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HR, IT and Cloud computing:
Productivity&LifestyleManagementinthecomingdecade
noVack George
HRMATT’s 9th Biennial Conference
Hilton Trinidad & Conference Center
Date
6 intersections
• The emphatic society
• New findings about the brain
• 21C worker
• 21C Firm
• Platforms, systems & gadgets
• Culture & strategy
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 2
Pick 1 for yourself and 1 for your
workplace…and go after it
Assumptions
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 3
• IT transformation is continuous and tends to come in
waves.
• Microsoft, Oracle, Apple, Google etc, are driving a
redefinition some of the classical components of IT (the
server, the OS, the workspace itself)
• The Cloud – integrated, end-to-end platform that
transforms what we mean by “the datacenter”
• The Cloud – provides a new platform for leveraging skills,
knowledge, and experience.
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 4
An even more civilised place to work &
Homo Empathicus
Jeremy Rifkin
The stone age didn’t come to an end
because we ran out of stones… Its ideas,
innovation & technology that create the
shift…Richard Sears: Planning for the end of oil
21C worker
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 5
1. Learner-centred
2. Media-driven (this doesn’t have to mean digital media)
3. Personalized
4. Transfer-by-Design
5. Visibly Relevant
6. Data-Rich
7. Adaptable
8. Interdependent
9. Diverse
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 6
Your 21C colleague
Not necessarily loyal to YOUR organisation
but committed to realising your goals
Looks for unconventional solutions but not
afraid of conflict
Individualistic but seeking a rewarding
relationship beyond the payoff
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 7
IT, the workforce & the workplace
IT investment raises the productivity of
the workforce…m a y b e
IT skills represented in the marketplace leads to
increased demand for workers with greater range of
problem solving skills
IT has driven wage increases
IT has driven reform of most major business processes
What about the effects of IT on the
structure of the firm and
how it is organised?
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 8
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 9
Technology
What is the pace of change?
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 10
The greatest advances in computing technology
have been manifested in processing speed,
storage capacity, data transmission speed, the
quality of user interfaces, and the reach of
computer networks (Nordhaus, 2002b).
Moore & Metcalfe
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 11
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 12
T&T internet usage
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 13
YEAR Users Population % Pen. GDP p.c.* Usage Source
2000 100,000 1,262,366 7.9 % US$ 8,960 ITU
2006 160,000 1,320,383 12.1 % US$ 12,900 ITU
2008 212,800 1,231,323 17.3 % US$ 18,600 ITU
2009 227,000 1,229,953 18.5 % US$ 18,600 ITU
2010 485,000 1,228,691 39.5 % US$ 17,045 ITU
*International Telecommunication Union
Internet usage in T&T
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 14
The power of the network
Value to any given user “n” depends on the number of
other users.
The value of a network
grows in proportion
to the square of the
number of users.
Metcalfe’s Law
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 15
Net…. Working?
Explains the rapid adoption of any technology
that exhibits network effects once a critical mass
is reached
 The Internet
 Google
 Facebook
 And m a y b e….
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 16
Unknown networks….
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 17
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 18
And so… what’s in a cloud anyway?
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 19
GOOGLE is...
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 20
21C technology
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 21
But first the boring stuff…
tablets, smartphones
Android sharepoint
digital real-time metamaps
Reshaping the workplace
Biotech and nanotech
Embedded ID chipsets…the new always on beginning
with…
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 22
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 23
Cochlear implants for
the hearing impaired…
gateway to the
implanted smartphone.
Combined with Brain –
computer interfaces
Can produce always on
wide area 1st person
networks…
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 24
Nanotechnology, the ability to
measure, manipulate, and organize
matter at the atomic scale, bridges
the fields of biology, chemistry,
physics, engineering,
and computer science.
Electronics and IT
Medicine and health care
Energy and the environment
Aerospace and transportation
Biotechnology and agriculture
Materials and manufacturing
IT…racing away from the stone age
Opportunity = risk & reward
…Emerging trends in T&T
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 25
• Does Cloud flexibility pose a threat to confidentiality?
• Does the available data suggest whether or not productivity
is actually improved if more and more IT based flexibly
spreads through the organization?
• Will more and more workers opt out of conventional
employment to work from the Cloud?
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 26
Cloud business
21Cfirm
• Global and d i s t r i b u t e d business
collaboration & organization are a necessity of
business success.
• Shifting networks of small firms
OR
• All-Encompassing "Virtual Countries"?
