Australia.
When Suncorp started down the path of rolling out its agile program over four years ago, it was viewed by many internally and the industry with much scepticism and angst, yet now it is approaching mainstream adoption in the industry. One of the key challenges of becoming agile was improving our approach to testing and quality. In this talk we will talk about why we had to change, why we had to improve the “speed to cool” in relation to testing, our challenges and approach and our blueprint for the “future tester” at Suncorp. Like our agile journey, our vision for testing has been regarded an ambitious, so join us to hear why we believe raising the profile, empowerment and skillset of testing is critical to our (and your) future success.
Kaizen With GreenHopper: Visualising Agile & Kanban StorywallsCraig Smith
Best practices and lessons learned from a real-world software development team. Suncorp adopted a Kanban-based lean software development approach using JIRA, Greenhopper and other Atlassian tools.
Key Takeaways:
* Overview of agile software techniques
* How Kanban can be applied to software development, maintenance and support
* How to ensure kaizen (improvement) is part of your dev process.
Learn how we saved 76% to 81% of our event costs by using virtual worlds, and how they can be used to do agile project management with distributed teams. Presented at the Agile2010 conference in Orlando.
Seeing Constraints, Kanban Explained by Jon StahlLeanDog
I am passionate about kanban because without a lot of ceremony and time, I can get a team to self organize and communicating at a whole new level. Since constraints become visible, it allows people to be more willing to go out of their comfort zone and thus wear any hat that it takes to produce quality software. Seeing constraints, pulling value and eliminating waste is the goal of practicing kanban. This would be a "kanban explained" session for those who are not familiar with this practice. I use physical boards to illustrate the concepts and encourage good dialogue. We will discuss several types of kanban boards such as WIP, backlog and retrospectives.
This presentation has been tested at many user group meetings, at clients and conferences such as Agile 2009 & CodeMash 2010. The session takes 1 hour to present, 1 1/2 hours to have good dialogue during the presentation.
Kanban, while not a new concept, nor complex - it is often misunderstood by those who don't practice it. Intended audience is for people that understand agile story wall concepts and whole team. The best audience is a Scrum master who will learn how kanban can take their craft to the next level of a self organizing teams by seeing, not hearing about constraints.
In order to foster trust and credibility between a project team and its stakeholders, the team has the responsibility to clearly communicate the health of the project. As the leaders of a project, we can apply the metaphor of medical care and their use of "vital signs" to help form a holistic view of the state of the project. Come learn the five "Project Vital Signs", their associated quantitative metrics and how to enable a team to effectively use them as a tool to diagnose and treat project health problems.
Building an A-Team - I Love It When a Team Comes TogetherCraig Smith
Craig Smith presentation from Agile Australia 2010. High performing teams are something that all organisations aspire to, but how exactly do you turn a team from good to great? There is much discussion in the community about management versus leadership, working in a factory versus embracing a tribe and how to motivate a new generation of employees. In this presentation we will look at these topics and determine what makes a high performing team, how Agile techniques can help, what tools and techniques you can use to create this environment and how you can measure performance.
This presentation was given at the Agile Australia 2011 (http://www.agileaustralia.com/)
Startup businesses face significant risk in the search for a sustainable, profitable and scalable business model. Consequently, the success rate for Startups is low, making them a typically high risk investment. Agile methods offer a way of reducing the risk for both the technical implementation and the development of customers. This is achieved by increasing the ability for a Startup to adapt to change and to incorporate the lessons learned from early customer engagement. In this presentation the nature of technology Startups is examined and the application of Agile principles, practices and tools discussed.
Making decision in the presence of uncertainty requires estimating the impact of the outcome of those decisions. Here;s a collection of resources can can be used to guide that process
Starting with an EIA–748–C compliant Earned Value Management System, integrating an Agile Software Development Lifecycle (Agile) is straightforward when there is a Bright Line between the Performance Measurement Baseline (PMB) and the Sprints and Tasks of the Agile Software Development Process.
Presentation delivered by Craig Smith at Fusion in Sydney, Australia in September 2012.
When XP and Scrum were devised over 10 years ago, they were created to improve the delivery of software development projects. As many enterprises have matured in the Agile adoption, many of the business users on IT projects are now attempting to use Agile approaches on their own non-IT projects.
In this session we will cover using Agile in a non-IT environment and demonstrate how the original XP practices map extremely well over to business processes. And how those in SD can help your business counterparts.
Workshop delivered by Adrian Smith and Craig Smith at Agile Australia 2012 in Melbourne in May 2012.
