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Human Resources 
Class HC11C
6 members: 
Phạm Thùy Dương 
Lê Phương Nhi 
Trương Phương Quyên 
Vũ Hoàng Sơn 
Đàm Thúy Hồng Sương 
Trần Thủy Tiên
Our HR team’s main roles: 
Create the project team (matrix 
organization). 
Help solving the conflicts/misunderstandings 
among members. 
Help members with their personnel issues 
Help the CEO establish the goals for each 
department. 
Take feedback from customers and share 
with CEO and other departments to get 
experience. 
Coordinate with other departments when 
they need workforce.
Steps our team took to ensure the success of the company: 
1) The “Matrix Organization”: 
Marketing 
team 
HR team R&D and 
Purchasin 
g team 
Finance 
team 
Sales 
team 
Manufactu 
ring team 
Phương Thủy Tiên M.Nguyên Thiện Thư Thúy Tiên 
Thống Nhi Thanh Trung Yến Quỳnh 
X.Vũ Quyên Thảo Q.Tuấn Việt A.Vũ 
T.Tân Sương Tú M.Tuấn H.Quân Như Ý 
M.Tân Dương Thy Tâm L.Nguyên Thương 
Sơn Vân Công
2) The conflicts 
Having a good observation of the 
situation 
Listening to both sides’ opinions 
Figuring out the reasons 
Getting the help needed (from 
CEO/professor) and having team 
discussions to find the best 
solutions 
Communicating properly with both 
sides
3) Solving personal issues: 
Diagnosis of the problem/situation 
Prescription to the problem/situation 
Implementation of the solutions 
Evaluation of the results
Challenges and how we overcame: 
1. Unclarity and confusion about the HR’s 
roles 
Figuring out ourselves 
2. Difficulty solving conflicts among 
members 
Gaining trust + Effective communication 
3. Difficulty organizing the “Matrix” 
Understanding + Organizational skills
VP - Trần Thủy Tiên - 295876 
Steps I’m personally taking to ensure the 
success: 
Keep an eye on my team members’ work: 
+Knowing clearly my members’ schedules 
+Understanding their circumstances 
+Keeping records of their working time 
Establishing goals and making sure the 
performances meet the company’s 
standards 
Taking corrective action if anything goes
VP - Trần Thủy Tiên - 295876 
Things I have learned 
Understand more clearly about how a real 
company works 
A different look on teamwork and team spirit 
Patience 
Communication 
How to apply leadership theories to specific 
situations 
Things I would improve: 
• Be more patient and calm 
• Be more careful in communication 
• Try to find ways to motivate the members
Team members
Lê Phương Nhi - 295851 
Contributions 
Help Sales department in selling products 
Find the reasons of problems and help solve 
them 
Contribute ideas for my team’s VP and for the 
class project 
Things I have learned: 
To solve conflicts among others 
How much teamwork is needed for a project 
A real structure of a company 
Things I would improve: 
Be more assertive 
Be more focus on our project 
Spend a little more time
Đàm Thúy Hồng Sương - 295845 
Contributions 
Supporting and sharing work with VP of our team 
Help deliver people 
Help Manufacturing Department making products 
Help Sales Department selling products. 
Things I have learned: 
Communication 
Teamwork 
Collaboration 
Patience 
Leadership (from other people who have power) 
Things I would improve: 
Be more patient 
Take more responsibility
Trương Phương Quyên – 295882 
Contributions 
Making products with Manufacturing team 
Selling the products inside the campus 
Set the goal and try to complete it 
Things I have learned: 
How to respect others 
How to persuade the customers 
How to work as a team effectively 
Listening to others’ ideas 
Things I would improve: 
Spend more time to work in group 
Be on time when there is a meeting 
More sociable with other people 
Know how to solve the problem
Vũ Hoàng Sơn – 295885 
Contributions 
Supporting manufacture team to produce 
products 
Increasing class profit 
Helping our team’s VP 
Taking customers’ feedback 
Things I have learned: 
Satisfying customers 
Team spirit 
Negotiation 
Things I would improve: 
Communication 
Time management 
Self control
Phạm Thùy Dương - 332920 
Contributions 
Figuring out the team’s role 
Supporting VP of HR in coordinating and 
delivering people 
Contributing to class revenue by selling and 
marketing for products 
Things I have learned: 
Improving thinking and observation skills 
Applying theories/content to reality 
How to form a team’s spirit 
How to form a real-life company 
Things I would improve: 
Involving in more class project activities
What our team has learned 
- Working as a team effectively 
- Punctuality 
- Patience 
- Respect for others 
- Practical leadership 
- Effective communication 
- Listening + organizational skills
Thank you for your attention 
 
Have a good day!

