Talk delivered by Craig Smith at itSMF NT meeting in Darwin, Australia on 22 March 2018.
With 73% of the world using Scrum as their predominant Agile method, which has a direct impact on service management, this session will open up your eyes to the many other Agile and edgy Agile methods and movements in the world today. For many, Agile is a toolbox of potential methods, practices and techniques, and like any good toolbox it is often more about using the right tool for the problem that will result in meaningful results. You may also be surprised about how many methods have a direct relation or reliance on service management as well as the wider organisational structure and culture. So let’s take a rapid journey into the world of methods like Mikado, Nonban, Vanguard and movements like Holocracy, Drive and Stoos where we will uncover 40 methods and movements in 40 minutes to help strengthen your understanding and toolbox.
Talk delivered by Craig Smith at YOW! 2015 in Melbourne, Brisbane and Sydney on 4-10 December 2015.
With 73% of the world using Scrum as their predominant Agile method, this session will open up your eyes to the many other Agile and edgy Agile methods and movements in the world today For many, Agile is a toolbox of potential methods, practices and techniques, and like any good toolbox it is often more about using the right tool for the problem that will result in meaningful results.Take a rapid journey into the world of methods like Mikado, Nonban, Vanguard and movements like Holocracy,Drive and Stoos where we will uncover 40 methods and movements in 40 minutes to help strengthen your toolbox.
Talk delivered by Craig Smith at YOW! West 2015 in Perth on 26 May 2015.
With 73% of the world using Scrum as their predominant Agile method, this session will open up your eyes to the many other Agile and edgy Agile methods and movements in the world today For many, Agile is a toolbox of potential methods, practices and techniques, and like any good toolbox it is often more about using the right tool for the problem that will result in meaningful results.Take a rapid journey into the world of methods like Mikado, Nonban, Vanguard and movements like Holocracy,Drive and Stoos where we will uncover 40 methods and movements in 40 minutes to help strengthen your toolbox.
Talk delivered by Craig Smith at Scrum Australia 2014 in Sydney on 21 October 2014.
With 73% of the world using Scrum as their predominant Agile method, this session will open up your eyes to the many other Agile and edgy Agile methods and movements in the world today. For many, Agile is a toolbox of potential methods, practices and techniques, and like any good toolbox it is often more about using the right tool for the problem that will result in meaningful results.
Take a rapid journey into the world of methods like Mikado, Nonban, Vanguard and movements like Holocracy, Drive and Stoos where we will uncover 40 methods and movements in 40 minutes to help strengthen your toolbox.
This slideshare is all about lean operational excellence, agile, scrum, lean start-up, customer development, agile frameworks, evidence based product development….
Sorry, what? Can there be anymore buzzwords? You are right, that’s why today we’ll separate facts and fiction about these potential 'business-saving' frameworks.
Because let’s face it, the reality is that even though they are absolutely useful, no one can guarantee you that one of these frameworks will work for your own, unique company. You will need to know where to start and take away those elements that suit your specific situation.
Agile coaches Nikki de Kloe and Sander Goudswaard (MakerStreet/ Noun) will guide you through the why, how and what regarding all these value-orientated frameworks. They will show you how these frameworks can help you do your business today, tomorrow and in the very near future.
Through tips, tricks and of course several case studies you will learn their possibilities, potential pitfalls and success criteria; so you can gain an insight in how you can make these frameworks work for you.
Business Value of Agile Methods: Using Return on InvestmentDavid Rico
Provides a brief introduction to agile methods, an overview of popular agile methods, and a brief survey of the benefits of agile methods as reported by major industry studies. Also provides a suite of basic metrics useful for quantifying the business value of agile methods. Discusses parametric models derived from industry data, a methodology for estimating the return on investment (ROI) of agile methods, and a comparison of the costs and benefits of 11 major agile and traditional methods.
Talk delivered by Craig Smith at YOW! 2015 in Melbourne, Brisbane and Sydney on 4-10 December 2015.
With 73% of the world using Scrum as their predominant Agile method, this session will open up your eyes to the many other Agile and edgy Agile methods and movements in the world today For many, Agile is a toolbox of potential methods, practices and techniques, and like any good toolbox it is often more about using the right tool for the problem that will result in meaningful results.Take a rapid journey into the world of methods like Mikado, Nonban, Vanguard and movements like Holocracy,Drive and Stoos where we will uncover 40 methods and movements in 40 minutes to help strengthen your toolbox.
Talk delivered by Craig Smith at YOW! West 2015 in Perth on 26 May 2015.
With 73% of the world using Scrum as their predominant Agile method, this session will open up your eyes to the many other Agile and edgy Agile methods and movements in the world today For many, Agile is a toolbox of potential methods, practices and techniques, and like any good toolbox it is often more about using the right tool for the problem that will result in meaningful results.Take a rapid journey into the world of methods like Mikado, Nonban, Vanguard and movements like Holocracy,Drive and Stoos where we will uncover 40 methods and movements in 40 minutes to help strengthen your toolbox.
Talk delivered by Craig Smith at Scrum Australia 2014 in Sydney on 21 October 2014.
With 73% of the world using Scrum as their predominant Agile method, this session will open up your eyes to the many other Agile and edgy Agile methods and movements in the world today. For many, Agile is a toolbox of potential methods, practices and techniques, and like any good toolbox it is often more about using the right tool for the problem that will result in meaningful results.
Take a rapid journey into the world of methods like Mikado, Nonban, Vanguard and movements like Holocracy, Drive and Stoos where we will uncover 40 methods and movements in 40 minutes to help strengthen your toolbox.
This slideshare is all about lean operational excellence, agile, scrum, lean start-up, customer development, agile frameworks, evidence based product development….
Sorry, what? Can there be anymore buzzwords? You are right, that’s why today we’ll separate facts and fiction about these potential 'business-saving' frameworks.
Because let’s face it, the reality is that even though they are absolutely useful, no one can guarantee you that one of these frameworks will work for your own, unique company. You will need to know where to start and take away those elements that suit your specific situation.
Agile coaches Nikki de Kloe and Sander Goudswaard (MakerStreet/ Noun) will guide you through the why, how and what regarding all these value-orientated frameworks. They will show you how these frameworks can help you do your business today, tomorrow and in the very near future.
Through tips, tricks and of course several case studies you will learn their possibilities, potential pitfalls and success criteria; so you can gain an insight in how you can make these frameworks work for you.
Business Value of Agile Methods: Using Return on InvestmentDavid Rico
Provides a brief introduction to agile methods, an overview of popular agile methods, and a brief survey of the benefits of agile methods as reported by major industry studies. Also provides a suite of basic metrics useful for quantifying the business value of agile methods. Discusses parametric models derived from industry data, a methodology for estimating the return on investment (ROI) of agile methods, and a comparison of the costs and benefits of 11 major agile and traditional methods.
