This document provides 10 tips for leading online communities: 1) carefully choose a topic; 2) publicize the community; 3) increase membership; 4) post and reply on discussion boards; 5) use blogs, newsletters and wikis; 6) schedule events; 7) provide useful content; 8) tell members how to participate; 9) set goals and measure progress; and 10) solicit and share success stories. The tips encourage community leaders to engage members through regular discussions, content sharing, and collaboration on events and projects.
Presentation on April 7, 2017 to Columbia University’s Master of Science in Information and Knowledge Strategy (IKNS) Program in the School of Professional Studies
Communities of Practice: Principles and TipsStan Garfield
Presentation on April 11, 2014 to Columbia University’s Master of Science in Information and Knowledge Strategy (IKNS) Program in the School of Professional Studies
Presentation on April 7, 2016 to the Columbia University’s Master of Science in Information and Knowledge Strategy (IKNS) Program in the School of Professional Studies
Presentation on April 7, 2017 to Columbia University’s Master of Science in Information and Knowledge Strategy (IKNS) Program in the School of Professional Studies
Communities of Practice: Principles and TipsStan Garfield
Presentation on April 11, 2014 to Columbia University’s Master of Science in Information and Knowledge Strategy (IKNS) Program in the School of Professional Studies
Presentation on April 7, 2016 to the Columbia University’s Master of Science in Information and Knowledge Strategy (IKNS) Program in the School of Professional Studies
Follow these steps:
1. Identify the current culture and values of your organization
2. Understand why people don’t share their knowledge
3. Help them see why they should share their knowledge
4. Overcome reluctance to ask for help
5. Increase trust
6. Work out loud
7.Create a vision of the culture you want
8. Get executives to lead by example
9. Motivate knowledge sharing
10. Reuse good examples of other organizations
Empowering Your Community: Do’s and Don’ts of Service-Learning PartnershipsIowa Campus Compact
This preconference session will take participants through the “must haves” and “Don’t Do’s” of community partners and collaborations. This session will provide participants with the key characteristics of high performance community collaborations. Topics include: Key characteristics in high-performance partnerships; Coordinating community needs to the academic curricula; Identifying and meeting real community needs; Providing properly structured refl ection time; Genuine community reciprocity; Diversity: breaking stereotypes for partners and students; Proper prior planning; Meaningful service; Issue orientation for students; Community partner voice; Collaboration options; Nurturing partnerships and collaborations; The importance of communication; and Assessing and evaluating collaborations. There will be several activities to help participants identify their partnership needs, identify best practices and form a plan for their partnerships.
Nicholas Holton
Associate Dean
Kirtland Community College
Waving Our Magic Wands: Harnessing the Power of Design ThinkingIowa Campus Compact
Design thinking is a method of problem solving with innovation and creativity. In this workshop you will learn how the design thinking process can be applied to your community engagement work. This methodology provides a transformative process for unifying and inspiring all partners to more innovative outcomes.
Lisa Bates
Lecturer and Extension Specialist
Department of Interior Design
Iowa State University
Susan Erickson
Program Coordinator
Community and Economic Development Extension and Outreach
Iowa State University
Discovering The Value Of Social Networks and Communities of PracticeCollabor8now Ltd
There has been much written about measuring the value of online communities such as Social Networks or Communities of Practice. However, most pundits tend to think of measuring value from a purely financial perspective, i.e. the Return on Investment (ROI). Clearly this is an important factor, but it’s not the only factor that should be considered
Follow these steps:
1. Identify the current culture and values of your organization
2. Understand why people don’t share their knowledge
3. Help them see why they should share their knowledge
4. Overcome reluctance to ask for help
5. Increase trust
6. Work out loud
7.Create a vision of the culture you want
8. Get executives to lead by example
9. Motivate knowledge sharing
10. Reuse good examples of other organizations
Empowering Your Community: Do’s and Don’ts of Service-Learning PartnershipsIowa Campus Compact
This preconference session will take participants through the “must haves” and “Don’t Do’s” of community partners and collaborations. This session will provide participants with the key characteristics of high performance community collaborations. Topics include: Key characteristics in high-performance partnerships; Coordinating community needs to the academic curricula; Identifying and meeting real community needs; Providing properly structured refl ection time; Genuine community reciprocity; Diversity: breaking stereotypes for partners and students; Proper prior planning; Meaningful service; Issue orientation for students; Community partner voice; Collaboration options; Nurturing partnerships and collaborations; The importance of communication; and Assessing and evaluating collaborations. There will be several activities to help participants identify their partnership needs, identify best practices and form a plan for their partnerships.
