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It’s ToolTime for
Digital Collaboration
Dr. Karsten Ehms, Siemens AG, Corporate Technology
siemens.com/corporate-technologyunrestricted © Siemens AG 2019
ByTomMurphyVII-PublicDomain,https://commons.wikimedia.org/w/index.php?curid=3311160
Unrestricted © Siemens AG 2019
November 2019Page 2 Siemens Corporate TechnologyDr. Karsten Ehms
Culture | Technology | Organization
http://www.upcoming.nl/tbauke/5901/ ...
If culture eats strategy for lunch
then technology has culture for breakfast!
„enabler“ AND „disabler“
Unrestricted © Siemens AG 2019
November 2019Page 3 Siemens Corporate TechnologyDr. Karsten Ehms
Personal Digital Landscapes (2019)
…
Unrestricted © Siemens AG 2019
November 2019Page 4 Siemens Corporate TechnologyDr. Karsten Ehms
Personal Digital Workshop
Author’s Screenshots
Unrestricted © Siemens AG 2019
November 2019Page 5 Siemens Corporate TechnologyDr. Karsten Ehms
Orchestration and Cognitive Limits
One tool >>
<< Many tools
Unrestricted © Siemens AG 2019
November 2019Page 6 Siemens Corporate TechnologyDr. Karsten Ehms
Number of IT Tools in Teams (Startups)
J.Denner2011
Unrestricted © Siemens AG 2019
November 2019Page 7 Siemens Corporate TechnologyDr. Karsten Ehms
iCamp project (2006-2009) „Landscapes“
Institutional and Personal Spaces – e-learning
http://www.icamp.eu/
Unrestricted © Siemens AG 2019
November 2019Page 8 Siemens Corporate TechnologyDr. Karsten Ehms
Eco-Systems and Complexity Match
Video Jira
Omni-
Tracker
Livelink
SAPWebTrends
R+
OSIEP
gMaps
Shpnt
SSN
SCD
B
AD
PAR
TW
Stags
find
WCMS
W
CES
Commun
Unrestricted © Siemens AG 2019
November 2019Page 9 Siemens Corporate TechnologyDr. Karsten Ehms
Example: Social Media Integration
Unrestricted © Siemens AG 2019
November 2019Page 10 Siemens Corporate TechnologyDr. Karsten Ehms
Creating some order
Construction of Tool Configuration for Team Collaboration
Unrestricted © Siemens AG 2019
November 2019Page 11 Siemens Corporate TechnologyDr. Karsten Ehms
tool…
tool…
tool…
tool…
tool3
tool2
Creative Digital Workflows – usually in and across tools
tool1
Unrestricted © Siemens AG 2019
November 2019Page 12 Siemens Corporate TechnologyDr. Karsten Ehms
Case : KM-Tools Consulting Org (2019- / 500)
Stream
Structure
Strorage
Unrestricted © Siemens AG 2019
November 2019Page 13 Siemens Corporate TechnologyDr. Karsten Ehms
Case : „Team“ Coverband (2018- / 5-10)
• Spotify: songs to cover, organized in some play lists
• Wiki: leadsheets (score), transcriptions, master lists,
links
• „hiDrive“: storage (sync) for PDFs from leadsheets,
special mp3, video(?)
• „gSpreadsheet“: overview of (non-)availabilities
• Messenger groups (signal): coordination and
inspiration Icamp project : distributed activity system (ca. 2009)
Unrestricted © Siemens AG 2019
November 2019Page 14 Siemens Corporate TechnologyDr. Karsten Ehms
Manual and Digital Tools
Manual Tools >>
<< Digital Tools
Unrestricted © Siemens AG 2019
November 2019Page 15 Siemens Corporate TechnologyDr. Karsten Ehms
Manual Tools / Workshop – Digital Workshop
By Tom Murphy VII - Public Domain,
https://commons.wikimedia.org/w/index.php?curid=3311160
Author’s Screenshots
Unrestricted © Siemens AG 2019
November 2019Page 16 Siemens Corporate TechnologyDr. Karsten Ehms
From Manual to Digital Toolscapes
Manual Tools
• change something
• flexible (maybe, availability)
• passive
• division of labor (mostly)
• clear mode of usage (?)
