2. PHẠM PHƯƠNG DUY (VP) 332961
NGUYỄN THỊ QUẾ CHI 332951
LÊ THỊ THU HÀ 332938
CAO SƠN 332881
ĐOÀN HỮU ĐỒNG 332931
TRẦN THỊ NGỌC QUÝ 332970
3. Gantt chart and an activity‐on‐node (AON) network diagram
Input‐Output Value Chain
Corporate Objectives. Marketing Strategy.
Type of Operation.
List the raw materials purchased and the unit costs plus total
costs for each item purchased.
Measuring method
Team Time Log
Contribution of each members
What we will do differently in future project
4. Number Activities Start End Notes
1 Defineprojectobjectives 1-Apr 1-Apr Workwith CEO& wholeclass
2 Analyze& researchthemarketplace 2-Apr 3-Apr Workwith CEO & whole class
3 Analyzethe budget 3-Apr 3-Apr Workwith FinanceTeam
4 Designanddevelopproducts 3-Apr 5-Apr Workin team
5 Designthe companyname& logo 5-Apr 6-Apr Workwith MarketingTeam
6 Purchaseraw materials(ice, straws,plasticcups, oranges,coffee, etc.) 5-Apr 7-Apr Workin team
7 MarketingStrategy 5-Apr 7-Apr Workwith MarketingTeam&SalesTeam
8 Manufacture& testproductsdemonstration 5-Apr 7-Apr Workin team
9 SupportSalesTeam to sellproducts 8-April 11-April Workwith SalesTeam
10 Analyze& researchthemarketplaceforthe 2nd project 20-Apr 22-Apr Workwith CEO & whole class
11 Analyzethe budget 22-Apr 24-Apr Workwith FinanceTeam
12 Determineto hold2 evening concerts 24-Apr 27-Apr Workwith CEO & whole class
13 Designanddevelop2 eveningconcerts 27-Apr 30-Apr Workin team
14 Prepareinstrumentals,placeforconcert
Look forsingers,musicians
27-Apr 30-Apr Workin team
15 MarketingStrategy 27-Apr 5-May Workwith MarketingTeam
16 SupportSalesTeam toselltickets 27-Apr->6-May 27-Apr-> 13-May Workwith SalesTeam
17 Rehearsetheconcert 12-May 12-May Workwith singers& musicians
GANTT CHART
5. Activity ActivityDescription ImmediatePredecessors
A Defineprojectobjectives,budgetanddue date None
B Analyze&researchthemarketplace A
C Designanddevelopproductsand concert B
D Distributeworkforeachmember C
E Purchaserawmaterials
Prepareinstrumentals,placeforconcert
C,D
F Manufacture&testproductsdemonstration
Lookforsingers,musicians&have arehearsalforconcert
D, E
G Schedule forproductionoftherequiredquantities
Schedule forperformances
E,F
H Conductdelivery G
Activity-on-Node
7. TOP-LEVEL INPUT-OUTPUT VALUE CHAIN
SUPPLIERS INPUTS PROCESSES OUTPUTS
Customers &
Market
Segment
Market
Super-
market
Labor
Coffee
Oranges
Soda,
syrup
Lychees
Milk,
sugar,
eggs
Straws,
ice,
plastic
cups
Make
coffee
Make
Tiramisu
Make
orange
juice
Make
soda
lychee
Orange
juice
Tiramisu
Iced
white
coffee
Iced
black
coffee
Soda
lychee
University
Students
Online
Customers
Make
Popcorn Popcorn
8. TOP-LEVEL INPUT-OUTPUT VALUE CHAIN (CONCERT)
SUPPLIERS INPUTS PROCESSES OUTPUTS
Customers &
Market
Segment
Ngoi
Nha So
7 Cafe
Labor
Instruments
Look for
singers,
musicians
Practiced
by singers,
musicians
2
concerts
University
Students
Online
Customers
Rehearse
the
concert
Sell
tickets
12. The 1st stage (sale drinks and cakes): Job-shop
_ Many kinds of product: coffee, orange-juice, soft drink,
tiramisu, etc.
