The webinar discusses how to enhance competitive insights using internal social media. It outlines five steps to build an internal community: 1) identify the purpose and define the community; 2) find an executive sponsor and recruit advocates; 3) launch the community and develop practices; 4) facilitate, manage and moderate discussions; 5) monitor, celebrate successes and persist with the community over time. Key aspects include recruiting initial members, facilitating real discussions, and increasing engagement through recognition and continuous training.
Developing Your Social Media Voice and Online LeadershipDebra Askanase
This presentation offers an "online playbook" for how to take your leadership online, and what that might look like personally. Within the presentation are examples, theoretical frameworks, and resources for nonprofit executive directors and other high-level staff who want to use social media personally to further the mission of their organization and translate their leadership online.
Takeaways:
• What is “online leadership”
• How to translate traditional leadership into online leadership
• Create your own personal social media playbook
Presentation on April 7, 2016 to the Columbia University’s Master of Science in Information and Knowledge Strategy (IKNS) Program in the School of Professional Studies
Developing Your Social Media Voice and Online LeadershipDebra Askanase
This presentation offers an "online playbook" for how to take your leadership online, and what that might look like personally. Within the presentation are examples, theoretical frameworks, and resources for nonprofit executive directors and other high-level staff who want to use social media personally to further the mission of their organization and translate their leadership online.
Takeaways:
• What is “online leadership”
• How to translate traditional leadership into online leadership
• Create your own personal social media playbook
Presentation on April 7, 2016 to the Columbia University’s Master of Science in Information and Knowledge Strategy (IKNS) Program in the School of Professional Studies
Social Media Event Hosting Guide: TechSoup and NetSquaredNetSquared
This guide is designed to help partners, organizations and individuals host Social Media related events that seek to mobilize network participation and engagement through the use of…you guessed it, Social Media!
Inside this guide you’ll find pre-packaged community resources, conversation starters, and suggested activities meant to frame, inspire, and facilitate a number of social media driven engagement, on and offline.
Communities of Practice: Principles and TipsStan Garfield
Presentation on April 11, 2014 to Columbia University’s Master of Science in Information and Knowledge Strategy (IKNS) Program in the School of Professional Studies
Presentation on April 7, 2017 to Columbia University’s Master of Science in Information and Knowledge Strategy (IKNS) Program in the School of Professional Studies
Social Media Event Hosting Guide: TechSoup and NetSquaredNetSquared
This guide is designed to help partners, organizations and individuals host Social Media related events that seek to mobilize network participation and engagement through the use of…you guessed it, Social Media!
Inside this guide you’ll find pre-packaged community resources, conversation starters, and suggested activities meant to frame, inspire, and facilitate a number of social media driven engagement, on and offline.
Communities of Practice: Principles and TipsStan Garfield
Presentation on April 11, 2014 to Columbia University’s Master of Science in Information and Knowledge Strategy (IKNS) Program in the School of Professional Studies
Presentation on April 7, 2017 to Columbia University’s Master of Science in Information and Knowledge Strategy (IKNS) Program in the School of Professional Studies
Overview of personal professional use of social media, professional learning network development, and using social media tools with emphasis on Twitter, Facebook, and LinkedIn.
Creating a Global Competitive Intelligence Community with non-CI personelAlexandra Nelles
The presentation was held at the International Competitive Intelligence Conference, March 28, 2012 in Bad Nauheim. It provides and insight into how Alcatel-Lucent set up its global CI Knowledge Community in the Web 2.0 world not only with dedicated CI professionals but also including non-CI personnel incl. sales and product R&D employees.
Key topics
- Learn about the key roles when establishing a global CI Community
- What are the 5 steps you should take to get your CI community up and running
- How to make your only community a success?
DreamBank Final Slide Deck for AttendeesDon Stanley
Are you confused about how to use & choose the best social network/s for your business? This is the slide deck from my presentation at American Family Insurance's DreamBank on February 23, 2016.
