D365 Expert

1. 1
Irfan F. Khan
Phone: (416) 553-6770, Email: emailirfan1@gmail.com
EXECUTIVE SUMMARY
Seasoned ERP implementation specialist with over 30 years of ERP implementation, EPMO, organizational
development; reengineering and management experience in education, financial, manufacturing, banking & corporate
sectors. Comfortable working on programs that have a high degree of complexity and are comprised of multiple
projects. Long track record of completing large projects; ensuring that the final deliverables of a project/program meet
all of the intended needs of a business & stakeholders Expert at analyzing program workflow, establishing priorities,
developing standards and setting deadlines. Always able to anticipate, identify and respond to changing business
priorities, and always ensure that projects are delivered to the highest quality and within budget. Managed large highly
visible programs and always deployed best practices and resources to successfully conclude them. Extensive
experience in project, process, program, portfolio, infrastructure and systems management specializing in the
planning, alignment, and integration of IT, Administrative, Finance and Innovative, results-driven Information and
communication technology executive of progressive experience in, strategic leadership and business management
plans; leading technical and professional teams, and providing critical business strategy support for delivering diverse
and challenging multiple stakeholders.
Strong hands on experience and complete understanding of organizational change management principles and
methodologies along with tools and techniques. Leader with extensive experience of business alignment,
stakeholders/sponsorship, business readiness & continuity. Practitioner with solid understanding and application of
Organizational Change Management methodology (PROSCI-ADKAR).
EXPERTISE
Financial Management & Reporting: Specialized & certified in Finance and Commerce, ERP applications; GL, AP,
AR, Cash & Bank, Fixed Assets, Project Accounting, Budgeting & Planning, Cost Accounting & Management along
with Reporting and Dashboards. Well experienced for successfulcompletion of Month, Quarter & Year end processes
HCM & Payroll: In-depth knowledge of implementation, configuration, and testing of SAP & Oracle HCM (Talent
Management, Performance & Goals Management,Benefits, Compensation, Time & Labor) and Payroll systems
applications. Comprehensive knowledge of Payroll functional areas and working procedures. Hands on experience in
designing and implementing HR Payroll system in a complex environment
BPM: Planning for building an end-to-end Process - Technology view with a focus on the external Customers as well
as internal Users of the process and technology. Manage evaluation and development of the integrated end-to-end
process flows across Portfolio/ Program including internal business processes and external (customer) processes.
Introduce and enforce structure,process,controls, and discipline in defining the end-to-end integrated process and
requirements for the Program. Coordination with various teams and developed new business models for large
projects. Leading 3rd party process integration teams and BA team in execution of best practices for process mapping,
requirements elicitation, documentation, and maintenance (including completeness of requirements) across Portfolio.
Completed over 30 major projects for Oracle, SAP, PeopleSoft, Dynamics AX, D365 & CRM, Salesforce.com &
implementations of Finance (GL, AP, AR, FA, CM, PA, BP, CC), HR & Payroll, Retail, Supply Chain,
Manufacturing, MRP, Trade & Logistics, TRAX (Transportation for AX), & WAX (Warehousing for AX) with
comprehensive BI reporting. Worked on Road Mapping, Fit-Gap,impact assessments, governance, maturity models
& analysis along with cloud hosting Implemented Oracle, Appian & IBM BPM solution
 Business strategist:plan and manage multimillion-dollar projects aligning business goals with technology solutions
to drive process improvements, competitive advantage and bottom-line gains. Deep knowledge of various businesses
and associated functions. Developed and implemented Strategic, Business & Technology roadmaps
 Excellent communicator: leverage technical, business and financial acumen to communicate effectively with client
executives and their respective teams. Specialized in producing PDP & training material
 Expert in: Agile, PMI and waterfall project management methodologies. Able to manage large project teams and
known for high-quality deliverables that meet or exceed timeline and budgetary targets
 Change Manager: Developing change management strategies, conducting stakeholder analysis, impact assessments
and devise; appropriate plans. Develop transition plans based on impact assessment. Working alongside project design
consultants to ensure change management implications are understood and planned for undertaking impact
assessments to determine the nature and extent of process & change management. Ensure all change activities are
completed in accordance with project plans and time frames (ADKAR, Dr. Kotter & Role mapping)

2. 2
 Contract Lifecycle Management(CLM):Contract drafting, negotiating & authoring, coordinating with legal team,
getting approval, storing contracts in repositories, managing contract change & monitoring compliance, renewals &
extensions and contract exit.
