SlideShare a Scribd company logo
#forward17		»
#forward17		»	
Content	Choreography	
Se#ng Up Your Omni-Channel Content Program
#forward17		»	#forward17		»	
Meet	the	Presenters	
Reuben Staines
Senior Manager,
Content Marke>ng
Samsung Business 
@reubenstaines


Mandi Tompkins
Director of Content
Services
Skyword
@MDWells531
3
#forward17		»	#forward17		»	
Content	marke7ng	is	a	complex	balancing	act…	
4
#forward17		»	#forward17		»	
Two	balancing	acts	
5	
your stories
your channels
Choreographing…
#forward17		»	#forward17		»	
Are	your	business	stakeholders	bought	in?	
6
#forward17		»	#forward17		»	 7	
Do	you	have	a	formal	buyer	decision	journey?
#forward17		»	#forward17		»	
Are	you	truly	connec7ng	with	your	audience?	
8
#forward17		»	#forward17		»	
Content Published: 769
Users Acquired: 640,000
Pages Viewed: 940,000




Content Types: 16
Time on Page: 2:57
Leads Acquired: 6,000


Samsung	Insights	Snapshot		
9	
June	2016-May	2017
#forward17		»	#forward17		»	
Planning
Idea>ng
Real->me coordina>on
Publishing
Distribu>on
Op>miza>on
What’s	an	Omni-Channel	Content	Strategy?	
10	
PR	&	Earned	
Media	
Paid	
Promo7on	
Social	Media	
Email	&	
Marke7ng	
Automa7on	
Employee	
Advocates
#forward17		»	
Research	&	
DraUing	
Editorial		
Review	
Content
Performance &
Engagement
Keyword	
Strategy	
	
Review	&	
Approval	
QA	&	
Publishing	
Cross-Disciplinary		
Collabora7on	
INSIGHTS
BLOG
INTERNAL	
PR/MEDIA	
PAID	
SOCIAL	
SEARCH	
SME	&	STRATEGY	
PR/MEDIA	STRATEGY	
SEO	&	PAID	MEDIA	
SOCIAL	&	WEB	DEV.	
CONTENT	STRATEGY	
PLANNING	&	TOPIC	IDEATION	
Briefings	
DISTRIBUTION	
11
#forward17		»	#forward17		»	
Content	Hub	–	On	or	Off-Domain	
12
#forward17		»	#forward17		»	
Social	Media	
13
#forward17		»	#forward17		»	
Email	and	Nurture	
14
#forward17		»	#forward17		»	
PR	and	Earned	Media	
15
#forward17		»	#forward17		»	
h`ps://www.shu`erstock.com/image-photo/online-marke>ng-
term-cpc-cost-per-562070854?src=Wpix0cNj45Lu-
xO56nPHCg-1-63
Paid	Promo7on	
16
#forward17		»	#forward17		»	
So,	what	channels	are	you	working	with?	
17
#forward17		»	#forward17		»	
Create	a	Content	Culture	
18
#forward17		»	#forward17		»	
1.  Make meaningful connec>ons with your audience
2.  Build close rela>onships with business stakeholders; engage
regularly
3.  Form cross-discipline editorial board to ensure ongoing
coordina>on
4.  Be ready to refine your strategy


Key	Takeaways:	
19
#forward17		»	#forward17		»	
Ques7ons?	
20
#forward17		»	#forward17		»	
1.  Open Forward mobile app
2.  Navigate to session
3.  Click “Take Survey”
Your	Feedback	Needed	
21

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