This document describes how IBM's predictive analytics and cognitive computing capabilities can be applied to IBM Case Manager to create smarter case management solutions. Specifically, it discusses using IBM Watson to analyze medical records like Attending Physician Statements to provide diagnostic assessments and extract key information that can help underwriters make better decisions. An example is provided of how Watson could be used to analyze an APS for a life insurance applicant to identify relevant medical conditions and optimize the underwriting process. The goal is to make case management tools more knowledgeable and accurate over time by incorporating cognitive insights.