Agile Project Experiences - The Story of Three Little PigsCraig Smith
Talk delivered by Craig Smith and Paul King at Agile 2008 in Toronto, Canada on 5 August 2008.
Over the last few years, we have agrressively applied agile practices on a number of projects with success. These successes, however, have not been achieved without challenges and lessons learnt along the way. This experience report specifically highlights examples from three different projects of varying sizes in this period in the same organisation (three little pigs) where in all cases the pigs were well and truly committed.
Some of the key successes from the example projects will also be discussed.
Service Leadership’s 9 Guiding Principles: Keys to Successful Change, an ITSM...ITSM Academy, Inc.
Presenter: Lou Hunnebeck, co-author of the ITIL Practitioner Guidance and Principal Advisor, Fruition Partners, a DXC Technology Company
Whether planning, designing and deploying a new service or conducting ongoing continual improvement activities, ITIL has defined 9 principles to use to guide service management initiatives. In our session we will explore the nine principles and share practical examples of how service leaders can leverage them to change behaviors and drive results.
Proposed Title Fear and Loathing in Agility: Long Live the Accounting Departm...Laszlo Szalvay
"A dead ScrumMaster is a useless ScrumMaster,” echo the votary of Ken Schwaber (Co-Founder of Scrum) folklore. In this session hosted by Pat Reed (Agile Alliance Board Member) and Laszlo Szalvay (Executive at SolutionsIQ) we will explore how and why the accounting department needs to be your biggest champion as you embark on your next agile transformation. Pat and Laszlo will walk through concrete steps and real world examples of how capitalization works with Scrum and what you need to tell the accountants so they don’t shoot you.
So don’t end up a dead ScrumMaster.
Enterprise Cloud Development and Agile Transformation Strategy - China 2012 Laszlo Szalvay
This is a seminar I gave throughout China the week of Oct 29th 2012. It covers the topics of Agile Software Development (Scrum, Lean, XP) and the new framework of Enterprise Cloud Development that CollabNet has been socializing. Please contact me for similar private talks at your company.
Workshop delivered by Craig Smith and Julian Smith at Agility Today 2021 on 27 February 2021.
Today 'agile' is no longer just a buzzword. From building spacecraft to manufacturing, some of the most complex and largest organisations in the world are using agile ways of working to deliver better outcomes, respond to change, improve quality, foster more productive and happier teams, and reduce risk.
This hands-on and interactive session is aimed at helping public sector organisations build capability to support agile ways of working, from policy development through to service design and delivery.
Findings from a 10-year retrospective of Agile held by the BCS Agile Methods SG on 24 Jan 2012 on London(UK) with 100 attendees and over 500 years of Agile experience
In partnership with RedHat, CIO Academy Asia hosted a special Executive Lunch Roundtable on the 18th of October. A select group of practitioners from various industries gathered to share their thoughts and questions and recommend best practices to Building an Agile Organisation.
Beyond the spotify model - Team Topologies - TechLeadsNW meetup 2019-02-27 - ...Matthew Skelton
For effective, modern, cloud-connected software systems we need to organize our teams in certain ways. Taking account of Conway's Law, we look to match the team structures to the required software architecture, enabling or restricting communication and collaboration for the best outcomes.
This talk will cover the basics of organization design using Team Topologies, exploring a selection of key team types and how and when to use them in order to make the development and operation of your software systems as effective as possible. The talk is based on the forthcoming 2019 book Team Topologies and first-hand experience helping companies around the world with the design of their technology teams.
Company ReBuilding : Moving into a new dimension of value creation (Compendium)Marc Wagner
About Company Rebuilding: Company what? Another buzzword? What does is mean! Using the analogy of cellular growth, corporate renewal is based on the principle of continual cell division, whereby organizational growth is controlled, organically and inorganically, by platforms that control communication and value creation, thus providing the basis for the creation of new, transformational products.
It is crucial that when creating new units or cells, that clear rules of organizational cooperation (New Work) are established where a common set of values are established and, in particular, rules for the creation of new cells are set. All organically created units carry one and the same DNA, which has customers and employees at each end of the double helix, ensuring that all kinds of non-value-adding structures and activities are eliminated immediately. All units of this newly created ecosystem must be guided by a clearly formulated vision (purpose), which specifically focuses on customer value and has the potential to produce transformational products. This purpose serves as a magnet for new partners and stakeholders in the value creation process.
The presentation provides an general overview of the Company ReBuilding concept, the underlying Communities of practices & references
For further information contact: marc.wagner@detecon.com
Presentation by Davor Cengija from Agile Lean Europe 2014 in Krakow, Poland. http://ale2014.alenetwork.eu/
See how agile and lean principles can help Enterprise Architecture achieve its goals.
Numerose stimate società internazionali di consulenza hanno iniziato ad offrire servizi di trasformazione agile, accattivanti e convincenti. Ottimo, vuol dire che le aziende del futuro saranno tutte agili? Purtroppo no. Scopriamo insieme i tratti caratteristici di queste proposte, i numerosi limiti ed i rischi collegati.
Keynote - From Monolith to Microservices - Lessons Learned in the Real WorldEran Stiller
The keynote session from Architecture Next 2019 (https://www.eventbrite.com/e/architecture-next-2019-tickets-59285850575#). A Joint session with Alon Fliess.
DOES16 London - Scott Potter - DevOps: To Autonomy and BeyondGene Kim
Scott Potter, (former) Head of Digital Engineering, News UK
Transitioning to an organisational structure, a set of skills and capabilities and the desired motivation & behaviours is just the start. Once you start reaping the benefits, your job isn't done.
Scott shares some of his own experiences from the journey that he and his teams took through a DevOps transition, and the role that management took to support the creation of independent teams.
Talk delivered by Craig Smith at Agile India 2022 on 22 September 2022.
With 66% of the world using Scrum as their predominant Agile method, this session will open up your eyes to the many other Agile methods and frameworks in the world today. For many, Agile is a toolbox of potential methods, practices and techniques, and like any good toolbox it is often more about using the right tool for the problem that will result in meaningful results. So join us on this rapid journey to look at the universe of Agile approaches and adding some extra tools into your toolkit
Lean en gros, c'est comme l'Agilité, sauf que... - Martin GoyetteAgile Montréal
Lean en gros, c'est comme l'Agilité, sauf que...
Qu’est-ce donc que le Lean?
Quel est son lien avec l'Agilité?
Et Kanban dans tout ça?
Cette introduction vise à clarifier ce que Lean signifie et son rapport avec l'Agilité. C'est une comparaison permettant de comprendre un mouvement au-delà du monde des technologies de l'information, permettant un regard nouveau sur les entreprises d'aujourd'hui et différent sur l'Agilité telle qu’on la connait.