_ Small quantities: 1-20 products/produce time
The 2nd stage (mini show): Project
_ The unique product: mini show
_ Only one process, no repeat
13. Raw Materials Quantities Units Unit costs (vnd) Total costs (vnd)
Soft drink 9 bottle 16,000 144,000
Herbal juice 5 kg 30,000 150,000
Spoon 2 pack 10,000 20,000
Orange (large) 27,5 kg 40,000 1,100,000
Orange (small) 2 kg 25,000 50,000
Litchi 13 can 32,500 422,500
Ice cube (large) 1 20,000 20,000
Ice cube (small) 1 30,000 30,000
Syrup (large) 3 bottle 58,000 174,000
Syrup (small) 1 bottle 31,000 31,000
Coffee (normal) 1 kg 100,000 100,000
Coffee (special) 1,5 kg 120,000 180,000
Gridle Cake 2 680,000
Cup+lid 25 pack 16,000 400,000
14. Raw Materials Quantities Units Unit costs (vnd) Total costs (vnd)
Order notebook 5 book 3,000 15,000
Tiramisu 75 15,000 1,125,000
Straw 10 pack 2,000 20,000
Corn 1,5 kg 50,000 75,000
Butter 0,52 kg 120,000 62,400
Sweet Condense Creamer 3 can 17,000 51,000
Sweet Condense Creamer 1 box 55,000 55,000
Soda 44 can 3,600 158,400
Soda 1 box 80,500 80,500
Sugar 3 kg 15,000 45,000
15. TOTAL VALUE OF RAW MATERIALS
Totals: 5,802,000 VND
We mainlybought the raw materialsfrom big C supermarket, kiosk and some
of retailersaroundschool.
In 15 April, we completelystoppedpurchasingraw materials.We decided to
change to differentplan, creating mini show after the holiday.
16. Financial
Measurement
• Based on the cost & Revenue of products.
• Return on assets.
Customer & Market
Measurement
Quality
Measurement
• Based on the customer’s satisfaction
• Customer’s feedbacks
• The customer ratings of goods & services.
• Remake & return defective products
19. Team Leader's Time
Summary
Team Leader's FullName: Pham Phuong Duy
Leader's Keuka ID: 332961
Class Number: HC12B
Team Name: Operations
Enter Information Only in Yellow Cells
Keuka ID# Family& MiddleName Given Name Enter Hours Worked Notes:
332961Pham Phuong Duy 29:00:00
332970TranThi Ngoc Quy 15:00:00
332931Doan Huu Dong 22:30:00
332981Cao Son 13:30:00
332951Nguyen Thi Que Chi 25:30:00
332938 Le Thi Thu Ha 22:00:00
127:30:00
20.
21. What I have contributed:
Management of my team
Delegation of task to team’s members
Supporting the sales team
Researching and setting up the concert
What I have learned:
Team - work and interpersonal skills
Communication skill
Time management
Working effectively with other departments
In future project
Accurate and Punctuality
More specific corporate goal and More detailed schedule
Constant Measurement
Better delegation to subordinates
22. What I have contributed:
Checked materials after shift.
Supported Sale Team
Researched market price
What I have learned:
Teamwork skills are very important.
Understand how a company runs.
How to sell products.
What I would do differently:
Promoting the role of Operation Team’ s member clearly.
Supporting the Sale Team in a better way.
23. What I have contributed:
Support sales team and marketing.
Checking and preparing the materials for class.
Taking the equipment and materials back home and make sure I do not lose anything.
Transport to the university on time for other teams.
What I have learned:
Controlling the process that make other teams are able sales effectively.
How to manage the materials for class.
How to control the time and transporting the materials to the university on time.
In Future Project:
Manage the materials and equipment better.
Controlling the time
Transport effectively to other teams.
More accurate schedule.
24. What I have contributed:
Managed my team
Delivery products
Support Sales
What I have learned:
Team working
Negotiate with providers
Work with Customers
Time management
What I would do differently in future project
Better in time management
Choose many better & cheaper providers
Better Products with better formula
25. What I have contributed:
Work in team to make a plan and develop products, concert script
Manufacture products & deliver them to the Sales Team
Support Sales Team
Ensure have sufficient raw materials for production
Discuss mistakes, defects and improve them better in team
What I have learned:
Understand thoroughly the activities of Operation Department
How to sell products & persuade customers to buy them through supporting Sales Team
Understand the importance of team work, communication skills
Flexibly solve problems
In Future Project:
Make good shortcomings
Manage time more effectively
Should be visionary to make plans for ensuring the progress of work goes smoothly
Desire to have a trial in another division (eg. HR, Sales, Marketing)
26. What I have contributed:
Support Sales Team and Marketing.
Checking all activities and material's list before selling.
Check order and delivery to Sale Team.
Welcome guests, seating arrangement for guests and singers.
What I have learned:
Teamwork skills very important
Understood that the key leads to the successful operation is process control
How to communicate with customer.
In Future Project:
Setting an clear aim, goals and targets. Devise and undertake activities
Compare results with targets
Analyse any discrepancies and finally evaluation.