 Contingency Planning – Identify potential Business Interruptions, develop safeguards against these interruptions,
and implement recovery procedures in the event of a business interruption. Provide documentation and training on
Contingency Planning concepts and procedures
 Stakeholders Management: Identify stakeholders, document needs, analyze stakeholder influence &
interest, manage stakeholder expectations, determine critical priorities, develop a tailored approach for each
stakeholder, execute an integrated engagement strategy monitor progress with detailed metrics and build the
right capabilities & structure (Align individual capabilities, processes and structures)
 Disaster Recovery – Safeguard data processing operations by identifying potential problem areas and single points
of failure that may result in interruptions to critical data processing operations. Develop and implement disaster
recovery, data sensitivity, library management, back-up and recovery, and disaster recovery plans and procedures
 Business Recovery – Develop safeguards and Business Recovery Plans and Procedures governing the remote
business offices and operations associated with the organization. Insure that corporate asset protection procedures
cover critical business resources located at business offices
 Risk Management – Identify and Categorize outage exposures that could cause a business interruption, then obtain
insurance and vendor agreements to safeguard against a disaster event. Responsible for insuring that Business and
regulatory requirements are adhered to and that implemented recovery procedures and contracts are cost justifiable
STRENGTHS
Req. Business & System Analysis KPI,CSF & Business Intelligence Data Warehouse Design
HR, Payroll & Financial systems Data Modeling, Migration & Mapping Business Content Management
Disaster & Recovery Planning Effective ERP Planning & Solutions Budget & Risk Assessment
Stakeholder & Change Management Project & Program Management Resource & Vendor Management
Human Workflow and Business rules Operation & Transition Management Security & Quality Assurance
Capacity planning & Road Mapping Business Process Management Need & Gap Analysis
Road mapping & Execution management Planning & Development of Training Business Solution Implementation
Strategic Planning & Advisory Consensus Building & Governance Cost Saving & Efficiency
Contract Lifecycle Management Training & Curriculum development Planning Business Maturity Model
Executive Leadership Enterprise Security & Recovery Reporting & Dash boarding
CAREER PROGRESSION
SR. PROJECT MANAGER
Manufacturing Industry - Toronto 03/2018 – To date
Leading Dynamics AX & BI recovery project for Finance, Supply Chain, Sales & Marketing, MRP & Production
modules. Conducted project assessment and in process of developing critical documentation for recovery roadmap.
SR. PROGRAM MANAGER
Automotive Industry (Detroit – USA) 02/2018 – 03/2018
Led global ERP Finance, BI & OCM with BPM implementation program; for SAP & D365 with Automotive
Manufacturing Industry. Took over project during recovery stage. Conducted project assessment through ;
Determination of true current program status, performed SWOT analysis, Stakeholders interviews, Data analysis,
Review of critical project documents and developed ranked ordered list of findings with program recovery plan.
Conducted recovery by developing & implementing program strategy for resources,hardware & software needs,and
architecture design and implementation roadmap. Developed program & technology roadmaps; for BPM, Integration
of SAP (HANA),D365 & 5 other legacy systems along with frontend applications.