À propos de Martin Goyette
Martin est un professionnel en accompagnement qui sert et conseille le domaine des technologies de l’information depuis plus d’une dizaine d’années (télécommunications, transport, bancaire, syndicat, santé, assurances). À titre de président de la Communauté Agile de Montréal, Martin est fortement impliqué dans la promotion de sa passion et ses croyances. Martin est diplômé de l’ÉTS d’un baccalauréat en génie logiciel et d’une maîtrise en génie, technologies de l’information. Depuis 2008, il se consacre à Lean ainsi qu’à l’agilité et a obtenu plusieurs reconnaissances professionnelles venant certifier son expérience.
Agile Project Experiences - The Story of Three Little PigsCraig Smith
Talk delivered by Craig Smith and Paul King at Agile 2008 in Toronto, Canada on 5 August 2008.
Over the last few years, we have agrressively applied agile practices on a number of projects with success. These successes, however, have not been achieved without challenges and lessons learnt along the way. This experience report specifically highlights examples from three different projects of varying sizes in this period in the same organisation (three little pigs) where in all cases the pigs were well and truly committed.
Some of the key successes from the example projects will also be discussed.
Service Leadership’s 9 Guiding Principles: Keys to Successful Change, an ITSM...ITSM Academy, Inc.
Presenter: Lou Hunnebeck, co-author of the ITIL Practitioner Guidance and Principal Advisor, Fruition Partners, a DXC Technology Company
Whether planning, designing and deploying a new service or conducting ongoing continual improvement activities, ITIL has defined 9 principles to use to guide service management initiatives. In our session we will explore the nine principles and share practical examples of how service leaders can leverage them to change behaviors and drive results.
Proposed Title Fear and Loathing in Agility: Long Live the Accounting Departm...Laszlo Szalvay
"A dead ScrumMaster is a useless ScrumMaster,” echo the votary of Ken Schwaber (Co-Founder of Scrum) folklore. In this session hosted by Pat Reed (Agile Alliance Board Member) and Laszlo Szalvay (Executive at SolutionsIQ) we will explore how and why the accounting department needs to be your biggest champion as you embark on your next agile transformation. Pat and Laszlo will walk through concrete steps and real world examples of how capitalization works with Scrum and what you need to tell the accountants so they don’t shoot you.
So don’t end up a dead ScrumMaster.
Enterprise Cloud Development and Agile Transformation Strategy - China 2012 Laszlo Szalvay
This is a seminar I gave throughout China the week of Oct 29th 2012. It covers the topics of Agile Software Development (Scrum, Lean, XP) and the new framework of Enterprise Cloud Development that CollabNet has been socializing. Please contact me for similar private talks at your company.
Workshop delivered by Craig Smith and Julian Smith at Agility Today 2021 on 27 February 2021.
Today 'agile' is no longer just a buzzword. From building spacecraft to manufacturing, some of the most complex and largest organisations in the world are using agile ways of working to deliver better outcomes, respond to change, improve quality, foster more productive and happier teams, and reduce risk.
This hands-on and interactive session is aimed at helping public sector organisations build capability to support agile ways of working, from policy development through to service design and delivery.
Findings from a 10-year retrospective of Agile held by the BCS Agile Methods SG on 24 Jan 2012 on London(UK) with 100 attendees and over 500 years of Agile experience
In partnership with RedHat, CIO Academy Asia hosted a special Executive Lunch Roundtable on the 18th of October. A select group of practitioners from various industries gathered to share their thoughts and questions and recommend best practices to Building an Agile Organisation.
Beyond the spotify model - Team Topologies - TechLeadsNW meetup 2019-02-27 - ...Matthew Skelton
For effective, modern, cloud-connected software systems we need to organize our teams in certain ways. Taking account of Conway's Law, we look to match the team structures to the required software architecture, enabling or restricting communication and collaboration for the best outcomes.
This talk will cover the basics of organization design using Team Topologies, exploring a selection of key team types and how and when to use them in order to make the development and operation of your software systems as effective as possible. The talk is based on the forthcoming 2019 book Team Topologies and first-hand experience helping companies around the world with the design of their technology teams.
Company ReBuilding : Moving into a new dimension of value creation (Compendium)Marc Wagner
About Company Rebuilding: Company what? Another buzzword? What does is mean! Using the analogy of cellular growth, corporate renewal is based on the principle of continual cell division, whereby organizational growth is controlled, organically and inorganically, by platforms that control communication and value creation, thus providing the basis for the creation of new, transformational products.
It is crucial that when creating new units or cells, that clear rules of organizational cooperation (New Work) are established where a common set of values are established and, in particular, rules for the creation of new cells are set. All organically created units carry one and the same DNA, which has customers and employees at each end of the double helix, ensuring that all kinds of non-value-adding structures and activities are eliminated immediately. All units of this newly created ecosystem must be guided by a clearly formulated vision (purpose), which specifically focuses on customer value and has the potential to produce transformational products. This purpose serves as a magnet for new partners and stakeholders in the value creation process.
The presentation provides an general overview of the Company ReBuilding concept, the underlying Communities of practices & references
For further information contact: marc.wagner@detecon.com
Presentation by Davor Cengija from Agile Lean Europe 2014 in Krakow, Poland. http://ale2014.alenetwork.eu/
See how agile and lean principles can help Enterprise Architecture achieve its goals.
Numerose stimate società internazionali di consulenza hanno iniziato ad offrire servizi di trasformazione agile, accattivanti e convincenti. Ottimo, vuol dire che le aziende del futuro saranno tutte agili? Purtroppo no. Scopriamo insieme i tratti caratteristici di queste proposte, i numerosi limiti ed i rischi collegati.
Keynote - From Monolith to Microservices - Lessons Learned in the Real WorldEran Stiller
The keynote session from Architecture Next 2019 (https://www.eventbrite.com/e/architecture-next-2019-tickets-59285850575#). A Joint session with Alon Fliess.
DOES16 London - Scott Potter - DevOps: To Autonomy and BeyondGene Kim
Scott Potter, (former) Head of Digital Engineering, News UK
Transitioning to an organisational structure, a set of skills and capabilities and the desired motivation & behaviours is just the start. Once you start reaping the benefits, your job isn't done.
Scott shares some of his own experiences from the journey that he and his teams took through a DevOps transition, and the role that management took to support the creation of independent teams.
Talk delivered by Craig Smith at Agile India 2022 on 22 September 2022.
With 66% of the world using Scrum as their predominant Agile method, this session will open up your eyes to the many other Agile methods and frameworks in the world today. For many, Agile is a toolbox of potential methods, practices and techniques, and like any good toolbox it is often more about using the right tool for the problem that will result in meaningful results. So join us on this rapid journey to look at the universe of Agile approaches and adding some extra tools into your toolkit
Lean en gros, c'est comme l'Agilité, sauf que... - Martin GoyetteAgile Montréal
Lean en gros, c'est comme l'Agilité, sauf que...