The Agile Coach is a critical role in helping leaders, teams or individuals understand, adopt and improve Agile methods and practice. Additionally, an Agile Coach helps people rethink and change the way they go about their work. For a individual to be effective in a coaching role, they must poses a wide range of skills and experience. In this workshop we will explore Agile coaching skills in the context of a competency framework and provide participants with lessons from real-world coaching experience. The workshop will provide an opportunity for participants to learn about coaching, identify areas of Agile development and to broaden skills through hands-on group and individual exercises and games.
You will:
» Understand role of an Agile coach and the typical development pathways
» Identify personal areas of strength/weakness in relation to a broad range of Agile and related skills
» Learn situational specific coaching techniques for common Agile dysfunctions
» Understand the use of maturity models in helping teams learn and adapt to Agile
» Understand organisational and role specific Agile challenges
» Learn how to adapt Agile practices to suit team specific challenges
"The term "Microservice Architecture" has sprung up over the last few years to describe a particular way of designing software applications as suites of independently deployable services. While there is no precise definition of this architectural style, there are certain common characteristics around organization around business capability, automated deployment, intelligence in the endpoints, and decentralized control of languages and data."
Martin Fowler
Scrum Masters:The Full-Time Role ConundrumCraig Smith
Presentation by Craig Smith at Scrum Australia 2013 in Sydney in March 2013. The Scrum Guide defines the Scum Team as being made up of three primary roles: Product Owner, Development Team and Scrum Master. The role of the Scrum Master is often misunderstood, particularly by management, so often questions start to get asked such as “can I share the Scrum Master across teams”, “can the Scrum Master do Project Management” and “can the role be rotated”? In this talk we will take a look at some of the misconceptions around the Scrum Master role, discuss how it fits into the organisational structure and tackle the age-old question of whether the Scrum Master is a full time role. We will also look at an improvement plan template to help Scrum Masters improve in their role.
The Speed to Cool - Valuing Testing & Quality in Agile TeamsCraig Smith
Presentation delivered by Craig Smith at Agile Australia 2011. Ensuring that the approach to testing and quality is understood and appropriately valued in an Agile world can be a struggle for many organisations, especially when resources are limited and our customers are expecting business value in a timely manner. In this session Craig Smith will define what quality means, share a number of tools for measuring it as well as discussing approaches to improving the skills, empowerment and role of testing in the organisation and share why testing is the coolest role on the team and why it is everyone's responsibility.
It All Starts With An idea: Kicking Off Initiatives For SuccessCraig Smith
Talk delivered by Craig Smith at Agile Australia 2015 in Sydney on 17 June 2015.
Ideas can come from many different places, but how do we best turn these ideas into initiatives and ensure we are working on the right things at the right time? We tend to throw the idea around, discuss it with our team and management, and undertake a lot of analysis to decide if it’s worth spending time and money on. Unfortunately this approach means we have already spent a bunch of time and money, often without realising it!
A number of the early Agile approaches described a lifecycle for kicking off projects, but many of the newer and more popular approaches start with a backlog or an assumption that you are already building something. Go back to basics and look at different approaches for kicking off initiatives and the tools and techniques that make up what is often called the discovery, ideation or concept phase. If your team or organisation has too much work in progress or your pipeline is unclear, then learn (or re-learn) approaches to kicking off the right initiatives so you can ensure you are building the right thing!
Plenary session hosted by Craig Smith with Nigel Dalton, David Joyce and Simon Bristow presented at Agile Australia 2012 in May 2012.
Agile adoption in Australia and across the world is now becoming more mainstream and, as a community, we are struggling to address the issue of how to take experienced Agile practitioners to the next level, while still supporting those who are beginning their journey. With the "agile" word getting so overloaded, the challenge is to continually innovate without assigning labels or losing focus on our prime objective - to deliver!
Join Craig Smith with Nigel Dalton, Simon Bristow and David Joyce (on the couch) as they explore different viewpoints on all things Agile - then, now and future!
Kate Matsudaira, VP Engineering/CTO at Decide
Engineer Whispering - the secrets of working with technologists
When a team really comes together, the whole truly outweighs the sum of its parts, producing a synergy that unquestionably leads to innovation and inspiration. And while true that individuals can and do build great products, it’s only well-tuned teams that are capable of building sustainable excellence.
Software-based products present an interesting challenge to the team dynamic - collaborating and connecting with technical folks can be challenging and downright frustrating; one is from Mars and the other is from Venus. Thankfully there are many people who have successfully navigated these treacherous waters. This talk will present the distilled wisdom, anecdotes and suggestions from hundreds of industry leaders, in order to illustrate the good, the bad and the ugly of team-oriented software product development. The audience will come away with great ideas and helpful tips as to how to more effectively communicate with and relate to the more technical elements of their teams.
