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HUMAN RESOURCE MANAGEMENT
Orientation
And
Training
Power Point Presentation by Stephen Jane Esteva
Notre Dame University of Cotabato city
Orientation And
Training
Orientation
Topics:
1. What is orientation?
2.Purposes of orientation
3. Responsible for orientation
4.Levels of orientation
5. How orientation program
are presented
Orientation And Training
What is Orientation?
Employee orientation
-A procedure for providing new employees
with basic background information about the firm,
with view of making the employee well-adapted to
the work environment.
Orientation content
-Information on employee benefits
-Personnel policies
-The daily routine
-Company organization and operations
-Safety measures and regulations
Purpose of OrientationPurpose of Orientation
Orientation And Training
Feel
welcome
and at
ease
Begin the
socializat
ion
process
Understa
nd the
organizat
ion
Know
what is
expected
in work
and
behavior
Orientation
Helps New
Employees
It creates
an initial
favorable
impression
It enhances
interpersonal
acceptance
It helps
the new
recruit
adjust
himself to
the job
Purposes
Responsible for Orientation
Chief Executive Officer (CEO) of the
organization.
Head of Human Resource
department.
Supervisor of the new employee.
Orientation And
Training
Levels of Orientation
Organizational orientation
 An overview of the
company
 A review of the key policies
and procedures
 Compensation
 Fringe benefits
 Safety and accident
prevention
 Employee and union
relation
 Physical facilities
 Economic factors
Departmental and job
orientation
 The function of the
department
 Job duties and
responsibilities
 Policies, procedures, rules
and regulations
 Tour of the department
 Introduction to the
department employees
Orientation And Training
Orientation And Training
Introduction to Co-workers
Tour of department
Tour of company
Complete Form 2
Closet Restroom
Lunch
Overtime
Pay Policy
Parking
Dress
Job posting
Medical
Fire
Signature of Supervisor
Date
Orientation Conducted by
At the end of the Employee's First Two Weeks
Supervisor answer questions of
employee on any of the above items
and returns this form to the HR
department with his signature.
During Employee's First Two Weeks
Emergencies
Power failure
Deposit system
Other items
Employee's Second Day
Pension retirement plan
Sick leave
Termination
Complaints and concers
Confidentiality
Personal leave
Telephone for personal use and rules
concerning it
Starting and leaving
Early departures
Bundy clock
Working hours
Pay Period
organizational chart
History of the company
Name of Employee
Starting date
Department
Position
SUPERVISOR
Location of
Employee's first Day
Life insurance
Disability insurance
Group health insurance
Insurance Benefits
Employess classification
Purpose of the oraganization
Health services
Maternity/Paternity leave
Vacation
Holidays
Other Benefits
Worker's compensation
Job posting
Other items
Make appoinment for second day
Introduce employee to supervisor
End of the Orientaion for first day
Complete Form 1 and give to new employee
Attach Form 2 to Orientation "Checklist-
supervisor" and give to supervisor
Employee's First Day
Organizational and HR Policies and Procedures
Employee's records-updating
Where to get supplies
No drinking
Safety
Bulletin Board-location and use
HUMAN RESOURCE DEPARTMENT
Prior to Orientation
Name of Employee
Starting date
Department
ORIENTATION CHECKLIST
The Orientation Process
Orientation And Training 8–8
Company organization
and operations
Safety measures
and regulations
Facilities
tour
Employee
Orientation
Employee benefit
information
Personnel
policies
Daily
routine
Orientation And Training
How orientation programs are
presented
These are achieved through the use of various means,
such as:
Classes
Meetings
Tour of the company offices and plants
Films
Employee handbook
Information leaflets
Slides
Charts
Orientation And Training 8–10
Training
Topics:
1.What is Training
2.Responsible for Training
3.Importance of Training
4.Assessing Training Needs
5.Methods of Identifying Training
6.Theories of Learning
7.Components of Operant Conditioning
8.Training Methods
9.Evaluating Training Programs
Orientation And Training
What is Training?
The process of teaching new employees the basic skills they
need to perform their jobs, and to improve employee’s ability
to perform his job so the goals of the organization can be
achieved.
Acquisition of skills,
concepts, rules, or
attitudes
That will lead to
Orientation And Training
Responsible for Training
Supervisor
Personnel manager or training director
Assistance they provide:
1.Determining what training activities are needed
2.Evaluating the training programs
3.Information management on the status of each programs
4.Selling the training programs to all supervisors and managers
5.Integrating the training programs to all supervisors and
managers
6.Integrating the training programs with other personnel
actions, such as promotions and transfers
Importance of training
not training your employees also comes at a cost. Here are six
reasons untrained employees can end up costing you more
than trained ones.