No matter how good the technology, it won't guarantee you a successful on-line community. You need effective facilitation to build and nurture the community. The presentation describes the role and responsibilities of a community facilitator, and is a reminder that when implementing the technology - batteries are not included!
The Social Collaboration Party – Should Learning Gatecrash ? Online Forum SydneyLearningCafe
Consumers are engaging with social media as never before and changing the way we communicate and share. However using “social” at the workplace is lettered with discussion boards nobody joins or a community withers after the initial enthusiasm. Will it work ? Or are we going about the wrong way for the wrong reasons ?
Panel
Kelly O’Shaughnessy – Global Head of Social Media, Ashurst
Alex Grahovac - Director, Learning Products & Strategy ANZ at SuccessFactors
Jeevan Joshi – Founder – Learning Cafe
A short presentation on the practice of Working Out Loud (inspired by John Stepper), and how it can help us to connect, communicate, collaborate and build communities... In this case, the community of practice for IAF (International Association of Facilitators) to spread the practice of facilitation.
This session will explore the scope for transforming collaboration and knowledge-sharing between public sector workers in different organizations. It will take as its starting point the lesson's learnt from the UK's local government community of practice platform, currently the world's largest network for public sector professionals. Moving on to describe the Knowledge Hub, the "next generation" Enterprise Social Software platform, providing many new features, and enabling far better permeability between government communities and external (Web 2.0) social networks and web services. Delegates will gain insights into the contribution that online communities can make in the public sector, and will discuss the barriers to effective collaboration and the best ways to overcome them
How Energy & Utilities Must Adopt Intelligence Best Practices to Compete Agai...IntelCollab.com
How Energy & Utilities Must Adopt Intelligence Best Practices to Compete Against Disruptive Developments. This episode of the IntelCollab webinar series aired on May 25, 2016.
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
SAP Sapphire 2024 - ASUG301 building better apps with SAP Fiori.pdfPeter Spielvogel
Building better applications for business users with SAP Fiori.
• What is SAP Fiori and why it matters to you
• How a better user experience drives measurable business benefits
• How to get started with SAP Fiori today
• How SAP Fiori elements accelerates application development
• How SAP Build Code includes SAP Fiori tools and other generative artificial intelligence capabilities
• How SAP Fiori paves the way for using AI in SAP apps
In his public lecture, Christian Timmerer provides insights into the fascinating history of video streaming, starting from its humble beginnings before YouTube to the groundbreaking technologies that now dominate platforms like Netflix and ORF ON. Timmerer also presents provocative contributions of his own that have significantly influenced the industry. He concludes by looking at future challenges and invites the audience to join in a discussion.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Enhancing Performance with Globus and the Science DMZGlobus
ESnet has led the way in helping national facilities—and many other institutions in the research community—configure Science DMZs and troubleshoot network issues to maximize data transfer performance. In this talk we will present a summary of approaches and tips for getting the most out of your network infrastructure using Globus Connect Server.
zkStudyClub - Reef: Fast Succinct Non-Interactive Zero-Knowledge Regex ProofsAlex Pruden
This paper presents Reef, a system for generating publicly verifiable succinct non-interactive zero-knowledge proofs that a committed document matches or does not match a regular expression. We describe applications such as proving the strength of passwords, the provenance of email despite redactions, the validity of oblivious DNS queries, and the existence of mutations in DNA. Reef supports the Perl Compatible Regular Expression syntax, including wildcards, alternation, ranges, capture groups, Kleene star, negations, and lookarounds. Reef introduces a new type of automata, Skipping Alternating Finite Automata (SAFA), that skips irrelevant parts of a document when producing proofs without undermining soundness, and instantiates SAFA with a lookup argument. Our experimental evaluation confirms that Reef can generate proofs for documents with 32M characters; the proofs are small and cheap to verify (under a second).