Major elements included in program recovery plan:
1. A breakdown of steps to be taken
2. A schedule for the project recovery
3. The project recovery budget
4. Methods for monitoring the project recovery process
5. A list of required tools and information
Provided technical leadership to project managers,BA’s, consultants and development team on enterprise systems
project. Raised stakeholder’s confidence, technical and behavioral knowledge through developing and implementing
Communication/Change management and PDP (Professionaldevelopment programs). Provided leadership and
direction for the analysis, evaluation, installation, configuration, and deployment of new applications, systems
software along with upgrading & enhancements to existing ERP applications. Used Role Mapping for organizational

3. 3
change management. This assignment consists of 22 different legal entities in 15 countries, service units and program
initiatives like:
 FO - Finance and Operations (D365)
 CRM - Customer Relationship Management (D365)
 SCM - Supply Chain Management (D365)
 HCM – Human Capital & Performance Management (SAP-Success Factor)
SR. PROGRAM MANGER – AX & CRM
Enbridge Gas Distribution 04/2016 – 02/2018
Implemented multimillion dollar ERP Finance program; for Microsoft Dynamics D365, CRM-2016, SAP & Office
365 with Enbridge Gas Distribution. Developed solution design & program strategy for resources,hardware &
software needs,architecture design and implementation roadmap. Developed program & technology roadmaps; for
Integration of 6 other legacy systems along with SharePoint. Coordinated, between different business units to
implement the contract management, change management approaches and developed plans. Initiated and facilitated
collaboration among IT related work streams (Infrastructure,Development) as well across functional groups to ensure
the highest possible degree of communication and transparency in the Program. Served as a Trusted Leading Advisor;
driving conversations with customer’s Enterprise Architects and Business Stakeholders. Armed with best practices for
enterprise program management functions: such as Security, Performance,Development of Strategies, Process and
Application Governance along with BPM maturity models. This assignment consists of different legal entities, service
units and program initiatives like:
 DSM – Demand Side Management funded by Ontario Energy Board (CRM2016)
 FINANCE & SCM – (D365)
 HCM – Human Capital & Performance Management (SAP-Success Factor)
Accomplishments:
 Developed organizational change strategy for ERP initiative that saves $5M in the first year while not impacting
the quality of customer service and world class distribution system at Enbridge
 Trained and coached ERP leadership (three VPs and one chief executive) on change management strategy as a part
of the transformational journey
 Created communication channels within organization where none previously existed
 Influence and collaborate with communication directors across enterprise
 Developed online presence for enterprise-wide communications using SharePoint
 Created training plan for implementing SharePoint environment as communication tool of choice for departments
 IT Communication and Transformation Strategy Consultant
 Foster relationship between Change Management and Learning & Development teams
 Ensured CBT development within organizations architecture meets learner needs
 Facilitate alignment with training leads to ensure that education aligns with organizational change needs
 Developed program & technology roadmaps; for Integration of 6 other legacy systems along with SharePoint.
Coordinated between different business units to implement the contract management, change management
approaches and developing plans
 Initiated and facilitated collaboration among IT related work streams (Infrastructure,Development) as well across
functional groups to ensure the highest possible degree of communication and transparency.
 Serving as a Trusted Leading Advisor; driving conversations with customer’s Enterprise Architects and Business
Stakeholders. Armed with best practices for enterprise program management functions: such as Security,
Performance,Development of Strategies, Process and Application Governance along with BPM maturity models.
SR. PROGRAM MANAGER – ERP
Moneris Solutions (RBC) 01/2015 – 03/2016
Led multimillion dollar ERP implementation & OCM program; for Microsoft Dynamics AX-2012R3, CRM-2013 &
Office365, Field Services for North American clients. Focused on developing & implementing BPM best practices
across organizations. Developed program & technology roadmap for ERP. Coordinated, between different business
units to implement the contract management, change management approaches and developing plans. Primary focus of
program was interfacing with various vendors & service provider teams,for implementation of ERP Program. This
program consists of different legal entities and service units. Kept executive stakeholders involved and well informed
with program status. Developed benefit realization awareness in stakeholders; with fully integrated RACI model.