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Human resources 2

  • 2. 6 members: Phạm Thùy Dương Lê Phương Nhi Trương Phương Quyên Vũ Hoàng Sơn Đàm Thúy Hồng Sương Trần Thủy Tiên
  • 3. Our HR team’s main roles: Create the project team (matrix organization). Help solving the conflicts/misunderstandings among members. Help members with their personnel issues Help the CEO establish the goals for each department. Take feedback from customers and share with CEO and other departments to get experience. Coordinate with other departments when they need workforce.
  • 4. Steps our team took to ensure the success of the company: 1) The “Matrix Organization”: Marketing team HR team R&D and Purchasin g team Finance team Sales team Manufactu ring team Phương Thủy Tiên M.Nguyên Thiện Thư Thúy Tiên Thống Nhi Thanh Trung Yến Quỳnh X.Vũ Quyên Thảo Q.Tuấn Việt A.Vũ T.Tân Sương Tú M.Tuấn H.Quân Như Ý M.Tân Dương Thy Tâm L.Nguyên Thương Sơn Vân Công
  • 5. 2) The conflicts Having a good observation of the situation Listening to both sides’ opinions Figuring out the reasons Getting the help needed (from CEO/professor) and having team discussions to find the best solutions Communicating properly with both sides
  • 6. 3) Solving personal issues: Diagnosis of the problem/situation Prescription to the problem/situation Implementation of the solutions Evaluation of the results
  • 7. Challenges and how we overcame: 1. Unclarity and confusion about the HR’s roles Figuring out ourselves 2. Difficulty solving conflicts among members Gaining trust + Effective communication 3. Difficulty organizing the “Matrix” Understanding + Organizational skills
  • 8. VP - Trần Thủy Tiên - 295876 Steps I’m personally taking to ensure the success: Keep an eye on my team members’ work: +Knowing clearly my members’ schedules +Understanding their circumstances +Keeping records of their working time Establishing goals and making sure the performances meet the company’s standards Taking corrective action if anything goes
  • 9. VP - Trần Thủy Tiên - 295876 Things I have learned Understand more clearly about how a real company works A different look on teamwork and team spirit Patience Communication How to apply leadership theories to specific situations Things I would improve: • Be more patient and calm • Be more careful in communication • Try to find ways to motivate the members
  • 11. Lê Phương Nhi - 295851 Contributions Help Sales department in selling products Find the reasons of problems and help solve them Contribute ideas for my team’s VP and for the class project Things I have learned: To solve conflicts among others How much teamwork is needed for a project A real structure of a company Things I would improve: Be more assertive Be more focus on our project Spend a little more time
  • 12. Đàm Thúy Hồng Sương - 295845 Contributions Supporting and sharing work with VP of our team Help deliver people Help Manufacturing Department making products Help Sales Department selling products. Things I have learned: Communication Teamwork Collaboration Patience Leadership (from other people who have power) Things I would improve: Be more patient Take more responsibility
  • 13. Trương Phương Quyên – 295882 Contributions Making products with Manufacturing team Selling the products inside the campus Set the goal and try to complete it Things I have learned: How to respect others How to persuade the customers How to work as a team effectively Listening to others’ ideas Things I would improve: Spend more time to work in group Be on time when there is a meeting More sociable with other people Know how to solve the problem
  • 14. Vũ Hoàng Sơn – 295885 Contributions Supporting manufacture team to produce products Increasing class profit Helping our team’s VP Taking customers’ feedback Things I have learned: Satisfying customers Team spirit Negotiation Things I would improve: Communication Time management Self control
  • 15. Phạm Thùy Dương - 332920 Contributions Figuring out the team’s role Supporting VP of HR in coordinating and delivering people Contributing to class revenue by selling and marketing for products Things I have learned: Improving thinking and observation skills Applying theories/content to reality How to form a team’s spirit How to form a real-life company Things I would improve: Involving in more class project activities
  • 16. What our team has learned - Working as a team effectively - Punctuality - Patience - Respect for others - Practical leadership - Effective communication - Listening + organizational skills
  • 17. Thank you for your attention  Have a good day!