Paper: https://eprint.iacr.org/2023/1886
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
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See how to accelerate model training and optimize model performance with active learning
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Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
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Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
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PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
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In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
Welcome to the first live UiPath Community Day Dubai! Join us for this unique occasion to meet our local and global UiPath Community and leaders. You will get a full view of the MEA region's automation landscape and the AI Powered automation technology capabilities of UiPath. Also, hosted by our local partners Marc Ellis, you will enjoy a half-day packed with industry insights and automation peers networking.
📕 Curious on our agenda? Wait no more!
10:00 Welcome note - UiPath Community in Dubai
Lovely Sinha, UiPath Community Chapter Leader, UiPath MVPx3, Hyper-automation Consultant, First Abu Dhabi Bank
10:20 A UiPath cross-region MEA overview
Ashraf El Zarka, VP and Managing Director MEA, UiPath
10:35: Customer Success Journey
Deepthi Deepak, Head of Intelligent Automation CoE, First Abu Dhabi Bank
11:15 The UiPath approach to GenAI with our three principles: improve accuracy, supercharge productivity, and automate more
Boris Krumrey, Global VP, Automation Innovation, UiPath
12:15 To discover how Marc Ellis leverages tech-driven solutions in recruitment and managed services.
Brendan Lingam, Director of Sales and Business Development, Marc Ellis
How to Enhance Competitive Insights Using Internal Social Media
1. How to Enhance Competitive
Insights Using Internal Social
Media
A Complimentary Webinar from Aurora WDC
12:00 Noon Eastern /// Wednesday 13 November 2013
~ featuring ~
Alexandra Nelles
The Intelligence Collaborative
http://IntelCollab.com #IntelCollab
Arik Johnson
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2. Alexandra Nelles
Alexandra Nelles is market intelligence Specialist at Güntner GmbH & Co. KG
with over 13 years of experience in Competitive Intelligence, Strategy
Analysis and Information Management. Up until recently she was
Competitive Intelligence manager at Alcatel-Lucent where she started her
career by setting up the Information Research Centre for Germany. With the
merger of Alcatel and Lucent she joined the Corporate Strategy Department
before moving on to the Marketing Group where she set up the CI-Function.
During the last years she was involved in setting up the company wide
knowledge management system and the usage of Social Media to improve
Competitive Intelligence. Nelles studied library science at the University of
Applied Sciences and Arts, Hannover and holds an MBA from the GeorgSimon-Ohm Management Institute, Nürnberg.
Email: Alexandra.nelles@t-online.de
The Intelligence Collaborative is the online learning and networking
community powered by Aurora WDC, our clients, partners and other friends
and dedicated to exploring how to apply intelligence methods to solve realworld business problems.
Apply for a free 30-day trial membership at http://IntelCollab.com or learn
more about Aurora at http://AuroraWDC.com – see you next time!
The Intelligence Collaborative
http://IntelCollab.com #IntelCollab
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3. Questions, Commentary & Content
α
α
α
α
The Intelligence Collaborative
http://IntelCollab.com #IntelCollab
Use the Questions pane on your GoToWebinar
control panel and all questions will be answered in
the second half of the hour.
You are welcome to tweet any comments on
Twitter where we are monitoring the hashtag
#IntelCollab or eavesdrop via
http://tweetchat.com/room/IntelCollab
Slides will be available after the webinar for
embedding and sharing via
http://slideshare.net/IntelCollab
To view the recording and download the PPT file,
please register for a trial membership at
http://IntelCollab.com.
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4. Agenda
► Why a CI-Community?
► Five Steps for building a community
► Key Takeaways
► Q&A and Discussion
The Intelligence Collaborative
http://IntelCollab.com #IntelCollab
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5. FIVE STEPS FOR BUILDING A COMMUNITY
Identify the purpose and define the community
Find a sponsor and attract advocates
Launch the community and develop the practice
Facilitate, manage and moderate
Monitor, celebrate and persist
The Intelligence Collaborative
http://IntelCollab.com #IntelCollab
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6. 1 - IDENTIFY THE PURPOSE AND DEFINE
THE COMMUNITY
Based on
Topics not
assignments
What is the
goal of the
community?
