CRAIG SMITH
@smithcdau

WELCOME…
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HOW AWESOME IS THIS?
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Retrospective
People
Process
Action
TALK MAP

Retrospective
People
Process
Action

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ONE BOOK TO RULE THEM ALL…
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START OF THE
JOURNEY FOR
MANY
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XP AT SUNCORP

DO YOU?
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RACCOON!
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16 GOING ON 17…
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SCRUM IS 21 YEARS OLD…
Image:https://www.scrum.org/resources/scrum-framework-poster

BODEK ON GOALS
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Power-of-Goals-1024x683.jpg

ROBSON ON LEADERSHIP
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AUTHENTIC LEADERSHIP
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U1LWY1NzNhYzNhMTQzNA.jpg

MANY OF
THESE ARE
OBVIOUS,,,
YET THE
GAPS ARE
EVERYWHERE
Image:http://cdn.zmescience.com/wp-content/uploads/2013/06/captain-obvious.jpg

SPEED OF TECH EVOLUTION…
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CHALLENGES CONTINUE
Report:https://explore.versionone.com/state-of-agile/versionone-11th-annual-state-of-agile-report-2

CHALLENGES CONTINUE
Report:https://explore.versionone.com/state-of-agile/versionone-11th-annual-state-of-agile-report-2

ARE WE GETTING ANY BETTER?
Article:https://www.infoq.com/articles/standish-chaos-2015

75% OF CIO’s WON’T DEFEND IT!
Image:https://static.guim.co.uk/sys-images/Guardian/Pix/pictures/2012/3/16/1331898171438/Pile-of-magazines-007.jpg
Article:http://www.computerweekly.com/news/450418205/Agile-development-an-IT-fad-that-risks-iterative-failure

IT USED
TO BE
EASY…
BUT
THIS
DOESN’T
HELP!
Image:https://www.scrum.org/resources/scrum-framework-poster

Image:http://ichef.bbci.co.uk/corporate2/images/width/live/p0/1z/0f/p01z0fv1.jpg/624
Article:https://www.theregister.co.uk/2016/05/10/nao_bbc_projects_agile/
BENEFITS 2
YEARS IN?

WE DON’T REALLY TALK ABOUT
THE CORPORATE FAILURES
Image:http://www.whatreallyhappenedtosteam.co.uk/images/article/34021.jpg

REALITY OF THE BUSINESS WORLD
Image:http://culturalacupuncture.com/wp-content/uploads/2015/07/vuca-prime.png

MIND THE PEOPLE & PROCESS GAP
Image:https://blogs-images.forbes.com/joshlinkner/files/2016/02/Mind-The-Gap4.jpg

Retrospective
People
Process
Action

HOW DID A BUNCH OF TECHIES
END UP BEING “PEOPLE” PEOPLE?
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PEOPLE MAKE COMPANIES…
THEY CAN ALSO BREAK THEM
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LET’S TAKE
AIM AT THE
ROLES.,..
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WHY
SHOULD
WE CARE?
Image:https://s3.reutersmedia.net/resources/r/?m=02&d=20170825&t=2&i=1198561402&r=LYNXNPED7O1D6&w=1280
Article:https://www.nytimes.com/2017/08/25/business/volkswagen-engineer-prison-diesel-cheating.html

WHY
SHOULD
WE CARE?
Image:http://i2.coventrytelegraph.net/incoming/article10802776.ece/ALTERNATES/s1200/british-gas-662938398.jpg
Article:http://www.dailymail.co.uk/news/article-3466982/Smart-heating-app-Hive-lets-control-boiler-phone-hit-glitch-sends-users-h

SOFTWARE ENGINEERS:
MORE THAN CODE
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BREAK DOWN
THE SILOS
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COLLABORATE LEFT & RIGHT
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RAISE TECHNICAL DEBT HEALTH
Write Good Code!
Clean up or
Delete the Legacy!
Article:http://blog.crisp.se/2013/07/12/henrikkniberg/the-solution-to-technical-debt

INCREASED PACE & GAP
Source:https://puppet.com/resources/whitepaper/state-of-devops-report

TESTING:
CSI: SOFTWARE
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Televisionhttps://vignette4.wikia.nocookie.net/csi/images/e/eb/House_of_Hoarders.jpg/revision/latest?cb=20120812153405

Automation:
I work with developers to
automate tests that
provide business value and
identify system risks
Collaboration:
I work with analysts and SMEs to
ensure that testable acceptance
criteria are created for all stories
Strategy & Planning:
I am involved in the project at all
stages to ensure that testing
provides the greatest value and
quality objectives are achieved
Tools & Techniques:
I use both manual and
automated techniques using
the preferred testing tools
based on the situation
Architecture:
I have an understanding of the system
architecture and can create tests that
verify individual components and the
system as a whole
Development:
I take an interest in
development practices and
monitor code quality metrics
Estimating:
I am involved in developing
estimates for projects at a story
level, for tools and infrastructure
and also for deployment/release
activities
Reporting:
I provide metrics that give
insight into project health and
system quality
Agile:
I understand Agile project delivery
and the differences between testing
in the different phases of an phase
Qualifications & Training:
I have recognised qualifications in
testing and continually update
and maintain my skills
Recruitment & Development:
I am attracted to the organisation
because testing is a cool career path
that offers heaps of opportunities and a
way of continually developing my skills
Community & Teams:
I am part em of a community of
testers that are bedded within teams
but share common values
THE ROLE OF AN AGILE TESTER

