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INTERNATIONAL
HUMAN RESOURCE
MANAGEMENT
UNIT-III M.SRILAKSHMI DEVI
Assistant professor
CONTENTS
► EXPATRIATE TRAINING
► DEVELOPING GLOBAL MANAGERS
► NEGOTIATIONS
INTERNATIONAL TRAINING & DEVELOPMENT
► HERE INTERNATIONAL TRAINING IS PLANNED FOR MULTINATIONAL MANAGER WHO MUST BE
KNOWLEDGEABLE AND SKILLFUL IN NUMBER OF AREAS.THEREFORE,MULTINATIONAL
TRAINING MUST INCLUDE AN APPROPRIATE BLEND OF TRAINING AREAS.
•FOCUS ON DEVELOPING
LANGUAGE FLUENCY IN
SOCIAL & TECHNICAL
AREAS FOR BUSINESS
•IT FOCUS ON BUSINESS
PRACTICES/FUNCTIONS ACROSS
NATIONAL BOUNDARIES SUCH
AS
PLANNING,MARKETING,FINANC
E & FOCUS UPON TECHNICAL
EXPERTISE
•IT FOCUS ON CULTURAL
DIFFERENCES SUCH AS
VALUES,PERCEPTIONS,ASSU
MPTIONS,STYLE
REGARDLESS OF
LANGUAGE & MANAGERIAL
ROLE
•IT FOCUSES ON MANAGERIAL
FUNCTIONS OF
LEADING,CONTROLLING,PLANNI
NG & DIRECTING ..ETC
REGARDLESS OF CULTURAL
DIFFERENCES
MANAGERIAL
TRAINING
INTERCULTURAL
TRAINING
LANGUAGE
TRAINING
INTERNATIONAL
BUSINESS
TRAINING
TRAINING METHODS
COGNITIVE METHODS
(THEORETICAL,WRITTEN,VERBAL
INFORMATION)
LECTURES,DEMONSTRATIONS,DI
SCUSSIONS,COMPUTER BASED
TRAINING
,DEBATE,BRAINSTORMING,VIRTU
AL REALITY
BEHAVIOURAL METHODS
(PRACTICAL TRAINING)
GAMES AND
SIMULATIONS,BUSINESS
GAMES,CASE STUDIES,IN-
BASKET TECHNIQUE,ROLE PLAYS
ON THE JOB TRAINING
JOB
ROTATION,COACHING,JOB
INSTRUCTION,STEP BY
STEP
TRAINING,COMMITTEE
ASSIGNMENT
OFF THE JOB
VESTIBULE
TRAINING,ROLEPLAY,LECTURES,
CASES,SIMULATION
EXERCISES,MANAGEMENT
GAMES
CROSS CULTURAL TRAINING
► For International Assignment Once A Mnc’s Selected A Person (Whether-CEO
or Manager..Etc)expatriate Training Is Considered To Be Next Crucial Step To
Ensure Expatriate’s Effectiveness And Success Abroad Is Called Cross
Cultural Training (CCT). Here CCT Is A Process Of Orientation And Skill
Improvement Mainly On Host Culture And Work Life Behaviour.
EXPATRIATE:
► Expatriates are employees of organizations in one country who are assigned
to work in other countries on long- or short-term business projects. They help
their companies establish operations in other countries, enter overseas
markets or transfer skills and knowledge to their companies' business partners.
► Expatriate training enables your employees to:
► Understand how their new culture factors into both their social and business
relationships. Acquire essential information about the host country. Nurture
the skills needed to adjust to their new living and working environment.