Qu’est-ce donc que le Lean?
Quel est son lien avec l'Agilité?
Et Kanban dans tout ça?
Cette introduction vise à clarifier ce que Lean signifie et son rapport avec l'Agilité. C'est une comparaison permettant de comprendre un mouvement au-delà du monde des technologies de l'information, permettant un regard nouveau sur les entreprises d'aujourd'hui et différent sur l'Agilité telle qu’on la connait.
À propos de Martin Goyette
Martin est un professionnel en accompagnement qui sert et conseille le domaine des technologies de l’information depuis plus d’une dizaine d’années (télécommunications, transport, bancaire, syndicat, santé, assurances). À titre de président de la Communauté Agile de Montréal, Martin est fortement impliqué dans la promotion de sa passion et ses croyances. Martin est diplômé de l’ÉTS d’un baccalauréat en génie logiciel et d’une maîtrise en génie, technologies de l’information. Depuis 2008, il se consacre à Lean ainsi qu’à l’agilité et a obtenu plusieurs reconnaissances professionnelles venant certifier son expérience.
Agile is simple to understand but difficult to implement, hard to master and mind-boggling when trying to scale!
This is because many organisations start implementing Agile in a cultural context that is mostly non-Agile.
This creates a significant number of tensions and frictions that the teams adopting Agile have to deal with although they are often not fully aware of them.
This presentation discusses why implement Agile and what is Agile, it also talks about how to scale from a single team to multiple teams and the impact on organisational culture.
Comparing Ways to Scale Agile at Agile Product and Project Manager MeetupBernd Schiffer
Session "Comparing Ways to Scale Agile" at the Agile Product and Project Manager Meetup in Melbourne, Australia.
These days organisations are looking for support to scale their Agile environment. There’s a difference between having one Agile team on its own, or to have several Agile teams providing value to the customer and interacting with each other.
This session will give an overview and comparison of all the different Agile scaling approaches out there, i.e.:
* Scaled Agile Framework (SAFe)
* Evidence-Based Management (EBMgt)
* Disciplined Agile Delivery (DAD)
* Enterprise Transition Framework (ETF)
* Large-Scale Scrum (LeSS)
* ScALeD Agile Lean Development
* Scaling Agile @ Spotify (SA@S)
* Product Development Flow by Reinertsen (PDFbyR)
A keynote presentation comparing/contrasting old & new SDLC methodologies that was used to kick off an internal agile meetup focused on standardizing on the Atlassian suite of SDLC tools.
DOES15 - Damon Edwards - DevOps Kaizen Practical Steps to Start & Sustain a T...Gene Kim
Damon Edwards, Managing Partner, DTO Solutions, Inc
We all love the aspirational DevOps talks about organizations achieving blistering speed and dazzling nimbleness, right? But what can you do when you look internally at your own organization and everything feels complicated, contentious, and stuck? How do you overcome the silos, the legacy, and the entrenched behaviors that are making your DevOps problems seem so intractable?
This talk is about how to start and sustain a DevOps transformations in large and complex organizations using a methodical — and totally reasonable — Kaizen (Continuous Improvement) approach. This talk isn’t about mythical silver bullets or vague philosophies. This talk is about taking a fresh look at proven Lean techniques and empowering teams to find and fix what is getting in the way.
This is my talk about agile governance from Tampere Goes Agile 2012. This is also my first public presentation on the topic and the slides will be improved in the future.
Governance issues happen in all but the most trivial agile transitions. For example, an organization that is starting to use Scrum introduces the Product Owner role and a twice-weekly sync meeting for all POs. The established Project Management Office however continues to run the monthly project pipeline meeting where projects are given permission to start or close down. So there are now two different groups that are formally responsible for making resource investment decisions. (This particular situation is reflected in the title of my talk.)
Agile governance is a broad topic. Mainly, it's a sensemaking method that brings out the actual governance structures in the organization, which may differ from the planned or desired governance structures. Through this we can study how governance is set up in agile organizations, and also what happens in organizations that are going through a transition. Eventually, we may arrive at some governance guidelines or perhaps even a ready-to-roll governance model for agile organizations.
The topic is important and we hope that it will eventually be addressed in all sensible agile transition methods and frameworks. :-)
Code of Ethical Conduct for Agile CoachingCraig Smith
Talk delivered by Craig Smith, Alex Sloley and Shane Hastie at Agile Virtual Summit: Coaching Edition on 4 March 2022.
People serving in an agile coaching role are expected to act ethically, but what does that mean in practice?
Agile coaching is an evolving profession encompassing many disciplines including individual, team and systemic coaching, facilitating, teaching and mentoring, all applied with an open and deliberate bias towards using agile approaches to help address a client’s needs.
The complexity of agile coaching means that you will inevitably encounter difficult situations.
What if you had a Code you could follow that would help support you when difficult decisions need to be made?
What if that same Code helped you act courageously in every situation, even if there is a personal negative impact?
A group of volunteers has been working on crafting just that code. Specifically a Code of Ethical Conduct for Agile Coaching under an Agile Alliance initiative.
This talk will present the background to the work which has been done so far, walk you through the content of the code and explain where it can go in the future.
During the session, you'll be introduced to a few ethics scenarios that will help you identify the types of dilemmas you may face in the field. You'll discover some examples of appropriate and inappropriate ethical behavior in these different contexts, and how to address them.
Talk delivered by Craig Smith and Julian Smith at ICAgile Experts Meetup Group on 22 September 2021.
Today 'agile' is no longer just a buzzword. From building spacecraft to manufacturing, some of the most complex and largest organisations in the world are using agile ways of working to deliver better outcomes, respond to change, improve quality, foster more productive and happier teams, and reduce risk.
This hands-on and interactive session is aimed at helping public sector organisations build capability to support agile ways of working, from policy development through to service design and delivery.
Rethinking Retrospectives: Beyond the Three ColumnsCraig Smith
Talk delivered by Craig Smith and Michael Huynh at Agile Online Summit 2021 on 26 October 2021.
The concept of continuous improvement is to stop, pause, reflect, and make small adjustments for the team to improve. But are retrospectives really enough for your teams to improve sprint to sprint? What if your best retrospective still doesn’t yield the results desired and doesn't move your team out of first gear? What often happens is a narrow view from a team’s perspective on the last sprint or retrospectives don’t provide enough coverage on the broader topics beyond the last iteration.
Simply put, retrospectives are no longer enough!
Join Craig and Michael as they both share their experience and taking your teams to the next level!
Agile Coaching Ethics - The Powerful Questions Behind What, Why & HowCraig Smith
Talk delivered by Craig Smith at Agile Coaching Exchange: MidTN on 8 March 2021.