Building an A-Team - I Love It When a Team Comes TogetherCraig Smith
Craig Smith presentation from Agile Australia 2010. High performing teams are something that all organisations aspire to, but how exactly do you turn a team from good to great? There is much discussion in the community about management versus leadership, working in a factory versus embracing a tribe and how to motivate a new generation of employees. In this presentation we will look at these topics and determine what makes a high performing team, how Agile techniques can help, what tools and techniques you can use to create this environment and how you can measure performance.
This presentation was given at the Agile Australia 2011 (http://www.agileaustralia.com/)
Startup businesses face significant risk in the search for a sustainable, profitable and scalable business model. Consequently, the success rate for Startups is low, making them a typically high risk investment. Agile methods offer a way of reducing the risk for both the technical implementation and the development of customers. This is achieved by increasing the ability for a Startup to adapt to change and to incorporate the lessons learned from early customer engagement. In this presentation the nature of technology Startups is examined and the application of Agile principles, practices and tools discussed.
Making decision in the presence of uncertainty requires estimating the impact of the outcome of those decisions. Here;s a collection of resources can can be used to guide that process
Starting with an EIA–748–C compliant Earned Value Management System, integrating an Agile Software Development Lifecycle (Agile) is straightforward when there is a Bright Line between the Performance Measurement Baseline (PMB) and the Sprints and Tasks of the Agile Software Development Process.
Presentation delivered by Craig Smith at Fusion in Sydney, Australia in September 2012.
When XP and Scrum were devised over 10 years ago, they were created to improve the delivery of software development projects. As many enterprises have matured in the Agile adoption, many of the business users on IT projects are now attempting to use Agile approaches on their own non-IT projects.
In this session we will cover using Agile in a non-IT environment and demonstrate how the original XP practices map extremely well over to business processes. And how those in SD can help your business counterparts.
Workshop delivered by Adrian Smith and Craig Smith at Agile Australia 2012 in Melbourne in May 2012.
The Agile Coach is a critical role in helping leaders, teams or individuals understand, adopt and improve Agile methods and practice. Additionally, an Agile Coach helps people rethink and change the way they go about their work. For a individual to be effective in a coaching role, they must poses a wide range of skills and experience. In this workshop we will explore Agile coaching skills in the context of a competency framework and provide participants with lessons from real-world coaching experience. The workshop will provide an opportunity for participants to learn about coaching, identify areas of Agile development and to broaden skills through hands-on group and individual exercises and games.
You will:
» Understand role of an Agile coach and the typical development pathways
» Identify personal areas of strength/weakness in relation to a broad range of Agile and related skills
» Learn situational specific coaching techniques for common Agile dysfunctions
» Understand the use of maturity models in helping teams learn and adapt to Agile
» Understand organisational and role specific Agile challenges
» Learn how to adapt Agile practices to suit team specific challenges
"The term "Microservice Architecture" has sprung up over the last few years to describe a particular way of designing software applications as suites of independently deployable services. While there is no precise definition of this architectural style, there are certain common characteristics around organization around business capability, automated deployment, intelligence in the endpoints, and decentralized control of languages and data."
Martin Fowler
Scrum Masters:The Full-Time Role ConundrumCraig Smith
Presentation by Craig Smith at Scrum Australia 2013 in Sydney in March 2013. The Scrum Guide defines the Scum Team as being made up of three primary roles: Product Owner, Development Team and Scrum Master. The role of the Scrum Master is often misunderstood, particularly by management, so often questions start to get asked such as “can I share the Scrum Master across teams”, “can the Scrum Master do Project Management” and “can the role be rotated”? In this talk we will take a look at some of the misconceptions around the Scrum Master role, discuss how it fits into the organisational structure and tackle the age-old question of whether the Scrum Master is a full time role. We will also look at an improvement plan template to help Scrum Masters improve in their role.
The Speed to Cool - Valuing Testing & Quality in Agile TeamsCraig Smith
Presentation delivered by Craig Smith at Agile Australia 2011. Ensuring that the approach to testing and quality is understood and appropriately valued in an Agile world can be a struggle for many organisations, especially when resources are limited and our customers are expecting business value in a timely manner. In this session Craig Smith will define what quality means, share a number of tools for measuring it as well as discussing approaches to improving the skills, empowerment and role of testing in the organisation and share why testing is the coolest role on the team and why it is everyone's responsibility.
