The document discusses gamifying IBM Case Manager to motivate case workers. It proposes using gamification techniques like rewarding workers based on task complexity, implementing missions for workers to complete, and displaying a leaderboard to promote competition. The gamification system would be built using the IBM Bluemix Gamification Service, with widgets added to Case Manager for points awarding, mission lists and leaderboards. The service allows defining game elements like players, variables, deeds and missions, while the widgets integrate these elements into the Case Manager user interface.