TYPES OF CCT
► ENVIRONMENTAL BRIEFING: geography,climate, housing & schools
► CULTURAL ORIENTATION: cultural institutions,value systems of host
country
► CULTURAL ASSIMILATORS: Intercultural encounters
► LANGUAGE TRAINING: Communication effectiveness
► FIELD EXPERIENCE: to make the expatriate familiarize with the
challenges of assignment
► SENSITIVITY TRAINING: To develop attitudinal flexibility
► THERE ARE TWO TYPES OF TRAINING
► PREPARATORY TRAINING (EXPATRIATES)
► RE-ENTRY TRAINING(REPATRIATION)
EXPATRIATE TRAINING
PHASE1
TRAINING OBJECTIVES
PHASE 2
IDENTIFY THE TYPE OF GLOBAL
ASSIGNMENT
CEO,STRUCTURE REPRODUCER,
TROUBLE SHOOTER,OPERATIVE
PHASE 3
DETERMINING TRAINING NEED
ORGANISATION
ANALYSIS,INDIVIDUAL
ANALYSIS,ASSIGNMENT
ANALYSIS
PHASE 4
ESTABLISH GOALS AND
MEASURES
SHORT TERM
LONG TERM
PHASE 5
DEVELOP AND DELIVER THE
CCT PROGRAMME
COURSE CONTENT
IDENTIFY METHODS OF
TRAINING
SEQUENCE SESSION
PHASE 6
EVALUATING THE
PROGRAMME
SHORT TERM GOALS
LONG TERM GOALS
REPATRIATION
► REPATRIATION MAY BE DEFINED AS THE ACTIVITY OF BRINGING AN EXPATRIATE
BACK TO HOME COUNTRY
► IT IS THE FINAL STEP OF EXPATRIATION PROCESS
✔ RECRUITMENT AND SELECTION
✔ PRE DEPARTURE TRAINING
✔ FOREIGN ASSIGNMENT
✔ REPATRIATION OR REASSIGNMENT
PREPARATION
PHYSICAL
RELOCATION
TRANSITION
READJUSTMENT
REPATRIATION
PROCESS
EXPATRIATION INCLUDES
REPATRIATION
DEVELOPING INTERNATIONAL TEAMS THROUGH
INTERNATIONAL ASSIGNMENTS
DEVELOPING GLOBAL MANAGERS
► Global managers also need to develop their communication skills to properly
connect with different generational and geographic groups.
► These characteristics include the following: communication skills, adaptability, open-
mindedness to foreign environments, strong technical skills, stress management, ability
to work well with others, social intelligence and valuing diversity and multicultural
teamwork .
► ASSUMPTIONS
► THERE IS A UNIVERSAL APPROACH TO MANAGEMENT.
► PEOPLE CAN ACQUIRE MULTICULTURAL ADAPTABILITY AND BEHAVIOURS
► COMMON CHARACTERISTICS SHARED BY SUCCESS
INTERNATIONAL MANAGERS
► THERE ARE NO IMPEDIMENTS TO MOBILITY.
NEGOTIATIONS
► A negotiation is a strategic discussion that resolves an issue in a way
that both parties find acceptable. In a negotiation, each party tries to
persuade the other to agree with his or her point of view. By
negotiating, all involved parties try to avoid arguing but agree to reach
some form of compromise.
COLLECTIVE BARGAINING
THANK YOU

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Ihrm II Expatriate training II developing global managers II collective bargaining

  • 2. CONTENTS ► EXPATRIATE TRAINING ► DEVELOPING GLOBAL MANAGERS ► NEGOTIATIONS
  • 3. INTERNATIONAL TRAINING & DEVELOPMENT ► HERE INTERNATIONAL TRAINING IS PLANNED FOR MULTINATIONAL MANAGER WHO MUST BE KNOWLEDGEABLE AND SKILLFUL IN NUMBER OF AREAS.THEREFORE,MULTINATIONAL TRAINING MUST INCLUDE AN APPROPRIATE BLEND OF TRAINING AREAS. •FOCUS ON DEVELOPING LANGUAGE FLUENCY IN SOCIAL & TECHNICAL AREAS FOR BUSINESS •IT FOCUS ON BUSINESS PRACTICES/FUNCTIONS ACROSS NATIONAL BOUNDARIES SUCH AS PLANNING,MARKETING,FINANC E & FOCUS UPON TECHNICAL EXPERTISE •IT FOCUS ON CULTURAL DIFFERENCES SUCH AS VALUES,PERCEPTIONS,ASSU MPTIONS,STYLE REGARDLESS OF LANGUAGE & MANAGERIAL ROLE •IT FOCUSES ON MANAGERIAL FUNCTIONS OF LEADING,CONTROLLING,PLANNI NG & DIRECTING ..ETC REGARDLESS OF CULTURAL DIFFERENCES MANAGERIAL TRAINING INTERCULTURAL TRAINING LANGUAGE TRAINING INTERNATIONAL BUSINESS TRAINING
  • 4. TRAINING METHODS COGNITIVE METHODS (THEORETICAL,WRITTEN,VERBAL INFORMATION) LECTURES,DEMONSTRATIONS,DI SCUSSIONS,COMPUTER BASED TRAINING ,DEBATE,BRAINSTORMING,VIRTU AL REALITY BEHAVIOURAL METHODS (PRACTICAL TRAINING) GAMES AND SIMULATIONS,BUSINESS GAMES,CASE STUDIES,IN- BASKET TECHNIQUE,ROLE PLAYS ON THE JOB TRAINING JOB ROTATION,COACHING,JOB INSTRUCTION,STEP BY STEP TRAINING,COMMITTEE ASSIGNMENT OFF THE JOB VESTIBULE TRAINING,ROLEPLAY,LECTURES, CASES,SIMULATION EXERCISES,MANAGEMENT GAMES
  • 5. CROSS CULTURAL TRAINING ► For International Assignment Once A Mnc’s Selected A Person (Whether-CEO or Manager..Etc)expatriate Training Is Considered To Be Next Crucial Step To Ensure Expatriate’s Effectiveness And Success Abroad Is Called Cross Cultural Training (CCT). Here CCT Is A Process Of Orientation And Skill Improvement Mainly On Host Culture And Work Life Behaviour. EXPATRIATE: ► Expatriates are employees of organizations in one country who are assigned to work in other countries on long- or short-term business projects. They help their companies establish operations in other countries, enter overseas markets or transfer skills and knowledge to their companies' business partners. ► Expatriate training enables your employees to: ► Understand how their new culture factors into both their social and business relationships. Acquire essential information about the host country. Nurture the skills needed to adjust to their new living and working environment.