It All Starts With An idea: Kicking Off Initiatives For SuccessCraig Smith
Talk delivered by Craig Smith at Agile Australia 2015 in Sydney on 17 June 2015.
Ideas can come from many different places, but how do we best turn these ideas into initiatives and ensure we are working on the right things at the right time? We tend to throw the idea around, discuss it with our team and management, and undertake a lot of analysis to decide if it’s worth spending time and money on. Unfortunately this approach means we have already spent a bunch of time and money, often without realising it!
A number of the early Agile approaches described a lifecycle for kicking off projects, but many of the newer and more popular approaches start with a backlog or an assumption that you are already building something. Go back to basics and look at different approaches for kicking off initiatives and the tools and techniques that make up what is often called the discovery, ideation or concept phase. If your team or organisation has too much work in progress or your pipeline is unclear, then learn (or re-learn) approaches to kicking off the right initiatives so you can ensure you are building the right thing!
Plenary session hosted by Craig Smith with Nigel Dalton, David Joyce and Simon Bristow presented at Agile Australia 2012 in May 2012.
Agile adoption in Australia and across the world is now becoming more mainstream and, as a community, we are struggling to address the issue of how to take experienced Agile practitioners to the next level, while still supporting those who are beginning their journey. With the "agile" word getting so overloaded, the challenge is to continually innovate without assigning labels or losing focus on our prime objective - to deliver!
Join Craig Smith with Nigel Dalton, Simon Bristow and David Joyce (on the couch) as they explore different viewpoints on all things Agile - then, now and future!
Kate Matsudaira, VP Engineering/CTO at Decide
Engineer Whispering - the secrets of working with technologists
When a team really comes together, the whole truly outweighs the sum of its parts, producing a synergy that unquestionably leads to innovation and inspiration. And while true that individuals can and do build great products, it’s only well-tuned teams that are capable of building sustainable excellence.
Software-based products present an interesting challenge to the team dynamic - collaborating and connecting with technical folks can be challenging and downright frustrating; one is from Mars and the other is from Venus. Thankfully there are many people who have successfully navigated these treacherous waters. This talk will present the distilled wisdom, anecdotes and suggestions from hundreds of industry leaders, in order to illustrate the good, the bad and the ugly of team-oriented software product development. The audience will come away with great ideas and helpful tips as to how to more effectively communicate with and relate to the more technical elements of their teams.
At the Annual Retail Banking Conference Asia Pacific in Kuala Lumpur about future of Banks, UX maturity and some examples on how UX is practised at DBS.
My presentation from Cloud Conf Varna. We spoke for Microservices, Vagrant and Amazon.
Github repos:
1) Back end (https://github.com/dimitardanailov/cloud_conf_varna_microservices_rest_api)
2) Front end (https://github.com/dimitardanailov/cloud_conf_varna_microservices_front_end)
Keynote delivered by Craig Smith at Agile Encore in Auckland, New Zealand in November 2012. Agile adoption is now becoming more mainstream and, as a community, we are struggling to address the issue of how to take experienced Agile practitioners to the next level, while still supporting those who are beginning their journey. With the "agile" word getting so overloaded, the challenge is to continually innovate without assigning labels or losing focus on our prime objective - to deliver!
Talk delivered by Craig Smith at Agile India 2022 on 22 September 2022.
With 66% of the world using Scrum as their predominant Agile method, this session will open up your eyes to the many other Agile methods and frameworks in the world today. For many, Agile is a toolbox of potential methods, practices and techniques, and like any good toolbox it is often more about using the right tool for the problem that will result in meaningful results. So join us on this rapid journey to look at the universe of Agile approaches and adding some extra tools into your toolkit
Code of Ethical Conduct for Agile CoachingCraig Smith
Talk delivered by Craig Smith, Alex Sloley and Shane Hastie at Agile Virtual Summit: Coaching Edition on 4 March 2022.
People serving in an agile coaching role are expected to act ethically, but what does that mean in practice?
Agile coaching is an evolving profession encompassing many disciplines including individual, team and systemic coaching, facilitating, teaching and mentoring, all applied with an open and deliberate bias towards using agile approaches to help address a client’s needs.
The complexity of agile coaching means that you will inevitably encounter difficult situations.
What if you had a Code you could follow that would help support you when difficult decisions need to be made?
What if that same Code helped you act courageously in every situation, even if there is a personal negative impact?
A group of volunteers has been working on crafting just that code. Specifically a Code of Ethical Conduct for Agile Coaching under an Agile Alliance initiative.