Accomplishments:
 Served as a Trusted Leading Advisor, driving conversations with customer’s Enterprise Architects and Business
Stakeholders armed with best practices for enterprise program management functions such as Security,
Performance,Development of Roadmap & Process,and Application Governance

4. 4
 Worked with business unit management to enhance contingency plans, mitigating the effect of a technology system
or application failure or problem. Key objectives are that business units can continue to manage the firm’s assets,
satisfy our regulatory obligations, and maintain our presence in the market place
 Developed OCM strategy for Moneris initiative that saves $1.5M during program without impacting the quality
 Trained and coached Moneris Stakeholder on change management strategy as a part of the transformational journey
 Created communication channels within organization where none previously existed
 Developed and monitored the program budget and participated in the development of the corporate business
roadmap and budget. Led efforts to improve IT policy, process and procedures
 Negotiated contract with service providers as per scope. Involved with Legal team to draft SOW, SLA and other
contract management documents. Implemented contract through project plan and compliance
 Helped IT team to maintain continued operations, asset protection, and loss mitigation in the event of a disruption,
coordinating activities of technology resources with the company’s business units and development groups
 Initiated and facilitated collaboration among IT related work streams (Infrastructure, Development) as
well across functional groups to ensure the highest possible degree of communication and transparency
 Fostered relationship between Change Management and Learning & Development teams
 Ensured CBT development within organizations architecture meets HR/learner needs
 Facilitated alignment with training leads to ensure that education aligns with organizational change needs
 Advised and mentored diverse teams,which include customer and partner resources in technical and functional
delivery aspects at a program level, using influence and adaptive communication strategies in scenarios where
Senior Architect does not have direct authority over all resources
 Dealt with four ISV’s and two service provider organizations (Hitachi Solutions & Thinkmax)
 Slashed about 1.6 Million through extensive Vendor Management, Gap Analysis, resource allocation and licensing
cost analysis
 Identified resources required, assigned responsibilities and coordinated between project team the customer to
ensure successfulcompletion of the project
 Reviewed and monitored progress against the project plan to ensured outputs are delivered to time and quality
specifications
 Managed projects within the agreed budget, applied the defined change management processes when required and
managed risks, issues and resources to ensure milestone dates are achieved
 Managed and ensured Successful end to end deliveries in the assigned projects, while complying with the
organizational quality standards and goals
 Designed required strategies for project & Maintained and monitored the Program’s change control procedures
SR. PROGRAM MANAGER – DYNAMICS AX & CRM
Direct Energy – Houston - USA 01/2014 – 01/2015
Implemented multimillion dollar ERP implementation & OCM projects; for Microsoft Dynamics AX 2012 R2 &
CRM for DE - USA. Implemented Dynamics AX for; Supply chain Management, HR, Financials, Asset Management,
Trade and Logistics, MRP and Production modules along with SAP, Oracle OSB/ESB. Coordinated, between different
business units to implement the change management approaches and developed plans.
Accomplishments:
 Served as a Trusted Leading Advisor, driving conversations with customer’s Enterprise Architects and Business
Stakeholders armed with best practices for enterprise program management functions such as Security,
Performance,Development of Roadmap & Process,and Application Governance
 Developed and monitored the program budget and participated in the development of the corporate business
roadmap and budget. Led efforts to improve IT policy, process and procedures
 Developed OCM strategy for ERP initiative that saves $5M in the first year while not impacting the quality of
customer service and world class distribution system at Enbridge
 Trained and coached stakeholders on change management strategy as a part of the transformational journey
 Assumed leadership role in developing, coordinating, and maintaining comprehensive business contingency plans
and validation methodology, to ensure the firm’s ability to recovery, in the event of an unforeseen disruption to
facilities, technology systems, or applications
 Provided Business Continuity Planning documentation and training to all employees having a need to understand
the Business Continuity Planning process. Implemented DR plan with testing
