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HOW TO PREVENT
RECURRING
MISTAKES ACROSS
YOUR ORGANIZATION
By Auros Knowledge Systems
From this
presentation,
you will
learn...
Why recurring mistakes happen
How an organization can learn from a
mistake, the first time it happens
The reasons why traditional solutions are ineffective
Qualities of more effective solutions
Benefits organizations are achieving
Where to find more free resources
But first, reflect back to the
last mistake you or your
organization made…
a missed deadline or a
forgotten requirement.
NOW ASK YOURSELF...
"COULD IT HAVE BEEN PREVENTED?"
"YES."
MOST LIKELY...
Unfortunately,
mistakes are expensive, time
consuming, and damaging to an
organization’s bottom line.
Sales required to
recover from the
mistake
Loss Amount
Profit Margin
=
Some mistakes are
minor... 
while others can
cost millions!
Mistakes happen.
It's all part of the learning process.
IRST
TTEMPT
N
EARNING
F
A
I
L
BUT ORGANIZATIONS CAN'T
AFFORD TO LET EACH
EMPLOYEE MAKE THE SAME
MISTAKE THAT HAS ALREADY
BEEN EXPERIENCED BY
OTHERS IN THE PAST.
“IT’S GOOD TO LEARN
FROM YOUR MISTAKES.
IT’S BETTER TO LEARN
FROM OTHER PEOPLE’S
MISTAKES.”
- WARREN BUFFETT
YOU MAY BE THINKING:
"WE DO THINGS TO HELP WITH
THAT ALREADY"
TRAINING
CHECKLISTS
WIKIS
MANUALS CUSTOM
SOLUTIONS
BUT IF YOUR EMPLOYEES
ARE STILL EXPERIENCING
RECURRING MISTAKES, IS
IT REALLY THAT
EFFECTIVE?
We found that
these approaches
are good for only a
short period of time.
Over time, they get lost as employees leave,
documents become duplicated, outdated,
and eventually go unused.
When information
isn’t directly in
front of workers,
you can’t expect it
to be reused
every time.
We're human
after all!
So, how do you make
sure that important
information is put in
front of your workers as
they need it to prevent
mistakes from
happening again?
Well, your solution needs to be able to:
Ensure crowd-sourcing
Ready knowledge for reuse
Provision knowledge back in
context of the situation
1.
2.
3.
The same way that a
GPS provisions you the
right turn right when
you need it, so you can
get to where you're
going!
IT MAY SOUND
DIFFICULT, BUT IT
ACTUALLY ISN'T!
IN FACT, MANY
ORGANIZATIONS OUT
THERE USE THIS
APPROACH
ALREADY!
Technical know-how is broadly elicited across the enterprise
Elicited know-how is transformed into retained know-how
Retained know-how is made ready for reuse: actionable,
granular, and vital
Retained know-how is provisioned into the flow-of-work as it's
needed
Quality of retained know-how is actively and continuously
measured and monitored
Data derived from the systematic reuse of retained know-how is
collected and analyzed to creating insights and user engagement
HERE ARE 6 QUALITIES OF THE SYSTEM YOU
SHOULD LOOK FOR TO MAKE THIS HAPPEN:
MOST
CAN'T.
Does your current solution(s)
adhere to all six qualities?
IT'S OKAY...
There's only one
approach that can
adhere to all six:
It's called
Knowledge
Aware.
It's a relatively new approach to
managing knowledge that captures
and delivers just the right
information to workers, when and
where it's needed.
What is it?
It's designed to work in your
workflow, so you don’t have to
go searching for what you need.
When knowledge is activated
in the flow of work, it prevents
mistakes from happening and
ensures knowledge is reused.
Plus, as knowledge is reused,
it seamlessly gets updated,
validated, and shared with others.
Technical decision-making
and analysis are positively
influenced, and organizational
efficiency and product quality
will be improved!
As a result,
You'll also notice:
Eliminated recurring mistakes
The application of past knowledge can be used to
help improve an outcome or prevent repeated
mistakes.
Improved workforce efficiency
Both PD and manufacturing engineering cycle
times can be reduced, increasing productivity.
Reduction in undesirable engineering variation
Reduced costly variation across people, projects,
geography, and time for both products and
processes.
and...