This talk will present the background to the work which has been done so far, walk you through the content of the code and explain where it can go in the future.
During the session, you'll be introduced to a few ethics scenarios that will help you identify the types of dilemmas you may face in the field. You'll discover some examples of appropriate and inappropriate ethical behavior in these different contexts, and how to address them.
Talk delivered by Craig Smith and Julian Smith at ICAgile Experts Meetup Group on 22 September 2021.
Today 'agile' is no longer just a buzzword. From building spacecraft to manufacturing, some of the most complex and largest organisations in the world are using agile ways of working to deliver better outcomes, respond to change, improve quality, foster more productive and happier teams, and reduce risk.
This hands-on and interactive session is aimed at helping public sector organisations build capability to support agile ways of working, from policy development through to service design and delivery.
Rethinking Retrospectives: Beyond the Three ColumnsCraig Smith
Talk delivered by Craig Smith and Michael Huynh at Agile Online Summit 2021 on 26 October 2021.
The concept of continuous improvement is to stop, pause, reflect, and make small adjustments for the team to improve. But are retrospectives really enough for your teams to improve sprint to sprint? What if your best retrospective still doesn’t yield the results desired and doesn't move your team out of first gear? What often happens is a narrow view from a team’s perspective on the last sprint or retrospectives don’t provide enough coverage on the broader topics beyond the last iteration.
Simply put, retrospectives are no longer enough!
Join Craig and Michael as they both share their experience and taking your teams to the next level!
Agile Coaching Ethics - The Powerful Questions Behind What, Why & HowCraig Smith
Talk delivered by Craig Smith at Agile Coaching Exchange: MidTN on 8 March 2021.
In this session we will look into the work that the community is doing as part of the Agile Alliance around Agile Coaching Ethics. We will ask why the work is needed, what has been done so far and what we can do as a community to support this work.
Talk delivered by Craig Smith and Julian Smith at WellyBAM on 14 May 2021.
Today 'agile' is no longer just a buzzword. From building spacecraft to manufacturing, some of the most complex and largest organisations in the world are using agile ways of working to deliver better outcomes, respond to change, improve quality, foster more productive and happier teams, and reduce risk.
This hands-on and interactive session is aimed at helping public sector organisations build capability to support agile ways of working, from policy development through to service design and delivery.
Workshop delivered by Craig Smith and Julian Smith at Agility Today 2021 on 27 February 2021.
Today 'agile' is no longer just a buzzword. From building spacecraft to manufacturing, some of the most complex and largest organisations in the world are using agile ways of working to deliver better outcomes, respond to change, improve quality, foster more productive and happier teams, and reduce risk.
This hands-on and interactive session is aimed at helping public sector organisations build capability to support agile ways of working, from policy development through to service design and delivery.
Workshop delivered by Craig Smith and Julian Smith at DTA Digital Summit 2020 on 17 November 2020.
Today 'agile' is no longer just a buzzword. From building spacecraft to manufacturing, some of the most complex and largest organisations in the world are using agile ways of working to deliver better outcomes, respond to change, improve quality, foster more productive and happier teams, and reduce risk.
This hands-on and interactive session is aimed at helping public sector organisations build capability to support agile ways of working, from policy development through to service design and delivery.
FailAgility: Recognising and Resetting the Agile BoundariesCraig Smith
Keynote delivered by Craig Smith and Tony Ponton at LAST Conference Brisbane, Australia on 27 September 2019.
FailAgility; we have all seen it and let’s face it, we are all guilty of letting it happen in our organisations. So why is it that so many businesses fail to see the outcomes that the Agile values and principles promise?
This presentation looks at what FailAgility is and the three levels in organisations where it stems from:
Organisation, Leadership and the Coaching / Personal level.
We will discuss the types of FailAgility that we see at these different levels, the approaches that cause
FailAgility and most importantly what we can do to recognise and fix it.
Mind the Gap: Realising the Value of AgilityCraig Smith
Talk delivered by Craig Smith at LAST Conference Canberra, Australia on 21 September 2019.
Agile has well and truly crossed the chasm and every organisation large or small seems to be in the middle of some sort of Agile transformation. Yet, look behind the covers and we have to ask ourselves the tough question of how well we are doing and how agile are we really?
So all aboard as we acknowledge some of gaps many organisations are facing and we question the true value we are delivering. More importantly, we will discuss how we might start to these issues, both inside our organisations and as individuals flying the agile flag.
Mind the Gap: Realising the Value of AgilityCraig Smith
Talk delivered by Craig Smith at LAST Conference Brisbane, Australia on 29 September 2017.