Nicholas Holton
Associate Dean
Kirtland Community College
Waving Our Magic Wands: Harnessing the Power of Design ThinkingIowa Campus Compact
Design thinking is a method of problem solving with innovation and creativity. In this workshop you will learn how the design thinking process can be applied to your community engagement work. This methodology provides a transformative process for unifying and inspiring all partners to more innovative outcomes.
Lisa Bates
Lecturer and Extension Specialist
Department of Interior Design
Iowa State University
Susan Erickson
Program Coordinator
Community and Economic Development Extension and Outreach
Iowa State University
Discovering The Value Of Social Networks and Communities of PracticeCollabor8now Ltd
There has been much written about measuring the value of online communities such as Social Networks or Communities of Practice. However, most pundits tend to think of measuring value from a purely financial perspective, i.e. the Return on Investment (ROI). Clearly this is an important factor, but it’s not the only factor that should be considered
Citizen Science Training Day: Working with Citizen ScientistsAlice Sheppard
Community building as part of a citizen science project; citizens as project-starters; interface design taking into account disabilities; successful discussion forum use; volunteers' vulnerabilities; citizen science project design tips; case studies
Is your library interested in reaching out to the community to gain new patrons? Or in better understanding the needs of your current (or potential) patrons? Join us to learn more about Community Dialogues, designed by the STAR Net team to help libraries learn more about their patrons, potential community partners, and how to more effectively serve underrepresented audiences. These Dialogues have been conducted more than 150 times at over 90 libraries across the country. Hear results and pitfalls to avoid from the libraries who have conducted them. This webinar is appropriate for any interested library staff, but please also share this announcement with your outreach librarians, directors, or anyone that is interested in reaching out into the community.
5 easy tips on growing your online communityBigMarker
Want to learn how to grow your online community? Here are five easy tips on how to grow your community.
Joe and Andy, BigMarker's Community Heroes, want to help you grow your community, so that you can connect with even more people. You can watch their webinar here: https://www.bigmarker.com/BMCommunity/growing_your_community
They will grow through the main ways to grow your community, from social media to email marketing to hosting webinars.
Whether you are an organizer, member, or host, this webinar is for you!
Penn State Social Media Boot Camp - Blogging Presentationkaitlynzurcher
Presentation on blogging for student organizations at the Social Media Boot Camp, held on December 3 at Penn State. Session led by Rebecca Dvorin and Kaitlyn Zurcher
With advent of the internet and global connectivity, the way business is done is changing, the way we utilize the people and their potential is changing, the way we interact with people is changing. Nobody is a stranger now and we are connected to one another with the network of networks.
Virtual Communities are interaction platforms for the new age millennials and beyond. The presentation explores different dimensions of establishing and fostering such Communities and the way their potential can be harnessed for the process of co-Creation.
Oxfam 'Change' training 2010 - E-campaigning presentationRichard Casson
Presentation given at Oxfam GB's 'Change' in 2010. Change is a four-day programme of hands-on training and events run by Oxfam GB each year and attended by young activists aged between 18 and 25. In this presentation, I talked about how Oxfam use technology to further its campaign work, and how activists can use technology to up the impact of their campaigning too.
How to establish and maintain a Commnunity if PracticeMija RABEMANANJARA
You will find lots of advice and pitfalls you don't want to face while trying to create and maintain your community of practice. This is all about organization and above all human relationships and how to keep the involvement that once existed.