 Slashed about 1.2 Million through extensive Vendor Management, Gap Analysis, resource allocation, licensing cost
analysis
 Negotiated with external clients to implement Dynamics AX, ERP system; Assisted in the creation and
documentation of business processes and module configurations

5. 5
 Reviewed and aligned project/program direction, approach and key artifacts to keep programs on track and
solutions extendable and maintainable going forward
 Performed Identification and pro-active management of risk areas and commitment to seeing an issue through to
complete resolution
 Cultivated relationships with clients and ensuring complete satisfaction through the Benefits Realization matrices
of project. Continuously updating stakeholders through various status meetings
 Responsible for full development cycle including Prepare,A&D,Build, implementation, testing, and deployment
 Build relationships with business partners, internal and external, and contributing to broader goals and growth
beyond the scope of a single customer engagement
 Exercised the process of Need,Gap analysis for business process management along with identification of solution
within Dynamics AX & CRM. Identified stakeholders along with their need analysis
SR. PROJECT MANAGER - ERP
Loblaws Companies Limited 01/2013 – 01/2014
Implemented multimillion dollar ERP & OCM projects; for Microsoft Dynamics AX/CRM & Salesforce.com for
Loblaws Companies Limited. Implemented Dynamics AX 2012 & CRM-2013 at Joe Fresh international for; Supply
chain Management, HR & Payroll Financials, Asset Management, Trade and Logistics, Retails, TRAX, WMS and
Production modules. Coordinated, between different business units to implement the change management approaches
and developing plans. As senior program architect, provided support and direction to cross functional project teams;
played key role, in vendor management, developing strategies and software implementation. Total budget for projects
was 12 million with 1800 licenses and 24x7 availability
Accomplishments:
 Designed Business Process/Business Rules Integration strategy for corporate culture
 Worked for Business Process Management (BPM), Business Rules Management (BRM),Knowledge Management
(KM), Adaptive Insights (BI), and Data Warehousing (DW)
 Exercised the process of Need,Gap analysis for business process management along with identification of solution
within Dynamics AX & CRM. Identified stakeholders along with their need analysis
 Accountable for solution designs meeting performance, interoperability, security and controls defined by business
and technology requirements
 Provided Business Continuity Planning documentation and training to all employees having a need to understand
the Business Continuity Planning process. Implemented DR plan with testing
 Drove successfulsolution deployments by ensuring proper business value and customer/partner satisfaction
 Forecasted,budget, and managing actualvs. planned budget
 Developed the Project Charter including project control mechanisms and tools, communication plan and acceptance
criteria with key project stakeholders and with sponsors, PMO and SME
 Saved about 1.3 Million through extensive Vendor Management, QA and cost analysis
 Worked with external clients to implement Dynamics AX ERP system; Assisted in the creation and documentation
of business processes and module configurations
 Led project teams to achieve planned milestones and objectives through aggressive training program
 Organized and deriving project and steering committee meetings as well as externalproject status meetings
 Managed scope, risk, quality and issues, including Issue/Risk Escalation Process
 Led BSA team to work with customers to understand their business requirements and conduct gap analysis
 Designed all required strategies for project; Testing, Training, Data Migration at Configuration
 Involved in Supporting the planning, development and implementation of Transition Knowledge programs to
ensure sustainability of the new skills/roles and adoptability of new applications with DR planning
 Designed following strategies for project:
o Project Testing Strategy (SIT, E2E, Unit, UAT,Functional, Regression and other)
o Project Training Strategy & Data Migration & Integration Strategy
o Configuration Strategy for WebLogic domains, clusters, managed servers
 Maintained and monitored the Program’s change control procedures
SR. PROJECT MANAGER/ARCHITECT
Bell Canada – BI & Customer Information Delivery 04/2011 – 12/2012
Led multimillion dollar projects; for Microsoft Dynamics AX 2012 and CRM-2011(Salesforce.com), SharePoint,
Enterprise Data Warehouse virtualization and IBM Foundation Tools implementation nationwide with Enterprise
Content Management. Used Oracle BPM for process management. Coordinated, between different business units to
implement the change management approaches and developing plans. As Architect provided support and direction to
cross functional project teams; played key role, in change & vendor management.