Agile has well and truly crossed the chasm and every organisation large or small seems to be in the middle of some sort of Agile transformation. Yet, look behind the covers and we have to ask ourselves the tough question of how well we are doing and how agile are we really?
So all aboard as we acknowledge some of gaps many organisations are facing and we question the true value we are delivering. More importantly, we will discuss how we might start to these issues, both inside our organisations and as individuals flying the agile flag.
Talk delivered by Craig Smith at itSMF NT meeting in Darwin, Australia on 22 March 2018.
With 73% of the world using Scrum as their predominant Agile method, which has a direct impact on service management, this session will open up your eyes to the many other Agile and edgy Agile methods and movements in the world today. For many, Agile is a toolbox of potential methods, practices and techniques, and like any good toolbox it is often more about using the right tool for the problem that will result in meaningful results. You may also be surprised about how many methods have a direct relation or reliance on service management as well as the wider organisational structure and culture. So let’s take a rapid journey into the world of methods like Mikado, Nonban, Vanguard and movements like Holocracy, Drive and Stoos where we will uncover 40 methods and movements in 40 minutes to help strengthen your understanding and toolbox.
Agile Coaching Nightmares: Lessons We Can Learn From Gordon RamsayCraig Smith
Talk delivered by Craig Smith at YOW! Hong Kong 2017 and YOW! Singapore 2017 during September 2017.
When you look for inspiration in the Agile Coaching community, the name Gordon Ramsay is probably not the first name to come to mind. He has been known to be belligerent, condescending and downright rude, but underneath this brute facade is a treasure trove of skills and talents that influence change.
In this presentation we will draw insights from his ‘Kitchen Nightmare’ escapades and draw parallels with how much his work aligns with that of an Agile Coach and the goal to successfully drive change and introduce a number of models and techniques that are indispensable in the coaching toolkit.
Technical Lessons Learned Turning the Agile Dials to Eleven!Craig Smith
Talk delivered by Craig Smith and Paul King at Agile 2008 in Toronto, Canada on 7 August 2008.
Developer practices for traditional and agile Java development are well understood and documented. But dynamic languages - Groovy, Ruby, and others - change the ground rules. Many of the common practices, refactoring techniques, and design patterns we have been taught either no longer apply or should be applied differently and some new techniques come into play. In this talk, techniques for agile development with dynamic languages are discussed. How should we better apply refactoring techniques? What new aspects do we need to think about?
Agile Project Experiences - The Story of Three Little PigsCraig Smith
Talk delivered by Craig Smith and Paul King at Agile 2008 in Toronto, Canada on 5 August 2008.
Over the last few years, we have agrressively applied agile practices on a number of projects with success. These successes, however, have not been achieved without challenges and lessons learnt along the way. This experience report specifically highlights examples from three different projects of varying sizes in this period in the same organisation (three little pigs) where in all cases the pigs were well and truly committed.
Some of the key successes from the example projects will also be discussed.
Agile Coaching Nightmares: Lessons We Can Learn From Gordon RamsayCraig Smith
Talk delivered by Craig Smith at Agile Brisbane meetup in Brisbane, Australia on 22 October 2016.
When you look for inspiration in the Agile Coaching community, the name Gordon Ramsay is probably not the first name to come to mind. He has been known to be belligerent, condescending and downright rude, but underneath this brute facade is a treasure trove of skills and talents that influence change.
In this presentation we will draw insights from his ‘Kitchen Nightmare’ escapades and draw parallels with how much his work aligns with that of an Agile Coach and the goal to successfully drive change and introduce a number of models and techniques that are indispensable in the coaching toolkit.
Coaching Nightmares: Lessons We Can Learn From Gordon RamsayCraig Smith
Talk delivered by Craig Smith at Agile 2016 in Atlanta, USA on 24 July 2016.
When you look for inspiration in the Agile Coaching community, the name Gordon Ramsay is probably not the first name to come to mind. He has been known to be belligerent, condescending and downright rude, but underneath this brute facade is a treasure trove of skills and talents that influence change.
In this presentation we will draw insights from his ‘Kitchen Nightmare’ escapades and draw parallels with how much his work aligns with that of an Agile Coach and the goal to successfully drive change and introduce a number of models and techniques that are indispensable in the coaching toolkit.
Learning Outcomes:
* Understand the difference between coaching, advising and mentoring
* Approaches to having confronting coaching conversations
* Dealing with denial and unengaged staff
* The criticality of a burning platform to invoke change
* Why it is important to have coaches as experts
* Agile coaching is more than the GROW model (or other coaching models)
Coaching Nightmares: Lessons We Can Learn From Gordon RamsayCraig Smith
Talk delivered by Craig Smith and Renee Troughton at Agile Australia 2016 in Melbourne, Australia on 21 June 2016.