Let me know your comments.
Jazzing Up Online Assessments - Brightspace Community WebinarD2L Barry
Oct. 4 webinar for the Brightspace Teaching & Learning webinar. Presenters: Mary Bohman and Robin O'Callaghan, Winona State University
This session introduces several ways to jazz up traditional online assessments. Examples include group and individual assignments such as video presentations, online debates and a "hot seat" assignment. These assignments provide an opportunity for students to utilize technology and interact with the course tools in new ways.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
Affordable Stationery Printing Services in Jaipur | Navpack n PrintNavpack & Print
Looking for professional printing services in Jaipur? Navpack n Print offers high-quality and affordable stationery printing for all your business needs. Stand out with custom stationery designs and fast turnaround times. Contact us today for a quote!
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
2. 2
1. Carefully choose the community topic
• Make ‘em SMILE
1. Subject: A specialty to learn and/or collaborate about
2. Members: People interested in the subject
3. Interaction: Meetings, calls, and discussions
4. Leaders: People passionate about the subject who are dedicated to
creating, building, and sustaining a community
5. Enthusiasm: Motivation to engage and spend time collaborating and/or
learning about the subject
• Avoid redundancy
o Narrowing either by geography or function should be discouraged
o Local chapters can be created as subsets of larger communities
o Suggest that overlapping communities with similar topics be combined,
either directly or with one as a subset of the other
• Avoid having too narrow a scope
o Start with the broadest feasible topics, and narrow down as needed
o Spin off narrower sub-topics only when a high volume of discussion or
communication makes it necessary
o Challenge those with a niche topic to prove that it warrants its own
community
Communities of Practice
3. 3
2. Publicize
Communities of Practice
1. Look for all existing distribution lists of people
interested in your community’s topic – use these lists
to invite people to join your community
2. Look for related communities, calls, and sites you can
use to promote your community – ask permission to
do so, and then post, present, or send a brief
invitation
3. Ask well-connected people to forward your
announcement memo to their distribution lists, social
networks, and communities
4. Write and submit articles to existing newsletters that
reach your target audience
5. Use enterprise social networking tools to inform
possible members about your community
6. Ask the leaders of relevant organizations to send a
one-time message to all of their people
7. Ensure that your community is included in the master
community directory
8. Request that links to your community site be added
on all relevant web sites
9. Offer an incentive to join, e.g., a member will be
chosen at random or the 100th member will receive
an iPad or equivalent gift
10. Search personal profiles for people with relevant
interests and/or expertise, and invite them to join
4. 4
3. Increase membership
• Communities need a critical mass of members
o You usually need at least 50 members
o 100 is a better target
o Only about 10% of the members will be active
• Invite people to join who are part of existing networks
o Existing teams that practice in the community's specialty
o Existing distribution lists of people interested in the topic
o Use Social Network Analysis to identify people who may
not be part of a formal community
• Regularly suggest to those with questions or interest in your
topic that they
o Join your community
o Use its tools
• Attract members by word of mouth
o Create communities for which potential members want to
be included in discussions, meetings, and other
interactions
o Make it so they don't want to miss out on what is going on
Communities of Practice
5. 5
4. Post and reply in threaded discussion board/ESN group
• Lay the foundation
o Enable posting and replying by email
o Seed the discussion board with example posts
o Recruit other key community members to also post and reply
• Set clear expectations for the community threaded discussion
board
o Members should subscribe by RSS or email
o If a member posts a question, make sure that it gets a
response within 48 hours
o If your community has a regular call, leverage the discussion
board as a means of continuing the conversation, or
providing resources covered on the call
• Set a calendar reminder to post every week
o Summary of a community event
o Useful link – save these in a list and share one each week