6. 6
Accomplishments:
 Identified stakeholder & developed discovery session template to gather requirements
 Worked on planning & identification of all business process and possible technology changes & organizational
changes along with Impact analysis, disaster & recovery and business continuity planning
 Assisted in planning, defining roles, jobs, and organization changes that are required to support the future state
business capability
 Maintained relationship between Change Management and Learning & Development teams
 Ensured training material development within organizations architecture meets learner needs
 Designed and developing business processes with standard formats for Project Management
 Led and participate in planning and execution of integration deployment activities with emphasis on Oracle Fusion
Middleware technologies (WebLogic servers,OSB, WC, SOA)
 Oracle FMW 11g architecture blueprint development and implementation
 Developed projects high level process chart along with dependencies
 Engaged stakeholders frequently in the process of identification, support and delivery of projects
 Coordinated in the taking ownership by stakeholder through engagement and communications
 Involved in Supporting the development and implementation of Transition Knowledge programs to ensure
sustainability of the new skills/roles and adoptability of new applications through training programs
 Participated in business impact assessments to identify changes to stakeholder processes and technology
 Conducted post mortem analysis regarding program delivery, budget, etc. to guide future programs
 Involved in Supporting the development and implementation of Transition Knowledge programs to ensure
sustainability of the new skills/roles and adoptability of new applications
 Achieved successful closer and completed project with the due time and budget
SR IMPLEMENTATION MANAGER - IT
Generation Green Inc. 05/2009 – 04/2011
BI & BUSINESS PROCESS PROJECT MANAGER
BDO Dunwoody LLP – Toronto 05/2008 – 05/2009
BUSINESS PROCESS PROJECT LEAD
Lakehead University – Thunder Bay, Canada 04/2004 – 04/2008
SENIOR PROJECT MANAGER
Xentek Corporation, Canada 11/2001 – 03/2004
PROJECT LEAD DBA/ARCHITECT
Anderson Consulting (for Accenture / Dow Chemical), Michigan 07/2000 – 10/2001
SENIOR MANAGER MIS & TRAINING
Professional Consultants 08/1994 – 06/2000
SKILLS
Project Communication: MS Project, MS Visio, MS Office, FrontPage, Clarity, Aris
Best Practices : PMI(PMBOK),Agile, Waterfall, Scrum, Run SAP, ADKAR,Kotter, IDEAL, Lean, Six Sigma, ISO,
and IEC standards & guidelines, Capability Maturity Model Integrated (CMMI), ITIL V3, Unified Process (UP) and
Unified Modeling Language (UML),Quality Process(QP),Rational (RUP),SDLC,waterfall, spiral, V-model, iterative,
PMO, Quality Assurance (QA) & Control (QC), Road mapping, Oracle BPM 11, Maturity Modeling, Sure Steps
Oracle: 7.3, 8,8i,9,10g,11i,12; E-Business Suite, Financials, Enterprise Assets Management (eAM),
Marketing & Sales, Manufacturing, HR & Payroll, Projects, Order Management and Contracts]
SAP: FI, SD, PP, MM, QM, HCM (Success factor) with HANA & other utilities
Technologies/SharePoint : SharePoint 2007 – 2013, SharePoint Designer (FrontPage),SharePoint services
(STSADM, SMIGRATE, Metadata,Fire Starter, InfoPath, Web, User profile) Microsoft Content Management
System, Microsoft Commerce Server, HTML, PeopleSoft(Student Administration Module), Crystal Reports, Micro
strategy, IBM Microsoft Content Management System. Office 365,Network Active Directory & Load Balancing
BPM/Business RulesEngine (BRE):Microsoft BizTalk Server Business Rule Engine & Business Rule Composer,
Artifacts : Business / functional requirements documents, business cases,administrator / userguides, training manuals,
test cases,sanity and E2E testing, systems proposals, installation / deployment manuals, use cases,flow charts,process
diagrams, workflow diagrams, Histogram, Pareto chart, Cause and effect diagram
Elicitation: Interviews, questionnaires, user observation, workshops, brain storming, Use Cases, role playing and
prototyping Surveys, polls, focus groups, JAD, Data modeling, and Business Process Modeling
Dynamics AX Modules: Accounts payable, Accounts receivable, Budgeting, Fixed assets,General ledger, Human
resources,Inventory management, Payroll Procurement and sourcing, Product information management,