• …
Digital Tools
• edit, store, retrieve, copy
• configurable, complex
• „active“ (may interrupt you)
• division of knowledge
• flexible usage (?)
• …
Unrestricted © Siemens AG 2019
November 2019Page 17 Siemens Corporate TechnologyDr. Karsten Ehms
Creation and Decision oriented Perspective
Richard Feynman (1918-1988)
(at the challenger space shuttle inquiry)
What I cannot create, I do not understand!
make or buy decisions
Unrestricted © Siemens AG 2019
November 2019Page 18 Siemens Corporate TechnologyDr. Karsten Ehms
Tool | Workshop | Utility Store
Unrestricted © Siemens AG 2019
November 2019Page 19 Siemens Corporate TechnologyDr. Karsten Ehms
Tools in Teams and Organisations
Digital Tools >>
<< Teams / Organisations
Unrestricted © Siemens AG 2019
November 2019Page 20 Siemens Corporate TechnologyDr. Karsten Ehms
Technological Form  → Organizations Form
Unrestricted © Siemens AG 2019
November 2019Page 21 Siemens Corporate TechnologyDr. Karsten Ehms
Information Spaces and Organizations (BOES)
Quelle:
Andreas Boes;
Democratic Enterprises
Unrestricted © Siemens AG 2019
November 2019Page 22 Siemens Corporate TechnologyDr. Karsten Ehms
Information Spaces
Transparency, Permission Systems, Integration Costs
or: Culture / Trust Error ?
Integrationcosts
Software complexity
Costs !
Unrestricted © Siemens AG 2019
November 2019Page 23 Siemens Corporate TechnologyDr. Karsten Ehms
Information Spaces
Context by default  open by default
[Closed by default Collaboration System]
Locked Content  closed by default
Siemens Wikisphere
Filtered Context  open by default
• 120k Users
• 50k pages
• 800 topic portal contexts
• 10k views / day
Unrestricted © Siemens AG 2019
November 2019Page 24 Siemens Corporate TechnologyDr. Karsten Ehms
Good Tools for Digital Collaboration
Good Tools >>
Wrap-up / Take away
Unrestricted © Siemens AG 2019
November 2019Page 25 Siemens Corporate TechnologyDr. Karsten Ehms
Good Information Systems
Addressable
• robust links between systems (usually URIs/URLs )
• granular
Retrievable
• search mechanisms
• history
Obeservable
• activities, social signals
• transparency, permissions
Core Decisions
Unrestricted © Siemens AG 2019
November 2019Page 26 Siemens Corporate TechnologyDr. Karsten Ehms
Next Organizational Systems
Self Organization
(redundancy of potential command)
Trust
(inert, fragile)
Transparency
(can be triggered by tools)
Unrestricted © Siemens AG 2019
November 2019Page 27 Siemens Corporate TechnologyDr. Karsten Ehms
Thank You for your ATTENTION !
