Gamification in training involves incorporating game mechanics into non-game contexts to increase engagement, loyalty, and enjoyment of training activities. It focuses on what people need to do rather than just know, provides immediate feedback, and can engage trainees through rewards and competition. While gamification is being used successfully by some companies, its overuse or improper use may lack strategic connection, be expensive, or create tension. The future of gamification includes its expansion into many business and non-business areas by 2015-2016, though ensuring the right environment and rewards will be challenges to address issues like "exploitationware".

1. Gamification in Training
By: Sharon Spencer, Alice Yang, Lillian Arredondo

2. Objectives
● What is gamification and why it important for training?
● How is gamification being used in training and who is
using it?
● What should we expect to see in the future?

4. ...the integration of game mechanics into non-game
environment or context to increase audience engagement,
loyalty, and fun...
What is Gamification?

5. Why is Gamification Important to
Training?
● Millennials are entering the workforce.
● Social media makes gamification efficient
● Gamification of education

6. Pros
● Focus on what people need to
DO, not what they need to
KNOW
● Design experience, not
information
● Immediate feedback cycle
● Engagement due to rewards and
recognition
Pros and Cons of Gamification
Cons
● May lack strategic connection
● May be more expensive
● May create tension if too
competitive
● Still not same as the actual work
environment

7. Who Uses Gamification in Training
Today?
Cisco Systems - The Cisco Mind
Share Game
https://learningnetwork.cisco.com/docs/DOC-3820
Hilton Garden Inn - Ultimate Team
Play
http://kp.rue.comwww.joystiq.com/screenshots/hilton-garden-
inn-ultimate-team-play#!slide=795348
U.S. Department of Justice - Incident
Commander
http://www.gizmag.com/go/6121/picture/26801/

8. http://www.smartbuilder.com/elearning-examples/process-training
Examples of Gamification

9. 1. Exposition that defines a pretend situation
2. Sequence of goal-oriented activities
3. Surprising challenges as the sequence unfolds
4. Consequences at each turn
5. Rewards obtained through competence, intuition, persistence or luck
6. Competition for rewards
7. Punishment for failures
8. Rules that govern play
9. Limited duration of play
10. A conclusion that resolves the situation
http://itforum.coe.uga.edu/paper123/Interactive_Games_for_Business_Training.pdf
10 Essential Pieces to
Gamification

10. Points to Keep in Mind About
Training Games
● Always make sure your training game fits the needs of your company
● Keep in mind who your audience is
○ Current and new employees
● Cost vs. Value
○ In the end, figure out your return on investment
● Make sure to include tech support
● Keep evaluating and updating

11. ● By 2015, more than 50% of businesses that manage innovation processes
will use gamification
● The gamification market is predicted to grow to 2.6 Billion by 2016 !
● Gamification will not only be used for training but will also be used in every
aspect we can think of
- commerce,education,healthcare etc.
Gamification in the Future

12. Expectations

13. ● There will be a LOT of bad gamification
-It will be “exploitationware” to simply squeeze more out of the worker
● Gamification can take competitiveness to a whole new level between co-
workers
● It is important to create the right environment for a game to succeed.
-You need to know the behavioral patterns and demographics of your
workers
-Knowing the right type of rewards to use in the game
Challenges

14. ● In this day and age, technology is the motivating force that drives
employee training
● Gamification in the workplace is fun whilst the employee is learning and
being engaged
● Gamification can instill company values and policies in the process
● It encourages behavior and has measurable feedback
● Gamification in training can save money and time for the company
Conclusion