Reduced enterprise IT footprint
Existing engineering tools and systems can be
unified, which significantly reduces the net IT
footprint.
Knowledge is captured, shared, validated, and
preserved
Knowledge is broken down into digestible bite-
sized pieces, and is readily available in workflows –
making it more likely to be used. Capturing and
sharing knowledge will be efficient, effective,
visible, and continuous.
ALL THIS SAVES THE
ORGANIZATION VALUABLE
TIME AND RESOURCES!
Organizations
around the world
have already
adopted this
approach.
36,000+GLOBAL DAILY USERS!
AGILE PROCESSES AND PD
APQP
BEST PRACTICES
CUSTOMER & DESIGN REQUIREMENTS
DESIGN FOR MANUFACTURING &
DESIGN FOR ASSEMBLY
DESIGN REVIEW AND ESO
DEVIATION MANAGEMENT
ENGINEERING & DESIGN STANDARDS
FLEXIBLE DESIGN AUTOMATION
ISSUES MANAGEMENT
All areas of the business can benefit.
Check out some of the use cases:
KNOWLEDGE BASED ENGINEERING
LESSONS LEARNED SHARING
METHODS & TECHNIQUES
OPERATIONAL HEALTH REPORTING
PHYSICAL SYSTEMS SIGN-OFF
PROJECT MGMT / TEAM
COLLABORATION
REGULATORY COMPLIANCE
SUPPLIER CAPABILITY ANALYSIS
SYSTEMS ENGINEERING
VIRTUAL BUILD ASSESSMENT
Ready to learn more about the
Knowledge Aware
approach?
You will learn how the Knowledge Aware approach works
and the tactical steps to take to utilize this approach across
your organization.
Register online at
AurosKS.com/briefing
Join a 60-minute
briefing...
Or attend the Knowledge
Aware Conference!
Learn about it at
KAConference.org
It's a two-day educational conference geared towards
educating and training organizations on the Knowledge
Aware approach.
CLICK HERE TO REGISTER
FOR A BRIEFING
CLICK HERE FOR
CONFERENCE DETAILS
Learn more about Knowledge Aware
by clicking on the options below.
Auros Knowledge Systems
The world's #1 Knowledge Aware
software and service provider.
AurosKS.com

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How to Prevent Recurring Mistakes Across your Organization

  • 1. HOW TO PREVENT RECURRING MISTAKES ACROSS YOUR ORGANIZATION By Auros Knowledge Systems
  • 2. From this presentation, you will learn... Why recurring mistakes happen How an organization can learn from a mistake, the first time it happens The reasons why traditional solutions are ineffective Qualities of more effective solutions Benefits organizations are achieving Where to find more free resources
  • 3. But first, reflect back to the last mistake you or your organization made… a missed deadline or a forgotten requirement.
  • 4. NOW ASK YOURSELF... "COULD IT HAVE BEEN PREVENTED?"
  • 6. Unfortunately, mistakes are expensive, time consuming, and damaging to an organization’s bottom line. Sales required to recover from the mistake Loss Amount Profit Margin =
  • 9. Mistakes happen. It's all part of the learning process. IRST TTEMPT N EARNING F A I L
  • 10. BUT ORGANIZATIONS CAN'T AFFORD TO LET EACH EMPLOYEE MAKE THE SAME MISTAKE THAT HAS ALREADY BEEN EXPERIENCED BY OTHERS IN THE PAST.
  • 11. “IT’S GOOD TO LEARN FROM YOUR MISTAKES. IT’S BETTER TO LEARN FROM OTHER PEOPLE’S MISTAKES.” - WARREN BUFFETT
  • 12. YOU MAY BE THINKING: "WE DO THINGS TO HELP WITH THAT ALREADY" TRAINING CHECKLISTS WIKIS MANUALS CUSTOM SOLUTIONS
  • 13. BUT IF YOUR EMPLOYEES ARE STILL EXPERIENCING RECURRING MISTAKES, IS IT REALLY THAT EFFECTIVE?
  • 14. We found that these approaches are good for only a short period of time. Over time, they get lost as employees leave, documents become duplicated, outdated, and eventually go unused.
  • 15. When information isn’t directly in front of workers, you can’t expect it to be reused every time. We're human after all!
