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HPX讀書會之《體驗設計-整合品牌、經驗以及價值的架構》-CH 6 產品/服務的架構與工具
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HPX讀書會之《體驗設計-整合品牌、經驗以及價值的架構》 CH 6 產品/服務的架構與工具
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16.
• • • ( ...)
17.
• • • ( ...) •
18.
• • •
19.
(insights practice) (qualitative) • (
)(Ethnography) • (In home/on-site interview) • (Online bulletin board/forum) • (Focus groups) (quantitative) • (Survey research) • (Internal stakeholders) • (External partners) • (Analysts) (Experts) • (Design analysis) • (Secondary research)
20.
- - - - - - - - - - - - - / - - -
21.
1. 2. 3.
22.
(Needs and value
propositions framework) • P.111 6.2 • • • • • • •
23.
24.
• P.115 6.3 • • •
( ) • • • (Context and ecosystem framework)
25.
• P.117 6.4 • •
( ) • • • • • • • (Context and ecosystem framework)
26.
2 (think) (life cycles)
27.
• • •
28.
3 (Trend and Implication Framework)
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