In this session we will look into the work that the community is doing as part of the Agile Alliance around Agile Coaching Ethics. We will ask why the work is needed, what has been done so far and what we can do as a community to support this work.
Talk delivered by Craig Smith and Julian Smith at WellyBAM on 14 May 2021.
Today 'agile' is no longer just a buzzword. From building spacecraft to manufacturing, some of the most complex and largest organisations in the world are using agile ways of working to deliver better outcomes, respond to change, improve quality, foster more productive and happier teams, and reduce risk.
This hands-on and interactive session is aimed at helping public sector organisations build capability to support agile ways of working, from policy development through to service design and delivery.
Workshop delivered by Craig Smith and Julian Smith at DTA Digital Summit 2020 on 17 November 2020.
Today 'agile' is no longer just a buzzword. From building spacecraft to manufacturing, some of the most complex and largest organisations in the world are using agile ways of working to deliver better outcomes, respond to change, improve quality, foster more productive and happier teams, and reduce risk.
This hands-on and interactive session is aimed at helping public sector organisations build capability to support agile ways of working, from policy development through to service design and delivery.
FailAgility: Recognising and Resetting the Agile BoundariesCraig Smith
Keynote delivered by Craig Smith and Tony Ponton at LAST Conference Brisbane, Australia on 27 September 2019.
FailAgility; we have all seen it and let’s face it, we are all guilty of letting it happen in our organisations. So why is it that so many businesses fail to see the outcomes that the Agile values and principles promise?
This presentation looks at what FailAgility is and the three levels in organisations where it stems from:
Organisation, Leadership and the Coaching / Personal level.
We will discuss the types of FailAgility that we see at these different levels, the approaches that cause
FailAgility and most importantly what we can do to recognise and fix it.
Mind the Gap: Realising the Value of AgilityCraig Smith
Talk delivered by Craig Smith at LAST Conference Canberra, Australia on 21 September 2019.
Agile has well and truly crossed the chasm and every organisation large or small seems to be in the middle of some sort of Agile transformation. Yet, look behind the covers and we have to ask ourselves the tough question of how well we are doing and how agile are we really?
So all aboard as we acknowledge some of gaps many organisations are facing and we question the true value we are delivering. More importantly, we will discuss how we might start to these issues, both inside our organisations and as individuals flying the agile flag.
Mind the Gap: Realising the Value of AgilityCraig Smith
Talk delivered by Craig Smith at LAST Conference Brisbane, Australia on 29 September 2017.
Agile has well and truly crossed the chasm and every organisation large or small seems to be in the middle of some sort of Agile transformation. Yet, look behind the covers and we have to ask ourselves the tough question of how well we are doing and how agile are we really?
So all aboard as we acknowledge some of gaps many organisations are facing and we question the true value we are delivering. More importantly, we will discuss how we might start to these issues, both inside our organisations and as individuals flying the agile flag.
Agile Coaching Nightmares: Lessons We Can Learn From Gordon RamsayCraig Smith
Talk delivered by Craig Smith at YOW! Hong Kong 2017 and YOW! Singapore 2017 during September 2017.
When you look for inspiration in the Agile Coaching community, the name Gordon Ramsay is probably not the first name to come to mind. He has been known to be belligerent, condescending and downright rude, but underneath this brute facade is a treasure trove of skills and talents that influence change.
In this presentation we will draw insights from his ‘Kitchen Nightmare’ escapades and draw parallels with how much his work aligns with that of an Agile Coach and the goal to successfully drive change and introduce a number of models and techniques that are indispensable in the coaching toolkit.
Technical Lessons Learned Turning the Agile Dials to Eleven!Craig Smith
Talk delivered by Craig Smith and Paul King at Agile 2008 in Toronto, Canada on 7 August 2008.
Developer practices for traditional and agile Java development are well understood and documented. But dynamic languages - Groovy, Ruby, and others - change the ground rules. Many of the common practices, refactoring techniques, and design patterns we have been taught either no longer apply or should be applied differently and some new techniques come into play. In this talk, techniques for agile development with dynamic languages are discussed. How should we better apply refactoring techniques? What new aspects do we need to think about?
Agile Coaching Nightmares: Lessons We Can Learn From Gordon RamsayCraig Smith
Talk delivered by Craig Smith at Agile Brisbane meetup in Brisbane, Australia on 22 October 2016.
When you look for inspiration in the Agile Coaching community, the name Gordon Ramsay is probably not the first name to come to mind. He has been known to be belligerent, condescending and downright rude, but underneath this brute facade is a treasure trove of skills and talents that influence change.
In this presentation we will draw insights from his ‘Kitchen Nightmare’ escapades and draw parallels with how much his work aligns with that of an Agile Coach and the goal to successfully drive change and introduce a number of models and techniques that are indispensable in the coaching toolkit.
Coaching Nightmares: Lessons We Can Learn From Gordon RamsayCraig Smith
Talk delivered by Craig Smith at Agile 2016 in Atlanta, USA on 24 July 2016.
When you look for inspiration in the Agile Coaching community, the name Gordon Ramsay is probably not the first name to come to mind. He has been known to be belligerent, condescending and downright rude, but underneath this brute facade is a treasure trove of skills and talents that influence change.
In this presentation we will draw insights from his ‘Kitchen Nightmare’ escapades and draw parallels with how much his work aligns with that of an Agile Coach and the goal to successfully drive change and introduce a number of models and techniques that are indispensable in the coaching toolkit.
Learning Outcomes:
* Understand the difference between coaching, advising and mentoring
* Approaches to having confronting coaching conversations
* Dealing with denial and unengaged staff
* The criticality of a burning platform to invoke change
* Why it is important to have coaches as experts
* Agile coaching is more than the GROW model (or other coaching models)
Coaching Nightmares: Lessons We Can Learn From Gordon RamsayCraig Smith
Talk delivered by Craig Smith and Renee Troughton at Agile Australia 2016 in Melbourne, Australia on 21 June 2016.
When you look for inspiration in the Agile coaching community, the name Gordon Ramsay is probably not the first name to come to mind. He has been known to be belligerent, condescending and downright rude, but underneath this brute facade is a treasure trove of skills and talents that influence change.
In this presentation we will draw insights from Ramsay’s Kitchen Nightmares escapades and explore parallels with how much his work aligns with that of an Agile Coach and the goal to successfully drive change. We will introduce a number of models and techniques that are indispensable in the coaching toolkit.
It All Starts With An idea: Kicking Off Initiatives For SuccessCraig Smith
Talk delivered by Craig Smith at Agile Australia 2015 in Sydney on 17 June 2015.
Ideas can come from many different places, but how do we best turn these ideas into initiatives and ensure we are working on the right things at the right time? We tend to throw the idea around, discuss it with our team and management, and undertake a lot of analysis to decide if it’s worth spending time and money on. Unfortunately this approach means we have already spent a bunch of time and money, often without realising it!