…AND
• Does this create competitive advantage or not?
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 27
Business segments
Some trends to consider
Education…
Health Care…
Finance… you already use online banking
Public Administration…
Legal… already using Skype in this jurisdiction for family court
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 28
Voice & speech recognition
DRAGON
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 29
Human judgement…
the decisive factor in IT
How should we act? What should we do?
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 30
Account for anxiety and fear of the new
technology…
Even eliminating the role of HR itself from
the market place?
Next Steps
3Thingsyou can start doingtomorrow
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 31
1. Survey your team
http://www.surveymonkey.com/
2. Start using voice command software
3. Define your cloud strategy
Questions & Answers
Speaker’s Contact Info
HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 32
Phone: 868 739 7369
E-mail: novackg@gmail.com

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HR in the "Clouds" - HRMATT

  • 1. HR, IT and Cloud computing: Productivity&LifestyleManagementinthecomingdecade noVack George HRMATT’s 9th Biennial Conference Hilton Trinidad & Conference Center Date
  • 2. 6 intersections • The emphatic society • New findings about the brain • 21C worker • 21C Firm • Platforms, systems & gadgets • Culture & strategy HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 2 Pick 1 for yourself and 1 for your workplace…and go after it
  • 3. Assumptions HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 3 • IT transformation is continuous and tends to come in waves. • Microsoft, Oracle, Apple, Google etc, are driving a redefinition some of the classical components of IT (the server, the OS, the workspace itself) • The Cloud – integrated, end-to-end platform that transforms what we mean by “the datacenter” • The Cloud – provides a new platform for leveraging skills, knowledge, and experience.
  • 4. HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 4 An even more civilised place to work & Homo Empathicus Jeremy Rifkin The stone age didn’t come to an end because we ran out of stones… Its ideas, innovation & technology that create the shift…Richard Sears: Planning for the end of oil
  • 5. 21C worker HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 5 1. Learner-centred 2. Media-driven (this doesn’t have to mean digital media) 3. Personalized 4. Transfer-by-Design 5. Visibly Relevant 6. Data-Rich 7. Adaptable 8. Interdependent 9. Diverse
  • 6. HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 6
  • 7. Your 21C colleague Not necessarily loyal to YOUR organisation but committed to realising your goals Looks for unconventional solutions but not afraid of conflict Individualistic but seeking a rewarding relationship beyond the payoff HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 7
  • 8. IT, the workforce & the workplace IT investment raises the productivity of the workforce…m a y b e IT skills represented in the marketplace leads to increased demand for workers with greater range of problem solving skills IT has driven wage increases IT has driven reform of most major business processes What about the effects of IT on the structure of the firm and how it is organised? HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 8
  • 9. HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 9
  • 10. Technology What is the pace of change? HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 10 The greatest advances in computing technology have been manifested in processing speed, storage capacity, data transmission speed, the quality of user interfaces, and the reach of computer networks (Nordhaus, 2002b). Moore & Metcalfe
  • 11. HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 11
  • 12. HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 12
  • 13. T&T internet usage HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 13 YEAR Users Population % Pen. GDP p.c.* Usage Source 2000 100,000 1,262,366 7.9 % US$ 8,960 ITU 2006 160,000 1,320,383 12.1 % US$ 12,900 ITU 2008 212,800 1,231,323 17.3 % US$ 18,600 ITU 2009 227,000 1,229,953 18.5 % US$ 18,600 ITU 2010 485,000 1,228,691 39.5 % US$ 17,045 ITU *International Telecommunication Union
  • 14. Internet usage in T&T HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 14
  • 15. The power of the network Value to any given user “n” depends on the number of other users. The value of a network grows in proportion to the square of the number of users. Metcalfe’s Law HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 15
  • 16. Net…. Working? Explains the rapid adoption of any technology that exhibits network effects once a critical mass is reached  The Internet  Google  Facebook  And m a y b e…. HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 16
  • 17. Unknown networks…. HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 17
  • 18. HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 18
  • 19. And so… what’s in a cloud anyway? HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 19 GOOGLE is...