o Thought-provoking topic to stimulate discussion
• Redirect relevant discussions taking place in
o Email exchanges
o Distribution lists
o Other collaboration channels or communities
• If questions are asked via email that the entire community can
benefit from, ask the requestor to post in the discussion board
and reply there
Communities of Practice
6. 6
5. Use blog, newsletter, wiki
• Blog – chronological archive
o Announcements
o Newsletters
o Recurring communications which lend
themselves to lists and archives
• Newsletter – one page, every month
o Stay in communication with members
o Remind about calls
o Link to key information – reuse content
already produced
Recent discussion board threads
Blog posts of interest
Recently-edited wiki pages
• Wiki – collaborative editing
o Meeting agenda
o Position paper
o Self-maintained list of resources
Communities of Practice
7. 7
6. Schedule and host events
• Types
o Regular conference calls
o Occasional face-to-face meetings
o Training sessions
• Purpose
o stay connected
o share progress
o reuse good ideas
o collaborate on common needs
• Activities
o Share an idea, tip, trick, technique, proven practice, or insight
o Request feedback on a presentation, document, web site, idea, program, or problem
o Lead a discussion on any topic of interest
o Provide an update on a project, program, initiative, or organization
o Speaker (community member or invited guest)
• Ideas
o Themed-call, where multiple speakers discuss the same subject
o Post agenda ahead of time using events calendar, agenda pages, uploaded presentations
o Send reminder message
o Prime the pump prior to the call by asking others to ask questions or share their thoughts
Communities of Practice
8. 8
7. Provide useful content
• Review and refresh content on a regular basis
• Communicate changes in the newsletter
• Solicit content contributions from your membership
o You don’t have to produce all of the content yourself
o Let members know specifically what is needed
o Recognize contributors publicly in the newsletter
o Ask for content submissions to:
Newsletter
Blog
Wiki
Site
Discussion board
ESN group
Communities of Practice
9. 9
8. Tell members how they should participate
• Become a SPACE cowboy
1. Subscribe: Get email or RSS and regularly read a threaded
discussion board
2. Post: Start a new thread or reply in a threaded discussion board
3. Attend: Participate in community events
4. Contribute: Submit content to the community newsletter, blog,
wiki, or site
5. Engage: Ask a question, make a comment, or give a
presentation
Communities of Practice
10. And tell them how to use communities: SAFARIS
Share a link. “Here is a link to the latest Forrester report.”
Ask a question. “Has anyone encountered this problem
before, and if so, how was it solved?”
Find a resource. “Looking for a specialist in welfare
benefits to help in a project.”
Answer a post. “Here are links to three relevant documents
in the knowledge database.”
Recognize a colleague. “Thanks to John Smith for helping
solve a difficult problem.”
Inform about your activities. “Working on a new wellness
initiative.”
Suggest an idea. “I think we should invite Nobel laureates
to attend our recognition event.”
Communities of Practice10
11. 11
9. Set goals and measure progress
• Go Green!
1. At least one discussion board post, reply, and new thread per week
2. At least one newsletter or blog post per month
3. At least one conference call, webinar, or face-to-face meeting per quarter
4. At least 100 members and increasing over time
5. At least 10 members participating in each event
Communities of Practice
12. 12
10. Solicit, find, and publicize success stories
• Solicit from community members
• Mine discussion threads
• Publicize in the blog and newsletter
1. Testimonials by community
members on the value of
participation
2. Stories about the usefulness of
the community
3. Posts thanking other members
for their help
Communities of Practice
14. For additional information
Managing the ROI
of Knowledge
Management
(chapter author)
The Case against
ROI
Implementing
a Successful
KM Program
(author)
Successful Knowledge
Leadership:
Principles and Practice
(chapter author)
The Modern
Knowledge Leader:
A Results-Oriented
Approach
Gaining Buy-in
for KM (chapter
author) Obtaining
Support for KM:
The Ten
Commitments
Proven Practices for
Promoting a
Knowledge
Management
Program (author)
• Join the SIKM Leaders CoP http://tech.groups.yahoo.com/group/sikmleaders/
• Twitter @stangarfield
• Site http://sites.google.com/site/stangarfield/
• Posts about communities of practice
https://plus.google.com/110005283908695811857/posts/2gjHeKRTP8N