Dr. Karsten Ehms
Senior Key Expert
Member of Research Group Semantics & Reasoning
Siemens AG
Corporate Technology / CT RDA BAM SMR-DE
Otto-Hahn-Ring 6
81739 München Germany
karsten.ehms@siemens.com
https://www.siemens.com/global/de/home/unternehmen/innovation
en/corporate-technology.html
Unrestricted © Siemens AG 2019
November 2019Page 28 Siemens Corporate TechnologyDr. Karsten Ehms
Information Streams
by: Ton Zylstra
Quelle: Dave Gough via wikimedia / flickr Quelle: wikimedia Nowy szeryf
Unrestricted © Siemens AG 2019
November 2019Page 29 Siemens Corporate TechnologyDr. Karsten Ehms
Program or be Programmed (Rushkoff, 2010)
https://vimeo.com/91720717#t=2m50s

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Tool Time for Digital Collaboration

  • 1. It’s ToolTime for Digital Collaboration Dr. Karsten Ehms, Siemens AG, Corporate Technology siemens.com/corporate-technologyunrestricted © Siemens AG 2019 ByTomMurphyVII-PublicDomain,https://commons.wikimedia.org/w/index.php?curid=3311160
  • 2. Unrestricted © Siemens AG 2019 November 2019Page 2 Siemens Corporate TechnologyDr. Karsten Ehms Culture | Technology | Organization http://www.upcoming.nl/tbauke/5901/ ... If culture eats strategy for lunch then technology has culture for breakfast! „enabler“ AND „disabler“
  • 3. Unrestricted © Siemens AG 2019 November 2019Page 3 Siemens Corporate TechnologyDr. Karsten Ehms Personal Digital Landscapes (2019) …
  • 4. Unrestricted © Siemens AG 2019 November 2019Page 4 Siemens Corporate TechnologyDr. Karsten Ehms Personal Digital Workshop Author’s Screenshots
  • 5. Unrestricted © Siemens AG 2019 November 2019Page 5 Siemens Corporate TechnologyDr. Karsten Ehms Orchestration and Cognitive Limits One tool >> << Many tools
  • 6. Unrestricted © Siemens AG 2019 November 2019Page 6 Siemens Corporate TechnologyDr. Karsten Ehms Number of IT Tools in Teams (Startups) J.Denner2011
  • 7. Unrestricted © Siemens AG 2019 November 2019Page 7 Siemens Corporate TechnologyDr. Karsten Ehms iCamp project (2006-2009) „Landscapes“ Institutional and Personal Spaces – e-learning http://www.icamp.eu/
  • 8. Unrestricted © Siemens AG 2019 November 2019Page 8 Siemens Corporate TechnologyDr. Karsten Ehms Eco-Systems and Complexity Match Video Jira Omni- Tracker Livelink SAPWebTrends R+ OSIEP gMaps Shpnt SSN SCD B AD PAR TW Stags find WCMS W CES Commun
  • 9. Unrestricted © Siemens AG 2019 November 2019Page 9 Siemens Corporate TechnologyDr. Karsten Ehms Example: Social Media Integration
  • 10. Unrestricted © Siemens AG 2019 November 2019Page 10 Siemens Corporate TechnologyDr. Karsten Ehms Creating some order Construction of Tool Configuration for Team Collaboration
  • 11. Unrestricted © Siemens AG 2019 November 2019Page 11 Siemens Corporate TechnologyDr. Karsten Ehms tool… tool… tool… tool… tool3 tool2 Creative Digital Workflows – usually in and across tools tool1
  • 12. Unrestricted © Siemens AG 2019 November 2019Page 12 Siemens Corporate TechnologyDr. Karsten Ehms Case : KM-Tools Consulting Org (2019- / 500) Stream Structure Strorage
  • 13. Unrestricted © Siemens AG 2019 November 2019Page 13 Siemens Corporate TechnologyDr. Karsten Ehms Case : „Team“ Coverband (2018- / 5-10) • Spotify: songs to cover, organized in some play lists • Wiki: leadsheets (score), transcriptions, master lists, links • „hiDrive“: storage (sync) for PDFs from leadsheets, special mp3, video(?) • „gSpreadsheet“: overview of (non-)availabilities • Messenger groups (signal): coordination and inspiration Icamp project : distributed activity system (ca. 2009)
  • 14. Unrestricted © Siemens AG 2019 November 2019Page 14 Siemens Corporate TechnologyDr. Karsten Ehms Manual and Digital Tools Manual Tools >> << Digital Tools