When you look for inspiration in the Agile coaching community, the name Gordon Ramsay is probably not the first name to come to mind. He has been known to be belligerent, condescending and downright rude, but underneath this brute facade is a treasure trove of skills and talents that influence change.
In this presentation we will draw insights from Ramsay’s Kitchen Nightmares escapades and explore parallels with how much his work aligns with that of an Agile Coach and the goal to successfully drive change. We will introduce a number of models and techniques that are indispensable in the coaching toolkit.
Talk delivered by Craig Smith at YOW! 2015 in Melbourne, Brisbane and Sydney on 4-10 December 2015.
With 73% of the world using Scrum as their predominant Agile method, this session will open up your eyes to the many other Agile and edgy Agile methods and movements in the world today For many, Agile is a toolbox of potential methods, practices and techniques, and like any good toolbox it is often more about using the right tool for the problem that will result in meaningful results.Take a rapid journey into the world of methods like Mikado, Nonban, Vanguard and movements like Holocracy,Drive and Stoos where we will uncover 40 methods and movements in 40 minutes to help strengthen your toolbox.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
UiPath Test Automation using UiPath Test Suite series, part 4DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 4. In this session, we will cover Test Manager overview along with SAP heatmap.
The UiPath Test Manager overview with SAP heatmap webinar offers a concise yet comprehensive exploration of the role of a Test Manager within SAP environments, coupled with the utilization of heatmaps for effective testing strategies.
Participants will gain insights into the responsibilities, challenges, and best practices associated with test management in SAP projects. Additionally, the webinar delves into the significance of heatmaps as a visual aid for identifying testing priorities, areas of risk, and resource allocation within SAP landscapes. Through this session, attendees can expect to enhance their understanding of test management principles while learning practical approaches to optimize testing processes in SAP environments using heatmap visualization techniques
What will you get from this session?
1. Insights into SAP testing best practices
2. Heatmap utilization for testing
3. Optimization of testing processes
4. Demo
Topics covered:
Execution from the test manager
Orchestrator execution result
Defect reporting
SAP heatmap example with demo
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
2. G’day
from
Australia
Image: http://techfreep.com/images/fosters.jpg
http://resources3.news.com.au/images/2008/02/10/va1237291005869/paul-hogan-shrimp-on-the-barbie-5882705.jpg
http://thedailyexplorer.files.wordpress.com/2008/09/brisbane_cbdandsb.jpg
3. Welcome
to Agile
2010
Image: http://i.dailymail.co.uk/i/pix/2009/03/26/article-1165098-041CA84F000005DC-216_468x286.jpg
27. Who is
the
business?
Image: http://iamatvjunkie.typepad.com/i_am_a_tv_junkie_a_blog_f/images/2007/07/04/office_cast.jpg
28. business (n)
(1) commercial enterprise: the
activity of providing goods and
services involving financial and
commercial and industrial
aspects
(2) occupation: the principal
activity in your life that you do
to earn money
Image: http://images.veer.com/IMG/PIMG/MPP/1376200_P.JPG
29. Knowledge economy
Projected Types of Workers, share of US workforce (2011)
Production
15%
Knowledge
47%
Transaction
38%
Source: http://whatmatters.mckinseydigital.com/internet/using-technology-to-improve-workforce-collaboration
49. It’s All About Culture
Image: http://home.pacbell.net/fantomdj/dk/donkey_kong_barrel.gif
http://www.greenenergyinvestors.com/index.php?act=Print&client=printer&f=2&t=2991
65. Cross functional team
Project
Sponsor
Project
Manager Program
Manager
Consultants
Iteration
Manager
Team
lead
Comms
Officer
Busines Core Team
Member
Owner
Team
Quality
Assurance
Bus.
SME
Project
Officer Team
Specialist Support
Other key Analyst
stakeholders
Extended
Team
Skills
Image http://www.befitlifestyle.com/images/CorporateTeamHands.jpg
70. Test driven development
Acceptance criteria
for every story
Image: http://interacc.typepad.com/.a/6a01053596fb28970c0120a60feb37970c-400wi
71. Continuous integration
Integrate with other
teams, including IT
Image: http://www.aboutmyplanet.com/wp-content/blogs.dir/10/files//2007/11/traffic-light.jpg
106. Comes from lean inventory
Image: http://www.resourcesystemsconsulting.com/blog/wp-content/photos/kanbancard.jpg
Image: http://cache.daylife.com/imageserve/0g4f1gmegc7eY/610x.jpg
114. Scrumban = best of both
Image: http://www.flickr.com/photos/fernando/226930122
115. Case
Study #3
Windows
7 was an
agile
idea...
