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Humans vs. the Internet of
Things
conciliare tecnologie ed esperienza utente
Fulvio Corno
Politecnico di Torino, Dip. Di Automatica e Informatica
fulvio.corno@polito.it
Argomenti di oggi
IoT
Applicazioni
“A cosa
serve?”
Architetture
“Com’è
fatta?”
Problemi
“Perché non
funziona?”
Opportunità
“Cosa ci
posso
fare?”
Utenti
“Aspettative
degli
utenti”
2
Internet of Things… cioè?
3
Definizione di IoT
4
Definizione di IoT
5
DAUIN Lunch SeminarHumans vs IoT
84 pagine
Incompleto
Non aggiornato
(May 2015)
Dite la vostra…
• Quali "Things" possiamo pensare
di collegare ad Internet?
6
Dite la vostra…
• Sì, ma per fare cosa???
7
Aree di applicazione
8
Argomenti più ricercati e discussi
9
Argomenti più ricercati e discussi
10
https://iot-
analytics.com/iot-
applications-q2-2015/
Progetti realizzati (in ambito aziendale)
11
https://iot-
analytics.com/global-
overview-1600-
enterprise-iot-projects/
Dite la vostra…
• Mai sentito parlare di…
12
• Arduino
• Raspberry Pi
• Bluetooth
• ZigBee
• Konnex (KNX)
• Javascript
• Python
• HTML/HTTP
• REST/JSON API
• SQL
• OAuth
• Sensori embedded
• Sensori MEMS
Come funziona….
13
Come funziona…
14
Come funziona…
15
Domotica (Smart Home)?
16
Integrazione di applicazioni
17
Technologies, we have a lot of them
18
http://mattturck.com/iot2018/
What kinds of applications?
19
Microsoft
Azure IoT
Oracle
Cloud Service
Bosch
IoT Suite
Google
Cloud IoT
Amazon
AWS IoT
20
Currently…
IoT ≈ Sensor-To-Dashboard pipeline
Sensor-to-Dashboard pipelines
21
Sensors Cloud Dashboards
Connectivity
magic
Analytics
magic
Currently…
Where are the users?
Where is interaction?
Where is intelligence?
Where are smart spaces?
Intranets of Silos of Things
22
Intranets of Silos of Things
23
Don’t push technologies
24
http://radar.oreilly.com/2014/05/most-of-what-we-
need-for-smart-cities-already-exists.html
http://radar.oreilly.com/2014/04/ioth-the-internet-
of-things-and-humans.html
Be/Become Transparent
• «The most profound technologies are those that
disappear. They weave themselves into the fabric of
everyday life until they are indistinguishable from it»
(Weiser, 1991)
• « Disappearing computer »
25
Conquering the user
Smart
Home
Electrical
plants and
components
Consumer
electronics
Computers
Telecommuni
cations
Industrial
automation
plants
Surveillance
systems
Smart
appliance
On-line
services
26
Controlling the
consumer IoT
market is appealing
to producers of…
May we
talk?
why
what
AmI is
people-
oriented
Ambient Intelligence (AmI)
27
Intelligent Environments (IE)
28
why
what
IEs are
people-
oriented
AmI Features
29
AmI
Sensitive
Responsive
Adaptive
Transparent
Ubiquitous
Intelligent
Able to sense the
environments and its
inhabitants.
Able to process sensor data.
Able to respond to user
needs.
Able to act on the
environment.
Present, appearing,
found everywhere.
Able to be distributed
over the ambient and
over
different people.
Incorporates Artificial Intelligence:
Machine learning, agent-based
software, robotics
Hearing, vision, language,
knowledge processing
Semantic web, reasoning
"The most profound technologies are
those that disappear. They weave
themselves
into the fabric of everyday life until
they are indistinguishable from it."
Mark Weiser
Able to infer a situational context:
- from environment data
- from user data (identity,
presence, actions, …)
- from statistics and preferences
- from external information
sources
Able to adapt to the context, by
means of the interpretation of
sensing and the generated
response
Scenarios for Ambient Intelligence in 2010
30
https://ec.europa.
eu/digital-single-
market/en/news/
scenarios-
ambient-
intelligence-2010
Smart Environment
31
Smart Environment
32
What Would You Ask to Your home?
33
2 13
Bonino D., Corno F. (2011). What Would You Ask to Your Home if It Were Intelligent? Exploring User Expectations about
Next-Generation Homes. In: JOURNAL OF AMBIENT INTELLIGENCE AND SMART ENVIRONMENTS, vol. Volume 3, Number
2 / 2011 n. Number, pp. 111-126. – ISSN 1876-1364. DOI:10.3233/AIS-2011-0099
What would you ask – Comfort
34
What would you ask – Housekeeping
35
Smart Environment: User expectations
36
Smart Environment
37
Unsupervised
Sensitive
Proactive
Secure
Integrated
Intelligent
Transparent
Creepy??
Quiz
• What is the difference between an enchanted house (or castle) and a
haunted one?
38
Quiz
• What is the difference between an enchanted house (or castle) and a
haunted one?
• Both are autonomous in performing some actions (playing music,
controlling doors and windows, providing food and entertainment,
etc.)
• Both could be powered by similar intelligent systems
39
Quiz
• What is the difference between an enchanted house (or castle) and a
haunted one?
• Difference lies in user perception
40
actions of an enchanted house
are expected, desired and
welcomed by the user, in a
proactively friendly
environment
the haunted space will execute
actions contrary to the will of the
user, who will feel trapped by an
hostile entity
Smart Environment: User expectations
41
Smart Environment
42
Sensing
Acting
ReasoningInteracting
Main Steps for an AmI System
43
The IoT we all want…
I wish IoT were…
44
The IoT we all want…
I wish IoT were…
Useful Easy Secure Durable
45
Useful?
46
Mandatory reading:
https://twitter.com/internetofshit
Useful?
47
DAUIN Lunch SeminarHumans vs IoT
Useful?
48
Useful?
49
Easy?
50
Easy?
51
Easy?
52
OMG… user interfaces
53
OMG… user interfaces
54
http://dilbert.com/strip/2018-05-02
Secure?
55
Secure?
56
Secure?
57
Mandatory reading:
https://attivissimo.blogspot.it/
Secure?
58
Secure?
59
Secure?
60
61
Durable?
62
Durable?
63
Showstoppers
Non mi serve
A cosa serve?
È/sembra
complicato
Ci metto meno
a farlo a mano
Mi richiede
lavoro extra
Quando tutti…
(tag, catalogo, fidelity,
device, tecnologia, …)
Purché ci sia…
(corrente, rete, password,
smarphone, …)
64
Conclusions
65
Nihil de nobis,
sine nobis
Nothing About Us,
Without Us
Contact information
• Fulvio Corno
Politecnico di Torino
fulvio.corno@polito.it
@fulcorno
• e-Lite Research Group
https://elite.polito.it/
• Ambient Intelligence course
https://bit.ly/polito.ami (course materials)
https://ami-2018.github.io (student projects)
66
License
• This presentation is released undre the licenza Creative Commons
“Attribution-NonCommercial-NoDerivs 3.0 Unported” License
• You are free to copy, distribute, transmit the work. You may not use
this work for commercial purposes. You may not alter, transform, or
build upon this work.
• Complete lincense:
• http://creativecommons.org/licenses/by-nc-nd/3.0/
67

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Humans vs. the Internet of Things: conciliare tecnologie ed esperienza utente