A number of the early Agile approaches described a lifecycle for kicking off projects, but many of the newer and more popular approaches start with a backlog or an assumption that you are already building something. Go back to basics and look at different approaches for kicking off initiatives and the tools and techniques that make up what is often called the discovery, ideation or concept phase. If your team or organisation has too much work in progress or your pipeline is unclear, then learn (or re-learn) approaches to kicking off the right initiatives so you can ensure you are building the right thing!
Visual Management: Leading With What You Can SeeCraig Smith
Presentation by Craig Smith delivered at Agile Encore 2013 in Melbourne on 14 November 2013. Using task boards or story walls is a key Agile practice, but are you making the most of it? Visual Management is more than just putting cards on a wall, it is a growing style of management that focuses on managing work only by what you can see rather than reports or paper being shuffled around. Visual Management allows you to understand the constraints in the system, mitigate risks before they become issues, report on progress from the micro to the macro. Visual Management can also be used to demonstrate to customers and clients where the work they care about is at. This presentation is all about taking the management of your work to the next stage of transparency.
7 Deadly Sins of Agile Software Test AutomationCraig Smith
Talk delivered by Craig Smith at Agile 2013 in Nashville, USA on 8 August 2013.
Automated software testing is a key enabler for teams wanting to build high quality software that can be progressively enhanced and continuously released. To ensure development practices are sustainable, automated testing must be treated as a first-class citizen and not all approaches are created equal. Some approaches can accumulate technical debt, cause duplication of effort and even team dysfunctions.
The seven deadly sins of automated software testing are a set of common anti-patterns that have been found to erode the value of automated testing resulting in long term maintenance issues and ultimately affecting the ability of development teams to respond to change and continuously deliver.
Taking the classic seven sins (Gluttony, Sloth, Lust, Envy, Rage, Pride, Greed) as they might be applied to test automation we will discuss how to identify each automated sin and more importantly provide guidance on recommended solutions and how to avoid them in the first place.
Visual Management: Leading With What You Can SeeCraig Smith
Presentation by Craig Smith and Renee Troughton delivered at Agile Australia 2013 on 20 June 2013. Using task boards or story walls is a key Agile practice, but are you making the most of it? Visual Management is more than just putting cards on a wall, it is a growing style of management that focuses on managing work only by what you can see rather than reports or paper being shuffled around. Visual Management allows you to understand the constraints in the system, mitigate risks before they become issues, report on progress from the micro to the macro. Visual Management can also be used to demonstrate to customers and clients where the work they care about is at. This presentation is all about taking the management of your work to the next stage of transparency.
Scrum Masters: The Full Time Role Conundrum (Brisbane Agile)Craig Smith
Presentation by Craig Smith at Brisbane Agile Meetup in May 2013.
A replay of the talk delivered by Craig Smith at the recent Scrum Australia gathering in Sydney
The Scrum Guide defines the Scrum Team as being made up of three primary roles: Product Owner, Development Team and Scrum Master. The role of the Scrum Master is often misunderstood, particularly by management, so often questions start to get asked such as “can I share the Scrum Master across teams”, “can the Scrum Master do Project Management” and “can the role be rotated”?
In this talk we will take a look at some of the misconceptions around the Scrum Master role, discuss how it fits into the organisational structure and tackle the age-old question of whether the Scrum Master is a full time role. We will also look at an improvement plan template to help Scrum Masters improve in their role.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024Albert Hoitingh
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...Jeffrey Haguewood
Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows.
We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases.
This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams.
Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Generating a custom Ruby SDK for your web service or Rails API using Smithyg2nightmarescribd
Have you ever wanted a Ruby client API to communicate with your web service? Smithy is a protocol-agnostic language for defining services and SDKs. Smithy Ruby is an implementation of Smithy that generates a Ruby SDK using a Smithy model. In this talk, we will explore Smithy and Smithy Ruby to learn how to generate custom feature-rich SDKs that can communicate with any web service, such as a Rails JSON API.
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
7. Manifesto for
Agile Software Development--
17 signatories 2001 agilemanifesto.org
Values
Principles
Signatories
Basis for agility,
including ITSM
Service Management
9. Scrum1
Jeff Sutherland / Ken Schwaber 1996 scrumguides.org
“A framework within which people can address complex adaptive problems, while
productively and creatively delivering products of the highest possible value.”
Process
Roles
Theory
Basis for most
iterative
processes /
methods
currently in use.
Opinion
+
-
Potentially
Shippable
Increment each
sprint
Service Management
11. ScrumBut (ScrumAnd)1a
Eric Gunnerson 2006 blogs.msdn.com/b/ericgu/archive/2006/10/13/scrumbut.aspx
“We're doing Scrum but...”
“We use Scrum and...”
Ken Schwaber 2008 kenschwaber.wordpress.com/2012/04/05/scrum-but-replaced-by-scrum-and/
ScrumBut vs
ScrumAnd
ScrumAnd
framework
“We use Scrum
and we are collaborating
and brainstorming within the
Scrum Team to increase
value every Sprint.”
"We're doing Scrum but..."
our sprints are 12 weeks long”
ScrumBut
ScrumAnd
Scrum but…
we are not able
to ship at end
of the sprint
Service Management
13. Extreme Programming (XP)
Kent Beck 1996 extremeprogramming.org
“Extreme Programming is the first popular methodology to view software development
as an exercise in coding rather than an exercise in management.”
Principles
Values
2
Process
Practices
+
-Practices have become
software engineering
good practice Opinion
Short releases,
continuous
integration,
testing
Service Management
15. Crystal3
Alistair Cockburn 1992 alistair.cockburn.us/crystal+methodologies
“Crystal is a family of human-powered, adaptive, ultralight, “stretch-to-fit” software
development methodologies… designed to scale by project size and criticality”
Methodology:
Size vs Criticality
Properties
+
-
Exploratory 360 degree
Early victory
Walking skeleton
Incremental
rearchitecture
Information radiators
Strategies
Configuration
management,
frequent
integration
Service Management
17. Dynamic Systems Development Method
(DSDM)4
DSDM Consortium 1994 dsdm.org
“Incorporates project management disciplines… to ensure… project benefits are
clear,… proposed solution is feasible and …solid foundations in place…”
Process
Deliverables
MoSCoW Practice
Principles
+
-
Assured
implementation
Service Management
19. “focus on delivering measurable multiple value requirements
to stakeholders.”
