HR Leadership Development & Succession Planning
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This document discusses an organizational development program at lyndaEnterprise that includes a career progression path from onboarding to executive levels. It outlines core competencies expected at each level, including technical skills, communication, leadership abilities, and business acumen. The lynda.com curriculum available includes over 2,400 courses across 150 subjects totaling over 9,000 hours of content. Playlists can be created mapped to competencies and skill levels, assigned to groups, and progress monitored. Common challenges for HR, IT, customer service, and other departments that the program aims to address are also listed.
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HR Leadership Development & Succession Planning
- 1. 1 Organizational and Employee Development Chris Shepard
- 2. 2 lyndaEnterprise Core Competencies Leading Self Leading the Business Vision and Strategy Employee Career Progression Onboarding – Lead Supervisor – Manager Director – VP Executive
- 3. 3 lyndaEnterprise Employee Career Path – Competencies a Onboard–Lead Integrity Professionalism Customer Service Orientation Communication Teamwork Adaptability Lifelong Learner Pride in Work Responsibility Job Knowledge and Skills Analytical Skills Problem Solving Decision Making Supervisor–Manager Integrity Professionalism Customer Service Orientation Communication Teamwork Adaptability Lifelong Learner Pride in Work Responsibility Director–VP Integrity Professionalism Customer Service Orientation Communication Teamwork Adaptability Lifelong Learner Pride in Work Responsibility Business Acumen Financial Acumen Employee Development Management Team Building Executive Integrity Professionalism Customer Service Orientation Communication Teamwork Adaptability Lifelong Learner Pride in Work Responsibility Business Acumen Financial Acumen Employee Development Management Team Building Inspiring the Vision Strategic Planning
- 4. 4 lyndaEnterprise Subject Courses Hours Business 484 1,524 Design 406 1,913 Video 318 1,047 Photography 305 1,027 Developer 302 1,085 Web 251 971 3D + Animation 203 801 Audio + Music 125 424 CAD 61 218 Education 31 113 Total 2,486 9,123 lynda.com Curriculum (Courses and Hours)
- 5. 5 lyndaEnterprise Succession Planning – lynda.com Curriculum a Onboard–Lead Achieving Your Goals Building Confidence Customer Service Fundamentals Discovering Your Strengths Enhancing Your Productivity Intellectual Property Fundamentals iPad for Business Making Decisions Managing Your Time Overcoming Procrastination Time Management Fundamentals Writing Email Supervisor–Manager Building Business Relationships Building Your Professional Network Communication Fundamentals Conflict Resolution Fundamentals Delegating Tasks to Your Team Delivering Employee Feedback Having Difficult Conversations Leading Productive Meetings Management Fundamentals Management Tips Managing Employee Performance Problems Managing Teams New Manager Fundamentals Performance Review Fundamentals Director–VP Becoming a Thought Leader Coaching and Developing Employees Connecting with Executives Hiring Your Team Leading a Customer-Centric Culture Leadership Fundamentals Leadership Insights from Dan Rockwell Leading with Emotional Intelligence Leading Change Leading Productive One-on-One Meetings Managing Team Creativity Mentoring Others Pitching Projects and Products to Executives Rewarding Employees Thinking Like a Leader Executive Balancing Work and Life Building Creative Organizations Calculating Earned Value Communicating across Cultures Content Marketing Fundamentals Insights from a Business Coach Leading with Stories Motivating and Engaging Employees Public Speaking Fundamentals Solving Business Problems Writing Articles Writing Fundamentals: The Craft of Story
- 6. 6 ① Identify relevant coursework. ② Map to competencies / skill-levels. ③ Name playlist. ④ Save changes. ⑤ Share. Socialize. ⑥ Assign to groups. ⑦ Monitor. Measure. Instructional Design – Playlists
- 7. 7
- 8. 8 Common Challenges We Solve lyndaEnterprise Human Resources • Attract and retain talent (mitigate employee attrition) • Streamline new-hire training efforts (rapid onboarding) • Integrate systems (centrally deliver + track training content via LMS) Information Technology • Significantly mitigate inbound / outbound help-desk calls • Easily support desktop users during technology implementations • Free-up IT resources to focus on mission-critical tasks Customer Service, Sales • Improve internal and external communication • People, project and task management training • Conflict resolution and negotiation fundamentals Learning & Development • Design learning paths structured around core competencies • Offer a turnkey training solution to end-users across +150 subjects • Track progress + completion for each employee Creative + Marketing • Stay competitive with latest programs, applications, and techniques • Print and digital media • Improved SEO Development, QA • HTML: Basics through advanced training • PHP and MySQL, Java • Foundations of Programming