1. Untrained Employees = Unhappy
2. Untrained Workers Have a Low Production Value
3. Untrained Workers Are Inefficient
4. Lost Time/Money Due to Mistakes
5. An Increase in Miscellaneous Expenses.
6. Lost Customers
Orientation And Training
Performance Analysis:
Assessing Current Employees’ Training
Needs
Orientation And Training
Performance Appraisals
Job-Related Performance
Data
Observations
Interviews
Assessment Center
Results
Individual Diaries
Attitude Surveys
Tests
Methods
for Identifying
Training Needs
Specialized Software
Can’t-do or Won’t-do?
Orientation And Training
Methods of identifying training needs
Performance reviews or appraisal
Development centers
Human resource audit
Interviews
Questionnaires
Observation
Review of organizational or business plans
Desk research
Group discussion
Job analysis and evaluation
Process of determining
training needs
Orientation And Training 8–16
Orientation And Training
Theories of learning
Operant Conditioning
- A type of conditioning in which desired voluntary
behavior leads to a reward or prevents a punishment.
Orientation And Training
Components of Operant
Conditioning
 Social Learning
Orientation And Training
Training Methods
On-the-job training
Apprenticeship
Off-the-job Training
Films and Videos
Demonstrations
Case studies
Simulation
Role-playing
Programmed learning
Training Methods
(internet source)
• On-the-Job Training
• Apprenticeship Training
• Informal Learning
• Job Instruction Training
• Lectures
• Programmed Learning
• Audiovisual-Based Training
• Vestibule Training
• Teletraining and
Videoconferencing
• Electronic Performance
Support Systems (EPSS)
• Computer-Based Training
(CBT)
• Simulated Learning
• Internet-Based Training
• Learning Portals
Orientation And Training 8–20
The OJT Training Method
• On-the-Job Training (OJT)
– Having a person learn a job
by actually doing the job.
• Types of On-the-Job Training
– Coaching or understudy
– Job rotation
– Special assignments
• Advantages
– Inexpensive
– Learn by doing
– Immediate feedback
Orientation And Training 8–21
On-the-Job Training
Orientation And Training
1
Follow up
Present the operation
Steps to Help Ensure OJT Success
Prepare the learner
Do a tryout
2
3
4
Orientation And Training
Some Popular Apprenticeships
The U.S. Department of Labor’s Registered Apprenticeship
program offers access to 1,000 career areas, including the
following top occupations:
• Able seaman
• Carpenter
• Chef
• Child care development specialist
• Construction craft laborer
• Dental assistant
• Electrician
• Elevator constructor
• Fire medic
• Law enforcement agent
• Over-the-road truck driver
• Pipefitter
Orientation And Training 8–24
Evaluating Training Program
 Cognitive outcomes
Skill-based outcomes
Affective outcomes
Result outcomes
Orientation And Training
A Sample Training
Evaluation Form
Evaluating the Training Effort
• Designing the Evaluation Study
– Time series design
– Controlled experimentation
• Choosing Which Training Effects to Measure
– Reaction of trainees to the program
– Learning that actually took place
– Behavior that changed on the job
– Results achieved as a result of the training
Orientation And Training
Orientation And Training
K E Y T E R M S
employee orientation
training
on-the-job training (OJT)
apprenticeship training
electronic performance support
systems (EPSS)
lifelong learning
management development
job rotation
action learning
case study method
management game
role playing
behavior modeling
in-house development center
executive coach
organizational development
Orientation And Training
End
Thank you   

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Hrm orientation and training by dessler garry

  • 1. HUMAN RESOURCE MANAGEMENT Orientation And Training Power Point Presentation by Stephen Jane Esteva Notre Dame University of Cotabato city
  • 2. Orientation And Training Orientation Topics: 1. What is orientation? 2.Purposes of orientation 3. Responsible for orientation 4.Levels of orientation 5. How orientation program are presented
  • 3. Orientation And Training What is Orientation? Employee orientation -A procedure for providing new employees with basic background information about the firm, with view of making the employee well-adapted to the work environment. Orientation content -Information on employee benefits -Personnel policies -The daily routine -Company organization and operations -Safety measures and regulations
  • 4. Purpose of OrientationPurpose of Orientation Orientation And Training Feel welcome and at ease Begin the socializat ion process Understa nd the organizat ion Know what is expected in work and behavior Orientation Helps New Employees It creates an initial favorable impression It enhances interpersonal acceptance It helps the new recruit adjust himself to the job Purposes
  • 5. Responsible for Orientation Chief Executive Officer (CEO) of the organization. Head of Human Resource department. Supervisor of the new employee. Orientation And Training