Evolutionary Systems Delivery
(Evo)5
Tom Gilb 1960 gilb.com/
Prioritise
on Value
Design
Dynamically
Principles
Considered original agile
method
Focus on value delivered
to stakeholders +
-
21. Adaptive Software Development (ASD) /
Adaptive Leadership6
“Adaptive Software Development does not provide a set of prescriptive
rules or tasks, but a framework of concepts, practices, and guidelines”
Jim Highsmith 1992 adaptivesd.com
Lifecycle
Characteristics
Agents
Environments
Emergence
Complex Adaptive
Systems
(CAS) Theory
+
-
Focus on learn
through
working
software
Service Management
23. Lean / Lean Manufacturing / Lean
Enterprise / Toyota Production System7
24. Lean / Lean Manufacturing / Lean
Enterprise / Toyota Production System7
“Lean uses less of everything compared with mass production…
As it inevitably spreads… will change almost everything in almost every industry…”
Eli Whitney Taichi Ono James Womack 1850 1936 1990 lean.org
Lean Principles
Improvement Kata
8 Wastes (Muda)
+
-
Pull requires
SM support
Service Management
26. Lean Software Development7a
“Lean uses less of everything compared with mass production…
As it inevitably spreads… will change almost everything in almost every industry…”
Mary & Tom Poppendieck 2003 poppendieck.com
7 Principles /
22 Tools
+
-
Focus on the
entire value
stream
Service Management
28. Deming System of
Profound Knowledge8
“An effective theory of management that provides a framework of thought and action
for any leader wishing to transform and create a thriving organization…”
W. Edwards Deming 1939 deming.org
Theory of
Knowledge
Knowledge of VariationSystems Thinking
14 points
for management
+
-
Break down
barriers
Do – execute
the process
Service Management
30. (Product Development) Flow9
“...the dominant paradigm for managing product development is wrong.
Not just a little wrong, but wrong to its very core.”
Donald G. Reinertsen 2009 lpd2.com / leanproductflow.com
Optimum
Batch Size
High Delay Cost
Job First
Failure to correctly quantify economics
Blindness to queues
Worship of efficiency
Hostility to variability
Worship of conformance
Institutionalization of large batch sizes
Underutilization of cadence
Managing timelines instead of queues
Absence of WIP constraints
Inflexibility
Noneconomic flow control
Centralized control
12 Cardinal
Sins
175
Principles
+
-
Fast feedback
Applies to
anything that
has flow
Service Management
32. Kanban
(Modern Management Methods)10
“...evolutionary change model that utilizes a kanban (small k) pull system, visualization,
and other tools to catalyze the introduction of Lean ideas into technology…”
David J. Anderson 2010 djaa.com
Start with what you do now
Agree to pursue incremental,
evolutionary change
Respect the current process, roles,
responsibilities and titles
Leadership at all levels
Kanban Board
4 Principles
5 Core
Properties
+
-
Works well for
reactive work
Service Management
34. Personal Kanban11
“...provides a light, actionable, achievable framework for understanding
our work and its context.”
Jim Benson / Tonianne DeMaria Barry 2011 personalkanban.com
2 Rules of
Personal Kanban
Get your stuff ready
Establish your value stream
Establish your backlog
Establish your work in progress limit
Begin to pull
Reflect
5 Steps
+
-Throughput
Personal work
framework,
Kanban for one
Service Management
36. Lean Startup12
“It's ultimately an answer to the question
‘How can we learn more quickly what works, and discard what doesn't?”
Eric Ries 2008 theleanstartup.com
5 Principles
Process
Popularised
+
-
Continuous
deployment
Learn > build
Service Management
39. Hybrid Agile (Scrumban, Xanpan,
Nonban, Water-Scrum-Fall)13
“Using one or more aspects of different methods
Xanban
Water
Scrum
Fall
Scrumban Nonban
41. ScrumPLOP
(Pattern Languages of Programs)14
“ScrumPLoP mission is to build a body of pattern literature around…
communities, describing… insights, so we can easily share them.”
Jeff Sutherland / Jim Coplien 2010 scrumplop.org
Pattern
Spreadsheet
Pattern
Map
+
-
Responsive
deployment,
change mgmt
patterns
Service Management
43. Enterprise Transition Framework
(ETF)15
“…focus of ETF is to allow an organization to implement continuous improvement
and to experience change in an empirically controlled way.”
Agile42 2014 agile42.com/en/agile-transition/etf/
+
-
Framework
Roadmap for
Agile
transitions
Service Management
45. Software Faster16
“…Brings agile principles into the 21st century… to think differently about design,
architecture, development & testing, operations, automation & team dynamics…”
Dan North 2010 dannorth.net
3 ages of agile
Avoiding problems
Fits in my head
Micro services
Focussed effort
Release mentality is harmful
Software: asset or liability
Blink estimation
Patterns Workshop Agenda Deliberate Discovery
+
-
Includes
DevOps
Service Management
47. Extreme Manufacturing (XM)
(Wikispeed)17
“…Set of technical practices and management principles to go from an idea to a
product or service in the customers hands in less than 7 days.”
Joe Justice 2008 wikispeed.org
Wikispeed
Process -
+
Good example
of XP
principles and
hardware
Service Management
52. Agile Unified Process
(AUP)19
“…A simplified version of the Rational Unified Process (RUP)…”
Scott Ambler 2005 ambysoft.com/unifiedprocess/agileUP.html
Lifecycle
Philosophies
Includes
deployment,
environment,
and config
Service Management
54. Disciplined Agile Delivery
(DAD)19a
“…People-first, learning-oriented hybrid agile approach… has a
risk-value lifecycle, is goal-driven, is scalable, and is enterprise aware.”
Scott Ambler 2012 disciplinedagiledelivery.com
Lifecycle
Scaling
Key Aspects
+
-
Includes
release mgmt,
operations,
support
Service Management
56. Enterprise Unified Process
(EUP)19b
“…a full-fledged software process
…is an extension to the solution delivery methodologies such as DAD.”
Scott Ambler 1999 enterpriseunifiedprocess.com
Lifecycle
When to Adopt
+
-
Includes
deployment,
environment,
and config
Service Management
58. Large Scale Scrum
(LeSS)20
“…a label to imply regular Scrum plus the set of tips we have seen work in large
multiteam, multisite and offshore agile development.”
Craig Larman / Bas Vodde 2008 2015 less.works/
+
-
LeSS
(up to 8
teams)
LeSS Huge (up to a
few thousand people)
Continuous
delivery
Service Management
60. Enterprise Scrum21
“… provide an expanded and more detailed framework foundation of Scrum so that we
can use Scrum for business, generic or scalable purposes.”
Mike Beedle 2010 enterprisescrum.com
Model
Business Skin
Improvement Cycles
+
-
Covers
hardware
value list items
Service Management
66. Nexus Framework24
“…a framework consisting of roles, events, artifacts, and techniques that bind and
weave together the work of approximately three to nine Scrum Teams…”
Ken Schwaber 2015 scrum.org/nexus
Builds on existing Scrum knowledge
Builds on Scrum
+
-
Framework
3-9 Teams
Nexus Integration Team
Integrated Increment
Adds “Nexus” to the ceremonies
Core Features
Nexus
integration
team &
increments
Service Management
69. DevOps25
“a response to the interdependence of software development and IT operations.”