Image: http://gnoted.com/wp-content/uploads/2010/02/Windows-7-Install-Now.jpg
116. SOE: Enabler or obstacle?
Image: http://image.4wheeloffroad.com/f/10471469+w750+st0/131_0809_09_z+perfecting_off_road_driving_skills_practice_bad_lands_adventure+learning_physics.jpg
117. Started with the developers
Image: http://www.adjustafresh.com/wp-content/uploads/2009/11/stop-collaborate-and-listen.jpg
118. The last time...
Image: http://www.teachinghacks.com/wp-content/uploads/860272_paper_pile.jpg
http://www.doit.wisc.edu/news/images/nov08/focusCalendar.jpg
120. Us & them
Image: http://www.teamworkpm.net/images/components/RADBlog/18/large/TeamworkPM_Launch_Dan_in_office.jpg
http://dyad14.files.wordpress.com/2009/08/desk-with-pile-of-papers.jpg
121. Agile
rollout
was our
idea
Image:
http://files.posterous.com/tiziano/prqWXctWQegKDJQiBm4yXvFfh6jeRTVLzoiyEJQAcBRQmOaI3Q3MMrfIpZrC/foto.jpg?AWSAccessKeyId=1C
9REJR1EMRZ83Q7QRG2&Expires=1280322428&Signature=tEM4mQN43Q15CmuRd7jwbNrgMds%3D
122. If IT already agile, or
working with IT on projects
Image: http://2.bp.blogspot.com/_6-vqzBEWwCE/ST1nDszwQUI/AAAAAAAAHU0/NddZvqvw0uA/s400/The+IT+Crowd5.jpg
Driven from IT department
123. If business heavy or the
CEO has read about it Image: http://www.usnews.com/usnews/photography/office/images/1.jpg
Driven from business
124. Corporate sponsor
Support down the line
Branding Image: http://www.usnews.com/usnews/photography/office/images/1.jpg
Sponsorship & support
125. Business will want some
sort of process to follow
Image: http://www.coastsolutions.co.uk/images/business-process-mapping-large.jpg
Process
126. Top down
Bottom up
Image: http://cdainspired.com.au/blog/wp-content/uploads/2007/07/stairway_to_success.jpg
Culture
129. Pilot where acceptance
Communicate success
Image: http://exchange.ariba.com/servlet/JiveServlet/showImage/38-1171-1146/Pencil.jpg
Pilot & measure success
130. Wrap Up
Image: http://blogs.msdn.com/blogfiles/stevecla01/WindowsLiveWriter/Windows7forChristmas_12279/so-2008-12CAJJC4U2_thumb.jpg
131. Back to basics
Image: http://www.pure-essence.net/stuff/geekyTshirts/c%20dos.jpg
132. Start with software devs
Image: http://www.microsoft.com/web/media/headers/vs-hero.jpg
133. Or start with the business
Image: http://i2.cdn.turner.com/cnn/2010/TECH/innovation/06/30/microsoft.2010.wired/t1larg.microsoft.office.courtesy.jpg
140. Whose Idea? Who Cares!
Image: http://news.softpedia.com/images/news2/I-m-a-PC-and-Windows-7-Was-My-Idea-Video-Ads-Available-2.jpg
141. Questions ??
Craig Smith
http://www.suncorp.com.au
http://www.agileacademy.com.au
craig.smith@suncorp.com.au
@smithcdau
Suncorp is one of Australia and New Zealand's largest diversified financial services providers, supplying
banking, insurance and wealth management products to around 9 million customers through well-
established and recognised brands such as AAMI, Australian Pensioners Insurance Agency, Shannons,
Vero, Asteron and Tyndall, as well as Suncorp and GIO. Today, Suncorp is Australia's fifth largest bank
and second largest domestic general insurance group, with over 16,000 staff. Suncorp has
representation in 450 offices, branches and agencies throughout Australia and New Zealand.
(http://www.suncorp.com.au)
The Agile Academy is the next wave in Agile learning and collaboration. Designed for IT professionals,
the Agile Academy is a knowledge hub that promotes Agile related learning, knowledge sharing and
capability development across the IT industry. We offer an integrated curriculum of leading edge
courses across the entire solution development life cycle, covering all roles at varying levels.
(http://www.agileacademy.com.au)