  • 6. TYPES OF CCT ► ENVIRONMENTAL BRIEFING: geography,climate, housing & schools ► CULTURAL ORIENTATION: cultural institutions,value systems of host country ► CULTURAL ASSIMILATORS: Intercultural encounters ► LANGUAGE TRAINING: Communication effectiveness ► FIELD EXPERIENCE: to make the expatriate familiarize with the challenges of assignment ► SENSITIVITY TRAINING: To develop attitudinal flexibility ► THERE ARE TWO TYPES OF TRAINING ► PREPARATORY TRAINING (EXPATRIATES) ► RE-ENTRY TRAINING(REPATRIATION)
  • 7. EXPATRIATE TRAINING PHASE1 TRAINING OBJECTIVES PHASE 2 IDENTIFY THE TYPE OF GLOBAL ASSIGNMENT CEO,STRUCTURE REPRODUCER, TROUBLE SHOOTER,OPERATIVE PHASE 3 DETERMINING TRAINING NEED ORGANISATION ANALYSIS,INDIVIDUAL ANALYSIS,ASSIGNMENT ANALYSIS PHASE 4 ESTABLISH GOALS AND MEASURES SHORT TERM LONG TERM PHASE 5 DEVELOP AND DELIVER THE CCT PROGRAMME COURSE CONTENT IDENTIFY METHODS OF TRAINING SEQUENCE SESSION PHASE 6 EVALUATING THE PROGRAMME SHORT TERM GOALS LONG TERM GOALS
  • 8. REPATRIATION ► REPATRIATION MAY BE DEFINED AS THE ACTIVITY OF BRINGING AN EXPATRIATE BACK TO HOME COUNTRY ► IT IS THE FINAL STEP OF EXPATRIATION PROCESS ✔ RECRUITMENT AND SELECTION ✔ PRE DEPARTURE TRAINING ✔ FOREIGN ASSIGNMENT ✔ REPATRIATION OR REASSIGNMENT PREPARATION PHYSICAL RELOCATION TRANSITION READJUSTMENT REPATRIATION PROCESS
  • 10. DEVELOPING INTERNATIONAL TEAMS THROUGH INTERNATIONAL ASSIGNMENTS
  • 11. DEVELOPING GLOBAL MANAGERS ► Global managers also need to develop their communication skills to properly connect with different generational and geographic groups. ► These characteristics include the following: communication skills, adaptability, open- mindedness to foreign environments, strong technical skills, stress management, ability to work well with others, social intelligence and valuing diversity and multicultural teamwork . ► ASSUMPTIONS ► THERE IS A UNIVERSAL APPROACH TO MANAGEMENT. ► PEOPLE CAN ACQUIRE MULTICULTURAL ADAPTABILITY AND BEHAVIOURS ► COMMON CHARACTERISTICS SHARED BY SUCCESS INTERNATIONAL MANAGERS ► THERE ARE NO IMPEDIMENTS TO MOBILITY.
  • 12. NEGOTIATIONS ► A negotiation is a strategic discussion that resolves an issue in a way that both parties find acceptable. In a negotiation, each party tries to persuade the other to agree with his or her point of view. By negotiating, all involved parties try to avoid arguing but agree to reach some form of compromise.