Patrick Debois 2009 jedi.be/blog/
Lifecycle
Relationship
Process
Principles
-
+
Process and
culture for
development +
operations
Service Management
71. Programmer Anarchy26
“Developer driven development”
Fred George 2010 db.tt/4qFljVxU
Customer
Project
Manager
Developer
Business
Analyst
Quality
Assurance /
Test
Reduction in Roles
Agile Manifesto & XP Values
Standups Trust with co location
Story narratives
Retrospectives
Estimates
Iterations Results, not blame
Mandatory pairing
Unit tests, acceptance tests
Refactoring
Patterns Small, short lived apps
Continuous integration Continuous deployment
Missing
Agile Practices
+
-
Continuous
deployment,
Developer led
Service Management
73. Mikado Method27
“…a pragmatic, straightforward, and empirical method to plan and perform non-trivial
technical improvements on an existing software system.”
Ola Ellnestam / Daniel Brolund 2009 mikadomethod.wordpress.com
Analogy
Mikado Graph
+
-
Method
Developer
refactoring
Service Management
75. Mob Programming28
“All the brilliant people working at the same time, in the same space, at the same
computer, on the same thing”
Woody Zuill 2012 mobprogramming.org
Group work area
One computer for
programming, all can see
Driver/navigator
15 minute rotations
Team communication
ownership
Whole Team
Rotation
Key
Practices
Process
+
-
Infrastructure
part of
the mob
Service Management
77. TDD / ATDD / BDD / SBE29
“Begin with the end in mind…”
Kent Beck Dan North Gojko Adzic 1994 2006 2011
TDD / ATDD
Process
Deriving scope from goals
Specifying collaboratively
Refining specifications
Automating tests based on examples
Validating frequently using tests
Evolve documentation system from
specifications with examples
SBE
Practices
+
-
Applies to
testing
configuration
as code
Service Management
79. Context Driven Testing30
“…Advocates testing in a way that conforms to the context of the project, as opposed
to testing in a way that follows some fixed notion of "best practice."
James Bach / Cem Kaner / Brian Marick / Bret Pettichord 2001 context-driven-testing.com
Principles
Community
+
-
Testing also
includes the
configuration
Service Management
82. Vanguard Method31
“…Means for helping service organisations change from a conventional
‘command-and-control’ design to a systems design.”
John Seddon 1985 vanguard-method.com
• Managers must know the system before changing it or making decisions within it
• Managers shouldn’t control what is said to customers, only front line staff dealing with
customers are best placed to understand context
• Generalists over specialists
• Management by numbers makes performance worse
• When managers believe they know best, they inhibit ideas
• Improvement requires understanding the true problems, not fixing the problems you think you
have
• Instead of establishing standards, ensure capability and purpose
• “Good enough” is the fast track to being mediocre. Systems thinking is the desire to be perfect
• Reports serve the hierarchy, they don’t serve constructive action
• Never use the hierarchy to find out what is going on
• Be wary of using the hierarchy to solve problems rather than connecting the two parts
• Intrinsic motivation over targets
• Management’s job is not to exert control through hierarchy with arbitrary measures,
management’s job is to achieve real control by working on the system
• 95% of a worker’s performance is attributable to the system, management’s job is to work on
the system, know the types of demand requests
• Standardisation is in effectual in variable outcome work. Economy comes from flow, not scale.
• Manage value drives cost out of the system, managing costs drives cost up
• Change requires no plan, the only plan is – get knowledge
• Economies achieved through less of a common resource are marginal compared to the
economies achieved through flow – redesign the services against the demand
• Control the organisation with arbitrary measures and in fact, you actually diminish control. Or
control the organisation with measures related to purpose, used where the work is done, and
you will achieve genuine control, and what’s more your people will innovate.
• Understanding the causes of failure demand leads to redesigning services; failure demand is
systemic, a product of the system, you can only remove it by changing the system
Principles
+
-
Failure
demand,
management
understanding
Service Management
84. Holocracy32
“…Radically changes how an organization is structured,
how decisions are made, and how power is distributed.”
Brian Robertson 2006 holacracy.org
Process
Circle
Structure
Holacracy
Constitution
+
-
Circles include
service
management
Service Management
86. Rightshifting33
“Improving the effectiveness of knowledge-work businesses/”
Bob Marshall 2008 flowchainsensei.wordpress.com/rightshifting/
SDLC – Various Stages
of Effectiveness
Project Management
Effectiveness
Marshall
Model
Stages
+
-
Eliminate
waste,
improve
productivity
Service Management
88. Beyond Budgeting34
“…‘Budgeting’ is not used in its narrow sense of planning and control, but as a generic
term for the traditional command and control management model”
Jeremy Hope / Robin Fraser / Peter Bunce Bjarte Bogsnes 1998 bbrt.org
PrinciplesApproach
+
-
Leadership
and
management
processes
Service Management
90. Radical Management35
“…A way of managing organizations that generates at the same time high productivity,
continuous innovation, deep job satisfaction and customer delight. Radical.”
Steve Denning 2010 stevedenning.com/radical-management
Commit
Target
Focus
Read Their Minds
Innovate in Stages
Evaluate
Customise
Partner with Customers
Empower
Measure
Principles
Delight The Customer
+
-
Focus on
measurement
of customer
delight
Service Management
94. Management 3.037
“…Help… grow and transform organizations into becoming great places to work.”
Jurgen Appelo 2011 management30.com
Model
Empower People
Improve Everything
+
-
Empowerment
and
improvement
Service Management
97. Drive38
“…The secret to high performance… is the deeply human need to direct our own lives,
to learn and create new things, and to do better by ourselves and our world.”
Dan Pink 2009 danpink.com
Key Points
Intrinsic
Motivation
+
-
Autonomy,
mastery,
purpose
Service Management
99. Theory of Constraints39
“A chain is no stronger than its weakest link.”
Eli Goldratt 1984 goldratt.com
Process of Ongoing
Improvement
Bottlenecks
Thinking Process
+
-
Identify
bottlenecks
in the
system
Service Management
101. Cynefin40
“a perspective on the evolutionary nature of complex systems,
including their inherent uncertainty.”
Dave Snowden 1999 cognitive-edge.com
Model
+
-
Perspective on
problems
Service Management
105. Oath of Non Allegiance--
Alistair Cockburn 2010 alistair.cockburn.us/oath+of+non-allegiance
I promise not to exclude from
consideration any idea based
on its source, but to consider
ideas across schools and
heritages in order to find the
ones that best suit the current
situation.
“
“