From this presentation, you will learn why mistakes continue to happen within your organization even with preventative solutions like training, wikis, checklists, and manuals. You'll learn why those solutions aren't effective and what you need to do to become a true learning organization that can effectively prevent mistakes from happening again. The thousands of others around the globe that have adopted this approach have a competitive advantage over their competition because their recurring mistakes are eliminated, costs are cut, output quality is improved, and workers have more time to focus on continuous improvement and can spend less time putting out fires!