Are there
overlaps with
existing
communities?
Is there an
existing team
that could be the
core of the new
community?
Independent
of
organization
structure
The Intelligence Collaborative
http://IntelCollab.com #IntelCollab
Is there an
existing
distribution list
of people
interested in the
topic?
Pick a broad
scope to start
with
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7. 1 - WHY A CI-COMMUNITY?
LEVERAGE THE KNOWLEDGE HIDDEN IN
THE COMPANY
MARKETING TOOL
Reach a wider audience, break down silos, avoid duplication
Engage
CI Community
COLLABORATION
Get Feedback from CI-Users, learn who they are & what
they need
SHARING AND BEST PRACTICE
Crowd sourcing, get insights from people in the field
The Intelligence Collaborative
http://IntelCollab.com #IntelCollab
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8. 2 -KEY COMMUNITY ROLES
EXECUTIVE
SPONSOR
ADVOCATE(S)
MODERATOR
OR
FACILITATOR*
KEY
CONTRIBUTOR
S
The Intelligence Collaborative
http://IntelCollab.com #IntelCollab
Endorses, enables and empowers the community, internally and externally. Is
able to envision the value of the community over time to both the members as
well as the organization.
Define the community vision, focus, strategy, and direction. Energizes the
collaboration process and provides continuous nourishment for the community.
Communicate a sense of passion and guide the community towards its goals.
Works directly with the champion and platform owner. Responds to the needs of
the community and promotes tools, recurring events, regular communications,
and Contributions.
Selected subject matter experts that start disucssions, help answer questions
and assist the moderator to keep the community active. Are expected to be
present on community calls and at meetings and regularly contribute in threaded
discussions
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9. 2 - FIND A SPONSOR AND ATTRACT
ADVOCATES
What makes a good
Advocate?
• Knows the subject
• Is a good communicator
• Understands cultures and
behaviors
• Has energy and authority
• Understand social networks
and endorses enterprise 2.0
principles
The Intelligence Collaborative
http://IntelCollab.com #IntelCollab
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10. 3 - LAUNCH THE COMMUNITY AND
DEVELOP THE PRACTICE
• Keep it simple
• Adopt a light governance
model
• Engage promotional
messages towards community
members
• Recruit/invite the initial
members
• Communicate about the
community
• Provide initial instructions and
contacts for getting help
The Intelligence Collaborative
http://IntelCollab.com #IntelCollab
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11. JAKOB NIELSEN’S 90-9-1 RULE
What motivates people to participate?
1%
• Expressing themselves
heavy
participation
• Supporting others
• Listening & learning
9%
light
participation
• Sharing knowledge
• (Perceived) convenience
• Recognition
• Power
• The culture of the organization
90%
lurkers
Top-5 obstacles for not participating
• Motivating people to engage
• Getting people to come back
• Finding time to engage
• (Perceived) missing features
• (Middle) management buy-in
The Intelligence Collaborative
http://IntelCollab.com #IntelCollab
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12. 3 – RECRUITING COMMUNITY MEMBERS
Recruit / invite the initial members
The Intelligence Collaborative
http://IntelCollab.com #IntelCollab
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13. 4 – FACILITATE, MANAGE AND MODERATE
Recognize
others
Real
Information
Take a
stand
Continuous
Training
Listen
The Intelligence Collaborative
http://IntelCollab.com #IntelCollab
Self Author
Increase
content
relevance
and
searchability
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14. 5 – MONITOR, CELEBRATE AND PERSIST
• Monitor and measure the
success of the
community
• Recognize and celebrate
• Don’t give up!
The Intelligence Collaborative
http://IntelCollab.com #IntelCollab
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15. 5 – INTERNAL SURVEY AFTER 1 YEAR
The Intelligence Collaborative
http://IntelCollab.com #IntelCollab
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16. HOW TO INCREASE THE “ACTIVE “
PARTICIPATION RATE?