  • 20. HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 20
  • 21. 21C technology HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 21 But first the boring stuff… tablets, smartphones Android sharepoint digital real-time metamaps Reshaping the workplace Biotech and nanotech Embedded ID chipsets…the new always on beginning with…
  • 22. HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 22
  • 23. HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 23 Cochlear implants for the hearing impaired… gateway to the implanted smartphone. Combined with Brain – computer interfaces Can produce always on wide area 1st person networks…
  • 24. HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 24 Nanotechnology, the ability to measure, manipulate, and organize matter at the atomic scale, bridges the fields of biology, chemistry, physics, engineering, and computer science. Electronics and IT Medicine and health care Energy and the environment Aerospace and transportation Biotechnology and agriculture Materials and manufacturing IT…racing away from the stone age
  • 25. Opportunity = risk & reward …Emerging trends in T&T HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 25 • Does Cloud flexibility pose a threat to confidentiality? • Does the available data suggest whether or not productivity is actually improved if more and more IT based flexibly spreads through the organization? • Will more and more workers opt out of conventional employment to work from the Cloud?
  • 26. HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 26
  • 27. Cloud business 21Cfirm • Global and d i s t r i b u t e d business collaboration & organization are a necessity of business success. • Shifting networks of small firms OR • All-Encompassing "Virtual Countries"? …AND • Does this create competitive advantage or not? HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 27
  • 28. Business segments Some trends to consider Education… Health Care… Finance… you already use online banking Public Administration… Legal… already using Skype in this jurisdiction for family court HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 28
  • 29. Voice & speech recognition DRAGON HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 29
  • 30. Human judgement… the decisive factor in IT How should we act? What should we do? HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 30 Account for anxiety and fear of the new technology… Even eliminating the role of HR itself from the market place?
  • 31. Next Steps 3Thingsyou can start doingtomorrow HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 31 1. Survey your team http://www.surveymonkey.com/ 2. Start using voice command software 3. Define your cloud strategy
  • 32. Questions & Answers Speaker’s Contact Info HRMATT’s 9th Biennial Conference – May 13th & 14th, 2013 32 Phone: 868 739 7369 E-mail: novackg@gmail.com

Editor's Notes

  1. Technology as a response not a requirement…
  2. PC and then the Internet changed how people work, interact, and play; now cloud computing is itself changing the very landscape of IT. At the moment, there is a near insatiable demand for new apps; anywhere, anytime data access; and new in-depth analytical capabilities. it will enable entirely redefined Apps, unlock insights on any data, and foster means and states of productive collaboration which will endow people-centric IT.
  3. Jeremy Rifkin is an American economist, writer, public speaker, political advisor and activist. He is the founder and president of the Foundation On Economic Trends. Rifkin's work explores the potential impact of scientific and technological changes on the economy, the workforce, society, and the environment.
  4. So will ne using the latest an d greatest collaboration tools in a shared virtual space and will actively roam through your data and will tell you all about what they find.
  5. the missing productivity growth—labeled “Solow’s paradox”—
  6. Economywide Measures of Occupational Task Input, 1959–1998 US BUSINESS DATA SURVEY
  7. While the technological advances in IT experienced in the past several decades have been remarkable, the pace of change will almost certainly continue for the next decade or longer. In terms of integrated circuits, current estimates suggest that Moore’s Law will continue to hold for another 8 to 15 years or so before the foreseeable limits of physics set in. (RAND.org/Mg 164)
  8. Figure 3.2—Quality-Adjusted Price Indices for Information Technology, 1970–2001
  9. In other words, the network’s value grows faster than the growth in the number of users.
  10. Another major component of the growth of information technology has been the capacity for networking within and across firms, and between consumers and the producers of goods and services. The World Wide Web, introduced in 1989, is the ultimate example of this networking capability, with tremendous implications for the nature and costs of transactions. (RAND.org/MG164)
  11. U.S.-wide team now thinks that it will see a memory device being implanted in a small number of human volunteers within two years and available to patients in five to 10 years. They can't quite contain their excitement.
  12. In the same way that 50 years ago it was not possible to imagine the full array of applications that would follow from the replacement of vacuum tubes by silicon, the far-reaching applications of nanotechnology in these and other fields are not completely knowable. (RAND.org/MG164)
  13. We won't let people work 20-hour factory shifts anymore, but we're okay to let them respond to emails 24/7. We organize workplaces to minimize physical injuries, yet we expect people to process huge volumes of data for hours on end. We mandate that people have vacations, yet more people are connected on vacation than ever. We are not respecting the needs of the brain largely because they are not obvious. Maybe it is time we made them more so.
  14. Fortunately, there are a number of technological solutions that promise to unify your teams, organize your projects, and store your documents.