TESTING QUADRANTS
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s
TESTING COMPLEXITY
Basic Testing Practices
Test Automation &
Regression
BDD /
Specification by Example
Experiments /
Chaos Engineering
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BUSINESS ANALYSIS: REAL TIME
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LOOKING FORWARD…
NOT SO
FAR BACK
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THREE AMIGOS CONVERSATION
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LEARN – VALUE - TAIL
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SCRUM MASTERS:
SEE IMPEDIMENTS & LAND PLANES
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MISUNDERSTOOD ROLE
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FRACTURED ROLE
Source:https://www.scrumalliance.org/why-scrum/state-of-scrum-report/2017-state-of-scrum

0
20
40
60
80
100
Forming
Storming
Norming
Performing
Scrum Master Skillset
Core Skillset
FULL-TIME ROLE CONUNDRUM…
DELIVERING VALUE

DELIVER ON THE BASICS
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AGILE COACH:
LEAD TO IMPROVEMENT,
SWEAR OCCASIONALLY…
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AgileCoachingInstitureCoachingCompetencyFramework
COACHING COMPETENCIES

COACHING GOALS /
STICKY CHANGES
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TACKLING THE BIG ISSUES…
HEAD ON
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PRODUCT OWNER:
DECISIONS, DIRECTION & VALUE
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EMPOWERED
TO MAKE
DECISIONS
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ALWAYS
AVAILABLE
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AVOID THE RUNAWAY TRAIN
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(PROJECT)
MANAGEMENT:
LEAD OVER
FREEZE
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OUTCOMES OVER
OUTPUT (VELOCITY)
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HONESTY & TRANSPARENCY
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SLACK TO HACK & LEARN
Image:http://www.convergentllc.com/wp-content/uploads/2014/10/TooBusyToInnovate.jpg

65
Loop
of despair 1. Management
Strategy, purpose, values
Enhancing team performance.
Building diversity of thinking
Building scale and managing growth
4. Agility
Good factory operations
Hardwire the customer’s voice.
Be responsive to change.
Value, flow and waste focus.
Kaizen commitment.
Test & Learn.
2. Resilience
Bouncebackability & Recovery.
Grit
Longevity
People + System of Work + Place.
3. Invention
Inventorship
Combinations
Build individual work habits on top of a sense of
confidence and purpose.
I don’t
actually
KNOW!
Rolls up into broader organisational capability.
Makes it a safe environment for
experimentation.
Ensure your ideas find a place to
be owned and executed.
MANAGEMENT
FIRST,
AGILE
LAST
Source: Nigel Dalton

MADE IT…
Images:http://yourfitnessplus.com/wp-content/uploads/2017/05/Training-With-A-Heart-Rate-Monitor.jpg

Retrospective
People
Process
Action

IT STARTED IN SOFTWARE
DEVELOPMENT…
Image:https://c.stocksy.com/a/mMZ100/z0/374280.jpg

SINCE
THE
1970’s…
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WHY SHOULD WE CARE?
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WHY
SHOULD
WE
CARE?
Image:https://twitter.com/i/moments/913196664755650560

WHY SHOULD WE CARE?
Article:https://www.wsj.com/articles/ibm-a-pioneer-of-remote-work-calls-workers-back-to-the-office-1495108802
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9_CRN-690-v2-

WHY SHOULD WE CARE?
Article:http://www.afr.com/business/banking-and-finance/anz-blows-up-bureaucracy-as-shayne-elliott-takes-the-bank-agile-2017042
Image:http://cdn.arn.com.au/media/8341148/3206360-3x2-940x627.jpg

WHY SHOULD WE CARE?
Image:http://www.andrejkoelewijn.com/blog/images/2012/02/waterval_en_scrum-7.png

THE JOURNEY WILL BE LONG…
AND ITERATIVE
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ORGANISATIONAL STRUCTURE
(CONWAY’S LAW)
Image:http://agileforall.com/wp-content/uploads/2014/06/org-structure-and-software-architecture-loop.png

WE
HAD
TO
SCALE…
Poster:http://www.scaledagileframework.com/wp-content/uploads/delightful-downloads/2017/09/PRINT-4.5-BP-FULL-Configuration

THE VALUE OF PROCESSES?
PI PLANNING
Image:http://allthingsagile.org/wp-content/uploads/2017/02/PI-Planning-1.jpg

AND NOW WE DE-SCALE…
Image:http://www.evoco.co.uk/Tribe%20Chapter%20Squad.png

INCEPTION

BUSINESS
AGILITY
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WORKING DISTRIBUTED
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#NOPROJECTS
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#NOESTIMATES
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FUNDING APPROACHES
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Retrospective
People
Process
Action

WHAT CAN WE DO?
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ACKNOWLEDGE THEN
MEASURE & FIX THE GAPS
Image:http://www.nwrail.org.uk/ek-120916-5z50-ruabon-20.jpg

ACTUALLY MEASURE VALUE
Image:https://twitter.com/ipfconline1/status/799069641360441346

ARE YOU SUFFERING
STOCKHOLM SYNDROME?
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SIMPLIFY…
Image:http://www.tradesmartu.com/blog/wp-content/uploads/2016/09/Back-to-basics.jpg

I promise not to exclude from
consideration any idea based on
its source, but to consider ideas
across schools and heritages in
order to find the ones that best
suit the current situation.
“
“
OATH OF NON-ALLEGIANCE

PRACTICE
WHAT
WE
PREACH

COACH OVER TRAIN
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LSR…
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LET’ START BRIDGING
THE GAPS FOR
FUTURE VALUE
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CLOSING THOUGHT:
WE ARE BRISBANE
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QUESTIONS?
http://www.craigsmith.id.au
craig@craigsmith.id.au
@smithcdau