  • 15. Unrestricted © Siemens AG 2019 November 2019Page 15 Siemens Corporate TechnologyDr. Karsten Ehms Manual Tools / Workshop – Digital Workshop By Tom Murphy VII - Public Domain, https://commons.wikimedia.org/w/index.php?curid=3311160 Author’s Screenshots
  • 16. Unrestricted © Siemens AG 2019 November 2019Page 16 Siemens Corporate TechnologyDr. Karsten Ehms From Manual to Digital Toolscapes Manual Tools • change something • flexible (maybe, availability) • passive • division of labor (mostly) • clear mode of usage (?) • … Digital Tools • edit, store, retrieve, copy • configurable, complex • „active“ (may interrupt you) • division of knowledge • flexible usage (?) • …
  • 17. Unrestricted © Siemens AG 2019 November 2019Page 17 Siemens Corporate TechnologyDr. Karsten Ehms Creation and Decision oriented Perspective Richard Feynman (1918-1988) (at the challenger space shuttle inquiry) What I cannot create, I do not understand! make or buy decisions
  • 18. Unrestricted © Siemens AG 2019 November 2019Page 18 Siemens Corporate TechnologyDr. Karsten Ehms Tool | Workshop | Utility Store
  • 19. Unrestricted © Siemens AG 2019 November 2019Page 19 Siemens Corporate TechnologyDr. Karsten Ehms Tools in Teams and Organisations Digital Tools >> << Teams / Organisations
  • 20. Unrestricted © Siemens AG 2019 November 2019Page 20 Siemens Corporate TechnologyDr. Karsten Ehms Technological Form  → Organizations Form
  • 21. Unrestricted © Siemens AG 2019 November 2019Page 21 Siemens Corporate TechnologyDr. Karsten Ehms Information Spaces and Organizations (BOES) Quelle: Andreas Boes; Democratic Enterprises
  • 22. Unrestricted © Siemens AG 2019 November 2019Page 22 Siemens Corporate TechnologyDr. Karsten Ehms Information Spaces Transparency, Permission Systems, Integration Costs or: Culture / Trust Error ? Integrationcosts Software complexity Costs !
  • 23. Unrestricted © Siemens AG 2019 November 2019Page 23 Siemens Corporate TechnologyDr. Karsten Ehms Information Spaces Context by default  open by default [Closed by default Collaboration System] Locked Content  closed by default Siemens Wikisphere Filtered Context  open by default • 120k Users • 50k pages • 800 topic portal contexts • 10k views / day
  • 24. Unrestricted © Siemens AG 2019 November 2019Page 24 Siemens Corporate TechnologyDr. Karsten Ehms Good Tools for Digital Collaboration Good Tools >> Wrap-up / Take away
  • 25. Unrestricted © Siemens AG 2019 November 2019Page 25 Siemens Corporate TechnologyDr. Karsten Ehms Good Information Systems Addressable • robust links between systems (usually URIs/URLs ) • granular Retrievable • search mechanisms • history Obeservable • activities, social signals • transparency, permissions Core Decisions
  • 26. Unrestricted © Siemens AG 2019 November 2019Page 26 Siemens Corporate TechnologyDr. Karsten Ehms Next Organizational Systems Self Organization (redundancy of potential command) Trust (inert, fragile) Transparency (can be triggered by tools)
  • 27. Unrestricted © Siemens AG 2019 November 2019Page 27 Siemens Corporate TechnologyDr. Karsten Ehms Thank You for your ATTENTION ! Dr. Karsten Ehms Senior Key Expert Member of Research Group Semantics & Reasoning Siemens AG Corporate Technology / CT RDA BAM SMR-DE Otto-Hahn-Ring 6 81739 München Germany karsten.ehms@siemens.com https://www.siemens.com/global/de/home/unternehmen/innovation en/corporate-technology.html
  • 28. Unrestricted © Siemens AG 2019 November 2019Page 28 Siemens Corporate TechnologyDr. Karsten Ehms Information Streams by: Ton Zylstra Quelle: Dave Gough via wikimedia / flickr Quelle: wikimedia Nowy szeryf
  • 29. Unrestricted © Siemens AG 2019 November 2019Page 29 Siemens Corporate TechnologyDr. Karsten Ehms Program or be Programmed (Rushkoff, 2010) https://vimeo.com/91720717#t=2m50s