  • 6. Levels of Orientation Organizational orientation  An overview of the company  A review of the key policies and procedures  Compensation  Fringe benefits  Safety and accident prevention  Employee and union relation  Physical facilities  Economic factors Departmental and job orientation  The function of the department  Job duties and responsibilities  Policies, procedures, rules and regulations  Tour of the department  Introduction to the department employees Orientation And Training
  • 7. Orientation And Training Introduction to Co-workers Tour of department Tour of company Complete Form 2 Closet Restroom Lunch Overtime Pay Policy Parking Dress Job posting Medical Fire Signature of Supervisor Date Orientation Conducted by At the end of the Employee's First Two Weeks Supervisor answer questions of employee on any of the above items and returns this form to the HR department with his signature. During Employee's First Two Weeks Emergencies Power failure Deposit system Other items Employee's Second Day Pension retirement plan Sick leave Termination Complaints and concers Confidentiality Personal leave Telephone for personal use and rules concerning it Starting and leaving Early departures Bundy clock Working hours Pay Period organizational chart History of the company Name of Employee Starting date Department Position SUPERVISOR Location of Employee's first Day Life insurance Disability insurance Group health insurance Insurance Benefits Employess classification Purpose of the oraganization Health services Maternity/Paternity leave Vacation Holidays Other Benefits Worker's compensation Job posting Other items Make appoinment for second day Introduce employee to supervisor End of the Orientaion for first day Complete Form 1 and give to new employee Attach Form 2 to Orientation "Checklist- supervisor" and give to supervisor Employee's First Day Organizational and HR Policies and Procedures Employee's records-updating Where to get supplies No drinking Safety Bulletin Board-location and use HUMAN RESOURCE DEPARTMENT Prior to Orientation Name of Employee Starting date Department ORIENTATION CHECKLIST
  • 8. The Orientation Process Orientation And Training 8–8 Company organization and operations Safety measures and regulations Facilities tour Employee Orientation Employee benefit information Personnel policies Daily routine
  • 9. Orientation And Training How orientation programs are presented These are achieved through the use of various means, such as: Classes Meetings Tour of the company offices and plants Films Employee handbook Information leaflets Slides Charts
  • 10. Orientation And Training 8–10 Training Topics: 1.What is Training 2.Responsible for Training 3.Importance of Training 4.Assessing Training Needs 5.Methods of Identifying Training 6.Theories of Learning 7.Components of Operant Conditioning 8.Training Methods 9.Evaluating Training Programs
  • 11. Orientation And Training What is Training? The process of teaching new employees the basic skills they need to perform their jobs, and to improve employee’s ability to perform his job so the goals of the organization can be achieved. Acquisition of skills, concepts, rules, or attitudes That will lead to
  • 12. Orientation And Training Responsible for Training Supervisor Personnel manager or training director Assistance they provide: 1.Determining what training activities are needed 2.Evaluating the training programs 3.Information management on the status of each programs 4.Selling the training programs to all supervisors and managers 5.Integrating the training programs to all supervisors and managers 6.Integrating the training programs with other personnel actions, such as promotions and transfers
  • 13. Importance of training not training your employees also comes at a cost. Here are six reasons untrained employees can end up costing you more than trained ones. 1. Untrained Employees = Unhappy 2. Untrained Workers Have a Low Production Value 3. Untrained Workers Are Inefficient 4. Lost Time/Money Due to Mistakes 5. An Increase in Miscellaneous Expenses. 6. Lost Customers Orientation And Training
  • 14. Performance Analysis: Assessing Current Employees’ Training Needs Orientation And Training Performance Appraisals Job-Related Performance Data Observations Interviews Assessment Center Results Individual Diaries Attitude Surveys Tests Methods for Identifying Training Needs Specialized Software Can’t-do or Won’t-do?
  • 15. Orientation And Training Methods of identifying training needs Performance reviews or appraisal Development centers Human resource audit Interviews Questionnaires Observation Review of organizational or business plans Desk research Group discussion Job analysis and evaluation
  • 16. Process of determining training needs Orientation And Training 8–16
  • 17. Orientation And Training Theories of learning Operant Conditioning - A type of conditioning in which desired voluntary behavior leads to a reward or prevents a punishment.