As a community’s
knowledge base grows,
more members will join
to seek out that
knowledge…
The more members a
community has, the
richer the community’s
knowledge base
becomes…
The easier it is for
members to connect,
collaborate, and contribute,
the more members you will
get and the richer the
knowledge base
becomes…
As you connect content
to members and their
profiles, the more
members will connect
with each other and form
their own networks…
The Intelligence Collaborative
http://IntelCollab.com #IntelCollab
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17. KEY TAKEAWAYS
• Get and stay in front of the
discussion
• Transparency works
• Agile evolution
• Don’t expect people just to
“get it” because of
Facebook
• Focus on behaviors not
tools
The Intelligence Collaborative
http://IntelCollab.com #IntelCollab
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18. Thank you! Now how about a
little Q&A?
Alexandra Nelles
Email: alexandra.nelles@t-online.de
Twitter: @alexblue
Phone: 0176 / 228 44305
The Intelligence Collaborative is the online learning and networking
community powered by Aurora WDC, our clients, partners and other friends
and dedicated to exploring how to apply intelligence methods to solve realworld business problems.
Apply for a free 30-day trial membership at http://IntelCollab.com or learn
more about Aurora at http://AuroraWDC.com – see you next time!
The Intelligence Collaborative
http://IntelCollab.com #IntelCollab
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Editor's Notes
What makes a good Advocate?
Knows the subject
Is a good communicator
Understands cultures and behaviors
Has energy and authority
Understand social networks and endorses enterprise 2.0 principles
Is prepared to get his hands dirty
Can spend sufficient time on:
Promoting the community
Increasing membership
Lining up the members
Initiating discussions
Asking and answering questions
Posting information which is useful to the members
Keep it simple: Begin very simple, less is more, allow customization & personalization
Light Goverance model: Code of conduct + self regulating community (NOT control, censorship, hierarchy)
Make yourself visible as an expert and finding your peers and complements across the company
Share information about markets, challenges, competitors, best practices, etc.
A state-of-the art and easy-to-use Enterprise 2.0 collaboration platform, already adopted by (name sponsor, executive management members etc)
(CoI specific value propositions, incentives and benefits)
Frequent executive reach out by the sponsor and advocate
Post/Submit articles on existing webpages, newsletter, blogs, etc. that reach your tagrget audience
Use existing networks to inform pssible mebers you’re your community
Send a one-time broadcast message to the entire polulation contaiing your targer audience
Suggest to those with questions or inteest in your topic that they join your community
Participate to discussions n other communities, to promote your community
Request that links to your community be added on all relevant web sites
Use links to your community in your signature
REAL INFORMATION
AT&T Story: Artivcle about llow performance of a SPs bcause of our discussion within 24 hours technicans discussed openly the issue and Manager provided insight – although started a good discussion what to shra inside/outside and about crisis managment
TAKE A STAND
Use posts to take a staad end even be provocative – use it to start a converstaion, no finish one
RECOGNIZE OTHERS
Highlight other‘s peoples‘ work that you find interesing. ALways make it about someone lese
LISTEN to teh commmunity
Get involved, by doing that, you‘ll have a better understanding of what‘s important or how to talk to them
Monitor and measure the success of the community
Define and measure relevant and appropriate KPIs
Fact & Figures + Use cases & success stories
Adjust/intervene when necessary
Recognize and celebrate
Focus on people and culture, not on content
Recognize key community members or contributions
Extend community recognition to organization recognition
Celebrate successes made possible by the CoI or the collaboration platform
Don’t give up
Recognize it will take time and resources, and that communities are not established ‘overnight’
Make sure the key stakeholders understanding social media and get their hands dirty
Advocates play a key role in promoting and growing the community
New Objectives
Transparency, openness, trust & responsibility
Collaboration
Sharing and best practice vs. silos & duplication
Relevance & keep the goal