Manufacturing - Production control, T&L, Project management and accounting, Public Sector,Retail Sales and

7. 7
marketing, Budgeting & Planning, Warehouse & Transportation Management (WAX & TRAX)
Microsoft Dynamics AX: Axapta 3.0, AX 4.0, 2009, 2012 R1, R2&R3, AX7/365
Microsoft Dynamics CRM: 4.0, 2013, 2015 & 2016 Cloud
CRM: SAP,Oracle,Infusionsoft, Samanage (SaaS) & NETSUITE
AX, CRM & Slaesforce.com: System Architecture & Integration, Functional & Technical Design, Project
Management & Deployment, Technology Roadmap Implementation, Analytics, Report & Dashboard Creation, Data
Architecture & Migration, System Administration & Customization, User Training & Curriculum Development
Custom Applications Development:Build custom applications on the Force.com platform. Create custom
Visualforce pages. Build advanced Workflow and Approval processes
Sales Cloud and Service Cloud Implementation/Customization:Workflow Rules & Approval Processes,
Validation Rules, Custom Objects, Security Controls, Analytics, Reports and Dashboards, Sales & Support Processes
BI Tools : Micro strategy, IBM Fast Track, Oracle Enterprise BI Server, Hyperion, Microsoft Power BI tools,
Business Objects Enterprise XI, IBM Cognos Series 10, SAP Enterprise BI Server, Crystal Reports, SaaS, Cloud
Computing, Agile Business Analytics, Data Warehousing & Adaptive Insights(Suite)
Cloud Technology: Composite Computing, Microsoft Azure, Salesforce.com, Oracle Managed Cloud Services, IBM
SmartCloud. All of these IaaS, SaaS, PaaS,
ERP Finance: Accounts Receivable, Accounts Payables, Budget & Planning, GL with Chart of Accounts (COA),
Auditing, Cost Accounting & Cost Management, Consolidations, Credit & Collections (CC), Time & Expense, Project
Accounting, Asset Management,Bank & Treasury Management, Express Order,General Accounting, HR & Payroll
Systems, Procurement & Sourcing, Production & Inventory Management
Education
MBA - Master’s in Business Administration & M.Com – Master in Commerce
Post Graduate Diploma in Computer Systems
Diploma in Business System Analysis & Design with Data structure,Integration & Migration
Achievements
Chartered Information Technology Professional – CITP - (British Computer Society)
Information Systems Professional of Canada – I.S.P - (Canadian Information Processing Society)
Professional Manager - P.Mgr,(Canadian Institute of Management)
Certifications
ALM – Application Lifecycle Management ITIL V3 Foundation & Six Sigma Lean Management
Microsoft Certified Systems Engineer (MCSE) Microsoft Certified Solution Designer/Developer (MCSD)
Oracle Certified Professional for E-Business Financial Applications Consultant (11i)
Oracle Certified Database Administrator 8.0 Oracle Certified DBA 8.i; Performance & Tuning; Backup & Rec.
PLM – Project Lifecycle Magt. Specialist ECM – Enterprise Content Management
IBM Foundation Tools with Business Glossary IBM Business Process Management & Fast Track,Cognos
Composite Virtualization Software Metadata Solution & Workbench & Data Stage & Quality Stage
Portfolio Management Oracle BPM,BPA & SOA - Business Intelligence
Organizational Benefits Realization Organization Communication Management - OCM
Microsoft Dynamics AX2012 Finance Managing Microsoft Dynamics Implementations
Professional Associations
Canadian Information Processing society (CIPS) Canadian Institute of Management (CIM)
Institute for System Analysis (ISA) Information Technology Architects in Academia (ITANA
Project Management Institute (PMI) The British Computer Society (MBCS CITP)
Industries Served
1. ADP (Payroll Organization) – Payroll
2. Automotive (Volvo, GM, Chrysler & Honda Motors, Urban Science)
3. Banking (Saudi American Bank, Hollandi Bank, Dubai Bank, TD Bank, RBC)
4. Communication (Bell Canada & PKTel, Rogers)
5. Consulting (Arthur Anderson, Accenture, Professional Consultants & Xentek Corporation)
6. Construction (Artec Bimhol & National Construction – Saudi Arabia)
7. Education (Lakehead University, University Of Toronto, Humber College & more)
8. Financial / Tax Consultants (BDO Dunwoody)
9. Federal Government of Canada,Education & Police Department
10. Manufacturing & Retails (Dow Agro Sciences, Loblaws, Lush & Generation Green)
11. Energy Sector (Direct Energy & Suncor)
12. Pharmaceutical(Bayer & Glaxo)
13. Debit & Credit Card processing financial institutions (Moneris Solutions, Royal Bank of Canada)