  • 18. Orientation And Training Components of Operant Conditioning  Social Learning
  • 19. Orientation And Training Training Methods On-the-job training Apprenticeship Off-the-job Training Films and Videos Demonstrations Case studies Simulation Role-playing Programmed learning
  • 20. Training Methods (internet source) • On-the-Job Training • Apprenticeship Training • Informal Learning • Job Instruction Training • Lectures • Programmed Learning • Audiovisual-Based Training • Vestibule Training • Teletraining and Videoconferencing • Electronic Performance Support Systems (EPSS) • Computer-Based Training (CBT) • Simulated Learning • Internet-Based Training • Learning Portals Orientation And Training 8–20
  • 21. The OJT Training Method • On-the-Job Training (OJT) – Having a person learn a job by actually doing the job. • Types of On-the-Job Training – Coaching or understudy – Job rotation – Special assignments • Advantages – Inexpensive – Learn by doing – Immediate feedback Orientation And Training 8–21
  • 22. On-the-Job Training Orientation And Training 1 Follow up Present the operation Steps to Help Ensure OJT Success Prepare the learner Do a tryout 2 3 4
  • 23. Orientation And Training Some Popular Apprenticeships The U.S. Department of Labor’s Registered Apprenticeship program offers access to 1,000 career areas, including the following top occupations: • Able seaman • Carpenter • Chef • Child care development specialist • Construction craft laborer • Dental assistant • Electrician • Elevator constructor • Fire medic • Law enforcement agent • Over-the-road truck driver • Pipefitter
  • 24. Orientation And Training 8–24 Evaluating Training Program  Cognitive outcomes Skill-based outcomes Affective outcomes Result outcomes
  • 25. Orientation And Training A Sample Training Evaluation Form
  • 26. Evaluating the Training Effort • Designing the Evaluation Study – Time series design – Controlled experimentation • Choosing Which Training Effects to Measure – Reaction of trainees to the program – Learning that actually took place – Behavior that changed on the job – Results achieved as a result of the training Orientation And Training
  • 27. Orientation And Training K E Y T E R M S employee orientation training on-the-job training (OJT) apprenticeship training electronic performance support systems (EPSS) lifelong learning management development job rotation action learning case study method management game role playing behavior modeling in-house development center executive coach organizational development

Editor's Notes

  1. An orientation typically includes information on employee benefits, personnel policies, the daily routine, company organization and operations, safety measures and regulations, and a facilities tour.
  2. Employee orientation (often called “onboarding” today) provides new employees with the information they need to function; ideally, though, it should also help new employees start getting emotionally attached to the firm.
  3. A supervisor could use an orientation checklist such as Figure 8-1 to explain to a new employee the organization and workings of the department.
  4. Orientation programs are aimed at providing relevant information to the new employees.
  5. Performance analysis is the process of verifying that there is a performance deficiency and determining whether the employer should correct such deficiencies through training or other means (motivation). The heart of performance analysis is determining why performance is down. It is futile to train an employee whose work actually is deficient because of insufficient motivation. Distinguishing between can’t-do and won’t-do problems is therefore crucial.
  6. With the program designed and budgeted and objectives set, you can turn to implementing the training program. This means actually doing the training, choosing and using one or more of the simpler, low-tech methods and, then perhaps, proceeding on to computer-based ones.
  7. On-the-job training (OJT) means having a person learn a job by actually doing it. Every employee, from mailroom clerk to CEO, gets on-the-job training when he or she joins a firm. In many firms, OJT is the only training available.
  8. Don’t take the success of an on-the-job training effort for granted. Train the trainers themselves (often the employees’ supervisors), and provide the training materials. Trainers should know, for instance, the principles of motivating learners. Because low expectations on the trainer’s part may translate into poor trainee performance, supervisors/trainers should emphasize the high expectations they have for their trainees’ success.
  9. Figure 8-3 lists popular recent apprenticeships. Apprenticeship training is a process by which people become skilled workers, usually through a combination of formal learning and long-term on-the-job training. It traditionally involves having the learner/apprentice study under the tutelage of a master craftsperson.
  10. There are two basic issues to address when evaluating training programs. The first is the design of the evaluation study and, in particular, whether to use controlled experimentation. The second issue is of “What should we measure?” and involves choosing which training outcomes to assess.