  • 16. So, how do you make sure that important information is put in front of your workers as they need it to prevent mistakes from happening again?
  • 17. Well, your solution needs to be able to: Ensure crowd-sourcing Ready knowledge for reuse Provision knowledge back in context of the situation 1. 2. 3. The same way that a GPS provisions you the right turn right when you need it, so you can get to where you're going!
  • 18. IT MAY SOUND DIFFICULT, BUT IT ACTUALLY ISN'T! IN FACT, MANY ORGANIZATIONS OUT THERE USE THIS APPROACH ALREADY!
  • 19. Technical know-how is broadly elicited across the enterprise Elicited know-how is transformed into retained know-how Retained know-how is made ready for reuse: actionable, granular, and vital Retained know-how is provisioned into the flow-of-work as it's needed Quality of retained know-how is actively and continuously measured and monitored Data derived from the systematic reuse of retained know-how is collected and analyzed to creating insights and user engagement HERE ARE 6 QUALITIES OF THE SYSTEM YOU SHOULD LOOK FOR TO MAKE THIS HAPPEN:
  • 20. MOST CAN'T. Does your current solution(s) adhere to all six qualities? IT'S OKAY...
  • 21. There's only one approach that can adhere to all six: It's called Knowledge Aware.
  • 22. It's a relatively new approach to managing knowledge that captures and delivers just the right information to workers, when and where it's needed. What is it?
  • 23. It's designed to work in your workflow, so you don’t have to go searching for what you need. When knowledge is activated in the flow of work, it prevents mistakes from happening and ensures knowledge is reused.
  • 24. Plus, as knowledge is reused, it seamlessly gets updated, validated, and shared with others.
  • 25. Technical decision-making and analysis are positively influenced, and organizational efficiency and product quality will be improved! As a result,
  • 26. You'll also notice: Eliminated recurring mistakes The application of past knowledge can be used to help improve an outcome or prevent repeated mistakes. Improved workforce efficiency Both PD and manufacturing engineering cycle times can be reduced, increasing productivity. Reduction in undesirable engineering variation Reduced costly variation across people, projects, geography, and time for both products and processes.
  • 27. and... Reduced enterprise IT footprint Existing engineering tools and systems can be unified, which significantly reduces the net IT footprint. Knowledge is captured, shared, validated, and preserved Knowledge is broken down into digestible bite- sized pieces, and is readily available in workflows – making it more likely to be used. Capturing and sharing knowledge will be efficient, effective, visible, and continuous.
  • 28. ALL THIS SAVES THE ORGANIZATION VALUABLE TIME AND RESOURCES!
  • 29. Organizations around the world have already adopted this approach.
  • 31. AGILE PROCESSES AND PD APQP BEST PRACTICES CUSTOMER & DESIGN REQUIREMENTS DESIGN FOR MANUFACTURING & DESIGN FOR ASSEMBLY DESIGN REVIEW AND ESO DEVIATION MANAGEMENT ENGINEERING & DESIGN STANDARDS FLEXIBLE DESIGN AUTOMATION ISSUES MANAGEMENT All areas of the business can benefit. Check out some of the use cases: KNOWLEDGE BASED ENGINEERING LESSONS LEARNED SHARING METHODS & TECHNIQUES OPERATIONAL HEALTH REPORTING PHYSICAL SYSTEMS SIGN-OFF PROJECT MGMT / TEAM COLLABORATION REGULATORY COMPLIANCE SUPPLIER CAPABILITY ANALYSIS SYSTEMS ENGINEERING VIRTUAL BUILD ASSESSMENT
  • 32. Ready to learn more about the Knowledge Aware approach?
  • 33. You will learn how the Knowledge Aware approach works and the tactical steps to take to utilize this approach across your organization. Register online at AurosKS.com/briefing Join a 60-minute briefing...
  • 34. Or attend the Knowledge Aware Conference! Learn about it at KAConference.org It's a two-day educational conference geared towards educating and training organizations on the Knowledge Aware approach.
  • 35. CLICK HERE TO REGISTER FOR A BRIEFING CLICK HERE FOR CONFERENCE DETAILS Learn more about Knowledge Aware by clicking on the options below.
  • 36. Auros Knowledge Systems The world's #1 Knowledge Aware software and service provider. AurosKS.com