The document discusses the impact of social media on consumer behavior. It notes that consumers are increasingly using social media to connect with others and find information. Twitter is highlighted as the fastest growing search engine, allowing people to learn about events like earthquakes more quickly through tweets. The document also outlines that over half of Facebook users follow brands to access discounts, exclusive content or show support. Finally, it stresses that social media is now deeply integrated into people's lives and that advertisers must find smarter ways to engage consumers with shorter attention spans on these platforms.